community-help

[river viper]

Same

[sterile sorrel]

is there a view/video requirement or smth to become a punkpartner

[river viper]

Pretty sure there's is, you can try to become punkpatner in submitting through the website

[nova wave]

FragPunk Official Website

[abstract gull]

I'm pretty sure why it "vanished" doe to you running out of time to use those coins since you mentioned you saved it up but these limited time coins have a date on them till you no longer can use em

[river viper]

Oh yeah it depends wich limited fp coins you talking about

[abstract gull]

Getting punkpartner roles is not available currently

@sterile sorrel

Is what I seen when someone tried to get the roles

[river viper]

Oh well I have no clue about this

[abstract gull]

Same just had a screenshot sent to me that it doesn't work anymore

[shadow jackal]

help

one limited token line i need TvT

wew nc

[lethal prawn]

thxx

[shadow jackal]

tnx

[shadow jackal]

tnx

yeey

[raw saddle]

what is this game doing to my pc bro. shouldnt it be using more of my gpu not cpu???

is there any way to fix this? i played the game in early access and never had a problem, now its doing this

[azure tapir]

On Windows, right click on the Start menu, then press Search. Type in Windows Memory Diagnostics, right click on it, then Run As Administrator. Click on Restart Now And Check For Problems (don't forget to save your work before that!). The test should be around 10-20 minutes in length, but do not force shut down, nor remove the power cable from your computer during the scan!

[raw saddle]

ok ill give that a try, is there something i should be looking for?

[flat field]

Do the membership fragcoins and cans reset at the start of the month or a month after purchasing it?

[river viper]

What do you mean by that? Cause it usually take 15 days to take full rewards of the membership. But yes they do restart at the start even if you didn't finished it.

[thick lotus]

They mean does it reset On the day they purchased it by the next month, or the start of the next month, I believe.

[stoic cradle]

@solid comet please use #code-sharing ty

[grand hollow]

They reset every 30 days, if you buy 1 membership, you’ll claim the rewards everyday for 15 days, then if you buy it a second day, you’ll have to wait out 15 more days for membership 1 to end to get access to the rewards from membership 2, which will then be across another 15 days, so 45 days in total to get all membership rewards from 2 membership

[flat field]

I did mean that ty for explaining better I was so tired lmao

[flat field]

So thirty days from purchase? Not I buy it today get the 15 free and then tomorrow it resets and I can get the 15 again

[grand hollow]

The rewards are tied per membership, and the „new“ membership you buy only starts once the first membership is over

[flat field]

Okay cool that helps alot thank you

[lost minnow]

im trying to buy the 99cents event pass on steam but i need to put at least 5 dollars on the app

yall know how to pay only the 99cents ?

[flat field]

If you can link accounts you could use xbox cloud play i think

Idk if you can link accounts tho

[lost minnow]

you can!

thanks for the idea

:3

[flat field]

All good
Im not to sure if you can cloud play without a subscription tho so it might not work

Ive never tried it so not too sure

[lost minnow]

oh you need it

:(

ill try geforce

[icy sphinx]

help

[icy sphinx]

um

[stoic cradle]

This channel is for help please.

[icy sphinx]

aint no way i have a 2H queue a saturday in P2 there are to be a problem

[stoic cradle]

Requeue..?

[icy sphinx]

re queue 5 times at 20mins before

been over 3h, i finished a whole serie waiting

[stoic cradle]

Turn on crossplay if you're on console

Make sure you're queuing EU

[icy sphinx]

im pc soo

[icy sphinx]

yup

[stoic cradle]

im d3 and just got an instant game

maybe put on auto

[icy sphinx]

i wasnt eu mb

was on auto

[icy sphinx]

im jinxed ig

cant play this game

[karmic flax]

guys is the skin in gacha GUARANTEED to be on the last pull? i swear i saw someone get it early but everyone tells me its on the last pull

[stoic cradle]

it's random

just low odds for it to be an early pull

if you have enough tickets you can get everything

[karmic flax]

its 6600 if ur unlucky

bc i have only kismet and 2 superb guns left in the rewards and i wanna do a pull but im scared ill get superb cuz im broke and have no coins left except that 990

i wanna gamble but idk

[stoic cradle]

https://tenor.com/view/do-it-star-wars-emperor-palpatine-palpatine-gif-799657800635657398

[karmic flax]

Bro

Someone gift me coins so i can get it

[flat venture]

❓Hey is there an option to turn on podium banners at the end of the game? The top three never show up any more and even the banners when spectating are the default lancer picture? I’m on console, is this a bug or just a new feature to toggle on and off?

[thick lotus]

Not this again

[winged cedar]

@stoic cradle Get em!

[thick lotus]

It's also in some other channels

[river viper]

I honestly have no clue, you can ask in #game-support

[fleet mantle]

does anyone know if the issue regarding the game crashing a lot in shard clash, has been fixed finally or not?

[thick lotus]

If you mean the one from like a few weeks ago, there was an update

[grand hollow]

Last pull guarantees the last reward that you’re still missing. Wether that’s the rarest skin depends whether you got lucky and already pulled it earlier or not. The base rate for the second and first reward are 0.8% respectively(?), but once you pull ANYTHING from the pool, that chance indirectly increases as an item is removed from the pool. However you should still go in with the expectation that you will need 6600 to get all rewards, and that you need at least 4650 to get at least one of the „top rewards“

I’ve gotten Corona and Speedrunner Discipline skin in the first 2 pulls each, but on the new Plasma pool I needed every single pull to get the knife and fever

[solid comet]

Can anyone help me?

[abstract gull]

Help as in?

[wet onyx]

#code-sharing not here please

[abstract gull]

For the link you can send that in #pigment-realm-adventure I believe if that's @solid comet

I think?

[obtuse flower]

How u drop the converter I forgot

[plain meadow]

Press 4, and your drop button.

[stoic cradle]

Equip it and then it’s left directional

[obtuse flower]

I’m on console

U get the starship miracle disciple for free right?

[stoic cradle]

yup just gotta complete the challenges

[sharp trench]

Hi, new to the game anybody know if a club/clan made should appear when you play the game? Thanks

[mortal bone]

yeah bro apparently people can shoot me how do i fix that bug

[flat field]

@stoic cradle

Its in pigment realm too

[silver dew]

how much will it cost me to get the last 3?

[lime cloak]

Does anyone know when the season will end ?

[soft marlin]

I paid 625 then 990 if I'm not mistaken but I'm not so sure about the last one

[river viper]

How much you spended so far?

Cause it 6 600 total

[mortal bone]

Peak pfp

[river viper]

Thank you

[mortal bone]

Bruv gif don’t wanna work

[mortal bone]

Sao is peak

[thick lotus]

Could you rephrase? Not sure what you mean.

do you mean if it appears in-game? If that, then no. If you see people in game with tags like [HLO] or something that's just them including it in their name.

[warped lichen]

990, 1600, 1900 (i think thats it from memory tho not sure)

[main python]

How do you turn these into Fragpunk Coins if it's only giving me the option to RECALL them for Glunite Coins?

[stoic cradle]

You just use them as normal currency..

[thick lotus]

They already count as fragpunk coins, but these ones do expire. If un-used, they become worthless and can only be recalled.

[main python]

I see, because I had already had some coins, and I couldn't tell if it was already substituted or not, I thought I had to click on them to exchange or substitute, I'm like 5 days new btw, LMAO. so I'm still lost on a couple things. Thanks for rephrasing and explaining it better. I appreciate it ❤️

[thick lotus]

No problem!

enjoy fragpunk

[main python]

I am so far, I love it! ❤️

[molten wren]

Can someone help me find a good lancer i feel like whenever i play ranked nobody i have feels right

[azure tapir]

What's your play style? Are you an aggressive player or more of a support player? Do you like flanking and looking for unsuspecting players caught out of position? Do you like front lining and leading the charge?

[molten wren]

I play rlly aggro and rn i play windwalker on attack and spider/nitro on def

[azure tapir]

#find-teammates

[viscid spruce]

no ones joining. thought id give a try on chat

[thick lotus]

If you like Windwalker and Spider, I'd recommend trying Hollowpoint. She's more of a middle formation Lancer, but can be both defensive and suppressive. If not her, Give kismet a shot, less Defensive, more aggro, but meant to be quick or get punished.

Or if you're just generally feeling "this isn't working" try Aura... While shes not the best anymore, her kit can be easy to sync with.

[molten wren]

I just bought Hurricane do you think he'd be good?

[thick lotus]

He can be challenging to play, but he's definitely a good addition to many teams.
Hope you like em!

[molten wren]

Do you have any tips with aim i keep getting thrown off because of how little recoil there is in this game

[thick lotus]

What game do you normally play?

If it's something standsrd

Try slowing your mouse or controller

[molten wren]

Siege and valo

[thick lotus]

my best recommendation would be to go into the training base and learn The pattern of what you plan to use, it gets pretty easy to control.

Also, try standing at the first row of bots and aiming for the running bot, helps with getting a one-two tap down, or with correcting your input issues

[naive slate]

How do you get a ranked game I'm Oceania region but can't get a ranked game anyone know any tricks 🤔🤔??

[abstract gull]

@burnt spade these are the box like spots for stuff you asked

[abstract gull]

You should try q Eu or Na if you can since those servers are more like populated currently and put pc q on if your on console

[burnt spade]

thank you so much!!

[naive slate]

The goat Thank You appreciate it will try once I eat my Wendy's 🤭

[velvet belfry]

Apart from changing servers, try enabling crossplay

[quartz crystal]

Hi, on Fragpunk, it's my old Discord account linked to my game account, and when I click on “Unlink,” nothing happens. How can I fix this?

[stoic cradle]

Hello please contact #game-support for help with this issue

[plucky geyser]

probably a dumb question but how do we change our card table background thing? i want to equip the log in event one but can’t find the setting anywhere

[stoic cradle]

its in the shard card section

customisation or something like that

[plucky geyser]

oh bless ty

[sterile sorrel]

does the ui in the bottom left for your lancer change when you get a yellow/red tier skin? i only have a pink tier skin rn and it doesnt change

[abstract gull]

Uhh what do you mean exactly?

Pink tier as in epic?

[sterile sorrel]

in the bottom left whenever you're playing

yeah

[abstract gull]

The icon or the skill itself?

[sterile sorrel]

the icon for the lancer

i have the bp nitro skin but it doesnt change the image of her face

[abstract gull]

Cuz the animation changes when you have specific skin on the icons will NOT change

[sterile sorrel]

ok

[abstract gull]

[fierce anchor]

FragPunk.exe - Bad Image
C:\WINDOWS\SYSTEM32\X3DAudio1_7.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.

Do someone know how to fix this error?
I have reinstalated the game twice

[thick lotus]

Try installing the DirectX runtime, could help

[azure tapir]

1. Try to repair the game using Steam’s client.
2. Run an sfc scan using Command Prompt.
3. Double check to make sure there isn’t a Windows Update in queue, and double check any optional updates also in queue.
4. Look up the latest version of the Visual C++ Redistributable For Microsoft 2015.
5. Run a DXdiag in the run setting.

[thick lotus]

use acid turrets, and acid modified, piercing, crit, and super range, and then the basic turret card.

whatever else is up to you

[mortal tangle]

Ty

[thick lotus]

No problem

[grand hollow]

I believe it’s only with Red (Ultimate) Skins, usually skins that are from prize pools

Tbh I don’t really get how they decide on their tiers.

I think:

Superb (Pink) tier is just a different lancer look with recolor options for skin keys

Extreme (Yellow) tier is different lancer and skill look with recolor options for skin keys + extra cosmetics (headgear, arm ornaments) gotten with glunite/skin keys

Ultimate (Red) tier is a different lancer and skill look with recolor options, skin adjustments (skin accessories such as cloaks, wings, tails, for example), for glunite/skin keys AND extra cosmetics (headgear, arm ornaments)

[deep field]

question about platform. i saw it was on ps5 but will it be on ps4 cuz i wanna play with my frkend and all

[stoic cradle]

No

Current gen only

[deep field]

and y if i may ask

[stoic cradle]

Because it’s a current gen game

Very little new games if any will be made for past gen now

Hardware just cannot support it

[deep field]

so even in the future itll not be in ps4 if im correct

[stoic cradle]

Very much doubt it

[deep field]

ok thx

[lime cloak]

Can someone help me with titles I don’t fully understand them

I first got my title number 61 but now I’m number 34 when does it update it ?

[autumn flame]

every monday

[lime cloak]

Alright thank u

[gray canyon]

Can someone please explain something to me, I was gonna play ranked loaded up, and something came up where I had to leave, I closed out the whole game. I came back In and seen u got like a 10 min time restriction for ranked along with point reduction. Is it possible it could have loaded me in the game before I closed out and not know? That's the only thing I could think of

I sure add it was still searching for a match when I closed out my game

[stoic cradle]

Yeah so

You need to stop queuing

You can’t just close the game - you need to actively stop the queue

[gray canyon]

Thank you, I'll remember that for next time

[chilly ocean]

i have a question why after first round my screan turning to blue screan and cant move?

[thick lotus]

That's your game not reaching the server, it can't load if it doesn't know what to load

usually wifi related

[chilly ocean]

so u mean bc my wifi or theres other options?

[thick lotus]

I wouldn't say that, I just don't know of any.
This issue has only occured to me specifically a few times, and it usually loads after a minute or two.

One time I had it, it wouldn't load me in at all, and ended up having to completely quit the game and restart it-- force stop from steam.
I had to take a penalty for it, but i was able to play afterward.

if you're not in a match right now, check your wifi, probably disconnect from it and reconnect, and reload the game.
not a guarantee on it fixing, but worth a shot

[chilly ocean]

i had deleted the game and now i've reinstalled it and this is the problem i had now ,i didnt have any problems before

[chilly ocean]

yea i will give it a shot

[mortal bone]

Does anyone know how to fix the small lag spikes? Sometimes I just freeze for a split second or so

[desert hawk]

how many hours untill the skins coem out

[minor nimbus]

Unfortunately you may need to refresh your device, it won’t be definite unfortunately as it’s a issue within the game itself

[mortal bone]

they lwk gotta fix that, more then half of my sniper shot misses is cuz of that

[minor nimbus]

I’m a victim of it too myself ahaha I’ve always found refreshing my game after the matches kinda improves it or fixes it till it happens again

[stoic cradle]

@mighty aspen what's your question?

[mighty aspen]

Why is this event not available to me and on the timer 00:00?

[thick lotus]

I had something like this before, if your settings are on the lowest they can be take them off that, one stage higher.
Turn on visual simplification, Change what is running your gfx settings, turn off any Extra features you can sacrifice, and also try un-equipping skins for guns or lancers you don't use, including banners.

none of that is a guarantee fix, but it helped me out.
Also noticed that the more skins/stickers/lancers-cards you load into the game with, the more the game decides it needs more memory to load.

[short grail]

good morning, I'm having trouble redeeming the reward this year because the timer won't end on my account. How can I solve this?

[patent locust]

Think it might be too late now, I think it may have expired idk tho

[mighty aspen]

No, I have the same error, even though I've been logging in every day for a month.

[terse grail]

hello can someone tells me why my weapon is so blury ?

[crystal lion]

Could be sharpness setting or you might have visuals to simplified 🤔

[terse grail]

sharpness is at max and no simplified

[stoic cradle]

everything looks blurry

did you just update your drivers?

[terse grail]

i think

[stoic cradle]

looks like shaders not fully loaded

should always let that run first

[terse grail]

i installed the game 2days ago and even after 1hour of playing it's like that, even worse

[valid tusk]

maybe try to wash of that grease <3

[terse grail]

Already tried

[valid tusk]

yikes

[humble gale]

is there a place i can see all of the lancer voicelines?

[marsh grove]

So does anyone else have this problem? I have played NEARLY DAILY since deck gear up came back and have literally only been able to play TWO matches. How am I supposed to get these quests done? Pretty ridiculous…

Can’t get into ranked matches either.

Really turns a lot of people away from the game with wait times like this. Fill it with bots if you have to or something. Anything.

[dense jetty]

no one wants bots tho

[marsh grove]

So don’t give quests for matches you can’t get into. Why even have the mode at all? Any other arcade mode is usually nothing but bots.

[rare smelt]

Hey so I have 750 limited time frag coins? Except they aren’t coins and I have no idea where to spend them? Don’t even see an option to without spending actual money. I’m having a hard time understanding where I should spend what, and google ai is sending me to the wrong places with no ability to spend my new currently obtained currency. I really just want a cool skin or a lime green skin bro, I have no idea where to spend what, and I’ve collected a lot of stuff…so I’m literally lost

[abstract gull]

If you mean limited FragPunk coins you can use those to buy anything that would normally need FragPunk coins when you buy something from the shop it will AUTOMATICALLY use the limited FragPunk coins not actual coins

In total you will get 2500 (or 3500 if you spend a dollar)

From the anniversary event

Btw you can also read under the item in your bag what it could be used for and how I believe no need to Google it

[fallen sluice]

So I'm a bit confused, the game is telling me in the anniversary event for the login that I can get the free bad reputation skin but it won't let me claim it so I'm a bit confused

[wintry solar]

go to the anniversary event, then click on the anniversary login thing, to get the skin you have to click on the gun at the top, not the normal login rewards

the anniversary login is locked for me now though, so you may have missed it?

[fallen sluice]

Yeah I can't click it either, I'm a bit bummed if I missed it cause I was at work and busy the last week or two man

[abstract gull]

There's a timer how long till you can get that skin

If you pass the date time then you cant claim it anymore

[fallen sluice]

so i didnt get it in time?

[abstract gull]

That's something I do not know if it's still claimable

It should say the date on the gun skin

The dmr

If that's what your trying to claim

I believe it's 29th? Was the start

[fallen sluice]

yeah that one

[abstract gull]

The end of it it's something I can't tell you but I check in a few

[fallen sluice]

thank you

[abstract gull]

Okey so...uhm is it locked for you as well?

Like the log in rewards thing

[fallen sluice]

No

[abstract gull]

Or you can access it?

[abstract gull]

Okey hold up I need to jump on my alt lol

[fallen sluice]

I can access it and it has a little present on it but when I click the gun or claim all it doesn't give me the gun

[abstract gull]

Ah alright

Give sec

I'm swapping accs

@fallen sluice okey it seems like its bugged?

Cuz it had a button there that we can claim it I remember that

With the date

Or it's not available anymore

[fallen sluice]

I tried getting it on my Xbox as well and it didn't work there either but its connected to the same account

[fallen sluice]

I hope that's not the case cause I really wanted that gun lol

[abstract gull]

You should ask #game-support if possible maybe they got an answer unfortunate I couldn't find it for you

[abstract gull]

@normal carbon

@wet onyx

@river viper daily come delete this

Thank you

[river viper]

I think I've got all

[abstract gull]

Nice thank you

I only saw this then figured y'all look trough all the channels

[mighty aspen]

So can someone help me with this?

[valid tusk]

I think that event is over, the 00:00 represents that you’re out of time

(That section only)

Since it went to 00:00 as soon as the 2 new sections came out

[mighty aspen]

That's strange, because my friends can get rewards from there.

[valid tusk]

Oh, did you finish the event or?

For me it’s also 00:00 but I’m already done with it so…

[abstract gull]

I believe you finished the event that's why it says 0:00 (shows same for me)

So it deactivated on its own

[pastel field]

can someone explain me what the characters do by comparing them to valorant characters so i can have a small idea?

[modest ginkgo]

Can somebody help me? After that the game stop and close him self

[azure tapir]

What is your CPU?

[modest ginkgo]

I7-3770 3.40GHz

[azure tapir]

Unfortunately, your CPU lacks the AVX2 instruction set required to play. I would recommend upgrading your system as soon as you are able to.

[modest ginkgo]

ohhh, thank you for helping

[azure tapir]

Anytime, and sorry I couldn’t be of much help here.

[dense jetty]

I can explain what they do the normal way

would that be helpful to you

[indigo jackal]

helloo everyone, i need help. i get 9 fps and 1000 ping 9 times out of 10 and iv done everthing to try and fix it. im in the right server, i have downloaded mem reduct to sort out the memory, i have checked my specs and drives and im golden. i still cant play a single game. im desprate now. if anyone one has any ideas of know whats going on please help. much lov e

[lime cloak]

Any top controller players have a sens to use !!?!?!?

[azure tapir]

1. Please do NOT download mem reduct. It’s pretty much snake oil and an info grabber. If you want to test the memory, Windows has a built in memory tester. Just search for Windows Memory Diagnostic Tool in the search field and it should show up.
2. It sounds like either a bottleneck issue or a connection issue, but I can’t be too sure which is which.

[native marlin]

i need help my fragpunk account on my old perm banned xbox account i have no ida how i can get it back

[wet onyx]

please contact #game-support via the email

[stark thicket]

Where’s the verify button?

[wet onyx]

#in-game-binding

[stark thicket]

Thank yoy!

[subtle patrol]

anyone know why I keep getting hitmarkers that dont count? I keep dying bc of this bs. I consistently have high 20-low 30s ping so its not my wifi

[humble gale]

counterfeit is basically a bunch of yoru clones

broker is raze

hollowpoint is chamber

those are kind of the only ones who are remotely similar

however counterfeit has a skill where she can explode herself and the clone, as well as a skill where she can temporarily become immune along with her clone if she has one up

brokers q is like raze ult, that's the only similarity

and hollowpoint has an op every single round

she also has small traps like chamber that reveals the enemy if they walk into range

[thick lotus]

Sometimes the game can show you not hitting, but you actually are. The game decides your view is occluded, so it doesn't show the damage but shows hitmarkers.

[rough igloo]

Anyone know why my fragpunk ruins my pc, I can play any game on any graphics but when it comes to fragpunk it just makes my pc just like break haha

[subtle patrol]

yes but I see myself hit with a knife, get a hitmarker, and it does no damage

[thick lotus]

Hmm, do you end up dying after? If you do that's a server diff...

Otherwise, no clue sorry

[thick lotus]

I'd recommend waiting for Brandon to see this, they're better with tech stuff

[coral sorrel]

hi guys

i have problem and i cant open the game

I installed FragPunk on Steam, but the game will not start because the Anti-Cheat is missing. The file EasyAntiCheat_EOS_Setup.exe is not in the game folder. I already verified the game files on Steam, but the Anti-Cheat file is still not there and the game stops at the Anti-Cheat loading screen. My GPU is GTX 1050 Ti.

[jovial bolt]

hello I win a giveway on twitter for battle pass but i have a battle pass… if i enter code i can recup a fragcoin or just nothing…?

[nova wave]

FragPunk X Link

[stoic cradle]

you can use the item for the next season pass

it wont give you an alternative item

[jovial bolt]

on 30 day ?

thanks for fast answer

[lime cloak]

When’s the new season !?!!

[thick lotus]

You can check BP for remaining season time, also pretty sure it's 18 or 17 days.

[abstract gull]

When battle pass ends

[abstract gull]

18d10h close

[thick lotus]

Thanks lol

[dense jetty]

quick tip for people who are gamers:
if you have Xbox game pass you can use all the lancers, even if you're playing on pc

[night willow]

fragpunk developers if your seeing this i got some tips add leanig to te game add and distrouctible invirevemts make it have that rainbow six feel and the funny vibe off fragpunk and chaotic feel

you have 100h to respond

plss respond and add the featsures

it will revive the game i promise devs

[lyric spindle]

Why can't I start it?

[stoic cradle]

Try verifying files

[abstract gull]

If you got any suggestions you can go and send it into #game-suggestions

[lyric spindle]

Wich

[stoic cradle]

The game files

[lyric spindle]

How should I verify them?

[stoic cradle]

Will be an option on your platform launcher

[weary locust]

Are you on Steam, Epic, og whats your platform?

[lyric spindle]

Epic

[weary locust]

To verify game files on the Epic Game Launcher:

1. Open the Epic Games Launcher.
2. Find the game in your Epic Games Library.
3. Click the three dots on the right side of the game line.
4. Select Manage.
5. Click the Verify button.

Wait for validation to complete.
It may take a while to verify all your files.

[lyric spindle]

But it's working again, I restarted the PC.

Thanks anyway

[autumn flame]

@stoic cradle

[abstract gull]

@plain meadow

[plain meadow]

Thank you!

[abstract gull]

No thank you

[gusty lintel]

why my ping goes up? i cant play

[amber ore]

Is this unlimited time?

[flat field]

The helix material is not limited
If you go to the store and redeem there are melee skins that were in the ultimate cans that can be purchased with the mats

@plain meadow

[plain meadow]

ty

[flat field]

Ty too

[amber ore]

ty<3

[river heath]

i was playing ranked on 200 ping & then this happened, now the game wont open.. is frag down?

nevermind… now im scared

[river heath]

how do i dispute this abandonment penalty because i didnt leave on purpose the game crashed and refused to open

-31 rp

[wet onyx]

#game-support

[river heath]

thank u

[slow pebble]

is anyone else not allowed to load into a ranked match? it literally hasn’t let me at all today but i loaded into a standard just fine

[thick lotus]

Depending on your region, ranked could just be empty

[abstract gull]

Reset the q every 10 mins
Depends on your region if it's populated
If you still can't find a game I recommend restarting the game and load back in fresh ( close the game completely)

[slow pebble]

ahh ok thank you. i think you guys are right cuz it finally took me into a game a couple minutes ago

[abstract gull]

[tight scaffold]

Does anyone know how to block players? Or is there any way to make it so I can't play with them again? I just played with some real toxic people and don't really wanna rematch with them.

[winged cedar]

Can't

I wish

Put it in suggestions actually that's a good one

[abstract gull]

You can...

[winged cedar]

Blocking yes

Avoiding no

[abstract gull]

Oh avoiding no

#find-teammates
#lfg-requests

[foggy rose]

Ty!! Sorry yall I just joined

[abstract gull]

[winged cedar]

Welcome

[velvet belfry]

for suggestions #game-suggestions, just providing the channel

[tight scaffold]

Thanks I'll put a suggestion in 👍

[mortal oriole]

Hello I have important question my friend is playing FragPunk with me but we can play ranked cuz he have low honor or something he have itr few months already how to repair it?

[abstract gull]

@stoic cradle

[flat field]

Is anyone else's bag lag the game out cus of all the trail cards?

[coral sorrel]

hi guys
i have problem and i cant open the game
I installed FragPunk on Steam, but the game will not start because the Anti-Cheat is missing. The file EasyAntiCheat_EOS_Setup.exe is not in the game folder. I already verified the game files on Steam, but the Anti-Cheat file is still not there and the game stops at the Anti-Cheat loading screen. My GPU is GTX 1050 Ti.

[azure tapir]

What is your CPU? Also, did you try to reinstall it, or run it as administrator?

[sterile sorrel]

Why did my message get deleted

[stoic cradle]

This channel is for community help

You can post FP related pics in #1320649899901063248

[thick lotus]

Low honor is from constantly quitting matches mid-game or being toxic and receiving penalties.
Only way out of that is to actually play and get likes from allies or enemies at the end of the game.

[signal hull]

can someone help me im stuck in this screen idk what to do

it says loading for a short time then says login again while its still loading

no matter what i try its not loading man i just wanna play the game again

[velvet belfry]

try veryflying your files, if this continues, send all of this to #game-support

[signal hull]

you mean check if files are missing over the launcher

i did

i legit tried everything

alr for some random reason its working now

lol

[velvet belfry]

lol

still send your thing to support

[unique storm]

I've noticed that in the last updates the game takes too much time to load the players and textures in the first game and round, does this happen to anyone else? is there a workaround? In the second round it works just fine

[severe pier]

Hey, is it possible to send a nick changer item as a gift to another player?

Thanks in advance

[severe pier]

Happens to me for like 5 secs in the start

[thick lotus]

Yeah, try un-equipping most the skins you got. It somewhat fixes for me

[safe bobcat]

Hii I have a question, I’m still new here to the game and my question is gonna sound really stupid but is there another way to earn fragpunk coins because I’m trying to get the wind whisperer bundle and I’m really sad lol

[storm creek]

does anybody else have terrible ping or is it just me🙏🏽😭

how do i fix this yall

[unique storm]

nooo, that would be the last option 😂

[unique storm]

real money or some events

[safe bobcat]

Oh okay tyyy🫶🏽

[dense jetty]

play rankt shard class for 20 hours gave me like 2500 limited coins

[unique storm]

Bro, there shouldn't be penalization for quiting a match full of bots, it's ridiculous. I'm tired of playing against bots

[safe bobcat]

Oooh I didn’t know that

Thank youuu

I appreciate your guys help

[dense jetty]

there's about 16 days left of this event

[thick lotus]

surrender, the bots auto accept lmao

[rough igloo]

I have terrible ping and terrible route flapping

[storm creek]

found out it was bc i had no storage on my console🫩

[leaden frost]

Hello After linking my PlayStation Network account to my FragPunk account, my old account and progress were lost, and a new account was created.
How can I recover my original account that was linked to my Steam account? I would appreciate your help

[thick lotus]

#game-support

[still dagger]

The Top 100 Lancer Medal becomes permanent, or when the seasons restart, they take it away?

[valid tusk]

Resets every week

[old rampart]

does anyone know if theres plans to add spectator support for duel master?

[smoky gale]

Same question from me. We want to host and stream a duels tournament, but without being able to spectate it, it's impossible. A spectator mode would be insanely helpful!

[limpid cosmos]

Does anyone have trouble making purchases on PS? My daughter wants to buy the .99 pass for coins and I have money loaded on her account with a spending limit and it keeps telling her that she’s not able to make that purchase.

[flat field]

That was a bug last time on xbox
Maybe try #game-support i dont know if its been brought up before you

[abstract gull]

@regal cosmos @stoic cradle

[regal cosmos]

Ty

[abstract gull]

Ty

[solid comet]

Anyone as a ixchel built for toyfrontline?

[dense jetty]

what is toy front line

[valid tusk]

a tower defence pve mode in fragpunk

[foggy mango]

should i spin another wheel? i got these 2 left?? need help

[winged cedar]

Yes

My favourite knife there icl

And my favourite fever

[dense jetty]

cooll

[valid tusk]

YES its unlikely that you'll get the fever but its really clean if u do and the knife is incredible anyways so either way you're winning

[reef bramble]

Is there ever going to be a fix for crashes on Xbox? Me and my girlfriend quit playing a few months ago because it was 2-3 times every ranked game that we’d get kicked, both of us on Xbox. This still hasn’t been addressed. Anyone know of a workaround? We’ve cleared persistent storage, hard reset, closed out of all other games/apps.

[frail field]

around 4k fragpunk coins already down the drain bruh

[weary locust]

Hello, this sounds very unusual, we have many console players without this problem, so it’s not widely known. Can you please contact #game-support ?

[valid tusk]

Ive spent over 20k fragpunk coins in the last 2 weeks so… should be aight

[valid tusk]

Yes this used to happen to most console players, they’d get to 1020ping and then disconnect, it barley happens today so you should be able to play without problems

[abstract gull]

As a console player it's mainly xbox ps is once in a blue moon

[valid tusk]

yeah

im on pc but i realize that the ones disconnecting are almost always on xbox

[reef bramble]

It’s not a ping issue and it wasn’t fixed. I brought it up yesterday because we picked it up for the first time in a long time and had the exact same issues, months later. It’s not a connection issue, it’s a crashing issue.

[stoic cradle]

There was a patch that fixed it for a lot of people hence us not really hearing about this issue anymore

Have you reached out to #game-support ?

[reef bramble]

No, I’m doing that now per @weary locust’s tip. I was just replying first

[stoic cradle]

Good luck

[leaden arrow]

I understand this may not be the best place to ask this, but can someone tell me how long it typically takes to get a response back from Fragpunk customer support's email?

I've been waiting for 16 hours now, trying to resolve an issue with removing an account that I made by accident (foolishly) thinking I could override it later from a Steam account where I just installed the game that I'm trying to link to my main one from Xbox Series X. The first screenshot is my main account on Xbox and the second one is my account from Steam I'm trying to get rid of/replace.

In the meantime, can anybody tell me if it's at least possible to delete a FragPunk account without deleting the Steam account it's associated with? I just wanna be able to properly link my Xbox account with my Steam one.

[river viper]

We have no clue on how much time it take on average for the dev to respond to the email

[regal cosmos]

Email responses vary, so we have no real timeframe. But with deletion of your fragpunk account, that is also only done by the support team

[leaden arrow]

Gotcha. 👍

[valid tusk]

yeah i know im just saying that while crashing the ping goes to 1020 for some reason

[regal cosmos]

@spiral vessel On this picture you see the green and blue vouchers with x700 x300 x300 etc. That's the events that grant you the limited time fragcoins, some got challenges etc you need to do while the event battle pass and anniversary login is basically just login and play

[spiral vessel]

ok thx

[spice stump]

Hello! is this event broke? Still locked at 00:00, it's been a week...

[misty needle]

im just curious, when the giveaway is over, do you have to respond to someone to claim your reward? the giveaway is at 2:00 AM my time, so i'm wondering hwo that works

[stoic cradle]

Nope not broke

The time to claim it is over

[dense cosmos]

can I link my fragpunk account to a differnt psn

I spent 200+ and ex top 1

my psn was perma banned

[stoic cradle]

dont think so

your account is linked to your platform

you can try asking #game-support though

[dense cosmos]

no way

I email them

[solid comet]

Anyone has a good ixchel build for toyfrontline?

[river heath]

is there a fix for the insta reboot upon pc game launch?

[leaden frost]

Three days have passed and I haven't even received a reply 😢

[azure tapir]

What does your event viewer say?

[river heath]

im sorry im not advanced in tech at all.. what? 😅

[azure tapir]

On Windows 11, you can right click on the Start menu and click on Event Viewer. From there, you can sort by critical and see why your computer suddenly restarts, and even an error code to troubleshoot.

[river heath]

oh!

event 41 kernel power

[azure tapir]

That means that your system restarted without a clean shutdown first. This is either a fault with a component, overheating, the PSU or a power failure, or the system crashing itself. I would first double check to see if there’s a problem with the PSU (or any of the system components), then look at any of the OS and see if you can replicate it.

[potent hollow]

Hello, don't know where should I write to get normal answer. I have problem with finding ranked matches. I'm waiting 30 and even more minutes to get match. Today I waited almost 50 mins, and don't even find so I just quit.

[abstract gull]

It highly depends on rank
Region
How many people are in your party
And If you play in peak hours

But I recommend checking the server you're on, reset the q times every 10 mins, and if necessary restart the game (personally it seems like it helps people and they start finding games)

[rigid glade]

Is there a reason why I haven't gotten the title?

[river viper]

Did you got it before the reset?

Cause it give the title weekly

[river heath]

thank you

[potent hollow]

im js on plat 1, EU, im playing solo :sadly:

[abstract gull]

I highly recommend trying to find someone it will improve the q times

[rigid glade]

I earned it a few minutes before posting that. I'll wait until the reset then

[thorn oxide]

Why does my game crash when I try to enter it? who help me pls

[wet onyx]

if no members have any suggestions that help you, please contact #game-support via the email provided

[azure tapir]

Anytime! Glad I could help. 🙂

[unkempt lynx]

how do i use the fragpung limited-time coins to purchase

[thorn oxide]

I send the email and i no have answer

[azure tapir]

Where is it crashing? Is it on the anticheat loading screen?

[thorn oxide]

its in intro screen

[azure tapir]

Ah...yeah, #game-support. Sorry. 🙁

[thorn oxide]

chill ty

[wet onyx]

we can offer you no timeframe for a response from game support

[safe bobcat]

I just have one more stupid question lol, what is the code sharing for? I’m just a little confused

[plain meadow]

It’s not a stupid question, code sharing is a channel used for events to share links, codes, or your club code with other people. There is currently an event running until March 12 (tomorrow) called FragPunk Anniversary. You can find it on the official FragPunk website and share your links in the code sharing channel.

[nova wave]

FragPunk Official Website

[safe bobcat]

Ohh okay tyyy

[terse birch]

does someone know how to share your memory profile in the pigment realm adventure?

[warped lichen]

you press on buy and it will ask you if you want to use the ltm coins

[little spade]

anyone using a RX6600 here? i can't figure out the right video setting for fragpunk

[minor yacht]

I think if u click on unlock IS gonna say if u want to buy It with limited time coins (try It if i am correct and let me know pls thnks)

[regal cosmos]

Yeah you're correct, on the buy button it'll use the limited time coins first

[regal cosmos]

On the event on the website, right below your information with the picture of the lancer you'll see Share my memory profile. Click that button

[nova wave]

FragPunk Official Website

[terse birch]

Thank you!

[terse birch]

I can't seem to find the button you were talking about I have a screenshot to show there is no button

[regal cosmos]

What the hell

[terse birch]

man. I just want to ultracan

[regal cosmos]

There's supposed to be a button like this, is it possible for you to try on a different browser?

[terse birch]

I can give me but a moment

I found it on another browser thank you!

[inner cobalt]

Ive contacted through the email but haven't gotten notice, ive bought the anniversary pass and didn't get the extra 1000 limited fragpunk coins

[stoic cradle]

you need to complete the pass and collect the coins.

[proven mural]

Could you explain what exactly I need for everything

@regal cosmos

[regal cosmos]

Basically diamond and above as the 1st step. And then just continue playing ranked until the game feels like you got enough experience. And don't leave games and have a good standing

I was given it instantly so I never got to see the requirements when it dropped

[proven mural]

Luckyyyy

[devout wedge]

Same

[thick lotus]

pretty sure the requirements are
Diamond+
150-200 ranked matches
A rank behavior & no cheating penalties

[inner cobalt]

I have :((

[crystal lion]

I have all of that sour haven't gotten it yet 😅

[rugged arch]

anyone have any advice, once i log in to fragpunk it crashes after about 10 seconds

[velvet belfry]

if you on pc, try verifying files and/or uninstall and install again. Also please contact #game-support with this info and as much evidence as you can ❤️

[rugged arch]

thanks ive done that already, updated drivers and windows as well. the only think it might be is that im running on an 8k graphic's card

[thick lotus]

Maybe they have another criteria, consecutive diamond? I'm not sure

[crystal lion]

Been In higher ranks 😅 since season 1

[stone scroll]

Hii! Since the new season update my MVP screen stopped showing at the end of matches. I just get a black screen and then the scoreboard appears. Idk how to fix it, ik is silly but can anyone help me? 😭

Like this was how it used to appear me and now are just some stats

Like this

[velvet belfry]

try verifying files and/or uninstall and install again. If that doesn't help, please contact #game-support with as much info and evidence as possible

[thick lotus]

I actually think that was a setting somewhere, I might be wrong, but I saw something similar to it I think....

[stone scroll]

I’ve been trying every setting but I don’t seem to find it 🥲 maybe I did something but idk 😭

[stone scroll]

Okey, gonna try that! Cause I really don’t know what else to do:( settings doesn’t seem to have an option for that

[stoic cradle]

It’s a known bug on Xbox

[scarlet pelican]

Is there no way to Turn of crossplay???

[regal cosmos]

Only console players can turn off crossplay

[scarlet pelican]

What is the Point?

[regal cosmos]

we don’t really know their reasoning behind the decision

[valid tusk]

What’s this

[regal cosmos]

The inspection system

[stone scroll]

[stone scroll]

I literally only play on Xbox. Well, thnx anyway:( I guess there’s no way to fix it 😭

[stoic cradle]

I'm sure they'll fix it soon

[ember crystal]

when i try to invite someone to my club it says u left the club how do i fix it

my club isnt full still have a slot free

[inner cobalt]

So do i have to spend the 10,000 fragpunk coins i get or do i buy the 10,000 fragpunk coins?

For the anniversary thingy

[regal cosmos]

Basically spend 10k frag coins in total

[river viper]

You need to spend it not buy

[subtle patrol]

anyone know how to fix the micro stuttering/freezing and crashing issue thats been happening since the season 4 update?

or have the devs mentioned that a fix is in the works?

[mortal dock]

yo does anyone know why the game is deleting my lancer points even if my team win?

like how to fix it? because its not like i suck or smth right

[stoic cradle]

It does mean your performance wasn’t good

[mortal dock]

weird, bcs when my performance was really really bad they still gave me some

[stoic cradle]

Unfortunately there’s no breakdown so hard to know

[mortal dock]

https://tenor.com/view/sad-spiderman-walking-sad-spiderman-spiderman-spider-man-sad-spider-man-gif-3703119905849809936

[icy sphinx]

i bought the membership while having the BP and i didnt get the 900 coins

is it normal ?

[frozen nacelle]

Nop

[dim radish]

yall

first time trying play the game

im clicking login

and thats just

loading and back to login

[azure tapir]

Server issues at the moment. Please be patient.

[dim radish]

OHH

MB

i thougt im doing smth wrong

[icy sphinx]

restart game

it ll be fine

[icy sphinx]

ggs ig

[solemn parcel]

the game is still stuck in login. i believe the maintenance is still, on?

[azure tapir]

No maintenance. Unplanned server outage.

[solemn parcel]

understandable

can we get a ping for when everything is back on?

[fleet mica]

You will get 900 refunded fragpunk coins sometime soon

[glacial remnant]

Playstation has no bugg

;😜

[azure tapir]

https://tenor.com/view/are-you-sure-about-that-gif-17735709754501735355

[glacial remnant]

Nope

Im in

Look

This image was 2 days ago dw

I'm in it

No bug for Playstation

?

[blazing sonnet]

I can't connect to Fragpunk, is that normal ?

[glacial remnant]

Idk

[calm bloom]

theyre saying its an unplanned server outage

[brazen onyx]

Yeah, still not login in pc

[blazing sonnet]

Me too, we'll wait

[dusty idol]

I'm trying to get on fragpunk but it's stuck on login

[azure tapir]

Server outage. Please be patient.

[icy sphinx]

just restart game guys

not that hard

[dusty idol]

i did i restarted my game 3 times, restarted the computer. nothing worked.
I think as the guy said it's server outage just gotta wait.

[blazing sonnet]

If we're here, it's because we've already tried.

[dusty idol]

exactly

[azure tapir]

Well…darn.

[lone sigil]

Why am I not getting ion a queue?

[stoic cradle]

Queue is obviously bugged

[solemn parcel]

4+ hours of being on queue?

[stoic cradle]

[signal fiber]

Outrages queue times rn 💔

[solemn parcel]

btw for those wondering, the game is back on

bruh...

[sour gazelle]

hi

do i get aura or windwalker

[blazing sonnet]

both

[nocturne cave]

Why can’t my friends access my skins on friend sharing

[river heath]

hp pavilion R5 TG01-2003 w 16G RAM

if that helps at all brandon

dont ask why the drives are like that i bought it off a friend

[sly bloom]

is that your MOBO HP Pavilion?

and what series is your GTX

[river heath]

ummm

i think im useless

@azure tapir eek

[stoic cradle]

Is this FragPunk related?

[azure tapir]

Oh…the M.2 isn’t seated. Try to turn the PC off, turn the PSU off, and reseat the drive.

[river heath]

i dont see the issue😅

just got it off

[river heath]

am i cooked @sly bloom

[sly bloom]

why your CPU is like that

you need atleast 16GB RAM to be able to play properly in Fragpunk 😔

[river heath]

cries ok work laptop is not the move

[abstract gull]

@wet onyx

Hammer it

@stoic cradle

[wet onyx]

ty

[abstract gull]

[urban hatch]

ZOINKS SCOOB were un a new chat

[tribal pasture]

why i dont can gift ?

[river viper]

because it say you have limit of 94 as a gift

[tribal pasture]

how does this increase?

[river viper]

by buying fragpunk coins

each time you buy you get 50% of the number you purchased

[tribal pasture]

buying Fragpunk coins increases the limit for sending gifts?

[tribal pasture]

oh sure

ty for explanation

[river viper]

no problem

[bold orbit]

Well, who knows how long this game is gonna last anyway 😅, but nevertheless this is still unfortunate.

[spice stump]

ok, thank for your response. Weird that I can click on all the other events even though their claims are over also

[dim radish]

what shoild i do

should*
im a new player

[velvet belfry]

You can use to unlock any lancer you want or save it for when you find a chracter youwant/or new one on release

[dim radish]

as a new player what should i use

someone tole me wind

windwalker

[velvet belfry]

honestly, try them out in the training grounds and see which one you like more

cuz im bias to the bear but he aint that good i think

[dim radish]

and whats that

[velvet belfry]

coins u can exchange for items in the store

[dim radish]

what should i exchange it for

[dim radish]

i see it here but i cant find were i change it

[river viper]

There's should be at the top, a menu called exchange or something like that where you can use gold and glutine

I can't see it on the screenshot you sent and I'm not gonna open my game cause I'm gonna go sleep

[velvet belfry]

i got u

[velvet belfry]

go to item

[velvet belfry]

now anything that has that icon of the blue coins, you can exchange it for

[dim radish]

Oh I thought I can exchange the blue coin to other coin

[regal cosmos]

You can also buy things for the lancers and some weapon skins if you go to Arsenal and then weapons or lancers

[latent garden]

bet this a scam <@&1242324789629161502>

[regal cosmos]

Real one

@coarse swift

[plain meadow]

That is one of our Admins, so it's not an scam.

[weary locust]

No it is indeed not, congrats @latent garden

[latent garden]

oh ty guys, just got alot of scams these days

so i wanted to be safe!

[weary locust]

All good, I get them too haha

[plain meadow]

We get it mate, thanks for double checking.

[latent garden]

@coarse swift mb just wanted to verify, internet is scary these days

[blissful basin]

Hey if you don't want it... Jk congratulations 🎉

[indigo kraken]

My game says the memory is reaching its limit, my graphics are on normal, my pc is quite decent, does someone knows what to do?

[regal cosmos]

If you have a browser open, try to close that and see if that helps. Double check if anything is taking more of your memory in your task manager. But you overall don't have to worry about that pop up, I get it sometimes myself and it doesn't do much. But could also try lowering the settings more and see if that helps?

I'll also have to ask you to not ping the full team for that, we or other users will respond relatively fast in general

[plain meadow]

Please do not tag the moderators for this kind of question(s). You can post your question here and wait for a response from other people with the same problem or from moderators who know the answer. You can also try contacting the #game-support for in-game questions. Thank you!

[regal cosmos]

Also, if the problem doesn't solve with those steps, try verifying the game files and do as Ash said about game support

[tribal bison]

Can anyone help pls

[regal cosmos]

Hi friend, we don't allow witch hunting in this server If you suspect someone of cheating please report them in game or via #game-support

[tribal bison]

Thx

[trim goblet]

How do I do the discord link?

[stoic cradle]

#in-game-binding

[trim goblet]

Thanks

[tall yacht]

Guys

[latent garden]

no i want it, just a double check

[tall yacht]

Where is the link to the faction showdown

[stoic cradle]

event finished long ago

[abstract void]

I play the game on PlayStation and I bought a PC. How can I continue playing the game with the same account?

Can you help me?

[nova wave]

FragPunk Official Website

[faint dragon]

I can't send gift?

[stoic cradle]

Your quota isn't enough as per the image

You can only send a gift that costs 555 or less

[faint dragon]

Is this limit being reset?

after a while?

[regal cosmos]

Nope it doesn't reset. But only way to increase it is to buy more fragcoins

[stoic cradle]

No - the more you spend in game, the more your limit of gifting increases

[faint dragon]

thanks

[stoic cradle]

For example, if you want to gift someone an item that costs 2,000 you'll need to have spent at least 1,000

[stoic cradle]

Np

[fast citrus]

Hello, I keep getting a graphics bug when the game pauses during a match. The screen starts flickering, and the only way to fix it is to leave the game and rejoin. After that it works again, but then I can’t see my weapon anymore.

can somebody help me with that?

[wind willow]

Can teammates take the spider twinks teleporters?

[stoic cradle]

"twinks"?

and yes thats the point of the tp

[grim marten]

was trying to switch my account from steam to epic but when i go to link that account is no longer available. How do i recover. I have all the necessary info.

[native field]

why are their like no more codes for the game? it would be good for new players since all the old ones are gone

[stoic cradle]

reach out to #game-support

[stoic cradle]

because those codes were for launch only

[native field]

ohh alr

[stoic cradle]

Plenty of events happening with free stuff

[native field]

im new around in the discord tho what is code sharing.

[native field]

yeah but i wish their is a bit of a better way for more rewards yk? like the battlepass it's kinda more like you need the battlepass for the good rewards and their aren't good rewards in free pass

[stoic cradle]

Well it's a free game so

Needs to make money somehow

[native field]

yeah but like an example fortnite you can get vbucks not too many but just a bit

[stoic cradle]

You can put the Kismet event code in there

[native field]

wym

also it would take you like 3 seasons or 2 just for the battlepass or maybe a skin it would be good for FP to do it

but like instead of the gold to buy skins and all that from shop you can get uh them booster things to open the packs

[stoic cradle]

Anyways this is for community help. You can discuss more in #main-chat or make a suggestion here #game-suggestions

[native field]

mk

but wym kismet event code like full explain it for me

[native field]

oh that thing

[grim marten]

I sent an email off but ive read that waitng for them to get back to you is a crazy wait.

[wet onyx]

it can be, unfortunately there is no alternative

[grim marten]

you would think Netease would make a page on their site showing whats all linked to an email and let you manage it there.. would save a headache

[spring ridge]

anyone know how to queue by pc lobbys onlt

only

[frail field]

may take some time, I won a giveway for fragpunk coins once and it took more than 30 days

[thick lotus]

You cannot choose to queue with PC only

[spring ridge]

so i have to play with console players who abuse aim assist w

[native field]

for the 1$ battlepass do you get free 1k of the limited things? also the other 1k from the battlepass leveling system?

[spring ridge]

we srsly cant cuss in this server

[flat field]

Games rated 12 so the discord has to be 12 friendly

[spring ridge]

ohh makes sense

[tepid shard]

is anyone else crashing and laging while playing frag on xbox?

[river viper]

Usually the crashing shouldn't happen so much but if you have a lot i suggest you to contact #game-support

Cause personally I didn't got any crash on Xbox for a while and I didn't see any other person complaining about it.

They probably fixed it in a shadow patch because I didn't got any crash in like a month

[thick lotus]

@river viper

there is a thingy

[river viper]

it better to send it in #code-sharing

[atomic loom]

nope still lagging and high ping since 3 days ago

[valid tusk]

The 1k tickets are the ones you get from tiers in the pass so for 1$ you get a total of +1000

[river viper]

Can you explain more in detail on wich part you lagging thought? It can occur for multiple reasons so it hard to tell why you're lagging. Also above i wasn't talking about lag, I was talking about crash.

[native field]

i been lagging for a bit lol

[woven iron]

How do you unlink your steam account? Logged into the website and in game but theres no option to unlink it.

[wet onyx]

please contact #game-support

[thick lotus]

Unless you're streaming and have two different sources, I'm not sure

[worthy latch]

anyone else having issues with the mvp screen? its not showing up with the top 3’s banners when the match ends for both me and my bf on xbox

[thick lotus]

someone else on console said this too, it might be an issue

[abstract gull]

Specifically only Xbox I believe cuz I see the mvp stuff

[thick lotus]

yeah i see it too and im on pc, so likely.

[thick lotus]

so uh, anyone know how to not get sent into the abyss at wave 33?

[abstract gull]

How did that happen

[thick lotus]

thats what i'd like to know 😭

i was playing, then suddenly fps drops and then I'm getting launched across the map at mach 3, enemies included

[abstract gull]

Tu tu tu max verstapen...

You probably should report it to #game-support

[thick lotus]

maybe

[terse crag]

yo, why in the world am i getting this stupid "request parameter error" when i try to log in to my netease account on any browser

[light reef]

Guys, I don’t understand. Did I win something?

I see my nickname but can't translate it correctly

Can someone explain?

[azure tapir]

You did! You won a $30 gift card!

[light reef]

Wow, 1st time wining something

Do I have to do anything extra to get it?

[azure tapir]

Congrats!
It will be within 30 working days for the devs (or publisher, I forgot which one) to give you the gift card. Keep an eye out in your DMs! 🙂

[terse crag]

.

[light reef]

How can I know if the person I'm contacting is the right one or a scammer? I just received a message asking me to provide my country of residence.

[azure tapir]

If it’s from Charlotte or Stein, it’s legit, but double check the usernames in here. If it’s the same as the helper or CM role, they’re legit.

[light reef]

@azure tapir Thank you so much ❤️

[azure tapir]

Anytime! And congrats again! 🙂

[azure tapir]

It’s related to your internet connection. If you are on Wi-Fi or a cellular connection, use an Ethernet connection.

[terse crag]

i've logged in on wifi just fine before from my laptop and never had issues

[stoic cradle]

Please send us a ticket here #feedback-desk to confirm identity

[terse crag]

and i cannot connect to ethernet, i am logging in from my phone to unlink my account from psn to connect to another account

[light reef]

What exactly am I supposed to do there? I just don't understand(((

[stoic cradle]

Click #moderator-help and any of the other options to open a direct private ticket with the mods

We can tell you if a DM is genuine

[light reef]

I'm not sure if I did everything correctly, but I created a ticket.

[atomic loom]

game laggin on EU server ping is like 300+ then after 2 games crashes plus we take few steps forward then spawns 20 meters behind like rubber

[formal wedge]

yoo! :)
I just hit top 100 with a lancer, but didn‘t get the top 100 title. Do I need to wait or do anything extra to get it?

[regal cosmos]

You'll get it on monday if you stay on the leaderboard until then

[light reef]

the title is issued once a week

[regal cosmos]

It refreshes on mondays

[formal wedge]

Ahh I see, thanks!!

[light reef]

frog can u check pls i did everything correct

[regal cosmos]

Yeah you've done it correct, but I recommend writing what the ticket is regarding in it so a senior or above can help you

[light reef]

What should I write?

[regal cosmos]

Either a ''Hi'' or a message regarding what Slay wanted you to make a ticket about

[valid tusk]

remember to stay top 100 every monday though

; - ;

or else you'll lose the title

btw what lancer did you hit top 100 on if u dont mind little curious me asking

[formal wedge]

thanks I‘ll try and I hit it with Chum

[azure tapir]

https://tenor.com/view/my-man-denzel-my-man-denzel-washington-myyyy-man-gif-376647294737879812

[valid tusk]

YESS

a chum enjoyer

you gotta look in #1320649899901063248

i made a chum

art

[normal carbon]

Congratulations

[formal wedge]

Chum is sooo cool I love him!!! And your art is amazing really

[formal wedge]

tysm :)

[valid tusk]

ty!

[formal wedge]

[uneven fox]

What do we do with the match codes after they’ve been copied on console? I’m trying to watch a replay but it won’t let me.

[lime cloak]

Why does the skin I equip not show up on the banner can someone help with this ?

[compact horizon]

OK, so I’m seeing people with health of 180,202 and like kill streaks of like 30 to 40 and like I reported them cause I’m pretty sure they’re hacking but I am wanting to ask y’all if like that’s something in the game or if they’re like hacking cause I really would feel bad if I reported an innocent person

Dude, people are even seeing me when I go invisible as one of the lances people still see me somehow this is insanity

[terse crag]

yo, why in the world am i getting this stupid "request parameter error" when i try to log in to my netease account on any browser

[abstract gull]

@azure tapir

[azure tapir]

From my understanding, it has something to do with your internet connection and your NetEase account. It’s best to reach out to #game-support for that.

[compact horizon]

Duel master

[abstract gull]

In duel masters people don't have 200 HP not even close at max 175 (cuz of 2 characters) max is 150

Also if you playing Zephyr you probably got scanned or hit if you get hit them a number pops up giving an idea where you are

Since it's duel masters people can have high kill streaks cuz they killed the people they fought in the 1v1 and hp gets reset to the next round

[high maple]

does anyone know why when i try to buy the battle pass on xbox it just loads and loads 🥹🥹✌️

i have the money and stuff but it won’t work

[river viper]

That was a bug at the start but it should be fixed, did you tried closing the game and re-opening it? If it not working you can't do much except contacting the #game-support

[high maple]

tried that but it still dosent work.. i’ll contact them, thank you 🥹

[river viper]

You're welcome

[compact horizon]

No, I literally go behind people. They don’t do anything and then somehow they still shoot me. and technically I wasn’t playing that game mode. I was playing the game mode whenever you’re waiting for a game forgot what that’s called but I was playing that because I couldn’t find a match and it took like five years to find a match so I wasn’t actually playing that game. I was playing something else technically

[abstract gull]

Scrimmage?

Scrimmage has bots in that mode and sometimes even players get added overtime (who's also waiting for game to play) and if you shot 200 or more it's probably cuz they picked up a HEALTH from the floor cuz they also killed someone and they wanted to heal up before they get into a fight

Also people often use headphones and what not and playing Zephyr while being invisible it makes nose so

[compact horizon]

Yes but I thought that whenever you use a Health, it only goes up to your max health which in the game is 150

[abstract gull]

I can't say it much simpler then this

Person kills someone gets left with 100 hp you start shooting said person but he picks up a health bar while you shooting at him putting him back to 150 hp instantly

It's not a cheat nor anything simply you didn't kill him before he picked up the health from the floor

@wet onyx

[wet onyx]

thank you

[subtle patrol]

is anyone else having frequent crashing issues all of a sudden? played like 6 games no issue, then i go into my 2nd ranked match on tundra and my game crashed 3 times. now it stutters

also my cpu util from the game has increased since switching it to an ssd and verifying game files

[patent locust]

Had been happening to me a lot on Xbox, but stopped like 2 updates ago

[subtle patrol]

thats when my issue started. I wish theyd put more resources into fixing the game rather than making skins

[patent locust]

Agreed, start fixing and tweaking first, then advertise and add more content.

[subtle patrol]

the game will probably die before they do any of that tho unfortunately

[patent locust]

Possibly

Hopefully not tho

[trail pendant]

cant verify my acc with this invite code

any ideas?

[azure tapir]

The invite code and the #in-game-binding is not the same code. Invite codes go in #code-sharing as well, but the in game binding should be located in Events under Discord.

[trail pendant]

TY!

[azure tapir]

Anytime! 🙂

[turbid lava]

Shaders precompile everytime when i start the game, any suggestion about it?

[regal cosmos]

Verifying the game files solved that for me funny enough, could try that

[turbid lava]

Repair file with Steam?

[regal cosmos]

Yeah exactly

Had that issue for around a month, verified the game files and the problem disappeared

[turbid lava]

I will try, thank you!

[azure tapir]

Also, if you just recently updated your graphics drivers, the GPU has to recompile driver data, and that includes a reset of shader data. Once it does compile the shader cache, it should resolve itself.

[turbid lava]

Nope, he just start to do this since 1 week, but nothing change, just play and stream xD

[azure tapir]

Ah. Then Steam file verification should resolve it, but worst comes to worst, he’ll have to delete the shader cache folder and reload shaders in the game…and that’s not ideal. It is very time consuming to do.

[turbid lava]

Well, i will try Steam Repair, if nothing change, i will reinstall the game, with 2.5G is kinda fast do download xD

[abstract gull]

@stoic cradle

[pastel cipher]

Have you ever submitted a cheater to the developers? Did they ban afterwards?

[wet onyx]

if the support services find evidence of cheating they act according to their procedures, not all reports are valid though

[subtle patrol]

can i report the bots for cheating since they track me through walls

and shoot me through smoke

I know I'm making fun of the bots

[dire coyote]

Love the new skin for inche

[subtle patrol]

has anyone else had crashing issues that started recently? I cant even play ranked anymore

[dire coyote]

Ya same man

Wait you play Elden ring!!!!

[subtle patrol]

yeah it actually runs right too

[dire coyote]

[velvet belfry]

There was a new patch recently but just in case, make your report in #game-support with as much evidence as possible

[loud oyster]

Hi, it's been 1 week since I wrote to support and they answered me 2 times wrong and close my ticket, I still don't have an answer to my problem and I have to wait a long time because they close my tickets. Is it possible to talk to an in game staff here on discord?

@regal cosmos

[wet onyx]

no, only through the #game-support

[loud oyster]

1 week + 20 messages and my issue is not resolved and i have no answers for my issue...

[wet onyx]

no one in this discord can help with in game issues

[loud oyster]

..

[slim cliff]

hey guys how much time does it take to get a reply for an email?

usually

[regal cosmos]

Sadly we don’t know since it depends on how many emails and how fast the support team works usually, they get plenty of emails every day

[atomic loom]

they dont care about players i guess simple as that

[strong coyote]

my friend has a problem in the game or in training he can't play the controller the character remains frozen in the ground, someone knows how to solve it pls ?

[haughty moss]

can someone help me with this it doesnt let me in just stay on this screen

[azure tapir]

If it is on PC, there are two methods:
-Press Alt-Tab, right click on the Start menu, then choose Task Manager. Find FragPunk.exe or FragPunk in the programs list, then click on End Task. Then, restart the game.
-Press Control-Alt-Delete once. On the next screen, choose Task Manager. Find FragPunk or FragPunk.exe, and choose End Task. Then, restart the game.

[haughty moss]

i did end task, i restarted it and still shows up the same, btw the screen is not frozen its moving i js took a screenshot thats why

[azure tapir]

Oh, I thought the client froze. Sorry about that.

Try to verify your game files, as it seems like it’s still loading in, but something within the game’s files are stuck in queue.

[haughty moss]

its okay, i already verified it was the first thing i did when i saw this, i dont know whats wrong

[azure tapir]

#game-support would be your best bet, then. Sorry. 😕

[haughty moss]

alright thank you no worries

[clear void]

I'm not sure if anyone can help but I'm trying to see if i can get my old account back. the steam, epic, and email are all deleted, and I just made this account for this. I've tried emailing support but they said they can't handle stuff like this via email and to get help through the game but I have no idea how to do that. If anyone could let me know if it's even possible I'd appreciate it!

[wet onyx]

there are only 2 ways to get game support that we know of, both are described in #game-support

[abstract otter]

I have a problem, I try to connect to transfer the account and it says the server timed out, what can I do to connect?

[trim seal]

Can anyone tell me the process of the up and coming solo tourney today, how it works, and what I have to do when it’s starting.

[regal cosmos]

You can try to connect it through the website too

[nova wave]

FragPunk Official Website

[abstract otter]

I tried that, it doesn't work.

[abstract gull]

@azure tapir 🔨

[plain meadow]

done

[abstract gull]

[stoic cradle]

Hi this server is English only thanks

[wispy sedge]

Hello does anybody know if there will be any new skins in the store until next season?

[plain meadow]

Welcome, and no. We do not know. But for the next season, there will be 100% new skins.

[wispy sedge]

👍 ty

[wind willow]

Can spiders teleports be destroyed or such?

[river viper]

Yes they can be destroyed

[wind willow]

Do they get refreshed?

Or they’re one time use?

[river viper]

Pretty sure they're one time use, mostly no ability refresh

But to be honest I didn't played much spider

[autumn flame]

ever since i equipped the backwards-ticking shard, my gun reloads in negative time. if i cancel it, the ammo goes up but only in rounds i haven’t played yet,
also my footsteps are louder when i stand still, and enemies can hear them yesterday….

is this a settings issue or did i desync from causality again?

[wraith timber]

guys where tf are we using these

pls help

[river viper]

in any purchase you do in the shop

they will tell you when you try to buy something

[wraith timber]

i dont understand it

[river viper]

it basically the same as fragpunk coins but with a limited time

[wraith timber]

and where can i use this

[wraith timber]

.

[river viper]

imagine you want to buy a bundle in the shop, you can use this money to replace fp coins

[wraith timber]

oh

thx

[river viper]

you're welcome, just a reminder they're not permanent

[wraith timber]

yes

i bought something trash when i was trying 😭

[river viper]

damn that very sad

[wraith timber]

oh actually its kinda tuff

[wraith timber]

mad dog s whisperer

[abstract gull]

@plain meadow

[solemn parcel]

guys is it something wrong with usa east servers? i'm being trying 4 or 5 times to do ranked in that server but it has been taking more than 15min of waiting before i reset the queue

[glass zinc]

how do i fix this this happens everytime and i cant fix it

[subtle vapor]

Normally my issue goes away with in a second or two that’s really annoying

It just stays like that?

[velvet belfry]

yeah for me it's only a few seconds too, try reporting it to #game-support and share as much evidence as you can

[glass zinc]

it was because i had cloudfare on

[fossil parrot]

Is there a chance to get a grand prize before finishing the other

Or am I doomed

[regal cosmos]

There is a chance to get the grand prize yes

[thorny crest]

So i just finished my first round every got MVP and i was wondering if there is any way i can get a free lancier right at the beginning?

[regal cosmos]

Only way to get a free lancer is with the lancer statues, new players and returning ones should have some event in Activity on the main screen where they can get one or two

Other than that it's either with gold or frag coins

[thorny crest]

ok thx

[river viper]

If you click on the icon details you will see the % to get each, you have a small chance to get the ultimate prize before all.

[abstract otter]

this is what it shows me when I want to connect

[thick lotus]

If not that, you could play outbreak for a few hundred, to a thousand gold. that's the only other way to get a Lancer relatively quick, but each outbreak lasts around 25-35 minutes.
Or, just play the normal game mode for like 200 gold per match

[jade steppe]

@civic path is this done?

[river viper]

There's nothing else to redeem from this yeah

[jade steppe]

thanks for clarification 🙂

[river viper]

You're welcome

[civic path]

Yeah. Why?

All is checked, so you're good.

Aaaannnd I just realized @river viper answered it.. ah whatever

Thanks anyway

[river viper]

No worries it my job

[civic path]

All good

[light spear]

whyy

[regal cosmos]

Contact the support for more information and/or to appeal it. You'll find the email over at #game-support

[light spear]

i cant

[regal cosmos]

[e-mail]

[steep berry]

Where ?

[rain tendon]

I have a quick question. I play on console (Xbox), and for some reason, the MVP screen doesn't show up after a match when playing any mode. I've been trying to figure out how to fix it, as all it does is skip the MVP screen.

[stoic cradle]

known xbox glitch

[rain tendon]

is there any way to fix it??

[autumn flame]

you’re looking at the wrong gun, it’s for fever not discipline

[rain tendon]

Is there a way to fix it? It's been going on for a while.

[stoic cradle]

no, just have to wait for a patch

[plain meadow]

@steep berry This server is English only, please read the rules in #rules-and-info. Thank you

[rain tendon]

do you know if there are going to patch it anytime soon

[autumn flame]

@steep berry Plasma Discipline already exists, sadly it doesn’t look like it will come back… this Plasma Pool is the 2.0 with Fever, the 1.0 had Discipline

[austere blade]

What is a patch if not a pumpkin patch? To water thou pumpkin, to eat thou pumpkin, for what is life... But a big pumpkin

Prolly, u js gotta wait

[civic path]

How..?

[rain tendon]

okay tyy!

[wind willow]

3290 days😭

[floral shoal]

Can someone explain what it's for?

[stoic cradle]

Please use #find-teammates #lfg-requests to find team mates

[tulip jasper]

Its for the starship miracle gun, its part of the anniversary event, its this gun

[tulip jasper]

Oh thanks

For some reason its says there was a problem checking my cooldown, what does that mean?

[velvet belfry]

in the lfg or find teammates request?

[floral shoal]

Okayy, thank u very muchhh

[tulip jasper]

Teamates request

[tulip jasper]

Yeah that token thing is to get it for a limited time but u can just complete the quests to get it permanently

[azure tapir]

You can try #main-chat or #find-teammates

[lime cloak]

Any top controller players in here

[stone scroll]

Hiii, anyone on Xbox who knows the best settings?

[abstract gull]

What ya need?

@stone scroll you can take mine if you want

[stone scroll]

Omg yes plisss, wanna try new settings. Just hit diamond 5 in console and those people are insanely fast, I can’t keep up with their reaction time 😭

[abstract gull]

In your dms I sent it there instead

[latent garden]

I need some help with a prize i won from the giveaway

[stoic cradle]

@vagrant halo #code-sharing

[cloud ermine]

Hyy I am playing fragpunk after long time and idk why but I didn't get match making and I forgot how to flex gun in game I mean the gun animations while holding it