community-help

[brisk wharf]

I'll organize saturday 29th a review party, personnal review/coaching (free) as companions i can help you if you want to progress ...
just react to this #lfg-requests message if you want to be part and want to be reviewed/coached 🙂

[storm meadow]

Kismet Shop details says it only includes season 1 skins and select season 2 skins, so not exactly everything.

One good resource I've found is the official fragpunk X/twitter account. They typically always make a post showing new skin sets, so you could find images/videos of past sets on there.

[clear zealot]

FragPunk X Link

[mild flower]

FPC: Hello! 🙂 You can actually find them either on Fragpunk X or #kismet-shop which u can scout what other people got. If any other question comes in ur mind, don't mind to ask. I'm 100% willing to help 🙂

[brisk wharf]

FPCP: Yes because we are in S3C1 then all previous skin are in the kismet shop except gatcha limited one. Every skins from the store are back in

[grand hollow]

Not all. Tidal Fury bundle, for example, is not available, which was a s2 pack. Same went for the graffiti skins, but apparently those are in now. Another pack are the toy skins, which debuted in s2 too.

[stoic cradle]

Just to clarify, it’s not every skin; as per image

[stoic cradle]

SAD. Wouldn’t mind the kismet or aura tidal fury skin 😩

[grand hollow]

Yeah, I like the vicious microphone but didn’t buy it :( wouldn’t mind if they added it too lol

[stoic cradle]

Maybe they will bless us in the last few days

[jagged token]

FPCP: Try to use EU servers, as they are the fastest.
If you're in a party, it may take longer.
Also remember to check your internet, as it may be off or have low signal.

[brisk wharf]

FPCP: Depends wich regions you are but the most popular is EU, you can play in DUO or TRIO too it's more faster than soloQ for ranked !

[shadow rose]

Where could you get the Name Card??

[jagged token]

FPCP: I believe that is from Wild dawn and is no longer obtainable

[shadow rose]

Okay, thank you

[brisk wharf]

FPCP: Yes isn't possible it was the one in season 2 if you hit DIAMOND

[wise rune]

hello i don't now why but my game still crash after 2min can anybody PLEASE help me i launch fragpunk with xbox app pc

[jagged token]

FPCP: Check for updates but it may be a bug which will be fixed but it could also be that your visuals are too high to put them to basic if the others dont work.

[wise rune]

all is update but still not working

[jagged token]

FPCP: Check Video in settings and turn the settings down to standard on all the ones you can.

[azure tapir]

What is your CPU?

[wise rune]

I9 12900k but i think iv sold the issue thank you i updates all my pilotes and start the game one time by geforce and its work now with xbox app thank you for your help

[azure tapir]

Anytime! 🙂

[rose cosmos]

hi when is the new season ? 4 december or wut

[left cedar]

Invalid FPCP Usage ⚠️

FPCP must be used as a reply to a question.

[brisk wharf]

FPCP: Hi, no the 4th December is "new chapter" drom Season 3 ( S3C2 ) so the real new season 4 is around : February

forgot to use reply

1 Season = 4 months
1 Season = 2 splits
1 Split = 2 months 😉

[rose cosmos]

february S4 ok so 2026

thank zou

[brisk wharf]

FPCP: Yes exactly and 4th december new lancer new map new battlepass etc ... hope 2026 esport/comp scene 👀

[rose cosmos]

hope for the game too

[stoic cradle]

Looks like you don’t play anymore, guess you’re planning to rejoin for new season or?

🙂

[torn spear]

maybe hes one of the people waiting for the competitive league and tournament support🥲

[rose cosmos]

if they add competition i would join 200% if not i don't think so

we have nothing to do in the game right now

[stoic cradle]

So why ask

lol

Playing = keeping numbers healthy = more chance of tournaments etc

[rose cosmos]

what why ask ?

[rose cosmos]

i played 2 full season and not a single tournament happens except community one so ur wrong

[stoic cradle]

Why are you asking these questions

If you’re not intending to play

[rose cosmos]

wich question lol

i want to play but 1200 players in game and no competition what are we supposing to do ? Q simulator ?

[stoic cradle]

1200 on steam only

[rose cosmos]

i love the game but we have nothing to do on it

[rose cosmos]

ok my bad 1500 overall then

this game deserves more players 🙁

[torn spear]

i think the thought process is that if people keep playing and not organizing like theres no issues the developers won't understand the urgency of needing to add competitive support and tournaments

and there are a LOT of people just waiting for tournaments to come back that arent hosted by third parties

if you bake the infrastructure directly into the game, not only is it easy to give out simple prizes like stickers or skins or fragpunk coins for low level tournaments, third parties can run tournaments directly through fragpunk still AND there can be first party hosted leagues and tournaments to give this game an esports scene

plus if you have that competitive scene those players will play more ranked to stay sharp, making queues better, and they will buy more skins then casuals

we're trying to signal to the devs that we love the game and want to keep supporting it but i think that theres a way this game needs to move forward to avoid becoming another xdefiant or spectre divide

[brisk wharf]

Yes Not a single FPS can survive without competition. Those who think otherwise are disappointed. Sorry to say it. This game has monstrous potential to be among the best, but it's neglected. We just have to take The finals for example they were in deep abysse and since they changed theyr communication, the game changed and gain in players and grow. Also they started ESPORT LEAGUE then game grow again and more visibility ... they finished theyr MAJOR this week end and they instantly announced the new major for 2026 they gain players again and more engagement and fidelity from OG and players.

That's exactly what Fragpunk is missing. Despite the persistent suggestions and feedback from many players, nothing happens. It's no wonder so many players quit or lose hope.

[rose cosmos]

fact it's really that feeling of not being listened to and being sidelined, as if our opinion doesn't matter. So, well, either we wait or we change games; that's my situation at the moment, like many of my friends.

[torn spear]

i mean personally ill stay on this game til it closes most likely

but im doing everything i can to ensure it doesnt get to that

[rose cosmos]

I hope 2026 will be a change and that they'll announce something big; it's my last hope for this game that I love so much.

[torn spear]

we are gonna comeback big in 2026

[stoic cradle]

Could we please move this convo to #main-chat

[torn spear]

ok sorry

[rose cosmos]

[fathom ledge]

Those who think otherwise are morons

Esports and competition/tournaments are what make games go from great to exceptional

I've seen too many games die because they don't commit to a direction and stick with it

Example: Why would Bad Guitar Studios (tho more likely it was NetEase) commit to a marketing scheme of a $150,000 tournament, then not do more tournaments/Esports?

Lack of direction is why

[fathom ledge]

We can make Fragpunk something great. If they listen to us

[brisk wharf]

for real !

[azure tapir]

Counterpoint (and this is just my opinion): FragPunk doesn’t need a tournament right now. It just needs focus on the game itself. I feel that a lack of direction for game modes is what’s causing players to feel overwhelmed. That and the monetization is a little much. If the developers pair back to a couple core game modes, like shard clash and ranked, then cycle through the arcade game modes, then players would want to play it and see if this would fit their relationship with the game.

Anyways, back to helping people. 😅

[brisk wharf]

I agree with you about the number of modes; there are far too many (it's good when you have a large player base), but right now it's just too much. But I remain convinced. However, even if they do this, the competitive players (of which there are many) won't come back until there's more investment for them/us (from a competitive standpoint).

Adding competition will increase visibility, provide more rewards, and therefore attract more players. And not just competitive players, because with more players, casual players will inevitably join in greater numbers, and the game will regain popularity as there will be plenty to do and enjoy. As it stands, the game isn't fun at all. I respect ur POV

[rough atlas]

why wont my game start off of steam it just doesn't launch but says its playign in steam

[mild flower]

FPCP: Hello there! are u able to stream in voice-chat so i can see it and maybe help u? 🙂

[azure tapir]

Right click on your Start menu, then click on Task Manager. Look for FragPunk.exe, right click on it, then choose End Task. It should bring you back to the Steam store. If not, open up Steam, go to your library, right click on Fragpunk, choose Properties, then under Installed Files, choose Verify Integrety Of Game Files. Then, try to relaunch the game.

[languid idol]

hello everyone. I'm one of the women playing the game and hearing lots of bizarre comments and curses are becoming a daily experience. recently a br team was formed and all members have been harassing girls playing. they've just confirmed that into their instagram account and I wonder if that's the kind of player we want inside our community. can anyone help me, pls?

[stoic cradle]

Hi - reporting is done in-game or via email found in #game-support

[coral venture]

anyone experience with some type of starting game crash?

[brisk wharf]

FPCP: Hi sometimes it happens we don’t have any solution yet

[stoic cradle]

Please make sure your drivers are up to date (if on pc), files are verified on your platform and lastly, contact #game-support through the email if it continues.

[gloomy scaffold]

Hi my psn was perma banned for no reason from a different game im wondering if i can switch my fragpunk account from the banned one to a new one as I spent a lot of money and hit the highest rank im the original owner with all details if needed

[stoic cradle]

Hey please contact #game-support we’re unable to assist here in the discord

[wise sable]

mute

[azure tapir]

Hi! Best to use #game-support for that. Thanks!

[wet onyx]

@grave ravine as per server #rules-and-info , we do not allow witch hunting or calling out.

[grave ravine]

Apology! I just didnt want someone to be toxic toward others and wanted to make others aware!

[alpine egret]

I’m in the last few hours before the Kepler Secret Experiment is coming to an end. Is there a limit on how many Lightning charges I can earn per day?

[blissful basin]

please report them in game, that's your best bet

[olive yoke]

@rapid plaza From my understanding, this ultimate striker skin "constellation" will be removed from the ultimate material exchange shop in season 4.

[rapid plaza]

thanks!

[quick summit]

ANYONE else plays on controller and ADS feels slower??? I mean it takes more time than my MnK to ADS

[hollow cipher]

Probably a nerf to the gun your using or something idk

[earnest mason]

Everyone else game keep crashing

[brisk wharf]

FPCP: hey if you have any in game problem go in #game-support

[grand hollow]

Generally I feel like playing on controller felt slower to me whenever I played on PS5, don’t know why it felt that way though. Probably just imagined things. Might have to do with FOV settings, but those shouldn’t change based on input, in my case was because of different platforms

[dusk belfry]

Is mnk support planned for ps5? I think ppl would appreciate it

[pastel isle]

yes

any1 knows how to fix the new sound issue?

[river viper]

Ask Sony

[last shore]

Yes since the Patch today. Must BE a Bug Takes ages to Zoom in or load the Dash For melee

[azure tapir]

With a new patch, new assets and shaders have to load in first. If your game keeps crashing, I would suggest running a file verification method on PC, then try to relaunch the game.

[uneven venture]

Is there any redemption codes out

[stoic cradle]

no

[azure tapir]

Not at this time, no.

[stoic cradle]

they were for launch only

[earnest mason]

Are they aware there update is just bricking everyone's game crashed a total number of 30 times in 3 games yesterday

[azure tapir]

I don’t really know. I assume so, but it doesn’t seem like a widespread issue. I’ll keep an eye out, though, for any key events that lead to the crash.

[earnest mason]

Really had 3 other Xbox players complaining in my lobby only a Xbox issue not Sonny they dced and gave up loading the game back up

Witch is fair when it crashes every round

[pastel isle]

can yall pls fix the issue with the crashes?
I crashed like 20 times today

[azure tapir]

#game-support

[quick summit]

yea thats it after update. where can we report it

[azure tapir]

#bug-feedback

[quick summit]

ty

[azure tapir]

Anytime! 🙂

[quick summit]

I siwtch my ADS button to square to test and its normal.

Its something related to L1. Tested on 3 diff controllers, and all have delay to ADS on L1, but not on other bind

[deft dome]

Anyone know how to fix this colored screen? its apears everywhere

in the loading screens, in the selected options, its doesnt affect my gameplay, buts is anoying

[chilly stirrup]

FPCP : pretty sure that would be a #bug-feedback bug issue, have you tried maybe reinstalling the game and make sure its on an ssd

[deft dome]

probably the problems is my OS, but idk why... Im playing in Fedora Linux

[stoic cradle]

Hi both @deft dome we use #game-support for support / reporting of bugs. I don’t think Linux is fully supported and a lot of people have issues with this game on Linux especially with new patches / seasons.

I would first try verifying files and if that doesn’t work, reinstall

[deft dome]

i have a basic pc and i play the game when its launch, that time i play in windows and my fps are realy bad, so recently i switched to linux and try play the game again, about the fps i see a good diference

[stoic cradle]

Well if you search in this server or reddit for Linux you’ll see people have issues unfortunately :/

[deft dome]

ill try reinstall some day, but not now, my internet is also ridiculous so reinstall take a entire day (or more). It doesnt affect my gameplay

[deft dome]

Linux user life, i think xD

[stoic cradle]

Is it just the main screen then?

That’s not so bad

[deft dome]

yeah, its not so bad, but is a bit strange

in that screen before the cards selections, when the game starts and when we switch sides, aprears that colored screen too

in the first screen when i open the game too

[stoic cradle]

That would annoy me for sure

[deft dome]

xD some day ill reinstall

something thats realy annoy me is the time waiting for a match TwT ty for the suport @stoic cradle

[stoic cradle]

Np

[quiet zenith]

is there any way to refund skins?

[azure tapir]

Not that I know of, no.

[quiet zenith]

my gf accidentally bought a skin mid game cause of the new skin sharing system

[carmine hazel]

I need some good settings if you got any send me the code for it

[fathom ledge]

FPC: You cannot refund skins in Fragpunk, sadly.

[magic narwhal]

How does the skin sharing work?

[wintry solar]

try the tips from protondb

[mild flower]

FPCP: Hello! Okay so when u are ingame with ur friend, u can press H and see every weapon u can use that round right? 🙂 When u press the scroll button on ur mouse u can change the skin if the round didn't start yet.. When ur friend has a cool skin u want to use u can see it there. If anything i can show it to you ingame, just let me know 🙂

[magic narwhal]

Im on console, no H

[mild flower]

okay hold on, let me hop into the game and see 🙂

[mild flower]

when u get to this menu, u'll open the "Skin" section over here and If ur friend has a different skin than u, u'll have it there 🙂

[magic narwhal]

Is it not for lancer skins?

Just weapon skins?

[mild flower]

I think it should be even for lancer skins 🙂

[magic narwhal]

Hmm then ig it is just bugged

[pale owl]

is there a way to report a bug of ranked points in a match. I am curious on why i got negative points for a victory

[wet onyx]

#game-support

[river viper]

Did you got dc or crashed

It can happen because of that

Even if you miss like 1 round you can lose points

[pale owl]

i didnt dc in the round at all

[river viper]

Well that weird then

[royal eagle]

Updated now just 400mb I don't know why then it got like this game pass

Someone got like that too in the game pass

On steam it's working normally, it was only on the game pass anyway

[chilly stirrup]

FPCP : I did some looking around and it seems like error 12010 is a connection issue, i’d suggest maybe verifying game files, or disable your firewall protection temporarily just to see if it solves it, or maybe run the game on admin mode.

Lmk if u need more help

[spice iris]

How long does it usually take to review appeal?

[earnest mason]

Fix your fake ffs

[spice iris]

"ffs"? What is it?

[celest charm]

is anyone else having there game crash like really often?

[velvet belfry]

pc or console?

[brisk wharf]

FPCP: Hi whats the exact problem ? On Wich plateform are you ?

[celest charm]

I'm on xbox series s i used to not have any issues but since the new update it keeps crashing basically every other game and sometimes every game

[velvet belfry]

yeah thats a know issue right now

there was a mini update try checking if you have one

if not contact #game-support

please and 10q

[abstract gull]

You did not just shorten "thank you"😭

[velvet belfry]

https://tenor.com/view/bee-rizz-bee-eyebrow-bee-kiss-gif-13467304041985061911

[grand hollow]

How do you use the „skin sharing“ feature that’s apparently in the game now?

[velvet belfry]

so one of the companions aswered this @grand hollow

right here

i dont have friends so i cant verify

https://tenor.com/view/boggling-rat-gif-5994430820472951767

[brisk wharf]

FPCP: you mean new update of FragPunk or update of Xbox ?

[velvet belfry]

dw bro, i already told em

[stoic cradle]

It’s a known issue with Xbox and the new patch. No need to attempt technical support

[grand hollow]

Yeah, I assume that’s how it worked, but no skins besides my own showed up there though, while in a party

[velvet belfry]

so it has to be before you even choose character or shard cards

like in the beginning beginning

thats what people are reporting

https://tenor.com/view/cat-cat-meme-funnt-cat-black-cat-sleepy-cat-gif-16409614852005252877

i have no friends so i cant verify, cuz it should work ONLY with your q up team

[celest charm]

just contacted them thank you for the advice hopefully there will be a permanent fix soon

[velvet belfry]

we cna only pray

[stoic cradle]

A lot of people are having issues on Xbox for some reason so dw not the only one

[brisk wharf]

All good thank

[grand hollow]

So before you even queue? Or like in the very first round?

[velvet belfry]

before game starts, so game startsand there

[velvet belfry]

@grand hollow look here

[grand hollow]

I did, but still don’t get it ._. That’s where I checked and didn’t find anything
Is it solely the very first round of the game? I only checked in subsequent rounds

I’ll just try it again later

[velvet belfry]

only first round

[grand hollow]

Oh okay good to know

[pale yoke]

If you changed from the default ads it’s delayed for some reason

[royal eagle]

I still can't get it to work, the same error persists. It happened after a small update yesterday.

[stoic cradle]

Please contact #game-support for further assistance.

[deft dome]

Ty, ill try

[hard tundra]

Anyone doing the toy run and getting stuck on the ball boss wave ? I juat can't seem to stop it from getting to the core

[young depot]

There was a small update and this happened after trying to play not sure what's going on or if the servers are down

[azure tapir]

The servers are not down at the moment. Have you tried to restart the console or the game? Do you have a solid connection to the network?

[young depot]

@azure tapir Im just reinstalling it lol gon take like an hour at most

[azure tapir]

Please let me know if you can log back in and see if the crashing issue has been resolved.

[royal eagle]

Worse than this is also happening to me

It was because of this little update

No pc

No console

I think it's an error from the Xbox app

[azure tapir]

We don’t know what the cause of it is, so any and all information provided will be helpful in solving it and potentially help in troubleshooting a fix for it.

[royal eagle]

Very strange it was working well was something Xbox did that ended up spoiling

[young depot]

Still same issue after reinstalling

[azure tapir]

Darn. Can you roll back that update? If so, does it still show the error?

[young depot]

@azure tapir How do I do that? Verify and repair or?

[azure tapir]

Ah, sorry. Xbox doesn’t allow anyone to roll back updates. In any case, try to repair and verify it if it allows and see if that helps.

[young depot]

@azure tapir nothing is working

[azure tapir]

Okay. What is your router and/or modem? Do you have a restricted NAT type? Are you on a shared network, like a college or an open Wi-Fi network?

[young depot]

@azure tapir I'm using starlink. like home wifi I'm also playing from my laptop

[azure tapir]

Hmm…I think we may have found a common denominator, but can’t be sure. Try to plug your console to Ethernet and see if that helps.

[fathom ledge]

I don't mean to interrupt you or anything, but I'm making a Windwaker guide to put in #1348894286149849108

I posted an original one but deleted it cuz I wanted to change some things. Now even after doing the proper tags, and putting only 1 image in the guide, it lets me click post, but doesn't actually go through.

Thoughts? @azure tapir

I have force stopped discord a few times already from my phone but I should probably try posting on PC as well

[azure tapir]

Hmm…on phone, did you try to go into airplane mode, waiting a minute, then turning it off again?

[fathom ledge]

Good idea lemme try that

Wait, I just now realized there is a slowmode 😂

On the actual channel. I couldn't see that on my phone for some reason

[young depot]

I'm on my laptop also I don't think starlink has an ethernet plugin

[azure tapir]

Hmm…is there an update to the Xbox OS? There was one on December 3rd and I’m trying to see if that is the solution.

[young depot]

Well there was also a small update for fragpunk today and every since then the game says this

[stable crane]

Just got the new battlepass, but I don’t see any daily or weekly challenges yet, only four ‘seasonal’ ones, is it a glitch or do we not get those the first week? I had the last one and had weekly and daily challenges. Any help?

[azure tapir]

Yeah…I narrowed it down to a certification error on Xbox. Funny enough, it happened to EA on Xbox. Best to report it to #game-support or #bug-feedback.

[fathom ledge]

FPC: Weekly and Daily challenges were removed on the latest update.

[stable crane]

What? Seriously? How do we earn our rewards then

[karmic flax]

How do i fix this? i already tried to redownload the game but it didnt work and i play on pc on the xbox/microsoft app

[azure tapir]

#community-help message

[karmic flax]

Oh

So how do u fix it? or is there no fix

[stable crane]

Is there a reason? Also why have the maps changed too?

[azure tapir]

Not on your end, no. This is on the developers and/or Microsoft.

[stable crane]

Guys how can we earn more points for the battlepass?

[untold obsidian]

Xbox and PS5 are crashing the game all the time.

This needs fixing; there will be streamer tournaments in Brazil, and the consoles won't be able to play.

[river viper]

They said it in patch note

[stable crane]

I didn’t read it, help me out? 😬

[river viper]

Well tundra got changed

[stable crane]

I’m mostly interested why the battlepass

[fathom ledge]

FPC: They changed it so the main way of earning more battlepass XP is by playing matches. You can only earn up to 200,000 XP per week or 20 levels

[river viper]

Just saying but 200k exp take no time at all

[fathom ledge]

Not sure what you're seeing but I'm not crashing, I'm on PS5 too

[river viper]

You do around 10 game in a week and done

[fathom ledge]

It's easy

[stable crane]

You think you can earn more that way?

[river viper]

Still the same level cap as the old system

You can reach 160

165 with ultimate

[untold obsidian]

Here in Brazil, many consoles are crashing.

This needs fixing.

[river viper]

It not by complaining here that gonna be fix thought

[fathom ledge]

This is not good. The only thing you can do on here is head into the #game-support channel. That's where the developers look

[stoic cradle]

Please report to #game-support

[fathom ledge]

W

[unique storm]

A friend of mine is unable to see the battle pass for this season, for some reason he clicks on the battle pass title and does nothing (just an animation)
He also tried to open it from store and it's the same issue.
Is this a known issue? is there any workaround for that?. He can make progress on it and get the rewards but unable to purchase the premium version 😩
He tried reinstalling the game, but still has the same bug

EDIT:
We've fixed it removing the local save SavedBattlePass.sav 🙂

[austere loom]

Hi, do you have any information since yesterday's update? The game no longer launches with the Xbox launcher on PC.

[azure tapir]

#community-help message

[grand hollow]

Anyone know what limit the „skin sharing“ feature has? I saw that there’s a remaining counter that ticks down each time you select a skin from someone else. Is this a set-in 10 counter so no refreshes ever, a daily one, a weekly one, a party one….? Anyone know?

[fathom ledge]

FPC: This is a weekly counter from what I've been told

[grand hollow]

Dang, guess I’ve already used most of my weekly used up .-.

[brisk wharf]

FPC: I can confirm weekly reset x10

[eternal blade]

im really confused about the companion thing, last night in general i was recommended to find a duo from ace elo to teach me, and to go into the lfg channel to look for someone, but first person there told me i should go back to general where there are companions, i dont really know how this system works. how do i get in line to find a companion? im diamond 4 and pretty new to diamond and suddenly my lobbies feel like thanos, completely out of my hands, i have like zero game impact. we have top 500 (ace 2ish) topfrags on both sides of the lobby dropping 2.1k (lose) and 2.6k (win) dmg. i legit feel like i have basically no impact on the game. i really would appreciate if someone can help me

legit these lobbies feel completely out of my control and i barely understand what i would need to do different to have an impact on the game

[celest junco]

I've been playing in Diamond+ lobbies for awhile, if you are needing someone to play with and coach you through a bit I could maybe help you

I do this with my lesser skilled friends all the time

[abstract gull]

Hey I gladly take you under my hands if you want I just need to schedule you to a time where I can help you out dm me the problems you think your having issues with like

Game sense
(Lancer) Problem
Movement help
Tricks with characters (name character)

And so on so I know what I have to work with if you can't then I watch some of your games and reply to you here what I see you need help in I do multiple games if you want I put that into your hands. Like watch multiple of your games/ give me date and time on which game I should watch and tell you what you could done better

I can even go in-game and show you tricks

I WILL NOT ANSWER IN DM I JUST READ IT

The main reason I need to schedule you is because I work long hours currently 12h shifts so be patient a bit if you choose me

[proven violet]

What exactly does this mean? Can I not lvl up my battle pass anymore this week? lol

[river viper]

yes

you're capped for the week

[proven violet]

I didn't even know that was a thing... So for one entire week im sol for battlepass xp?

[stone drum]

so I keep gettting error code 1201404 though i was literally playing it fine yesterday, I am not sure what to do

[river viper]

yeah you will need to wait next weeek to reset the 200k exp

[proven violet]

Not like I paid for the ultimate pass or whateverrrr lol.

That's sarcasm. I literally did pay for the ultimate LOL

You can like , still buy lvvls tho correct?

[river viper]

in the end it give the same level cap as the old system

[river viper]

yes

[proven violet]

I know it's just a pain in the booty haha. I like seeing Xp hehe. Thanks though!

[river viper]

fr it is

[solid bone]

Français ?

[river viper]

well i do speak french but the server is english only

[proven violet]

French is harder to learn than mandarin in my opinion.

[solid bone]

French is hard

[river viper]

that my native language personally

[proven violet]

That's awesome! Love the way it sounds when spoken correctly. It's one of my favs aside from Thai

[plain meadow]

Keep this channel for in-game related issue's and concerns about the game. Move the convo to #main-chat please. (:

[proven violet]

Oppsie!

[river viper]

sorry i was responding to a question

[worthy fractal]

I’m getting the same message an do run on Xbox. I believe it is an Xbox server issue ??? I’m trying it out on steam to see if the message is the same

[stone drum]

upsetti spaghetti If that changes it let me know cause tis frustrating haha

[worthy fractal]

Tried logging on via Steam and linking my Xbox account, and that did not work. Saying ‘server abnormality’

[plain meadow]

Try to contact the game support, and they will come with a solution ^

#game-support or copy the email here : [e-mail]

[earnest mason]

Games crashing

Please for the love of God

[plain meadow]

Have you updated your drivers?

[worthy fractal]

perfect thank you

[velvet belfry]

are you on pc or console?

[earnest mason]

Console

Everyone in my console games stay crashing

[velvet belfry]

yeah we have that problem right now, still check for a new update and if it stillc rashes try contacting game support, #game-support and/or you can send them an email to : [e-mail]

[echo dirge]

i keep getting error error 12010 help 🙁

[velvet belfry]

are you on pc or console?

[echo dirge]

pc, xbox pc game pass

[velvet belfry]

Error 12010 means there is an issue with your server connection. Try restarting your wifi, if on xbox check if there is updates or if you are using a vpn

You can also see if there is any drivers that needs updating

[shadow kiln]

is anybody lagging on console every since the new update? it’s highkey unplayable

[echo dirge]

this just started after i updated the game im connected via ethernet but ill try restarting my box

[velvet belfry]

yeah, 12010 means server conection so its prob your internet, still even tho you are connected to ethernet try restarting it

if issue persists you can try contacting ⁠game-support and/or you can send them an email to : [e-mail]

the channel is #game-support

[shadow kiln]

is she lagging as well?

[velvet belfry]

there is some issues i xbox, check if there was by chance an update, if you still have issues also contact #game-support

[shadow kiln]

ever since the new bp ive jsut been insanely laggy, it’s only on fragpunk no other game

[dim canopy]

I had the 12010 error earlier, saw people were saying it was an issue with Xbox app on pc, so I tried installing on steam and link my Xbox acc.
Works now. Sucks cause it took an hour and a half to reinstall but all my stuff is here and I'm in the game.

[velvet belfry]

yeah, like i said, still try

check for upodates and if not check game support or email them

[dim canopy]

What sucks abt this tho is that Xbox app doesn't have an update, so something the game update changed must have bugged the server connection through the Xbox app.

[shadow kiln]

i just wanna know if it’s only been me with the lag issues maybe my console is just toasted

[velvet belfry]

if u cna i just suggest playing fragpunk on steam cuz you can verifly your files there

no clue how to do it on the xbox pc app

[echo dirge]

you can do it on xbox i did it and still didnt work

[velvet belfry]

nope, its a know issue, they put an update yesterday, thats why its recommened to check for updates

also, checking my app, xbox had some issues with server but its mostly fix now, kiinda fluctioating if thats how its spelled

https://tenor.com/view/joblessness-us-weekly-initial-jobless-graph-adjusted-gif-16784533

[velvet belfry]

damn, yeah then contact game support and make a report please and 10q

https://tenor.com/view/ffxiv-ff14-tonberry-final-fantasy-xv-running-gif-15779430

[stone drum]

I’m getting the same thing though everything I connect to any other game perfectly fine is a bit frustrating haha just bought the battlepass yesterday and was keen to grind it 🤣 just my luck

[velvet belfry]

i feel you my dude

i was about to grind too

but thats what we can do right now

hopefully we get a patch soon

[stone drum]

Fingers crossed

[velvet belfry]

if they dont repond to you in #game-support do contact them by email: [e-mail]

[stone drum]

I’ve sent an email with screenshots and videos

I found it crazy when I queued for ranked for 94 minutes

[echo dirge]

restarted my internet didnt work so imma try to dl on steam

[stone drum]

I’m about to do the same

[velvet belfry]

i had better chancews to play on steam

so please do

good thing its cross progresion so you dont start from 0

[stone drum]

Honestly think I would cry other wise 🤣

[plain isle]

I’m downloading on Steam as well, which lowkey sucks since I can only get gamepass benefits if I play through the Xbox app

[velvet belfry]

i totally forgot that was a thing

[eternal blade]

im ngl i would take you up on this but you're eu 😭 so i dont think it will work super well between timezones and unable to duo. i would prefer someone on na so i can duo, but if i dont find anyone, i will fill this all out!! thank you though im really glasd to recieve a reply

[regal cosmos]

Tomika usually don’t mind NA ping so main issue would be the timezone

[marsh perch]

why is my game crashing so much on xbox i’ve emailed and no response

[regal cosmos]

The Xbox versions are currently having some issues after the patch but they’re working on a fix

[stone drum]

I’ve installed the steam version and it’s working so that definitely confirms it

[eternal blade]

i think if i can find na duo it would be ideal tbh

i dont really wanna stack

stacks the adjustment is just unfair

i just qed with 2 diamond, 2 plat, and a master, and qed into like 3 ace 2 master

im also diamond 5 like

[dull plume]

why does the game crash every match on xbox

[eternal blade]

i will never leave diamond 5 if my games are all just "play like an ace or have no game impacT"

how is this REMOTELY fair

i was having so much fun with fragpunk but the top end is starting to make me wanna play val just so i have some semblance of balance in my games

getting out of the bottom diamond rank should not require me to drop more than 1k into master 1 average

also telling ppl im diamond 5 when all my lobbies are like master 3 average at the lowest is just not fair

maybe im just too despair but i how am i supposed to rank up without being top 200 skill or having a constant duo/stack

[dull plume]

third crash in one session

[eternal blade]

lol

[dull plume]

i was in a game my bad

[brisk wharf]

Hi
As Companion i can help you, If you have any questions regarding the game or any problem. Do no hesitate to ping me here !

**AMA - Questions ? : **

• Overall regarding the game
• More competitive question (Tips, mecanics, line up, walls, game sens...)
• Need to improve, want some tips or guide
• Available to help you in ranked to grind specific rank
• Available to coach/review your game to help you to grow and grind rank
  (Ping me then we can schedule a free coaching session Live or Review)

Former PRO FPS players. On FragPunk Since the beta, Every season PunkMaster.
I did Coaching and Management for different Esport Org (FPS mainly)
Was on WORLD CLASH 150K$ China and also Winner of 20.000$ TwitchCon Tournament.

FPCP: MM have some problem due to the low player base but did u tag in 5 stacks ?

[stone drum]

what does this mean?

[fossil forge]

Hello, I am a player and I stream and introduce some random games to my fellow countrymen. As I noticed and tested, this game gave me a high ping, not only for me but also for my friends.I was going to ask you to contact me if possible so that I can explain my problem completely and clearly and to optimize the server for Iran to have a low ping.

[blissful basin]

hello, please contact #game-support for in game issues

there's an email to speak directly with the support team

[fathom ledge]

FPC: It means Matchmaking servers are overloaded, Just try again in 5 minutes or so

[stone drum]

copy that got in and im now plat 4 happ as

[plain isle]

Okay, steam does work! That's still really annoying though. Hopefully they adress this soon

[abstract gull]

Imma be honest i seen people who really shouldn't be in Ace or even master rank (with below average skills on stats what I have seen) you not need to worry if you see an master rank in most cases that just means they got a really long time to play the game and have a bit more experience then the rest if you see an Ace that's a 50/50 he's either super good or super lucky or between the two but that's just how I see it I meet pretty much mix teams range from Dia-pm

[abstract gull]

I mean we can still try I really wouldn't mind it like I said you can freely dm to me just so I can see what I'm working with and I help you as much I possibly can

[abstract gull]

[daring kayak]

Any update on Xbox crash???

[plain meadow]

No updates atm

[azure tapir]

Hello! There's a two pronged issue with Iran at the moment for FragPunk.

1. Location. The nearest server location is the Middle East server, which is located in Dammam, Saudi Arabia. It's right on the coast of the Persian Gulf, so depending on where in Iran you are from adjacent to the Persian Gulf, you may experience ping issues.
2. Sanctions. At any time, internet connection may be throttled or cut off entirely. Please keep that in mind when connecting to the servers. You can use a VPN, but I'm not sure if the anticheat system would flag it or not.

That being said, to reduce ping to the server, I would suggest a simple power cycle of your router, and/or modem, using a third party DNS service or a program that tracks and reroutes data packets for more optimum routes from system to server and back, such as GameFirst or ExitLag.

[daring kayak]

💔

[sharp olive]

is there a way to unlink accounts to link them on a new account?

[wintry solar]

I've been getting a lot of crashes on PC this update, maybe they're related

[left umbra]

anyone else get the internet error through xbox app when it isn't about the internet? I still can't play 💔

[dapper roost]

I could use a mod. My buddy loaded up the game and can’t move but when he changes his sens slightly it lets him move what’s the fix we’re currently on Xbox

[stoic cradle]

#game-support

[karmic flax]

is there any fix about the internet error thing yet

[whole current]

does skin share recharge at some point?

[river heath]

anyone else having issues with cloud gaming? is it an xbox issue?

[empty hull]

XBOX GAME PASS ULTIMATE PC i can played after the update seasson but i reinstalled 3 times and this

[sage parrot]

I keep getting kicked out of the game and I’m on Xbox

I have to keep rejoining like 2-3 times per game

Is this also your problem?

[river heath]

yes! random disconnects on cloud gaming, i dont have an x / s model but both the OG and the fridge are running fine until recently.. last night i tried it on the og to see if it was an ethernet issue but no, and this time the disconnect was accompanied by a memory card error.. could be totally unrelated but who knows

[brisk wharf]

FPC: Yes it's a commun bug looks like you can ask / ticket here #game-support

[earnest mason]

Better give me all of damn Elo back

Constant crashing

[brisk wharf]

FPC: unfortunelly isn't possible, most of us got the same and we lost point 🙁 we need to grind back

[earnest mason]

It's been almost 3 days and still no fix

Crazy work

Or quit the game

Because they crash 8 times per match

For issues like this they need to be fixed imeadilty most games will have a hot patch in 1-2 days because it makes players quit the game not a full week

[stoic cradle]

have a suspicion its down to cloudflare having issues

bc doesnt make sense no other platform is having problems

[torn echo]

Im having the same issue

[empty hull]

Thats right, i play on Steam AND epic with never problems of start

[empty hull]

I only play the day update= chapter 2 AND i stil cant start

[earnest mason]

You see how would you enjoy your game if you game crashed 15 times per game

Would you go get I'm just gonna go play another game till it's fixed then boom

You enjoy that game and quit

[karmic flax]

is there any fix with the network error thing yet?

[abstract gull]

Trust real dedicated players stay in most cases even with that amor crashing or worse (I'm telling on myself as someone who plays ark)

[bitter estuary]

how am i supposed to fix this? nothing ive tried works

[olive yoke]

I'm not a tech expert 😄 , but from what I've noticed, it's some kind of an internet issue, so I suggest you restart your Wi-Fi and see if that fixes the issue. If it doesn't, please contact game support using the email that can be found here - https://discord.com/channels/1242297152970166282/1347036900917121055

[eternal blade]

on PC my game crashed like 6 times in 40 minutes

[eternal blade]

maybe if it was one or two i wouldnt worry so much but its like everyone is master or ace and theres me and one other diamond maybe

[eternal blade]

ty i will try ❤️

[abstract gull]

[torn echo]

Its an issue with xbox servers if you link your xbox account to fragpunk on steam it will work just fine and you keep everything from your xbox account useable on both platforms until the issue is fixed.

[naive estuary]

How can I delete my Fragpunk account?

[brisk wharf]

FPC: it’s only on FragPunk or u have same problem or similar on others games ?

I would say it’s XBOX only not FP

[brisk wharf]

FPC: Why do you want to delete ur account ?

[naive estuary]

because I wanted to link my PlayStation account but I made a mistake and so I can't change it

[naive estuary]

are you french?

[brisk wharf]

FPC: Yes i am but we have to talk in English here

[naive estuary]

ok come in dm

beacause i don t have a godd english

[brisk wharf]

FPC: did u try to go on NetEase website or FP website ? I guess you have possibility to change i. Settings ur linked account (looks like the same for twitch) or on PlayStation website settings you remove fragpunk account

[nova wave]

FragPunk Official Website

[earnest mason]

No problem on other games

[earnest mason]

Also the game crashes once in PC but as soon as it's console only I crash like 6 times

[brisk wharf]

FPC: did you try to look what's the error code if any issues ? Because from my side there is a no problem regarding crash, i probably crash 1 time since the new update.

• Try to check error code info
• Try to reset / update ur console or the game
• If PC uninstall and install it again

[young depot]

So when can I play fragpunk??? I've waited 3 days now and there's still no update on the whole error code 12010 I've spent money on a battle pass I'm not able to grind because of said update error code 12010.
Also checked the website and couldn't find a support page at this point I'd rather get a refund since I can't play anyways

[nova wave]

FragPunk Official Website

[stoic cradle]

#game-support

BTW - when you buy the pass, you can complete it whenever you want.

[torn cloak]

does anyone have a club i could possibly join? i’m level 26 and i currently am mainly playing hot zone as i haven’t really got the hang of card clash yet

[velvet belfry]

try in #code-sharing

[flint hinge]

Does anyone have 12010 error issue? I can't join the game from Xbox

It happened after the last update. Everything was fine until the update

[regal cosmos]

Xbox versions of the game is currently having some connection and crash issues but they’re working on a fix

Both the Xbox pc version and console

[flint hinge]

Oh, thanks for information

[regal cosmos]

Happy to be of help

[glossy gull]

guys i need help with my problem , when i am trying to launch the game on Steam, it keeps tell me "Out of video memory trying to allocate a rendering source." tho that i played it yesterday, it's not the first time playing this game . What can I do?

[regal cosmos]

Tried updating your drivers and/or lowering the graphics settings?

[stoic cradle]

Hi - this server is english only please

[quiet quail]

Hey my game is always double freezing in between rounds any idea how to fix it?

[brisk wharf]

FPC: Hi, if you have any problem in game regarding freez or crash go in #game-support

[split condor]

“I have a question — can you only level up the battle pass once a week now? Thanks for the help.”

[regal cosmos]

After the 200k xp cap is reached you gotta wait for the reset to continue leveling the battlepass

[split condor]

Ok thank you 🙂

[quiet quail]

Oh thanks, didnt see that channel

[simple girder]

Can someone help? i just reinstall the game again and i cant hear the game volume/ i checked everything and right after i click login audio cutsoff

[regal cosmos]

Go to the audio settings ingame and click on reset and then restart the game

See if that solves it, that worked for me personally

[simple girder]

it didnt work

wait nvm it worked, thank u so much

[regal cosmos]

Glad that it solved it

[rotund bridge]

can someone help me as soon as i go ingame my
mouse pointer disappears

[restive sierra]

Help, is it me or her eyes does not look the same. Is it my graphic settings?

[brisk wharf]

FPC: Hi, i can confirm it's the same skin 😉 NITRO

[restive sierra]

thank youu, it was bothering me a lil bit. thought was my settings issue

[empty hull]

i think is a MICROSOFT indifference: Before FRAGPUNK joined Xbox Game Pass Ultimate, I had to reinstall it many times after a several
updates . i can play in XBOX CLOUD

It means that it recorded that I tried to log into the PC=DESKTOP

[empty hull]

It was able to connect but they don’t let me log in

[empty hull]

I researched and already used different VPNs

From the VPN in other countries I get different error codes

[slim hamlet]

Hello, I would like to know why I didn’t receive my title on windwalker i am top 9 Windwalker and I didn’t receive my title

[fathom ledge]

FPC: You receive your lancer title at the end of the leaderboard week/season

[azure tapir]

Huh...which server are you trying to connect to, if you got past the login screen?

[river heath]

funnily enough i got this same error on the xbox game pass, only once and then regular errors but it did startle me.

[hoary steppe]

I feel like there’s no damage indicators like when I shoot a fire projectorI don’t see if enemies get hurt by it . Is it only me? 🫤

[analog cloud]

This game keeps on crashing on Xbox and it’s not just me it’s my friends too and Randoms aswell but this last that I just played was the worst because I crashed at the beginning of every round and the minute I shot at someone in the game, I was playing with my duo and the same exact thing happened to him so I was wondering if this crashing issue is going to be solved and if the players on the other team found some kind of exploit…

[abstract gull]

FPC: they changed the dmg indicators so if they are "not" in vision for you then the game won't show a dmg indicator if you did do dmg on the left side of your screen you will see how much you did but even in shape it will tell you exactly how much you did and to who (lancer name)

[abstract gull]

Xbox has this issue atm I forgot unfortunately what was the reason for this but you should go to #game-support and report the bug

[analog cloud]

Okay thanks 🙏🏼

[plain isle]

Just checking, but should we expect a response from support after reporting a bug?

[fathom ledge]

FPC: The response time from what I've been told is a few days or less

[blissful pivot]

Hi, I recently purchased the $4.99 offer which included 505 FragPunk coins and an additional bonus of 475 + 30 on my first recharge, but the bonus amount hasn't been credited. Can anyone help me?

[stoic cradle]

Hello, you can contact #game-support for assistance

[blissful pivot]

tks

[glossy gull]

i want kismet skin reward from inviting friends how?

[stoic cradle]

You can post your code in #code-sharing

[glossy gull]

ty

[carmine hazel]

Since 2 days im having problems with my ping now whats going on?

[torn cloak]

i just experienced this last game too

[carmine hazel]

My last game was crazy i needed to restart the game because i was getting a 20k ping lost because of that

pc

Yes

I dont have ping problems anywhere else other then Fragpung arm

atm

[left cedar]

Invalid FPCP Usage ⚠️

FPCP must be used as a reply to a question.

[vast marlin]

Does anybody know why the game keeps crashing on Xbox?

[stoic cradle]

No ones unfortunately, we're just waiting for a patch.

FP are aware

[vast marlin]

Oh ok thank you

[wise rune]

Hello when they patch the xbox app bug pls 🙁

[azure tapir]

We don’t have an ETA, sadly. Once we get word on a fix, we’ll pass it on.

[wise rune]

Thank you

[azure tapir]

Anytime! Again, once we get word on a fix, we’ll let you all know.

[hushed sedge]

We I got the fix for Xbox

Turn your fps cap to 120

Take it off unlimited

[azure tapir]

It’s a connection to the game itself. How does uncapping frame rates affect connection? 🤔

[fathom ledge]

Fr

[candid glen]

i cant get a q

its day 2

pls help

[river heath]

who tf is “we”

[vast sparrow]

This might be a dumb question but i logged on today to my ranked points deducted and a 10 minute ranked suspension for leaving a match early but i never left a match early. The only thing i could think of is turning my console off after accidently clicking start to go into a match but idk

[azure tapir]

Best to use #game-support for that.

[twilit topaz]

Hey, so i bought the witch moon frag coin bundle, and am trying to gift the Halloween bundle to my wife, and even though I have 12k frag coins, it says my gift limit is 3200. Wtaf?

[mystic roost]

I just found the most game breaking bug ever

after sleeping a dex with say goodnight if his beacon runs out during sleep the dex is unkillable

[fathom ledge]

FPC: So how the gifting works is it takes in account your total amount of coins bought over the lifetime of the game.

So they you bought 6000 coins and that's all you've ever bought. Your gifting "limit" is 3000 coins

*say

[fathom ledge]

That's crazy

[mystic roost]

just lost a winnable game at 4-5 to that

[stoic cradle]

Please report via #game-support thanks

[tardy musk]

Hi! Not a bug or anything, but ive gotten several messages from members of this server in an attempt to scam me trying to get me to download a certain app.

[olive yoke]

Please make a ticket https://discord.com/channels/1242297152970166282/1400399739891224646

[wind musk]

fax the update ruined dex

[river viper]

Aura as well

[wind musk]

i believe zeph 2 ability so fast now

[river viper]

Yeah Zephyr aura and dex got a huge nerf

[wind musk]

i hope they balanced it out

[azure tapir]

Ah. Restart Discord.

[brisk wharf]

FPC: no isn't a nerf its a balance now theyr good

[river viper]

Well i wouldn't say aura is good thought

Worst character you can choose now

When ixchel heal more then her

[brisk wharf]

FPC:
Aura is good better balance less broken
Dex is good and different gamestyle

people abused of aura because stack hp and 3rd pov supp

[fathom ledge]

Aura is NOT good

[river viper]

That what I'm saying but not everyone agrees

[peak bramble]

Update your discord

[lofty lark]

Why are binds on Xbox kbm so wired

[outer portal]

U play kbm console?

[abstract gull]

On Xbox they can

[outer portal]

Ik he can but I didn’t know people were open about it

[abstract gull]

Oh they are open like ages ago

Cuz it's allowed there so it's not cheating so

It's unfortunate ps can't do the same but it's their policy/ rules or something I guess

They rarely let people kbm

[bitter estuary]

did they end up fixing the xbox issue yet?

[minor nimbus]

Nope

Me and my mate both crashed atleast once in a 3 hour play session

[plain meadow]

The devs have already pushed the PS5 fix, and the Xbox fix is expected shortly. about 1–2 days.

We’ll keep you informed once we know more.

@bitter estuary & @minor nimbus

[bitter estuary]

great, thank you!

[sage wolf]

Does anyone know how to participate in the leaderboard or why it says I have a score of 0?

[abstract gull]

Which one you mean

[sage wolf]

Both the ranked and lancer one. Ranked says I have a score of 0, no leaderboard rank and in diamond. Lancer one says no leaderboard rank, but a score of 5283 and 386 wins. I’m mostly wondering how to be able to get a rank ig

[abstract gull]

FPC: for ranked one you need to be in front of the top 1000 guy if he's master you are much lower then he is for lancer you need to check how much score the top 100 guy has and get in front of him

[sage wolf]

Thank you. How do you get a score for the ranked leaderboard though?

[abstract gull]

By climbing up

And winning

[sage wolf]

Ok. Thank you

[abstract gull]

N

Np

[silver elm]

Its looking good in phtot but after the update on Xbox the graphics are paatato like graphics

[clear void]

is there a performance/quality mode on Xbox?

[regal cosmos]

Any way to verify the gamefiles? And have you tried restarting the system?

[silver elm]

No

[silver elm]

Yes 5 times or more

[silver elm]

I have xbox series s

[clear void]

yeah i used to play on XS too, thats why i am asking, i remember like there is a performance/quality option in the video settings

[silver elm]

No

Its game issue i think

Other games are looking so good but after update the fragpunk is looking like pattao graphics

[regal cosmos]

Me personally I’d sit with the potato graphics and wait for them to fix now that the disconnect and crashing issue is fixed

[silver elm]

Yes after the next update its will fix and another problem will occur

[regal cosmos]

It’s Christmas season it’s time to keep our hopes up my friend, the graphics issue will be resolved. You’re the first person to mention it so I’ll also suggest for you to send an email to the devs so they’re more aware over at #game-support

[silver elm]

Ok sure brother i will just w8 and i will mention them

[autumn flame]

great day to be a PS player

[regal cosmos]

you’re doing good work my friend

[dusk tundra]

i'll see that a lot of enemies/or even spectating teammates that im getting every game lock onto enemies/me? not sure if its an aim assist thing or not? 😓 looks very suspicious everytime though

[regal cosmos]

Most likely bots, if they overall look or play weirdly and then snaps onto an enemy trap or an enemy overall it's more than likely one of the bots

You could double check by remembering the name, and then going into your recent players in the friends list and if they're not on that list it was a bot

[dusk tundra]

i see!!! thank you, ive been thinking they were cheaters all this time LOL

[paper saffron]

Does anyone have a build that can cheese anxiety in toyfront line

[lofty lark]

How do I verify my account on discord

[azure tapir]

#in-game-binding

[lofty lark]

Ty sm

[azure tapir]

Anytime! 🙂

[slim cliff]

if i completed 18 more draws i'll get the knife or its 50/50 i get it?

[dusk tundra]

50/50 i believe

you can also redeem stuff which can give you a higher chance to get it i think

[stoic cradle]

It’s not 50/50

The chance is explained on screen by the !

[abstract gull]

FPC: then you have the chance to get the sword for 1% instead of 0.01% I believe but check the icon and it tells you exactly what number

[grand hollow]

ye its a 1/99 chance every 50 pulls

[brisk wharf]

You gonna have 100 materials 99.99% 😉 and 0.01% knife

[grand hollow]

1% chance to pull a ultimate reward without the pity (split into 2 rewards, the knife or the material). if you do hit the 1% on a normal pull, 99% (0.99% chance overall) that it is material, 1% (0.01% chance overall) that it is a knife. When you do hit the pity of 50 pulls, you will ONLY be able to pull a ultimate reward, which is still split at the 99% chance for the material, and 1% for the knife. 10x ultimate rewards gurantees a knife, however it usually comes earlier due to extra ultimate material from duplicate weapon skins

[slim cliff]

Thnx guys appreciated

[tepid shard]

Is the crashing on Xbox fixed?

[azure tapir]

Not yet, but a fix is coming soon.

[tepid shard]

Thx

[vital merlin]

Will we ever get to see the effects change colors based on skin customization?

[azure tapir]

Maybe? I’m not sure. You can request that in #game-suggestions though!

[tepid shard]

I feel like i shouldn’t ask again but has the fix been put out for Xbox yet or will it be tomorrow?

[azure tapir]

We don’t know the exact time, but it’s within a couple of days.

[trim copper]

How does a PC player skin share to a PS5 player?

[regal cosmos]

Should be by just playing with them, they should have the option to pick your skins in the match while you pick the shard cards

[trim copper]

Im trying but my friends skins don't show up

[molten nest]

Is there a way to enter Scrimmage mode without having to queue into a different game mode? Scrimmaging is honestly my favorite part of Fragpunk so far and I'd like a way to just jump into Scrimmage mode without worrying about joining a game I'd then be commited to.

[trim copper]

If you go to gamemodes and I believe arcade in the gamemodes there is scrimmages

[molten nest]

Oh, I see how it works now. Thank you!

[trim copper]

Np

[balmy pawn]

Hello administrators.
My username is LBS-RAS.
My complaint is that the ranked matchmaking in the game is unbalanced. In several matches, I have three Diamonds and two Masters against five Masters, including Ace Masters. Losing match after match and having to surrender is exhausting and frustrating. I spend money on the game, and every day I feel less motivated to play, and I lose more and more due to the lack of balance between teams. Several of us spend money here, and we see that you don't balance the game in terms of ranks. I find it unfair to play and not progress, but rather the opposite, to keep dropping down.
Thank you. I hope you fix this, or it will have been a pleasure playing here, and I will spend my money and my teammates' money on another game.
Regards.

[outer portal]

it’s like 1% its almost impossible you’ll most likely have to get crafting

[wet onyx]

This is the community help channel, only players read it. Please send your feedback to #game-support or make a suggestion here #game-suggestions

[full socket]

what character is this?

[azure tapir]

That is Pathojen.

[silver elm]

Hey fix patato graphics for xbox player after update

[slim cliff]

Guys how is it that am diamond rank and I get in a lobby full of aces n yet my team is all diamonds

The opponents are all aces

[abstract gull]

FPC: they might started having a losing streak but if you are 5 stacking there is a possibility you play against aces or even pms

[slim cliff]

Between yesterday n today I won like 4 times thats it the rest all loss

N still I get matched against top tier players

[abstract gull]

They probably had a lose streak that's why

Cuz its low to get into their lobby

[slim cliff]

Hmm

[abstract gull]

Unless ofc they manipulate ranked system (by being in q with silver player)

[slim cliff]

Nah am talking a team full of aces n top leaderboard players

[abstract gull]

Then idk

[slim cliff]

I guess they play a team n I play with randoms that's why

[abstract gull]

Nah

Or maybe? I really cant tell you cuz I always get mix lobby

Ranged from plat-pm

[slim cliff]

The only matches I win is when I play against diamond players XD I win a match n I lose 4 XDDDD

One match out of 5 I get matched against my rank

[abstract gull]

Yikes

[minor nimbus]

You on console ?

[slim cliff]

Pc

[abstract gull]

Yeah I can't tell you much I'm ace 2 and get mix lobbies

[minor nimbus]

We haven’t played together then yippie

[slim cliff]

Hehe

[trim copper]

Anyone know how the twitch drops work

[minor nimbus]

Make sure your accounts liked to your twitch watch twitch stream of game get rewards ingame

Linked *

[trim copper]

Gotcha ty and my discord acc right?

[minor nimbus]

No your account for fragpunk

[trim copper]

How do I do that😭

[minor nimbus]

When you go to the twitch drop if you have a netease account it’ll direct you to the page to login

[trim copper]

Im sorry for so many questions but how do I go to twitch drops

[minor nimbus]

On twitch

Go to a fragpunk stream it’ll say drops go to that

[trim copper]

Okay ty ty

[velvet belfry]

also dont forget to link your fragpunk account to your twitch so u actualy get them. On the twitch fdrop click conect and it will take you to the website

[nova wave]

FragPunk Official Website

[hushed sedge]

They fixed the game thank Jesus

No more crashing

[velvet belfry]

lets goooo

https://cdn.discordapp.com/attachments/1437480838097797134/1438685498318000228/Untitledvideo-MadewithClipchamp2-ezgif.com-speed.gif

[cold dagger]

There was shown a 1k limitted time fragpunk coin bundle for 1$ in the insta post,is it not yet in the game or i just cant find itt?

[regal cosmos]

Comes out on the 20th

[cold dagger]

One last question,i saw you can get a knife for succefully banning someone who cheats

[regal cosmos]

The baton?

[cold dagger]

How does that work? Do i need to sing upp somewhere.

[cold dagger]

Yes

[regal cosmos]

That system usually gets unlocked for a user that has played for a while, got a relatively high rank etc. I don’t know if it’s changed but it used to be pc only for some reason since it never got unlocked for console users

If you’re granted access you’ll get an in game mail about it

[cold dagger]

And what happends after i get accepted? Do i just get itt? Or do i have to do something?

[stoic cradle]

I don't think they are doing this programme anymore.

[cold dagger]

That might be true

[stoic cradle]

But the aim was to watch players who you suspect of cheating and send a report in.

[cold dagger]

I got 98 hours and ym ace 5 and its not unlocked for me

[stoic cradle]

I'm assuming if you reported a cheater correctly, you would get it

[cold dagger]

I see

Its sad its no longer active but thanks for the help

[stoic cradle]

I don't know if it's not active, I'm just unsure of whether they are recruiting more

[regal cosmos]

You got the weapon after one report, and unlock each color of it for every level you reach. People that have it unlocked can still do it I’m unsure if new people can get it since they haven’t said anything

[stoic cradle]

xactly like this

[regal cosmos]

Not that many people that do it, but it’s a nice side thing when you want to relax since you get profile xp, bp xp and xp for the level

[abstract gull]

Cries as a console player

[regal cosmos]

[heady dawn]

So it’s not free? @regal cosmos 😔

[regal cosmos]

Nope it says that you currently own the free version of the battlepass, if you go to the last page it’ll say that you need the premium version for the nitro skin

[heady dawn]

Okie 😔

[desert lance]

I have a question

Where df i can see my achievements

Since they eliminated the challenges i dont know where they are

[azure tapir]

Challenges are located by clicking on the battle pass, then clicking on Battle Pass.

[abstract gull]

FPC: go to your profile then on top look for achievements

@azure tapir hai

[azure tapir]

https://tenor.com/view/hey-wave-hello-hi-waving-gif-10283712

[desert lance]

W

[eternal blade]

queue up with na gold (diamodn 5 15 lp) and get put on eu vs ace

this game is completely unplayable

@stoic cradle please tell the devs that this matchmaking in a ranked game is why the game is dying. i am sick and tired of being booted out of diamond over and over because i cant carry into aces with 30 ping across the atlantic. this game is so fun but my ranked experience makes me think this game actually deserves its death.

i can only take so many breaks and untilt myself so many days when this kind of stuff happens over and over again

uninstalled game. thinking about whether im trying cs or valorant.

[stoic cradle]

we don't have any contact with the devs, you can send #game-suggestions or an email #game-support

[eternal blade]

okay

[kindred sierra]

[cold dagger]

is it possbile to send screenshots to bug-feedback?

i got a bug while playing and i screenshotted it,and i wanna submit that

and another question,it happends to me every match and sometimes every round where i get kicked out of the match to lobby and then i need to reconect again it even happend to me while i was fighting. anyone know why that keeps happening?

[stoic cradle]

#game-support

[cold dagger]

What about my other one?

[plain meadow]

Are you on XBOX?

[proven violet]

hey everyone.. where can I get this? I don't seed it in a shop anywhere.

[hazy musk]

wheres the Discord button located in a game?

[stoic cradle]

not available in the store

[proven violet]

well why is it showing up in my inventory as a free use? lol

[cold dagger]

no pc

[velvet belfry]

U might have a ticket for ir

[cold dagger]

how the hell did u get a free trial 0.0 and do u know if this is for everyone?

[cold dagger]

u can get tickets to try out skins? since when

[proven violet]

I have no idea! It just randomly showed up there in my inventory! I didn't ask for it or anything

[velvet belfry]

I have some so it's true frfr, no clue how I got them tho lmao

[cold dagger]

lucky 🙁

[ebon flame]

iirc it's a reward for this new beginner event thing where you give thumbs up to ur teammates and stuff

u can try out the discipline plasma skin for a week after using the trial card lol

[abstract gull]

FPC: it's an event currently you can get a trial for the plasma skin to try it out for 7 days from the "best friends" event it's just give 10 likes to people that's it to get the trial

[tall fractal]

game aint booting up >_<

i tried verifying the files and restarting the launcher and my whole pc and nothing worked anymore i could do?

[abstract gull]

@azure tapir

[stoic cradle]

reinstall

[tall fractal]

no other way?

[stoic cradle]

i'm not tech support

and i dont know whats wrong with your game/pc

but usually fresh installs will solve a lot of issues

[tall fractal]

yea obv but it's not ideal for me

[stoic cradle]

Might also be something to do with your pc so check for driver updates

[tall fractal]

nope not drivers

[wet onyx]

you can try and get help from #game-support , there is an email in the linked page

[tough orchid]

does ultimate material expire? or will it still be there for the next skin lottery?

[abstract gull]

FPC: It will still be there for the next lottery it's a forever thing

[random pumice]

in the new faction showdown event, does anyone know if the red or blue team is investigators, bc on this picture they posted it didnt say which team is which

[olive yoke]

Red - Investigators
Blue - Kepler
https://discord.com/channels/1242297152970166282/1448868501904425141

[azure tapir]

What is your CPU?

[tall fractal]

Too late for that i tried alot of stuff for like 2 hrs and gave up

And i lowkey dont remember what cpu i have xd

Thx anyways < 3

[azure tapir]

Okay. If your CPU doesn’t have the AVX2 instruction set, the game will not launch. The AC system will, but the game itself will not.

[tall fractal]

Idk if it does or not but yea i was running the game yesterday so idk if that’s the problem

[regal cosmos]

On the picture the blue team is the investigator (red role) and the red team is Kepler (blue role). Can tell by looking at the lancer’s at the channel æro sent

[azure tapir]

You can look up your CPU and see what the spec sheet says about which instruction set it uses.

Also, have you tried to run the game in administrator mode?

[tall fractal]

Yea tried in admin

[azure tapir]

Hmm…when you try to launch the game, what does task manager do? Does it automatically detect it, then closes the game? Does the game show in services?

[tall fractal]

Idk i didnt have time to check the game boots up and the warning flashing lights thingy pops up for like 5 secs then it crashes

[azure tapir]

The computer crashes?

[tall fractal]

No the game

It crashes and opens the launcher again

[azure tapir]

Oh. Gotcha. Does it then open up a Window with an error message?

[tall fractal]

No error message no

To spare ur time im redownloading the godforsaken game if the game still doesnt launch is it cool if i dmed ya?

[azure tapir]

My DMs are closed, sadly. I’d say to scan your computer for viruses, do an SFC scan and a DISM scan and see if that helps.

[tall fractal]

Okie if i run into any trouble do i @ u here?

[oak pine]

any idea why when i play with my friends on Xbox that in-between rounds the game crashes but when I play by myself it works perfectly fine ?

[azure tapir]

Yep! 🙂

[tall fractal]

Aight thx < 3

[azure tapir]

It’s an issue that the devs are working on right now. I don’t have an ETA, sadly.

[oak pine]

sounds good thanks

[tulip jasper]

guys how do i change the shard card lobby? i forgot where u go to customise it

[azure tapir]

From the main menu, click on Shatd Card, then select what game mode you want to play. 🙂

[tulip jasper]

no i mean like u can customise the lobby where u are picking shard cards during a match

[azure tapir]

Oh, yes, you can for custom lobbies. There are the pick three and the captain’s mode.

[stoic cradle]

i'll check for you

i know what youre talking about

[tulip jasper]

ik what u mean but am talking about the background and the outer parts of the shard cards, there is a way to customise them

[tulip jasper]

thanks

[copper shale]

how to know what lancers u can use for the factions?

[stoic cradle]

its in the post

[copper shale]

thx

[stoic cradle]

#faction-showdown

[azure tapir]

Oh, sorry. I think that would be 👆

[tulip jasper]

ohhh okay thanks

[tulip jasper]

it’s fine thanks for trying to help anyway

[azure tapir]

Anytime! 🙂

[copper shale]

does ur kills in ranked count for faction or only from standard?

[stoic cradle]

finding that out

[copper shale]

ok thx

[turbid girder]

I thought we could finish previous season battlepass???? I had purchased it back then but couldn't find it?

[azure tapir]

You can. If you click on the battle pass, you can the click on the refresh button in the client to switch between paid battle passes.

[turbid girder]

thanks!!

[warm bramble]

Need help with a question. So i played Fragpunk on release and it had a decent few players no bots ect... but i recently came back and all the arcade modes seem like bots im not pro bit i shouldnt be dropping 50-70 kills. So my questions is how is the state of ranked is there enough people to be able to play consistently or does it fill with bots of some sort?

Like i wanna get into it and grind but dont see the point if queues take 5+ mins n arent against real people

[severe terrace]

Do U guys have any codes?

[azure tapir]

Not at this time, no.

[severe terrace]

Okay 😔

[minor nimbus]

The player base is slowly shrinking

Is as simple as I can put it

[feral cairn]

I need help. My second account(BudderSauce) got wrongfully banned because i am to good😅
But since my account is now banned i can not make an appeal.
I tried making an appeal on my main account but then the game just tells me there are no bans against you so i dont know how to proceed. Does anyone know how to possibly reach the devs or admins or whatever.

[stoic cradle]

you can send an email #game-support

[feral cairn]

Where to?

[stoic cradle]

to the email in that channel

[feral cairn]

Im sorry idk what you mean

[stoic cradle]

click the channel

and everything will become clear

[feral cairn]

Thank you!

[quiet acorn]

I'm so I'm diamond five why am I being put against the second best sekert in the game <@&1242324789629161502>

[azure tapir]

[blissful basin]

https://tenor.com/view/i-don't-know-idk-idk-about-that-gif-7336250873949261946

[regal cosmos]

[azure tapir]

It means that your rank doesn’t equate to your actual skill. 🙂👍

[regal cosmos]

We don't know, since diamond can queue with higher ranks it's understandable you get queued with them regardless if it's the top serket or someone that doesn't have the top lancer title. Please don't ping the whole mod team for that though, we'll answer your questions regardless unless another user already gave a correct answer

[deft storm]

I don't have a team for the fragpunk tourney, how do I join one/ get players to join my team?

[woeful jetty]

#find-teammates

[shadow kiln]

for the limited fragpunk coins we’ll get during christmas update can we use them on skins?

[river viper]

Yes you can use it on whatever you want

[velvet belfry]

skills

if its too hard u can play with me and ill reset you back to bronze

[ancient seal]

Where do I use snowman globes

[azure tapir]

You have to set it using the emote wheel. Then, press and hold B, then choose the snowman globe and one will appear on the map! 🙂

[abstract gull]

Lancer leaderboards usually mean nothing since you can farm those points if you keep yourself low elo

If it's ranked now that's something

[quiet acorn]

@abstract gull yes it was ranked why would I bring up being diamond and it's being a problem

[abstract gull]

Ranked title and lancer title are 2 different things

It also could be that guy just hard stuck dia

Cuz in high elo you will never see lancer titles but if you do thats scary

(master and above)

Also don't need to ping mods for this question they got nothing to do with It

[fathom ledge]

I mean not really

That just means they one trick 😂

And can't use other lancers most of the time

[abstract gull]

Till ace maybe afterwards nope

I'm getting jumped up here 😭😂

[fathom ledge]

One of these days I'll join you up there 😭

[paper trellis]

I have question fragpunk x gibson les paul is that a limited edition weapon? like never some back again Im curious

[regal cosmos]

We don’t really know as of now but in my personal opinion it probably is a limited weapon to be honest, would explain the long uptime of the item too

[paper trellis]

ahhh I see ^7^ tysm

[minor nimbus]

Yeah it’s like how collabs are I’d assume unless they did another collab in the future there is not a high likelihood it will come back

[ripe turret]

does kismets shop return or was that a one time thing🌚

[river viper]

We don't have any info on if it will return or not

[ripe turret]

I hope it does

[smoky pivot]

Does anyone know if we play with certain lancers on ranked will the kills count towards our score or do we have to only play basic shard clash?

[stoic cradle]

its shard clash only

[quaint breach]

where do i pick my team or sum?

[regal cosmos]

For the event or tournament?

[quaint breach]

Uhhh for the 1000 fragcoins i saw it in my in game mail

[regal cosmos]

Oh you don't have to pick a team specifically, but you have to be the mvp with the lancer. There's more info over at #faction-showdown

Check the pinned messages in there

[quaint breach]

Okay thank you!

[regal cosmos]

Happy to help

[quaint breach]

Oh only top 1 mvp gets fragcoins 😔

Im too employed for this

[river viper]

yeah top 1 of each lancer get 1k

[stoic cradle]

you should pick a team

the winning one gets rewards

[regal cosmos]

https://tenor.com/view/oh-agent-smith-hugo-weaving-the-matrix-interesting-gif-8299198696209080045

[stoic cradle]

https://tenor.com/view/mainlymannie-boss-and-ceo-you-have-been-promoted-you-are-now-one-of-my-elite-employees-mouth-agape-gif-2107605300317374252

[quaint breach]

Factsss

[quaint breach]

Windwalker is the way to go

[stoic cradle]

you better join kepler

[quaint breach]

Kepler lowk ahh

Also wtff happened to aura

[regal cosmos]

Yeah she got a bit nerfed, by a bit I mean a ton

[quaint breach]

A BIT

unplayable now broo

[regal cosmos]

But with her overhealth thing she doesn't take damage in duels when it's activated when the timer has expired

[quaint breach]

Only as healer shes ok

[regal cosmos]

Same with path traps

Might also be the case with jag traps but I haven't tested it on that

[quaint breach]

Then they should just patch that not nerf her entire gameplay

[regal cosmos]

https://tenor.com/view/fax-facts-true-fax-machine-no-cap-gif-23341580

[kind spear]

For the event thingy

1. Does it need first and last name for the player name

2. In game identifier?
   Like your username??

[abstract gull]

@regal cosmos

[stoic cradle]

Which “event thingy” 😅

[celest junco]

Is there a website where I can link my FragPunk account to other devices? I know I saw it somewhere I just cant remember

[nova wave]

FragPunk Official Website

[celest junco]

Thanks bot

[gaunt pebble]

What are the top 5 of the most competitive lancers ?

[river viper]

Well it really depend on a lot of variables, team synergy as a player, attack or defense etc...

[gaunt pebble]

in general

[grand hollow]

in terms of lancer leaderboard, if you try to compete for top places, the most competetive for that would probably be dex, aura, pathojen and counterfeit as they have multiple people above 10k points for said lancer, while other lancers have less, and usually only 0-2 people above 10k, so catching up to them will be harder

[abstract gull]

FPC: If you mean ranked meta wise then Windwalker, ixhel, Counterfit,dex,patho, jaguar,chum, hollowpoint, corona,

Is what I can think of right off the bat

[wise rune]

im bored of the xbox crash 🙁

[woeful jetty]

Literally just got kicked out of a game 🤡😅

[wise rune]

me too haha

[river viper]

same i've been not playing for a week, it sad

[wise rune]

i think its the only choice we have

i love this game but i need to be more strong mentally 🤣

[woeful jetty]

It's annoying but I love this game and can't stop playing lol 😮‍💨

Sameeee

[wise rune]

The bugs in this game are the bridge that connects the pleasure of playing to the sad reality of life

[warped osprey]

I would love to actually see a reasoning behind winning/losing lancer points
Playing 5/1/3 and winning 6-0, by them surrendering 3-0 and still losing lancer points is just irritating

[minor nimbus]

#game-support if you put in something here the devs will see it

Sadly I don’t think they are actually in the server unfortunately

[granite haven]

Where do I go to link my account

[wet onyx]

#in-game-binding

[granite haven]

Thanks

[graceful mantle]

How do I contact fragpunk support they took 40 points off my rank saying I left matches early and I havent

[river viper]

#game-support

[fathom ledge]

Rip Bot

[warm summit]

#verify

How do I verify my Discord account in the game?

[stoic cradle]

#in-game-binding

[warm summit]

love you twin

I was wondering how to get an affiliate program in fragpunk.

I had an affiliate program with Valorant, which included a test server and sneak peaks.

[stoic cradle]

#server-news message

[wintry solar]

how long does it take to crash on xbox? on my pc it consistently crashes after 30-35 minutes, I've started setting a timer so I don't accidentally play longer than 30 minutes before restarting the game

(note: it's not the LD_PRELOAD issue)

I keep hoping that in the few cases where I do wind up being on too long and it crashes near the end of the match and I'm not able to rejoin that I won't get penalized for leaving the match. I don't get the warning message saying it penalized me, but that would stink to have my A rating get knocked down due to something that's literally not my fault

[minor nimbus]

Personally mine hasn’t been too bad, maybe had a few crashes if that not as bad as pre-chapter update, if you want to send a appeal to the devs or CS you can do so in #game-support

[wintry solar]

I just filed a #bug-feedback, don't really expect it to be fixed for a while or just get fixed by mistake in a future update

[minor nimbus]

okay so on Xbox are you installed or are you playing through cloudplay

[empty anvil]

i installed the game

[minor nimbus]

Okay so when you start up the game what happens

just so I can get a better picture

[empty anvil]

It won’t let me login

it just click it without entering the game

[minor nimbus]

hmm is it a white screen with a button at the bottom or the main Fragpunk menu

[empty anvil]

No just the button with the picture of kesmet

[cosmic jasper]

how do get lancer next to my name

[minor nimbus]

So that’s the main menu try using your d-pad press down once

It should highlight login

the joystick can be iffy

If it’s still not working you may need to go to #game-support and fill that out since it could be a game bug

Or refresh your game

@empty anvil has it worked ?

[empty anvil]

yesss thank you !!!

[minor nimbus]

Great glad to be of help

[wise rune]

i crash randomly i can crash in 2min or 2 hours i'm gonna buy a rope

[azure tapir]

I don’t think tying a rope to your console will solve it, though. Make sure that the console is in a well ventilated area, and that nothing is obstructing the cooling fans.

[wise rune]

im on pc with xbox app and the rope is for jumping rope to lose the weight I gained because of the depression caused by the game crash

[azure tapir]

Okay. Same thing, then. Also, the Xbox App has an update today. Double check to make sure that update is in the queue from the Microsoft Store. 🙂👍

[wise rune]

youre wright its solve the problem?

[winged cedar]

Yes it does.

[azure tapir]

Great! I'm glad I could be of help. 🙂

[grand crown]

Anyone know if you need a full team for the upcoming event? Or can I sign up as a solo

[spice iris]

The email adress to send appeals is [e-mail], right?

[azure tapir]

Yes, you need a full team to sign up.

[grand crown]

Thank you!

[river viper]

that the one in #game-support

[spice iris]

🦧

[river viper]

well this is wrong on steam then

[spice iris]

Daamn. 🥹

[river viper]

i never got tell this email personally

[abstract gull]

Yup wrong Email use the one in game support that's the correct one

[stoic cradle]

@quiet acorn this channel isn’t for image dumps. To get faster queues for NA at this time you’ll need to enable crossplay and/or change server.

[faint rock]

on the tournament we play with veto ( ban maps ) ?

[azure tapir]

No. It’s in random. There is a pick/ban system for shard cards, though.

[faint rock]

ty ❤️

[wise rune]

my game seems work thank you mate

[sturdy bear]

you know i started really liking this game but it crashes way to much, ill come back in a year ig to see if it got any better

[pseudo sable]

Help when can I open my Christmas stocking ??

[woeful jetty]

The Advanced Festival Tree prize pool opens in 3 days, on that day you'll be able to use the festival stockings.

[untold obsidian]

I need help, but it's something I'd rather discuss privately; I've already submitted a ticket.

please

[wet onyx]

please contact #game-support , no one here can help you with game issues

[velvet belfry]

if it game realted you can go to #game-support

[untold obsidian]

I can't talk to them because I don't have my account anymore.I was unfairly banned and I have proof. And I help the community here in Brazil with players.

[velvet belfry]

and/or can send them an email to : [e-mail]

[untold obsidian]

Yes, I sent it to them. Will it take long for them to respond? I'm very sad because I love the game. They need to analyze my gameplay to see if there's a problem, that's all I ask.

i am from Brazil

[velvet belfry]

We dont have a period of time of answer, sometimes they can take some days to review it. Right now allo we can do is wait and hope for a good answer

[untold obsidian]

I love the game very much and I was very sad about what happened.

🙁

[velvet belfry]

I can imagine, still try to be patient, they will review everything with time

[dense lintel]

Hey guys! I play on PS5. Is Serke'ts teleport bugged? When i use teleport, and try to come out of the "sand vision", im not facing the direction im looking at. Here is a short (15 sec) video about it:

This makes the whole ability extremely confusing to use

[velvet belfry]

Hey we cant upload links in any chat unless its fragpunk related in #general-videos

as far as for bugs of any kind you can make report it here

#game-support or send an email to: [e-mail]

[dense lintel]

Thanks. Im not sure if its a bug or intentional. I will use the general videos tab then.

[velvet belfry]

just in case report it to the channel please

cuz unless iits a clickable video (preview and you click and it plays) it cant be submitted

[dense lintel]

okay, thanks

[velvet belfry]

np

[dense lintel]

❤️

[fathom sand]

Hay in the nightmare lottery are you able to get Doubles of the weapon skins ?

Cose I just got a weapon that I got before

[velvet belfry]

yes, but theyturn into the token so you can redeem into items