community-help

[river viper]

you mean if they show for the enemies as well? if you mean that the answer is yes

enemie can pick your weapon skin and use it for other rounds

[flat field]

You can also turn them off in settings too

[visual bronze]

Does anyone have best crosshairs I lowkey need one

[upper crescent]

im on the correct steam account but i need to sign out of this fragpunk account because it put me on some random fresh one, but im not sure how to?

[woeful jetty]

In your Fragpunk settings, you have to bind your netease account to steam. go to settings, privacy, scroll to the bottom where it says link other platforms, and you'll be able to link all your accounts. After you do that it should let you open your FragPunk, and not the new account.

[ripe turret]

if u have a monitor you might have one built into your monitor already

[visual bronze]

Alr thinks

[ripe turret]

but um where can I spend the limited time fragpunk coins ik it says but I truly can't find the option to use them

[woeful jetty]

@ripe turret If you have limited time fragpunk coins you should be able to use them in the store, they do expire soon I believe in 2 days. You click on the item you want to purchase and it will give you the option to use limited time FragPunk coins.

[ripe turret]

oh I see! its such a small text saying it'll convert them, tysm x

I mean its worth a shot 😅 im sure tho aswell if @visual bronze has like $5 to spend, look up in the like Microsoft shop or whatever shop is acquainted to you and see if any work with you

[visual bronze]

Alr thanks 🫩

[ripe turret]

I know im not much help, I dont use them but that's just the little info ik which is like basic info

[azure tapir]

It's a fork of the NetEase anticheat called Phanouel.

Well, you are still welcome to use outside crosshairs, but it has to be a certain file type, which the game outlines in the settings.

[sterile sorrel]

how to join a club?

and also the benefits of a club?

[velvet belfry]

We have some clubs in the #code-sharing. But most clubs are formed from friend groups

As part of like benefits, it could be currency you can change for in game rewards in their own tab

[abstract gull]

You can use club currency to get some ultra cans ect

[thick lotus]

wasn't sure where to put this sooo

I accidentally spent fragpunk coins (not limited time ones) and didn't mean to, is there a way to refund the thing purchased

[velvet belfry]

u can try messaging the support team in #game-support

[thick lotus]

I'll try ty

[sturdy oar]

Hello everybody! Can I gift a lancer skin to a friend for temporary coins? Or will gold coins be charged?
||I used a translator, there may be errors in the text||

[river heath]

when I click this promo it doesn’t do anything but open the game. I assume the issue is the game is not installed -or installable for that matter so the store isnt able to make that connection? am i just gonna miss these skins

like ik i can access them in game but not fully if that makes sense? i cant customize them and idk if thats all you get or if you can customize them once you get this

[azure tapir]

I…don’t know. Best to use #game-support for that. 😕

[river heath]

darn.. i think its an issue on my end so im not gonna make a ticket for it but thank you for trying

[azure tapir]

Sorry I couldn’t be of much help here. This was something I can’t provide an answer for. 😕

[river heath]

its alright! thank you brandon

[woeful jetty]

You cannot gift with limited time FragPunk coins. You can only gift with the regular FragPunk coins, if you're able to.

[woeful jetty]

This looks like the xbox exclusive skins that came out a while back, I'm not sure if they are still available and that's why you're having trouble accessing them.

[sturdy oar]

Understood. Thank you for your help! ❤️

[river heath]

it says claim in game by 3/26/2026 at the bottom of the game card, but I understand it was probably an event in game previously and so i cant claim the full version of it- where i can actually “own it” because when i go to customize, frag says “skin not owned”

thank you!

[wary kindle]

Thought I had the same problem last season. So these aren't your skins to "keep" or customize; they are basically rented out to you for use for the season if you're on Xbox. It's part of the LIVE rewards; you get a pack of weapon skins to use for a little while but not permanently.

Same way a lot of people on LIVE can use the entire compliment of Lancers without purchasing them during matches but cannot customize them because they do not "own" them yet.

[kindred grail]

whered you see this?

[faint narwhal]

help me Error Code 10010

[river viper]

What that mean though?

[faint narwhal]

This error appears when I want to play.

[azure tapir]

Double check your system is connected to the Internet, either through wi-fi or Ethernet. If you are connected, power cycle your router and/or modem, then try to connect to the game. If you are still not connecting to the game, there is a sanction, either through the network devices or through the ISP, that’s preventing you from launching the game. Get in contact with either the system administrator or customer support in the ISP.

[nocturne cave]

Why can’t my friend access my lancers or skins? But I can access his

[flat field]

Its currently bugged on console

It'll probably be fixed in the new season but idk

[nocturne cave]

When’s the new season?

[azure tapir]

Thursday!

[river heath]

swipe over when viewing the game card

[river heath]

ohh okay thank you so much!

[still ferry]

Anyone know how to fix the connection to server issue?

[azure tapir]

Scroll up. 🙂

[kindred grail]

ohhh is it xbox only?

n is it game pass ultimate only

[pastel cipher]

If there was a suspected cheating match, can I report it somewhere so they can look into it?

[azure tapir]

Yep! There is an in game reporting system, but you can also use the email located in #game-support as well. 🙂

[pastel cipher]

Thank you. 🫶

[azure tapir]

Anytime! 🙂

[karmic flax]

Guys how do i get stockings bc ive played a bunch of matches but still havent got any?

[mortal rose]

u have a chance to randomly get them by playing matches, max 3 per day. also event ending in 2 days i think

[lyric ocean]

when i play outbreak is it just with bots? because no one uses chat and i can never find anyone to play with to confirm

[karmic flax]

Guys since the winter event ends in 1 day will i still be able to do it tmrw bc i didnt finish all the quests.. i need the counterfeit skin and im 500 coins away

[minor nimbus]

No it ends after that timer

[minor nimbus]

Due to the lobby size your more likely to encounter bots

It there is 100% actual players in there

[minor nimbus]

Tomorrow you will but you have till Thursday

[karmic flax]

Will the limited coins convert to normal fragpunk coins or not

[stoic cradle]

no

once the timer runs out theyre gone forever

[river heath]

i have what was game pass core, i believe its called standard now?

i honestly don’t know if it is a xbox game pass exclusive or if playstation online has one too, sorry :/

[hollow moss]

can someone help me with the endless horror skin

its confusing how to get it

[woeful jetty]

You need 1 bat to get the skin, the easiest thing you can do is log in to fragpunk for 14 days straight and you'll obtain the skin. There are other core challenges you can do as well.

[kindred grail]

i have both so im eatin good

[sterile sorrel]

does anyone know the exact time the snowy event ends (nvm just realized its in 24 hours)

and also will the current lucky draws end when that happens

[velvet belfry]

do you mean the yellow caps?

[sterile sorrel]

The ultra and pop can draws

[clear void]

im in the queue but 35 min and still not finding a ranked game, please help 🥲

[hardy wasp]

Has anyone had toy defense 4-2 glitch?

The boss was nearly dead and dashed himself into the lava and died

Then my turrets killed everything else, but the game didn't end. I ran out the clock with nothing else to do and still lost somehow.

[river viper]

You're best chance is to contact #game-support for reporting a bug

[hardy wasp]

👍

[river viper]

@wild hatch I've saw you're video in #general-videos and it better to contact #game-support to report a bug. Responded here since we can't type in the other channel

[exotic lynx]

door reset card is bugged and only sends back defenders

[azure tapir]

#bug-feedback

[exotic lynx]

ty

[azure tapir]

Anytime! 🙂

[bleak sentinel]

My account has been reset.

[woeful jetty]

??

[bleak sentinel]

How do I submit a support request?

[woeful jetty]

#game-support

[warm wolf]

Lookin for team?

[stoic cradle]

#lfg-requests #find-teammates

[dusk tundra]

does the game still have crashing issues on xbox???

[azure tapir]

There is a patch coming out tomorrow, so we don’t know if it includes an Xbox fix just yet. We’ll keep an eye out here in this server for updates and complaints about it.

[dusk tundra]

alright, thank you!

[ripe turret]

does anyone know if windwalker is being removed from the shop within the update or will he refresh later on tonight I forgot to get him lol

[hollow moss]

Is the game back up?

[azure tapir]

No. ETA is about a half hour, give or take.

[fair bough]

Just updated the game, it’s still not up sadly

[wild hatch]

Thank you!

[prime hinge]

Will the plasma x discipline ever come back for purchase?

[proud magnet]

Will the update be tonight or in the morning

[plain meadow]

You should be able to update it, right now.

[proud magnet]

I went on fragpunk and I’m stuck on the loading screen i

[plain meadow]

Try to restart your game

[proud magnet]

I did 2 times

And I checked my updates too I think it automatically updated

[flat field]

Did you restart console?

[cinder fulcrum]

anyone know how i can claim this?

[proud magnet]

Yes I did

[zenith stratus]

My game will not stop crashing

Any fixes

[prime hinge]

Will the plasma x discipline ever come back for purchase?

[wild hatch]

Through game pass

[winged cedar]

You have to open it using the xbox app

and youll get all of it

[velvet belfry]

we dont know for sure, but you can always make the suggestion in #game-suggestions

[spare nymph]

game crashing after update

[stoic cradle]

#game-support

[azure tapir]

In addition, please pass on any game logs and any information about the crash when you use #game-support . The more information about the crash, the better it is to diagnose it and triage it.

[tender burrow]

cani also use that channel to point out that since the update the textures on maps and when using certain abilities look off and unpolished compared to the previous upate?

[azure tapir]

Yes, absolutely! The more that gets passed to the developers, the better.

[spare nymph]

something with anticheat as i see

[azure tapir]

That helps a lot, actually. Is Windows up to date with the latest updates and all of the drivers and firmware updated as well?

[worn star]

i have pc crash issues did anyone else experience this?

[azure tapir]

Trying to figure out the cause of it now.

[spare nymph]

windows + nvidia drives, the newest

[worn star]

okay thx for trying to help im also trying to figure out if it is my pc problem

[spare nymph]

i had similar situation also with anticheat some time ago

[worn star]

really? does it cause that much

[spare nymph]

yeah

btw

[spare nymph]

i dont think your pc is the problem, problem is with anticheat

[worn star]

cool to hear that i was worried sth was wrong

[spare nymph]

did u check other games?

because for me works without problems

[worn star]

i just switched to my old pc i normally dont have problems

my new pc was giving error in all games so i had to switch to old one

just thought it started doing same

but no generally all works fine w this one

[azure tapir]

There should be a system dump file when that BSOD happens. If you can, send that info (and redact any personal information, if it contains it) over to #game-support because that is very important information. That file would need to be uploaded to a debugging tool in their UDK environment.

[spare nymph]

i remember i had problem with game and got bluescreen, but 1 day later fragpunk had udpate that fix my all problems
that was like 1 month ago

[worn star]

AA alright iam not fluent in english i thought bluescreen was ingame thing or sth else this helps

[azure tapir]

No. BSOD, or blue screen of death, is when your system encounters an error in which the only option is to shut down the operating system, create a dump file, then restart the computer to “save itself”.

[worn star]

ill try and do my best ty again fır everything man

for*

[azure tapir]

Anytime! Sorry I couldn’t be of much help here.

[potent jolt]

my game is lagging and crashing on xbox series s

[pastel cipher]

Is anyone else having problems with textures on Xbox? When you drop a trap or grenade, a green square appears there.

[azure tapir]

First I’m hearing about this. Sadly, I am not well versed on Xbox, so please use #game-support or #bug-feedback for this.

[next drift]

why is xbox getting so many bugs lately? we get kicked now our texture is freaking out

[regal shoal]

@slender dagger What specs does your PC have?

that way we can easily figure out what to turn on and off

[slender dagger]

GTX 1650 s , ryzen 5 3600, 16gb

[faint dragon]

new update = very bad optimization ram and cpu + %90

i9 12xxx 4090

[regal shoal]

yeah so pretty much, all setting to low. If you want good visuals. just don't use the simplification mode. Run the game in DX11 API mode as that will ease up the VRAM usage. These are my current settings. You can test out which texture setting helps you have stable FPS. As for everything else. just have it on low or standard. Animation physics is optional and is a personal preference

My specs are way higher but the only difference would be the DLSS option being not shown on your end (that's my assumption)

as for NVIDIA Reflex, use + Boost mode if you want to have low latency but it will half your framerate. The difference is very minimal so I suggest to have it on Reflex mode without the boost unless needed.

[slender dagger]

ok i see thank you very much neco

i apreciate the help

[regal shoal]

No problem 👍

[slender dagger]

i will save this for after teh update

the

[regal shoal]

How so? I am on a 4080 SUPER and I have nowhere near 90% usage on the ram or CPU side

the GPU utilization hitting 90%+ is normal

I am on a Ryzen 9 7950X3D tho

[clear void]

are voice chats/text msgs included when im reviewing my own match history?

[azure tapir]

Not that I know of, no.

[clear void]

i see, ty

[dusk quail]

Bro Xbox player . The game constantly crashes . Do yall have the same issue? What do we do to stop that from happening?

Seems to happen right before the end of a game where you can get a ban

[dusk quail]

Got a new opp and a new map and small changes to the HUD but can’t fix major crashing issues / cheaters / and overall match finding for Xbox

[solar moth]

Honestly reported every time my game crashed on Xbox to game support and got nothing back from them. Just gonna have to wait until they come out with an actual fix

[thorny siren]

I used copilot and WinDBG to analyze these crashes from the minidump files and It's related to Fragpunks Anit-cheat software.

I uninstalled, deleted stored folders and re-installed. Once done I will reboot, run as admin, and disable overlays.

I will update with results.

[livid salmon]

Dose anyone know if they fixed the dashboard issue for console?

[edgy skiff]

This new anniversary sales is buns

Like very bad

Am not wasting a hundred dollars to get one thing I missed

[stoic cradle]

If you don’t need any help these posts can go in #main-chat

Or if you have a suggestion #game-suggestions

[thorny siren]

I also had to disable windows virtualization (Hyper-V). After all changes, games runs as advertised. Uninstalling and re-installing may fix your issue alone. Hope this helped.

[cobalt mesa]

its actually $60, if u look in the other events theres the $60 for 12k coins i believe. either way im still not dropping money

[azure tapir]

Why are you using a VM with FragPunk? 🤔

[frank dragon]

does anyone know where to claim the game pass bundle on xbox? we cant find it

[worn star]

so i just should basically delete and reinstall? no setting right?

[edgy skiff]

It still bad I understand if it was like 2k or 1k but am not dropping 10k all of those original where 968 or 1968 for skins

[cobalt mesa]

): yeah i get it. nearly fell to my knees when i saw the sonar skin ive been wanting but cant justify the price , especially not right now

[fading wadi]

Crazy; had like 900+ Ultimate Materials and was so excited to save up, log in today and i have 424? Where would I seek help with that.

[stoic cradle]

#game-support

[timber marsh]

(on the right) does this mean you cant go lower then ur rank bracket?

[river viper]

first time seeing so i don't know

[fading wadi]

Thank you!

[minor nimbus]

You can but there’s some rank protection atm

Since it’s new update

[proud nymph]

Does anyone know of a solution to the error caused by the new PC update?

Error: system_service_exception (0x38)

[rocky sluice]

It means you have outdated drivers or corrupted files

There are many vids or posts online about this problem

[frank dragon]

SAME HERE, i updated the drivers last week so i have 2nd latest update, so thats imposisble to keep crashin cuzof it no?

[rocky sluice]

For me the game just artifacts on my screen and then it crashes my PC

And I was only able to play 1 round

No errors, nothing

Not a game error, not a Windows error

[sour hare]

How do you claim the top 100 on a skin

Im top 75 with aura

[river heath]

for some reason I no longer get the “kill/sabotage/assist +__ ” notifications? (idk what to call them. the + whatever points whenever you kill someone) no longer pop up. ive checked settings and i cant find an option for it besides kill effects whichis on. watching general videos this clearly is just a me issue and not a game change..

[river viper]

You need to stay top 100 for the week

Each week end at Thursday

[sour hare]

Oh ok

[livid salmon]

Fun fact for anyone who plays fragpunk on console the dashboard issue is still here an has not been fixed 3 updates an it's still here Is crazy

[thorny siren]

This is my first time learning about it, and it was on when I got it but I haven't had problems until after the update.

[thorny siren]

Definitely start there and if it continues feel free to come back for other suggestions.

[rocky sluice]

I tried that, I was able to play 2 rounds before a PC crash

I was playing right now another one and it crashed mid-game

[thorny siren]

Same i am having disable virtualization security through my bios

[rocky sluice]

Mine is off

So I don't really get what the hell is happening

Was also playing on DX11

[thorny siren]

Idk if im allowed to share links here so if want to see what im going through with Copilot you can DM me and ill send you the conversation.

maybe something will apply to you that didnt work for me

[azure tapir]

Yeah, but the average video game player doesn't use VMs, so I figured I'd ask about it. 🙂

[thorny siren]

I never knew about it. I made all the changes i mentioned earlier today and was good but then it happened while i was in the lobby so i had to dig deeper and so far no problems.

[thorny siren]

Wait, if the average player doesnt, then what kind does?

[azure tapir]

IT folks, mainly. Heck I use VMWare at work a lot, but at home, I don't use any virtualization at all. There's really no need for it, and I doubt people know what that even is.

[carmine heart]

Hey, I was just curious as to when the colors burst purchase rewards was gonna end, like how long is it gonna be available?

I'd just like to know because I planned on potentially getting the $60 version for me, and then another for my fiancee, but I'm not sure if I can afford 2 purchases of $60 right this moment

[minor nimbus]

Uh let me check one moment

[carmine heart]

okie doke

[minor nimbus]

That’s normally for the chapter duration

So when the battle pass ends I believe

[carmine heart]

Okay thanks

Much appreciated ❤️

[minor nimbus]

Also for future reference please don’t ping the entire mod, mods regularly check this chat

[fast blade]

Can someone tell me the codes?

[velvet belfry]

codes for what?

[minor nimbus]

Could you please elaborate

[minor nimbus]

If your referring to friend codes or code sharing then go to #code-sharing if not as far as I know there are no promo codes or anything similar

[carmine heart]

No prob! Sorry about that

[thick lotus]

They probably mean the redemption codes for special rewards

[candid cliff]

Has anyone not received their rewards from the premium battlepass last season?
I purchased the premium battlepass, the game recognises that when I look at past battlepasses, but I didn't get the Magical Glamour outfit for Nitro. Before I try to follow up officially I wanted to chuck a message in here and see if it's something already being looked at.

[velvet belfry]

did you finish the bp?

you get the skin once you finish the bp

if by chance you didnt finish it, you can always switch out the bp you working on to continue it and get the rewards you had left to get

[shadow jackal]

so many red text

what is Route flapping ?

[river viper]

First you should really check you're connection or server you play cause the ping is insanely wrong

At this point I don't even know how the game didn't kick you yet

[velvet belfry]

HOLY COW

974

[shadow jackal]

is low

[velvet belfry]

https://klipy.com/gifs/time-what-time-2

[river viper]

Above 1k they kick you

[shadow jackal]

high route flapping and ping 9800

[thick lotus]

anyone know how to change the Lancer role you have? I forget how, and have dex for some reason

[velvet belfry]

on your profile? go to yout profile where you can see the banner, and there should be an icon that shows changing lancer

[stoic cradle]

Have a scroll in #event-news to where the voting buttons for lancer event was and click off Dex - should remove it for you

[velvet belfry]

ooh that one

thank you slay

[thick lotus]

thank youuuu

[crystal schooner]

Does anyone know why I can no longer see dlss4 among the options with the new update?

[cosmic pond]

Is anyone experiencing an issue where mobs in toy front line get stuck inside walls and under the ground??

[azure tapir]

[feral moth]

Pls fix new perk for pandemic! Im baggin u. People are just immortal andt there is no counter

[azure tapir]

#game-suggestions

[lethal valve]

Is anyone playing on Xbox finding frag keeps lagging and kicking them off the app

[quaint frigate]

someone help me please
it wont let me claim and its not in my inbox
i pre registered as well

[stoic cradle]

please contact #game-support

[forest pollen]

I have Steams record in bg feature active. I recently clipped sth and realized that it for some reason didn't record sound. Anyb got the same issue?

[azure tapir]

For the video, did you record it through the Steam client or the game’s client?

[ocean patio]

codes?

[azure tapir]

#code-sharing

[rocky sluice]

Any update on the PC crashing part?

Still crashes for me, even if I'm idle in the menu

[azure tapir]

I haven’t heard anything yet.

[rocky sluice]

Dang

[calm wren]

how do the teams in the upcoming event how do i join my friends team ?

[azure tapir]

The team captain can register and provides the names of the participants in #registration .

[torpid prawn]

could you tell me where, i can only see the two buttons for register now and check my Registration.

[azure tapir]

Has your team already registered?

[torpid prawn]

yes

[azure tapir]

Then that’s it! Your team is already set to go. Just have your team ready for the tournament.

[torpid prawn]

Alrr thank you very much!

[forest pollen]

I don't understand what you mean... I guess through steam..? I used the steam overlay

[azure tapir]

There is a video capture built in to FragPunk, but if the issue is Steam’s video capturing, you might want to contact Valve about that.

[forest pollen]

I mean the good thing abt Steams rec feature is that it works the same in all steam games. Like I said, it works fine in every other game but yeah, ur right, I should probs contact Valve

thx tho

[azure tapir]

Anytime! 🙂

[forest pollen]

Also, with the built-in rec feature: Were u referring to the freecam recs in the History tab?

[azure tapir]

Yes, or the highlights feature as well.

[forest pollen]

oki, thx again

:)

[warped osprey]

Is there any info for how long this game will get supported by the devs?
I want to buy the S4 250% extra currency, but I am somewhat scared that the game will get dropped, considering the player numbers :c

[stoic cradle]

we don't know the full player numbers, just what's on steam and that is not an overall accurate number

so it's up to you

[warped osprey]

I'm not trying to argue about the actual number of players, but the fact that the amount of players is constantly dropping
And I am merely asking on whether there was a statement at some point (i.e. they will do a S5 100%) or not

[stoic cradle]

No - nothing.

[warped osprey]

Okay, thank you!

[stoic cradle]

And I wasn't arguing either, just giving you an accurate picture so you can make a more informed decision

Steam's not the entire playerbase

[green cloud]

Has the problem with the crashes already been solved?

[hardy cedar]

Mine just crashed after one game sadly :/ no issues prior to chapter update

[woeful jetty]

Sorry to hear about the crashes guys, unfortunately all we can do right now is report it to #game-support

[torpid dune]

Oh

So there is an issue with crashing?

More specifically, I've just had two BSOD's for ⁨⁨FPSNeacsafe.sys⁩⁩

Is this a known issue?

[stoic cradle]

yes

but please report to #game-support

[torpid dune]

How come I didnt have this issue on launch?

[stoic cradle]

all info is helpful

[stoic cradle]

because it's a new issue?

[torpid dune]

No I mean, since the update a day or two ago

[stoic cradle]

They did a further update, which might have had a knock on affect

[torpid dune]

I played all day on the day of update, no issue, just suddenly tonight

Ahhh okay

[ripe rain]

ayeeee ive had this several times today

[river heath]

is the purchase bundle giftable?

[frank dragon]

the crashes are killing pc's ffs, does anyone know a fix already or no? everything is up to date but it keeps crashing almost every game once
anyone knows if they r looking for fix?

[stoic cradle]

keep reporting #game-support

[cerulean spire]

does anyone know how to unlink xbox account? launched on xbox after playing on psn and now it won't let me link xbox

[hollow moss]

have they fixed frag punk xbox crash?

[wispy basin]

Since season 4 start . I got some issue, My PC is automatic restart by himselft and got bluescreen , I saw bluescreenviewer the problem from FPSNeacSafe.sys. pls help me #game-support

[wet onyx]

hello, please report the issue to game support by reading the information within the linked channel #game-support

[wispy basin]

i did

I snt them email

[random birch]

how do i fix my pc resetting after the new update T_T

i know a lot of people had issues with it on world chat

[wispy basin]

I amplay every 3 gmaes I am restart the game lol

[torpid dune]

Has there been any acknowledgement from the devs on the BSOD?

[winged cedar]

We've been told they are working on it

[torpid dune]

Great thanks

[timber moth]

Why can't I clear the 2nd mission?

[solemn parcel]

hey guys. my game has been crashing my pc since the update for the new season. i've seen people complain about it too on reddit. do you guys know of any solution or if the devs are working on it?

[karmic cave]

Hi ,try to switch your DirectX setting and see if that helps

[plain meadow]

Hey there, there are no Official fixes yet, and the Team is aware of it.

[solemn parcel]

i was already on dx11 when that happend

[solemn parcel]

ok ok, thanks

[timber moth]

it cann't solve this? I wish get a nightingale....

[solemn parcel]

btw another question @plain meadow or @karmic cave . i play on xbox pc because game pass gives me all the characters unlocked. i have it linked with steam now, just to try and see if it's more stable there. however, i don't have the characters unlocked like on the xbox version. is there a reason why? the account is the same just on different platforms

[fierce sequoia]

hi all just wonmdering why europe sever is no longer there and i only have eu 2 but the ping is so high

[sharp field]

Help

[stoic cradle]

turn on crossplay..

[sharp field]

How do I do that

[stoic cradle]

cancel queue

go to mode select and should be an option top left

[sharp field]

Ty

[stoic cradle]

[placid edge]

any update on the constant pc crash?

[plain meadow]

Not yet

[placid edge]

Its been happening to me everyday since the update

Its not game crash but pc crash

Hopefully the dev can fix it

[stoic cradle]

yes, hope soon

🤞

[next drift]

my game keeps crashing on xbox. i’ve crashed twice already in my first game. this game is becoming unplayable

[bright crag]

I keep getting honor deductions because of the crashes. ugh

[cloud steppe]

I understood that the anti-cheat driver is crashing the kernel which forces Windows to restart.
And that is the file that's causing it: FPSNacSafe.sys
it's very annoying and it happens every 3 games or so

[next drift]

i ended up crashing 4 times my first game and got off

[stoic cradle]

report to #game-support if you havent done already

[drifting vault]

when do i get invited to like match chats or whatever for the tournament

[flat field]

Is anyone else hitting for 149 or 148 a lot more this season?

Maybe im just washed

[dull slate]

they fixed FPSNeacsafe.sys bsod?

[frank dragon]

is it me or does wildstyle has no spots on the new map where it autofills doors with the wall, if that makes sense? like u could fill doorways and windows but i cant in the new map

apperantly pathojen neither

[hearty drift]

what the hell

been booted 4 times now mid ranked

[river heath]

ive had this issue even on xbox.. not that i can help you im sorry

[hearty drift]

then dont comment?

[stoic cradle]

#game-support

[hearty drift]

doesnt help

[river heath]

rude asf⁉️

[stoic cradle]

please contact game support for assistance

and refrain from being rude to other users

[hearty drift]

whats the point in saying "i dont know the answer" when you can literally dont say anything at all? not meant to be rude.

[hearty drift]

doesnt help

[stoic cradle]

okay

[hearty drift]

so no known fix?

[normal carbon]

Moderation team is unable to provide technical assistance, and if there is no other server member available to help, which seems to be the current situation, the best course of action is to contact #game-support

[hearty drift]

doesnt work

[normal carbon]

In what sense?

[hearty drift]

in a not working sense

[normal carbon]

I'm sorry, but I can't quite understand if the link isn't working, or the channel isn't visible, or customer support has a translation error, or any other possible problem if it's a generalization of said thing

[hearty drift]

i did what it said in #game-support , but that didnt fix the problem

[normal carbon]

Ahhh gotcha. Did the troubleshooting they gave you not work?

[hearty drift]

no, they didnt respond

in fact

they never responded

[normal carbon]

It's unfortunate to hear that. How long ago did you contact them? Sometimes it can take up to two weeks for a response

[hearty drift]

once because of the debugging tools bug over 8 months ago and once a couple of hours ago

so reffering to #game-support is not the best idea

[normal carbon]

Understandable, we'll keep that in mind, thanks for clarifying

[graceful jackal]

Does anybody know some kind of temporary fix for fragpunk crashing their pc? I really wanna grind wildstyle levels but I've already had 5 crashes and I'm worried of like really messing up my pc if I continue playing and it keeps crashing

[wet onyx]

nothing has been announced yet, we can only ask that you report the issues to #game-support

[graceful jackal]

So is the only solution right now to not play at all or just play and hope the game just doesn't cause a whole pc restart?

Theres no way to like lessen the odds of a crash?

[wet onyx]

There are no official solutions available at this time

[winged cedar]

Technically closing everything in the background and dx11 reduces crashes for most people

but doesnt completely solve the problem

[wet onyx]

thank you for the information, it is however not an official solution and members can use it at their own discretion/risk

[winged cedar]

I mean

Its an option

in the game

idk how it wouldnt be official technically

[wet onyx]

The user is concerned about permanent damage to their PC, I nor any staff here have an official response from developers that the BSOD effects from said error are not causing any permanent issues.

As official server staff we are unable to comment or offer solutions that are not official. While you are free to suggest any solution you like, none of my team should follow suit.

[storm warren]

Just close the game at the end of the match, them play another match and repeat the process

[fiery thunder]

any one dealing with crashes ? it keeps crashing my pc (like i dont know my pc restarts on its own) happening since the last update i.e new season

[storm warren]

Same for many here in this chat lol
We just need to wait for devs solution

[regal shoal]

yeah I crash mid match

BSOD

annoying

just makes it more tedious to grind BP levels

[wispy basin]

we have same problem , and thats killing me lol

[river viper]

Nothing wrong with you, we're just here waiting on the dev fixing it

[indigo kettle]

Any updates on the crashing? I want to play so badly.

[modern brook]

Hello, I applied to become a content creator but haven't heard back. Could you help me?

[indigo kettle]

Has this prevented your PC from crashing or restarting?

[wet onyx]

After you have applied, it is just a matter of waiting to see if you are successful. Nothing else can be done to expedite the application.

[hasty kite]

Will the memories store be a upcoming event?

[soft pumice]

every one game for me

[narrow river]

any upadtes on the crashing thing?

[ancient crest]

Is my game bugged I can’t find a ranked match on Australia server. Or is it the fact no one is playing on Australia server

[eternal elm]

no one is playing on australia, it’s like only 3 servers still alive

[ancient crest]

Ahh spewing which 3 servers

[eternal elm]

Na, eu and Japan

China aswell but we can’t play on china

[ancient crest]

Singapore?

[eternal elm]

idk some asian server I don’t really know which exactly

Singapore or Tokyo

[ancient crest]

Yea i was asking if you knew if Singapore was still active haha. It’s my next closest server ping wise

[cloud steppe]

It became every 2-3 games for me. So I decided to stop after 2 games. I'm just playing less. But if this continues, I won't be spending anymore. In 2026? A bluescreen is unacceptable

Its like shooting an update without tests

[solemn parcel]

can someone explain this to me? i want to play with a couple of characters that have unlocked on the xbox pc version but not on steam, even tho i have the accounts linked...

[fallow lake]

Thats what i get its a known issue everyone is having i hope it gets sorted coz ive got back into this game and ive lost at lot of rp bc of it #

nah its something to do with a fault in the coding but don't quote me. Devs have to fix it but i have no idea when that will be

[cosmic sedge]

Could be an issue on you Fedora install, mines works well with the game

[winged cedar]

You have to use the Xbox app version to get em

Linking accounts doesnt matter it doesnt do it unless you are on the Xbox app version

[solemn parcel]

i think that, that's kinda dumb (in my opinion). if i have the accounts are linked and for some reason (like, the new update crashing out pc's) the steam version of it is more stable than the xbox app one, i would rather play on steam for a while until the problem is fixed. Even if the app is working fine and i started playing on the console and decided to switch to the pc (using steam) it should be able to understand that [user has xbox game pass] therefore, all characters must be unlocked...

that's again, just an opinion, as a player and as a programmer...

[winged cedar]

I have already told them that

[solemn parcel]

glad i'm not the only one having that same though 🙏🏼

[torpid dune]

Has bluescreen been fixed?

[regal cosmos]

Still no ETA of a patch regarding it sadly

[hushed sphinx]

How to get the inspection rewards mele

[regal cosmos]

You'll have to automatically get accepted to the inspection program ingame to review people's matches etc. The requirements used to be diamond and above, knowledge about the ranked gamemode and have a fair share of hours. No application needed etc, the game notifies you via ingame mail (Won't work on console from what I know). That's how it used to be, uncertain if the program is still active when it comes to accepting new players

[hushed sphinx]

Ok thanks

[river heath]

I no longer get the “kill/sabotage/assist +__ ” popups¿ ive checked settings, and i didnt change anything in the new season before it happened..kill effects is on and working fine. is this just a visual bug to be patched out soon?

[thick lotus]

Actually I think I've had this too, but I think it's just a visual bug. Sometimes when using wildstyle's wall, or just being around a corner, it has happened to me

[river heath]

i dont see any, no matter what lancer or gamemode. ive heard someone else say it was exclusive to wildstyle for them aswell :/ thank you!

[thick lotus]

That's very odd, Is there a setting you had turned off on accident?

[river heath]

i reset settings to defaults multiple times it does nothing unfortunately

[cosmic tundra]

hey there guys my game forces my pc to contiously reset after a mathc or mid match following a certain line of code

neacefps or something or other

[wet onyx]

hello, please report the issue to #game-support

we have no official fix at this time

[cosmic tundra]

[woeful bison]

Has anyone solved this problem?

[stoic cradle]

No

We're awaiting dev update

[woeful bison]

ok

approximately when will it be?

[thorny siren]

TBD

[stoic cradle]

There is no time frame

Hopefully as soon as possible

[pseudo crow]

Hi i played in the beta and dont remember what way i used to login. is there any way to check so i can play with the beta account / rewards?

[stoic cradle]

the email account you signed up with possibly

or you can check your launcher libraries

[pseudo crow]

i did i started it with epic and steam to see but i possibly logged in with net gear. however if i try to log in with my usual emails it tells me that the account doesnt exist

nevermind

they were in my inbox im so sorry

[vast marlin]

Has anybody else been getting frame drops on console by chance?

[naive flame]

Does anyone know a good sens im new here

[primal swallow]

any advice how to get better ?

[velvet belfry]

just keep playing and look at videos that talk about characters u like, sometimes with nitro they get really cheesy spots

[velvet belfry]

Not really, but if u can pleasre report it to #game-support with as much eviodence as possible

[primal swallow]

cheesy spots?

[velvet belfry]

really hard to see spots

mostly getting there using their walls

[primal swallow]

ok ty i will watch videos

[vast marlin]

Okay bro thanks alot

[thorny siren]

I got this response at 3:06 AM about the BSOD issue:

Dear Player, Regarding the issue you reported, we have already made the necessary fixes. Please update the game again and try it out.
If you're satisfied with our service, please give us a 5-star rating or full score. If you have any suggestions for our service, you are welcome to contact us again at any time, and we will handle your issues as soon as possible.

Best regards
Game support team

[azure tapir]

Oh, well, that’s good. Thanks for the update!

[idle shore]

Are there heat maps?

[idle shore]

also does controller have aim assist?

[abstract gull]

Yes it does if you play on pc not so much

[idle shore]

I wondered... playing on pc, but someone snapped in the death replay a little to fast and solid on target

[abstract gull]

There is a very good chance that was not a real player but a bot they do that

If they got bad movement/game sense but snaps on people that's a bot not a real player

[idle shore]

That would make sense as well. either way the recognition and headshot was above average. I'm not whining, just gotta git gud

[abstract gull]

(game sense as in a 2 year old would play)

[abstract gull]

I mean....you can #game-support report people but....if you played standard or low rank on ranked it's a possibility that's a bot

(gold under)

[idle shore]

Yea it's low rnak, I won't report until I git gud and am able to differentiate.

[abstract gull]

Fair

[fallow lake]

holy peak hope it worked

[solemn parcel]

hello everyone. is the BSOD/Pc Crashing issue solved? i've seen this message from AtlasOnus and I want to make sure for Xbox PC version

[azure tapir]

I’m not sure. You can check and see if the issue has resolved.

[fallow lake]

should be be for all pc platforms

[solemn parcel]

i've opened the game and i have a "ranked suspention". my pc crashed mid game last night. it's not fair that i'm receiving a suspension because of that.

[plain meadow]

That’s weird, there are no penalties for crashes like that. I’ve crashed multiple times myself and was able to rejoin without any penalty. It sounds like you didn’t reconnect to the match..

[solemn parcel]

that's the first time that ever happened to me. the other times nothing happens. is there any way to report that issue? is it because i took too much to restart the game?

[woeful jetty]

When my game would crash on xbox, during a ranked game... It would kick me out, I'd immediately get back on and be able to resume the game. No penalty. If you don't return to the game right away after a crash (say you got upset and just left the game without getting back on), it will penalize you when you log back into FragPunk because you didn't return to finish the match. It gives you a short grace period so you won't get penalized after a crash. PC I know isn't as easy to get back on after a crash, so I would just report it to #game-support and see what they can do to help you

[meager ravine]

Hey.. had a little annoying problem today. I was playing Standard & Arcade Modes today for pretty long time.. as soon as I started one ranked game the whole game was stuttering pretty harshly, even tho I had none of these problems in my normal games before & after that one ranked game.
I don't care to much about ranked but it do be sad that I cant play it smoothly like the other gamemodes.
Does anyone might know a fix for it or what the issue could be?

[solemn parcel]

i've open a report ticket. my pc took a little more than usual to get back to the game. i was on the second last round when it crashed and i couldn't rejoin in time

[coarse lark]

Is there not a lfg channel for the server anymore?

[woeful jetty]

#lfg-requests #find-teammates

[coarse lark]

Ah ty ty !

[graceful jackal]

anybody have some good strategies for getting on the lancer leaderboards?

I wanna get to at least top 100 wildstyles

[velvet belfry]

#1348894286149849108 u can check some here, i will also recommend watching some videos from profesionals to know some tips us normals dont know

[placid edge]

please save me bruh this problem has been bugging me since the new update

[ruby reef]

Am I the only one playing only against bots with aimbot?

[velvet belfry]

no, when they have snipers i never win

[woeful bison]

I fixed it yesterday, I need to disable the vbs bios.

on the Internet, look at how to disable vbs on your motherboard

TLDR; Disable VBS in Bios.

• Intel VT‑x (Intel CPUs)
• AMD SVM Mode (AMD CPUs)

Vbs Bios

[tall cove]

so the witch moon purchase rewards ends in a day, but if i buy one of the reward tracks will i still get all the rewards over 7 days or will it just end and i dont get it all?

[regal cosmos]

I believe it starts tracking when you’ve done the purchase meaning that you’ll probably just get coins until the event itself disappears in a day or two

[tall cove]

darn

[thick lotus]

I'm getting 12-17 fps ingame right after rendering in the map, and also right after choosing shard cards, also when any lancer appears on the screen and begins to use any sort of ability, including the utility guns. Do any of you know how to fix that?

[graceful jackal]

Are you on pc?

[thick lotus]

Yes

[graceful jackal]

Do you have the game on c drive or d drive?

[thick lotus]

Changing graphical settings did not help, messed around with every setting I could

[thick lotus]

C

[graceful jackal]

Ooh

I was gonna suggest it was a d drive issue because that sounded similar to when I had the game on d drive

I'm not sure what it could be then sorry

[thick lotus]

ty anyway

[velvet belfry]

I dont know for an official fix, but please make the report in #game-support ❤️

If you can, include as much evidence as possible so its easier for the dev team to see whats hjappening

[winged cedar]

Would you like me to take a look

I'm pretty good at these kinds of things

[azure tapir]

Please note that disabling VBS may cause instability issues with your system. It’s best to RTM and make sure your system won’t be unstable if VBS is disabled.

Also, double check to make sure you have nothing in your download queue. There should be a fix for the BSOD issue there.

[winged cedar]

With 2 people reinstalling the game after the update worked

The new update fixes it just steam doesnt always update it correctly

[azure tapir]

Yeah, and I would rather wait for an update from the developers than have a fix that potentially bricks a system. The “fix” basically removes security from the system that’s designed for hardware manipulation remediation and causes RAM instability. Unless you have a VM installed on your machine (most people don’t), this “fix” may harm your computer, so please be careful when messing with those settings.

[winged cedar]

Nonono they updated the game in general

The vbs thing is lowkey unnecessary just the new update doesnt always work so you gotta install game again.

They fully did a hotfix no?

[azure tapir]

Yes. It should be in the download queue.

[winged cedar]

Im just saying that update doesnt always directly work. I've seen 2 people reinstall the game after it then it works

[azure tapir]

That, too. Sometime, the download doesn’t take until a restart of the game.

[winged cedar]

That vbs stuff is risky af tho

I wouldn't touch that with a 10 foot pole

[azure tapir]

Yeah, don’t do that. Even if you don’t use virtualization, those settings should never be turned off.

[winged cedar]

It warns you im pretty sure.

[azure tapir]

It does, yes.

[winged cedar]

Brazy some people did it

[azure tapir]

Well, if their system becomes unstable, we know what the cause of it is, then. 😅

[steep trench]

Hi. How can I import a crosshair into the game? Because when I simply click on import, it says “invalid input.”

[rocky sluice]

So the game is finally playable again?

No crashes and such?

[azure tapir]

If you’re on PC, yes!

[rocky sluice]

Good

[indigo kettle]

HOORAY! Thank the Devs for us, please!

[flat field]

For the returning lancers get 2 lancer statues will that only be if you've not played

So if someone has played frequently they wont get that?

[velvet belfry]

If you are a regular player, you don't get those unless there is an event. For lost lancers or retuning lancers it's a way to help them come back to the game and keep up with the new lancers that were added and they kinda missed

[ebon bronze]

i have a question i've been buying the membership for two months now and havent recieve ay of those membership coin token things that are redeemable in store for the bubble skin atm??

[woeful jetty]

Membership is annual, not monthly. Are you talking about the battlepass? Bubble skin?

[thick lotus]

No there is a monthly option
"Every 30 days after subscribing to a membership, you'll receive 10 membership picks." so it says. The annual gives "an additional 50 membership picks."

[woeful jetty]

I just saw the monthly part

Thanks for letting me know

[thick lotus]

Np! The issue sounds like a bug to me honestly

Unless they have all of the skins already

[mint berry]

man i cant this is unfun i want humans in my team too

[thick lotus]

If you surrender once you're sure they're bots, the bots automatically accept it. You'll be waiting in queue again, but you have a chance for players again too.

[river viper]

Also playing arcade isn't really popular so you will most likely meet bot

[mint berry]

might try it bcs 3 games in a row with unballanced unfait bot distribution is getting on my nerves

[proud nymph]

They still haven't fixed the problem of PC restarts due to RAM issues.

I think I'm going to have to choose between continuing to play Frag Punk or taking care of my PC.😭

[thick lotus]

I actually reinstalled to see if it would help, and it decreased the loading issue by 3 seconds, it's playable now though, so thanks!

[north cave]

Do you guys think it would be cool if the developers would allow people to continue their bought past battle passes for continuation of earning rewards? Since people aren’t able to finish it sometimes

[stoic cradle]

you can

its been a feature since launch

[north cave]

How do you do it?

[stoic cradle]

click on the pass, and you can cycle through top left

[north cave]

It says it’s locked

[stoic cradle]

then you didnt purchase it

[north cave]

Oh I see now lol my bad

Ty for showing me how to do it

[stoic cradle]

for anyone else interested

[stoic cradle]

no probs

[hollow garnet]

what the hell these devs doin

[wooden wasp]

why do i have to compile and warm up shaders everytime i start the game

[graceful jackal]

I wish I knew about this and knew about that nitro skin befote the pass left 😭

[bronze knoll]

60 minets

[river heath]

refresh every 10 next time! and make sure crossplay is on

[lyric frigate]

Any tips for aura?

[velvet belfry]

you can go to #1348894286149849108 to see any tips on characters or at #1291938026074935378 ❤️ I also reocmmend looking at videos from pro players

[fast mulch]

anyone know how to swap the hero abilities on toy front line? ixchel has things with the arena but i can’t seem to use the arena

[ebon bronze]

Yeh I have never received any membership picks for some reason?

[odd cargo]

i am still having major issues since the update, i cant even stay on the lobby screen for more than 2mins before it crashes my whole pc. customer service aint helping nor have they responded to the email they told me to send. so im a bit stuck. like they took my years membership and said f u! any ideas on how i can contact them directly

[stoic cradle]

email is the only way

#game-support

you might want to also try completely uninstalling and then reinstalling - apparently that has helped people after the fix update who still had issues but YMMV

[odd cargo]

thanks slay, done this multiple times and still not working 🙁

[stoic cradle]

sorry to hear that

[rocky sluice]

For us who can't play the game because of the update is really unfortunate

I tried many things and many suggestions but it just doesn't work

[rotund oasis]

This happened to me last match, I couldn't move. Why? what happened?

[rotund oasis]

it keeps happening, help??

[vocal pawn]

I could be wrong but I believe packet loss is from a few things : There are many potential causes of packet loss:

A faulty ethernet port or cable.
Issues with the network interface controller (NIC) in your PC.
Outdated router firmware.
Network congestion.
Issues with the game’s servers.

If it’s the games server you may try to close down the game and reopen it like a refresher maybe

And if you have a lot of background things running you can try closing those too

There is something that isn’t connecting the data back and forth between your computer and the game servers

[blazing talon]

I've just played 3 matches for the first time since I last played months ago and didn't get any lancer statues. Do they have to be 3 matches in a row or can they be on different days?

[warm jackal]

Having shuddering issues in game. Never used to happen started after the update and keeps getting worse. Today can't even play a game without it freezing on me. 🙁

[minor nimbus]

Hello there, if you head over to #game-support you can forward a response so the devs can see it and look into it

[minor nimbus]

Hey can be on different days

They*

[unique pagoda]

How do you get the 2500 fp coins in the event ?

[flat field]

They come out the 19th

[unique pagoda]

Ahh ok thank you

[buoyant kite]

my friends game keeps crashing after he starts it and tries to input a username, is there a possible solution to this

[shadow talon]

People on tiktok said that players can get free 2500 fragpunk coins. Is it real?

[deep musk]

Anyone found the Starship Mircle gun skin?

i cant find it anywhere

[shadow talon]

Its in sth that has the word memory in it

You need fp coins to roll the roulette tho

[deep musk]

also Pinecone answered this above

[shadow talon]

I see , thank you

[deep musk]

i need to buy skins for a chance to claim the free extreme skin?

[shadow talon]

Im sorry , I was wrong

The skinline isnt released yet maybe

I think itll release wwith the 2500 fp coin event

[coral aurora]

So got some plasma weapons and the flashy cool dragon red one there's supposed to be a kill effect im on ps5 and have still not seen a single effect yet anyone mind helping me out thank you

[graceful jackal]

by kill effect do you mean like something that happens to the character that you killed?

[blazing talon]

Then I should’ve got them already. I don’t know why they haven’t triggered for me

[minor nimbus]

Hm I’m not too sure there will be a returning lancers even next month I believe

[blazing talon]

Maybe but I’d have to be inactive for 14 days or more again to even be eligible

[coral aurora]

Yeah I was testing em out and they wouldn't work in random TDM and then I switched to shard clash and on 5th kill it worked is it mode locked for the kill effects to kick in or? Im very new to the whole skin stuff loving the game other than the confusion with KFX

[graceful jackal]

the kill effects only happen on the very last kill of the round

[coral aurora]

Ahhh okay so any mode just last kill and in round game modes last kill each round? If I understood that correctly

[graceful jackal]

yeah

the kill effects are just mainly for shard clash

[shadow talon]

You got the fragpunk coin by doing events or you paid for it

[graceful jackal]

killing the last member of a team will trigger the kill effect on the gun

[coral aurora]

Gotcha thank you so much for the info been looking on Google for like 3 or 4 hours now lmmfao

[graceful jackal]

its like valorant kill effects with their guns

[shadow talon]

How did people get so many fragpunk coins for free

[river viper]

Most people paid the 60$ pack for 12k coins

[shadow talon]

Ok , Ill get a job

[proven anvil]

Hey, I wanted to give my friend the new skin pack as a gift, but I'm getting this message even though I have enough money (I've already sent the pack to another friend, but I also want to give another one).

Could someone please provide me with a solution to this problem?

[shadow talon]

Gimme

[river viper]

It not about the money, it about the number of fp coins you bought in the lifetime of fp. So at it say rn for you, you can only gift for 2 301 fp coins total.

If you want to gift another one you will need to buy more, example if you buy a pack of 6 400 fp coins. You will get 3 200 fp coins more on you're gift limit.

[proven anvil]

thanks but why do this?

[river viper]

I'm not the dev ask them

I have no clue why they put the system like this but it is what it is

[proven anvil]

bruh

[river viper]

Did he tried to email the dev in #game-support

[buoyant kite]

not yet, he just started and i just wanted to know if there was a quick fix for it, but i can get him to email

[river viper]

Well there's was a crash issue on pc but it should be fixed rn, some people got it fixed by uninstall and install back the game. But if he still encounter problem it better to contact them

[buoyant kite]

understood, thank you for the help

[river viper]

I wish I could help more but I'm playing console

[buoyant kite]

all good! have a great day

[vast oracle]

Anyone else having the issue of not being able to activate or hold any cards in the endless toy front? I can only ever use towers or summons but nothing else. Do they just passively activate or?

[abstract gull]

I believe they passively active

[faint dragon]

again new update new problems in game %40-50 loss fix it

[stoic cradle]

#game-support

[vast oracle]

Thank you

[wanton blaze]

hey i got a code from fragpunk in discord and dont know what it gave me does anyone know what the code is for?

[azure tapir]

Depends on where you got the code from, it could be either #code-sharing or #in-game-binding .

[wanton blaze]

i got a dm from the fragpunk bot?

[azure tapir]

Oh, that code is…something? I’m not entirely sure what it is, but you can redeem that in game.

[wanton blaze]

yeah idk wat it gave me lol i also played the 3 games but i dont have the 2 lancer statues also how do i get the free extreme skin and 2500fp

[river viper]

It start the 19 February

[wanton blaze]

Oh okie

[lyric frigate]

Does the free extreme weapon and free 2.5 fragpunk coins start on February 19th?

[azure tapir]

As far as I know of, yes.

[lyric frigate]

Because the pop ups in game make it seem like it's happening today

[tall cove]

it is the 19th

the chum skin is the only thing that is today

[thorny dew]

Trying to figure out how to join a faction can anyone help?

[frank dragon]

am i dumb or am not seein the challanges for the free 2500 coins?

[thorny dew]

It’s not til the 19th

[frank dragon]

oh bruh thats sad

and the new butterfly skins too or no?

[vocal pawn]

Like the clubs? There’s a little icon somewhere at the top by the friends list I believe that will show you different clubs you can request to join or make your own

[potent jolt]

Since the last update my FPS has dropped to 80-60, and before the update I was getting 165 FPS

Xbox series s btw

[left bison]

im not too sure if it'll help in this case but i know it does with other games. but you could always try clearing the cache, sometimes that slows consoles down

[delicate harness]

where do you get the 2500 limited coins?

[flat field]

On the 19th of Feb

I thought you said when

Uh they will be challenges

[delicate harness]

oh okay ty

[flat field]

:3

[main edge]

In the new event it says there's fragpunk coins upto 2500 and I was just wondering how we get them

[flat field]

Read like three messages above

[dense wharf]

hello

i got this message as a returning player
🎊 FragPunk is going to turn ONE! 🎊
Anniversary update is live with a new lancer Wildstyle, new PvE content, and tons of free stuff 🎁:
✨ Extreme Weapon Skin
✨ 2500 Frag Coins

I cannot find anything about the 2500 frag coins or weapon skin, unless they meant bought?

[sweet lark]

Hi, does anyone know when we can claim the 2500 frag coins?

[stoic cradle]

19th feb

[sweet lark]

Alr, thank you very much

[left umbra]

am I the only one with the game closing when it loads? it's not my PC

[plain meadow]

Try to verify your game files via steam or epic.

[graceful jackal]

are secondary weapons really that good to use? like the blaster and the smoker and stuff

and if so does anybody have a good strategy to get in the habit of using them?

I like never use them but I think I need to

[stoic cradle]

Yes so much that people do tricks to get multiple uses in a round

Burner for example is good for area denial

Or info

[graceful jackal]

do you have any ideas of how to get into the habit of using them?

[vestal widget]

so if you get in a risky situation use the smoker
if you have a team that rushes the same site every round try burner or blaster
and if you wanna snipe or catch them off guard use the blinder

the smoker is also always good for covering plant or def

it just really depends on the team you’re playing against and map

as for habit i’d suggest try using it at the beginning of each round, like if you hear them and you can react quick enough blaster the entrance they’re coming in

[graceful jackal]

wait how would I hear them before the round starts

wait

hello

[vestal widget]

no i meant like when the round starts

[graceful jackal]

when was

yeah I realised

[vestal widget]

sorry i suck at explaining

[graceful jackal]

no its okay I just read it wrong

[vestal widget]

i know cold shoulder is a good secondary to a sniper or marksman when you gotta quick shoot

[gentle basin]

can I disable the screen shake when I hold M2 with new plasma axe ?

[minor nimbus]

Uh I’d check setting to see if there’s a motion blur setting as those can typically disable those I can check for you shortly

[left umbra]

Xbox app. Didn't work, still just crashes. thanks for the suggestion though

[restive osprey]

How do we pull that code back up

The cd one

[earnest mason]

Game crashes on PC uninstalled and reinstalled Windows and frag punk verified files nothing works

[wet onyx]

please contact #game-support

[left umbra]

glad I'm not the only one, nothing worked for me

[earnest mason]

its stupid they havent dropped one update without having issues

xbox still crashing after 4 months

now pc

billon dollar company btw

[gentle basin]

ty bro

[minor nimbus]

Actually bad guitar isn’t worth billions your thinking of netease the producers bad guitar are the developers

[velvet belfry]

I think people confuse developers with producers a lot

[minor nimbus]

Yeah netease just supported the game and does marketing for them

[velvet belfry]

Developers: made the game

Producers: helps basically as a manager

[minor nimbus]

Yup

[velvet belfry]

What I would say is just get as much evidence as you can and make your report in #game-support.

[minor nimbus]

Yeah that’s prob the best way to since developers don’t have much involvement within the discord server

[idle shore]

Is anyone else getting matchmake queue busy error? I get one game in then it like times out and won't do any more matches

[minor nimbus]

Refresh your game

It’s normally when a network error occurred

[idle shore]

yea... it's weird my chat also doesn't appear in game...

except in lobby

[gusty mesa]

how do I redeem my CDkey code?

[plain meadow]

Click ESC, Redemption code, and paste your code in there. Check your inbox for your rewards.

[thin radish]

I read on the frag punk twitter that there was gonna be a new axon skin the uhm smiling one but I can’t find anything bout it in game, am I insane or is there something I’m missing does this thing exist or not 😭

[nova wave]

FragPunk X Link

[minor nimbus]

One moment let me check the posts

[thin radish]

Thank you 🙏🙏🫡

[minor nimbus]

I’m not seeing a axon skin in these posts are you sure it was labelled new skin also the only new skin I’m aware of that’s been released has been the one in toy frontline playtime

[thin radish]

Ohh it could be in toy frontline stuff I barely look at that okay thank you you’re the best :)))

[bright topaz]

My friend wants this sticker but i cant find the set i got it from does anyone have any ideas?

[minor nimbus]

It’s very likely a limited time sticker for that time period like a autumn event and only available during then

[tawny cape]

Maybe it resets??

I don’t know

[regal cosmos]

I’ll take a look and see if it says anything regarding it, odd that there’s no info icon for it

[tawny cape]

Yeah, I’ll search it up, I just thought I could use some help from yall, thank you!

[stoic cradle]

You can only buy the bundle once

[regal cosmos]

** Bundles Return Shop will be available on February 5. Season 1 and Season 2 direct sale skins are making a big comeback—don't miss out this time! The more you buy, the more you save, with discounts up to 30% off!** is the only thing the patch notes themselves say, but it either resets or it’s a one time pay

[regal cosmos]

[tawny cape]

Oh🥹

[stoic cradle]

If you want multiple items you have to buy it all at the same time

As it gives you the most discount

[tawny cape]

Darn

I feel like they would make WAY more money if they made it a multiple time thing🥹

I didn’t know that😭

I was planning on buying more later this weekend, but ig not😭😭

[stoic cradle]

[tawny cape]

[humble marsh]

They'd make it easier to get to the 10k for coins needed for the other ticket if they let us do it at least twice ):

[tawny cape]

YES

[tawny cape]

I feel like the newer players and other people would give them EXTRA money if they made it a multiple time thing, me personally I was going to buy multiple bundles , because I started around November. I just think it would make more sense.

[humble marsh]

I started a bit earlier to the console release but still missed some stuff here and then so I feel you

Especially cause it feels like we get 1 new lancer skin bundle per season at times

Hopefully they end up changing their minds

[distant jasper]

yo

so like

i had melle skins

and stuff

on one account, and i uninstalled the game, then installed the game and now i have a brand new account, how do i restore the old account

[wet onyx]

please contact #game-support

they should be able to assist you

[distant jasper]

fixed

forget abt it

[odd cargo]

hi Neponyeti Ive emailed them twice and been ignored, they even told me to email them and still no response

[stoic cradle]

Please be patient and await a response.

Depending on the amount of queries they have, it can take awhile for a response to arrive.

[odd cargo]

i am, i just think 7 days is a long time to wait for any type response. Even if it was just a acknowledgement of receiving the email id be happy to know they are aware

[stoic cradle]

Can also try the in-game support.

[odd cargo]

Done this too 😭 thats where they told me to email

[left umbra]

should I get the game on PlayStation or something? still crashes when I log in on PC Xbox app

[velvet belfry]

I just play on steam usually it had less crashes. Still tho, try to gather as much evidence from the crashes and make your report in #game-support.

[left umbra]

maybe I'll try downloading through steam again. the only evidence I could get is a recording because it just closes every time it boots up

[left umbra]

[velvet belfry]

As much as u have

If it's only a 1.0 footage is better than 0.9 you

Know

[golden ledge]

Does someone know when PlayStation is getting mouse and keyboard support…?

[crystal wraith]

hellloo so i've just installed the game on steam and was unable to launch it soo i installed new drivers, restarted my pc and also verified the files in steam
Are there any helpful peeps that could help me?

[azure tapir]

Whenever Sony decides to support full mouse and keyboard controls for their consoles.

[azure tapir]

What’s your CPU?

[golden ledge]

That means it will take a while…

Ugh thanks tho

[crystal wraith]

i have an intel i5-11400F

i thinks thats the whole name ...

[azure tapir]

Okay. Is the anticheat loading when you try to launch the game?

[crystal wraith]

yess in the bottom right corner it says its loading

and it lets me in, shows me a black screen and then closes

[azure tapir]

Okay. In your BIOS, do you have the AVX2 instruction set enabled?

[crystal wraith]

uh

In my boot window I could only find AVX and it was set to auto

[stoic cradle]

The game requires AVX2 to run

[crystal wraith]

gawd dammit

[stoic cradle]

However

[azure tapir]

Hmm…it should have booted then. Do you have anything that is blocked by a third party firewall or do you see a prompt to let the program look at the system?

[crystal wraith]

MHHHH but it supports it

[stoic cradle]

Google says you should be supported

[stoic cradle]

Yeah

[crystal wraith]

i do get the promt to give the game admin rights which i do

[azure tapir]

It’s supported. When it’s set to auto, the firmware auto sets to the instruction set made by the programmers.

[azure tapir]

And you do press yes, correct?

[crystal wraith]

yes

[azure tapir]

Hmm…does the program freeze or stop responding when the game opens?

[crystal wraith]

well i sort of do not know
If i start the game it goes into a black screen which after a few seconds goes away and exits the game

soooo maybee

[azure tapir]

And I’m guessing you have the latest version of Windows installed, correct?

[crystal wraith]

yees

[azure tapir]

Okay. Try to uninstall the program, then reinstall it and see if that helps.

[crystal wraith]

well

alriiigght

i will see you in like either an hour orrr tommrow

it'll take around 1 hour 40 to install

[azure tapir]

Okay. Check back here once you do.

[crystal wraith]

thank you for the support!

[azure tapir]

Anytime! 🙂

[modern brook]

what is this

[azure tapir]

You can try #game-support.

[stoic cradle]

Account sharing is against terms of service, but as Brandon said you can try with game support.

I will also need to ask you to change your pfp @remote stag

Is that a refusal?

[rapid marten]

how do we get the free skin? for the anniversary? is it out yet?

[river viper]

19 February

[haughty delta]

anyone know why my game is going to 100% Ram and SSD use when logging in? freezes up my whole pc even tho i got 32gb 1gb ssd

[broken sphinx]

Excuse me guys, how do I get to the Red VS Blue event ?
Where do we choose our team please ?

[stoic cradle]

#event-news message

[broken sphinx]

Thanks but there's only the toys frontline event, I don't see the Red VS Blue event...

[stoic cradle]

that is over

[broken sphinx]

Really ? But my game just shown me it since yesterday in the events section on my game

[stoic cradle]

if youre not referring to the MVP event, unsure of what this is. doesn't ring a bell - maybe someone else knows. but check #event-news #media-post as well

[summer quest]

someone tell me how to deal with this bug... :C the enemy is stuck still in the spawn

[broken sphinx]

I'm asking about that one (sorry my game is in french)

[stoic cradle]

im going to log on one moment

[broken sphinx]

Okay thanks

[stoic cradle]

ok it is the event i linked you to

[ebon flame]

i wont lie, with the colours and lancers and everything it looks a lot like the one that took place in december. very misleading dare i say

[stoic cradle]

#event-news message - it is this one

[broken sphinx]

Really ? Okay thanks

But nothing is talking about any red or blue teams/sides so idk why

[broken sphinx]

My game shows me this event since yesterday so idk why it would be a past thing 🤷🏻‍♂️

[stoic cradle]

its just a style choice

[broken sphinx]

Okay

[stoic cradle]

there was another event that had blue and red roles - the MVP event during december

[ebon flame]

same here, it's literally a picture they used for a previous showdown event

and given that there are different lancers and three teams instead of two for the new one, it's a lazy choice reusing that picture

[stoic cradle]

[broken sphinx]

Okay thanks for that help guys 💪🏻

[azure tapir]

#bug-feedback

[summer quest]

server?

[azure tapir]

What server you played on that caused the bug to appear.

[polar garnet]

When are we getting the 2500 limited time coins cause I remember before a whole section of the winter event never released even though I saw the tab and I'm wondering if this is the same thing cause I've seen no where to claim or earn it

[stoic cradle]

the event for 2k coins is 19th feb

and the 500 coins a few weeks later

[polar garnet]

Thank you

[stoic cradle]

yw

[warped osprey]

You have to do basically 18 pigment runs to wave 6 daily in order to get all the chests?
That seems hella grindy

[whole current]

so friend was just banned for cheating even tho they werent???? how do we appeal that

[stoic cradle]

hello

you can send an email #game-support

[whole current]

ok thank you

[delicate harness]

guys, when are we getting the 2500 limited fragpunk coind? i thought it was coming on the 5th

[velvet belfry]

The event for 2k coins is 19th feb

[delicate harness]

thanks!

[subtle granite]

Hello?

I need help on sm

It’s been like this for days, and Ntn is fixing it.

Why is my game skipping the mvp preview and not showing the custom banners when I spectate.

Please, someone help.

[graceful jackal]

how does the fragpunk skin sharing thing work?

[velvet belfry]

for this i have no clue, but please make the report in #game-support with as much evidence as you can to see if maybe they know something

[velvet belfry]

At the start of the game you can see your friends weapons and skins, if u on pc u do this with h. Once there, u can change the skin of ur gun and use your friends skins if they have some, as well as anyone that is in your party

[graceful jackal]

so is it just automatically turned on for that?

[velvet belfry]

as long as you guys in a party, it should be automatic as far i know

i havent seen anyone mention that someone has to activate it

but also i dont have friends to play with

[ebon flame]

yup, when u select ur lancer and weapon u can click the key that leads u to the skins, and it'll automatically be there.
ofc it'll only activate once u pick a friend's skin, and i think u can share 10 skins per day

[crystal wraith]

after having reinstalled it, it still does the exact same thing

:(

[graceful jackal]

Oooh okay thanks dino

And thank you not fer I forgot to say thank you

[ebon flame]

no prob

[crystal wraith]

can anyone here help me once more??

[balmy briar]

any fix ?

@wet onyx any idea ?

[wet onyx]

please contact #game-support

[crystal wraith]

i still cant launch the game :(

[wet onyx]

please contact game support for assistance, there is an email located here: #game-support

[young oasis]

How can I look for game? I don't have permission to type in lfg?

[stoic cradle]

#find-teammates

#lfg-requests - click contact

[unique storm]

is it only me or the bug throwing the pathojen healing ability into the walls is still there? for some reason sometimes the healing field doesn't appear. This never happens when throwing it in the floor

[river viper]

I never encountered it but you can put it in #bug-feedback or #game-support

[unique storm]

I'll record a video next time and report it. It happened to me like 4-5 times

[river viper]

Damn i do play her a lot but actually only saw it one time with the poison on the new map. He was just there sticking to the wall

[halcyon hare]

anyone knows how can i sigh in the tourny ?

[haughty delta]

Anyones Memory and SSD jumping to 100% when launching the game? Makes my whole PC freeze up, i reinstalled and everything

[languid crest]

Anyones Memory and SSD jumping to 100% when launching the game? Makes my whole PC freeze up, i reinstalled and everything

[deft rune]

^^

Who is Brandon? I have been sent here.

[river viper]

@azure tapir

[azure tapir]

Hmm?

[grand crown]

@azure tapir sorry for the ping but I thought maybe I thought you knew more about this? I have 0 clue on when it comes to PC

[azure tapir]

Okay, I had to look that up. If you have any programs running alongside the game, close them and if the problem persists, do a clean reboot of the system. Something is getting hanged within your system RAM and it either doesn't have enough capacity to handle it or the hard drive is not fast enough to handle multiple read/write.

[livid chasm]

how do i fix my mvp screen not showing up at ALL ive already reset all my settings

[deft rune]

Thanks for this lol

[deft rune]

this man pings him anyways...lmao

[grand crown]

Well I saw daily ping him a couple minutes before me

[stoic cradle]

#game-support

[livid chasm]

bruu why do i have to email them i hate mylife

[deft rune]

lmao bot deleted my reply 🤖

[haughty delta]

bro i got 32gb ram and 1tb nvme i was fine, 2h later i try playing again and it happend.

[deft rune]

Pleasure to finally meet you. Thank you for taking the time to get back to us most appreciated. A clean reboot of the system if it persists? Ohhh mannn. There has got to be another way ! PAUSE, you had to look it up? lmaooo

[stoic cradle]

What’s funny

[deft rune]

Life is funny. Some people are too.

[stoic cradle]

He trying his bestest

[deft rune]

I didn't mean disrepectfully

I apologize

I be trolling

[azure tapir]

Yeah, sorry. I'm presently not 100% and on meds right now. 😷

[stoic cradle]

🥺

[deft rune]

[deft rune]

You are fine. Hope you feel better soon 🙏

I only came for you cos your name was mentioned

I first asked in general chat cos the question is open to anyone who knows the answers

Same thing here

We love the game

Just trying to play it...have it run smooth

On my pc, I am invisible for 90% of the match along with the enemy & teammates

[crystal wraith]

oh god

[haughty delta]

fix yo game pls 🥺

[stoic cradle]

You need to report it

#game-support

[haughty delta]

i did

[stoic cradle]

Nice thanks

Hopefully gets fixed soon

[haughty delta]

If i leave it running the game takes up to 25.000 mbts in memory 😂

[acoustic jackal]

Is anyone else having problems getting into the game today?

[clear void]

is it on Xbox?

[crystal wraith]

iiii think soo

[acoustic jackal]

Yeah

[clear void]

there may be issues with that, you can contact #game-support about it tho

[abstract gull]

The fact we said the same thing but I said it in main chat and you here is wild

[clear void]

im not sure whats going on with Xbox logins but they are more capable of answering the question than i am

[acoustic jackal]

I asked here before anyone answered

[clear void]

the hungarian bond

[signal pivot]

Try a few times and it should work.

[slow spruce]

game issues with xbox ? i cant login

[exotic lynx]

why is there no info that the memory store is excluded from that offer?

nvm, the server was just running late. it counts✌️

[left umbra]

I still can't log in on the Xbox app on pc, but steam doesn't work either so I don't think it's Xbox

[static terrace]

hey guys! i was wondering abt the return event, it said if i played 3 games i would unlock 2 lancers for free but i dont see it anywhere