Stuck on this screen

[dapper quiver]

I couldn’t leave a party so I closed the app and now every time I try open the app it takes me to this screen and stays like that.

[fluid coral]

Same. Stuck on iPhone 11 for 3 days now

[vernal path]

what? 3 days 😭 oh no, i just got stuck as well 😭

[fluid coral]

Ya it's crappy. I messaged Netflix support called and emailed. They said they've forwarded jt

[tacit junco]

If you're calling, you're likely in the wrong spot. We don't have phone support for Squid Game: Unleashed. You'll want to make sure you go through the support button listed in the game. In most cases we'll need to gather additional info to help with technical issues, so those will always need to go through official support channels.

[fluid coral]

I can't even do that bc the phone is stuck on the same screen. I can use my android but that isn't the device or OS that is having an issue

[vernal path]

exactly i can’t go to the game support to report the problem 😭

[tacit junco]

The pinned post at the top of these forums has everything you need. You can find the player support website here

Squid Game: Unleashed Player Support Website

When contacting support, make sure you include both the device info and your in game username. We should be able to take a look and see what's happening.

[fluid coral]

Okay will try later today.

Thank you

[tacit junco]

One question, can you tell me your in-game username?

[vernal path]

hello again, i was able to send a report last night. I was on other socials and found out there are players who’ve been stuck for weeks 😭

[fluid coral]

VioL33t

[dapper quiver]

The issues finally fixed for me! Is it working for you now?

[vernal path]

i just opened it now and it’s fixed too 🥳🥳🥳

[vernal path]

they give us compensation squid bucks and wild tokens 🥳

[dapper quiver]

Yesss 3 million and 1,500 wild tokens 🤯!!!

[vernal path]

yeah 🥳 we’re rich now 🤣

[inland herald]

damn lemme submit a ticket saying i didn't get in too hahahah

[fluid coral]

I've done everything you've suggested including going directly to game support yet there is still no fix. This is so frustrating at this point... it shouldn't take this long to fix

I got the money offer but I'm telling you there was no update pushed into the apple store and I still stuck on the same screen

[dapper quiver]

@fluid coral did you get a message like this?

[fluid coral]

Ya I did but it still isn't working

[dapper quiver]

Ugh that sucks 😢 is your phone up to date ? I think I updated my phone after I got the message and it worked

[fluid coral]

Ya fully updated. Same with my ipad

[fluid coral]

I also tried on my iPhone 15 and Android phone... on the Android I can get off the rejoining party screen but after every game it defaults back to the same screen

[dapper quiver]

☹️oh wow.. yeah that’s not good. Guess you just have to keep in touch with the support and hopefully get compensated enough

[upbeat wraith]

U can

[upbeat wraith]

weeks? ha

its been like that for 3 months

for me