#community-help
1 messages · Page 8 of 1
I am a console player and I didn’t get the battle pass?? Help please
Does anyone know when they’re going to fix this?
Your getting this same one too?
I’m getting a bug, after playing a practice vs AI match I’m stuck on mute. Nothing I do is restoring my voice chat
I have audio and voice chat but MY voice won’t work. It’s stuck on mute
why are my ranked queues SO LONG in platnium??
Are you in a discord call when you play?
are they gonna fix these server issues lol
No im on ps5 no party chat or anything
Hmmm
My chat was working fine until I played vs AI match
Still no
I need help on finding the time limit in custom match settings
how do you get the free $10 currency for console
Same day 3 and still nothin
Wsp with ranked
Jeez.. still not able to login. This is getting ridiculous. The lack of communication is worse than Respawn💀
No way it’s been 34 hours and the servers are still broken. Does Xbox account linking at least work?
Not for me. Can’t even get past the login page 😭
Thank you
Nope it’s crazy
I had high hopes for this game’s console launch as well😔
Didn’t this all start most likely due to PlayStation? But it seems as though Xbox has all the same errors plus more???
The gameplay loop is so engaging wowwww I think I'm gonna main login
Yeah this one of the worst console launches I’ve ever seen, plus they even delayed it
Unless they fix it, this game gonna end up like spectre divide
They could probably fix it way faster if they had all the servers down for just an hour or two tonight
hey id like to link my xbox account to my fragpunk account but theres not even an option for linking xbox/microsoft
I can’t ever load into a match
And they went so quit after the console lunch
fr idk im lost
Settings > Privacy > Link other platforms
on the website?
im trying to do so on the web page i cant log in on xbox right now due to server errors and such
in-game
For those of you with EERO routers:
Step 1: Open EERO app
Step 2: Click on security and privacy
Step 3: Click on network controls
Step 4: Disable adblocking & advanced security
Step 5: You should be able to log in, have fun guys!
If you don't have an eero router:
Check if your router software has a filter. If it does either disable it or add your computer or console to the filter exclusion list.
Else, contact #game-support
How can I link my game with my discord?
Go to the "Events" tab, click on "Media info" and there you'll see all media liking options
ye after that? I should be able to see a verify channel, but I cannot find it
Concord pt 2
ty
whats the deal with missing matches in history? this game was done between 1.00am to 2.07am, 22k and completely missing from history?
It forgor
Apparently there’s supposed to be a button here that isn’t showing up for me. And also in the following screenshot too
is anyone else having the log in issue on pc
Log in issue?
network connectivity error i cant log in at all
On console to idk what’s up or when there gonna fix it
Does any of your other games have an internet connection?
I still haven't gotten it to work
nope
Hmm..is your PC connected and it has a network connection?
Anyone else stuck on mute even with open mic?
Yeah me
Is your mic actually muted did you forget to unmute
I'm getting a black screen on the superheated, cyber saint, and plasma tabs under the event section. Is anyone else getting that? I did recently reinstall the game.
You seriously think I didn’t check that lol
Hey can we link our ps5 account to multiple logins
Idk I sometimes forget lol
😂 sadly no maybe I’m just banned but I see a few others with the same issue, I’ll just have to use a discord/party chat for now lol
i just downloaded the game and i pressed login this morning, so right not its not letting me try to login in anymore, does anyone know how to fix it?
And I have a red screen on the duel select
Hii this error is showing to my friend, does anyone know what to do?
Hey Mena, check this out : #off-topic message
Can anyone answer about a data anomalies ban I have just gotten on Xbox?
thxx, ill send it to him
great, let me know if it worked for him 🙌🏼
So the login has a workaround but not this when trying to link an Xbox account to fragpunk?
Absolutely nothing
Does anyone know how to fix the "network error" on console?
EERO router?
I had to hotspot my Xbox to get around it then I’ve just been banned for some reason
Dang…
@signal jungle anything on this so far?
That’s weird, please contact #game-support
if im being honest, i have no clue what that is so i need a little bit of help..
Not sure how because there is no contact support for me
What is the fix for Login is not open yet?
Click on #game-support & email them.
The only other time I’ve noticed this pop up is when you try to connect something like a steam account to a different netease account. But my Xbox account has no other connections so I have zero clue about what could be the problem. It works just fine for linking PSN
The option to link Xbox or psn on the official website still isn’t there either, you HAVE to do it through the game itself which could be a problem
js checked yes it is so, is there a way to fix it or no?
guys does pc controller has aim assist in fragpunk ?
How do I see my player Id?
If you launch the game, on the left corner you'll see ID ... or in the right corner of your profile if you can launch the game completely.
If you still can't find it, don't worry they will help you with it.
no fix 
Have you tried the steps mate?
Is it my username then the #?
I have just emailed do you know how long they take on average?
Ps5 network error issue sorted out or no?
Xbox isn’t so guessing not
It's happening on xbox too?
Hey bro are you aware of this error when linking an Xbox account on fragpunk or when on Xbox attempting to link any other accounts?
Yh not to everyone but I have it currently
Same, all it says whenever I press login is 'Network error. Unable to connect to server.'
I have to use my hotspot from my phone to play but have just been banned for some reason not sure why yet
That's weird, I was able to link my Net ease account and my twitter without a problem, I'm on Xbox btw
Hi guys someone can give me their code for the invitation? I can give my code too
Worst console release tbh
What region are you in? Mine gave me the option to connect my steam when I first started up the game but it said the same thing
Fr, xdefiant had a better release😭
The game is fun just really annoying with the bugs
Yeah, I was there for that too 😭
I have no clue what to do and none of the devs are on at the moment
Im still stuck on the title screen too but damn it shouldn’t take this long to fix it
@signal jungle how long till we can expect this bug to be fixed
I can’t even get to that screen due to this when linking an account
Here mate ^^
This doesn’t make sense as somebody in the same region got their steam linked to Xbox no problem. What am I doing wrong?
I can’t get fully into the main menu as I’m banned🥲
froggy is not a dev. we have no information to offer at this time
Hey, i've never seen that error before. Uhh let me check
Other people like @remote moth have it too. It seems to be only on Xbox. Also lionheart what region are you?
😭😭tell me your joking pls
all we know is that dev team are aware of the issue and are working on a solution.
I’m NA, in the United States. Happens on XBox (console, and app on PC)
I also mentioned it to spec but they haven’t responded or said anything on it
So we in the EXACT same situation. Did you try to link an account when you started up the game for the first time? Also I feel like this 1 minute cooldown is a bit much
lets not spam please
Yea he is a bit late, always send Support a email first.
I’ve sent one email and one through the game but I got nothing on that yet.
I tried linking when I first started it up, and then again through settings.
So could trying through the first startup be the issue? Thats what I did.
It take some time mate, 4-hours - 3/4days. Support is a bit chaotic since the release till now..
How do i get me reputation level back up? I kept lagging out of games and dropped to a D grade
I'm having the same issue
Ok. I’ve submitted an email in addition to responding to Spec’s info request via DM.
NA
Yeah so it seems most of the instances came from people who tried connecting an account upon launching the game
Hmm
@upper willow when you opened up the game for the first time on console did you attempt to connect your account from the login screen?
No, I linked my account after doing the tutorial and stuff, but I didn't get my CBT rewards after linking my Net.ease account
Yeah it seems as though I have found the issue here. It only happens if you attempt to connect an account upon first login
Yes I did indeed but the same thing happened. It still said that I couldn't due to local regulations
Yeah then that's probably the problem
@plain meadow @signal jungle I think I found the issue with this literally everybody who has this attempted to connect their account upon first startup through Xbox instead of going into settings after getting in the main lobby
So I might try to find a way to make a completely new account on my Xbox and see if I skip the first area where you can connect an account upon first launch then maybe I could try to play the tutorial and then go to settings. Unless it messed something up with Microsoft too
That might work
I feel really dumb for this 😭 But I notice you can link discord and fragpunk together. But I’m on a play station 5 and I don’t see the discord button in the game. Do yall know where it could be? Please and thank you 😭🙏🏼
Sorry I just checked and don't see it either, maybe you just got to link ur PlayStation account to discord if u haven't already.
When do we get the rewards for console ?
You're not, click on Events & you can link your discord from there.
Thanks so much yall 🥹
Has anyone got the 3k fp coins ? They said new console account are gonna get them and I didn’t get nothing
Hello, do you have any tips on how to fix connection error to the server?
Check this out : #off-topic message
You're welcome 
thank you, will try it out
So I used my alt Xbox account and alt steam account and did that and it works just fine. Is there any way to log out of a fragpunk account on Xbox?
Yeah I'm pretty sure you can unlink your Xbox account, I've never tried it but I've seen the option for it
Yeah but I only have the Xbox account t with nothing else linked so I can’t unlink it
I do have a question though, would the CBT rewards be connected to your Net.ease account? Because I switched to it yesterday but it still says I'm connected to my Xbox account. Right now my mailbox doesn't have the rewards.
I don’t know
Nice! Now just have to figure out how to get rid of the current Xbox acct
Oh then I don't know.
so, you can't get the playstation pioneer bundle without a playstation right? or will it work if you sync the playstation acc with pioneer bundle to xbox?
I literally can’t log into anything on my main account other than Facebook. So imma connect my Facebook account to my main one rq
Can I unlink my accounts from the fragpunk website?
Is there any fix to the server connection error on PS5?
I have a problem. When I first login to fragpunk on my Xbox series x I claim my rewards including my pre order bundle rewards and my beta rewards and then when I when to settings on fragpunk to link my accounts it made me reset my whole game and When I log back in to claim my rewards my pre order bundle and my beta rewards wasn't there. Please help me
That’s a bot bro
I think I’m making progress here
Yeah the same thing is happening to me right now. I think the problem is that we made the main account the linked account and that caused us to temporarily lose our stuff. What account did you link? I really hope that's not the case because then we won't be able to access that data until they add that feature. For me I think my situation is a little different because I connected my Net.ease account, and it also says that my Xbox account is the main one, so idk what's going on.
Nice, stay determined!
Hello guys
How to make my mouse work in FragPunk
The keyboard works fine but the mouse doesn’t
Anyone know how to fix this?
I play on ps5
I’m waiting with bated breath
Not a single one of these work arounds worked are there any other things i could do to not get network error?
plus after using a vpn i just got a blue screen
It was net.ease
And you clicked that as the account you are using now right?
… can someone explain
I don't know. When I linked it on my Xbox it made me reset my game and start over
does anyone know how to fix this lag.. fragpunk is the only game i lag on.. pc was unplayable so i quit playing, and it finally released on console and now it’s just as bad on console.. constantly at 20+ route flapping, which makes me teleport non stop and just all around unplayable. i have over 1gb in internet speed and don’t lag in any other games so i have no idea what the problem is
the vpn did work thxx
I think you probably did then
Do you play on the right region? Click Play & press R
Is there a way to delete an unlinked fragpunk Xbox account? I want to try a fix for the “local regulations” issue, but need to start fresh.
yea west coast bro
Idk might want to ping Doctor
Have you tried unlink your net.case account?
Yay!! Happy to help. Tell your friend to enjoy playing!
Is there a limit to how many accounts can be connected to fragpunk? I’m trying to link my Facebook one but it just brings up a blank screen
Wired internet connection?
No, you can link Discord/Twitch Youtube etc..
I don't think you can
yep, i’ve tried ethernet and wireless. both above 800mbps
@brazen inlet I sent them an email yesterday, just waiting for a response. I'll tell you if they give me a way to fix it.
I think I’m like blacklisted from being able to connect my Xbox account to fragpunk due to trying to when I first launched the game. I’m trying to find any way to solve this but I can’t find a way. Can a mod please lower the chat cooldown?
Ok I'll add you
I’m pretty sure once you unlink an Xbox account it creates a new one immediately which throws the idea of a fresh restart which would work out the window
mine worked for playstation. was signed in on wrong playstation account so i went on pc and linked my correct playstation account to it on pc
Yeah @plain meadow I think the issue is I tried to log into my fragpunk account with steam when I first launched the game on Xbox but then it must’ve glitched out and now all of those accounts are disabled from connecting to my Xbox one, as well as my Facebook one as I hadn’t had it connected to my steam account and instead I hadn’t it on my Xbox account. I’ve tried everything I could think of but I am beyond confused, also @zinc thicket the bug is only for Xbox
you try re downloading?
Yes. I could try unlinking my steam one from my netease account as that’s where my main game data should be but then I think I risk losing all my items
There’s not even a way to unbind any accounts outside of fragpunk, the website doesn’t do anything. And then if I unlink my Xbox one currently it just makes a brand new account immediately and puts in on the Xbox account instead of waiting until I’m fully logged in.
I wish I knew of a way to delete my failed Xbox Fragpunk account. So frustrating.
Oh ok here’s a summary @plain meadow and @signal jungle so my steam data is on my netease account (the original one) but it seems like I’ve been completely disabled for connecting my Xbox account to that due to a bug where if you attempt to connect an account when you boot up the game for the first time ever it looks like it glitches out and makes it so Xbox cannot be connected to that netease account or any other connected ones.
That keeps happening to me on my ps5 tooo
I have no other possible reasoning other than that. I’ve put in 5 hours on Xbox alone just trying to fix this. I could try to find out if my main fragpunk account thinks it got connected but yet again that would say that the account is already connected but instead it brings up this every time. I tried looking up definitions but there’s no clear one
am i buggin
Yep, you only have 11 thousand when it needs about 18 thousand
Hey can anyone help it keeps saying network error cant connect to server on my PS5
ty bra
That’s the number one concern that a ton of the console players are experiencing, it might be due to your router or wired connection.
My network is fine tho
Yeah most peoples are it just seems like wired connections don’t work and certain router brands are not working. I’ve seen people solve it with a vpn but I’m having a totally different issue that’s only on Xbox so I have no clue
And I use wireless
@plain meadow So basically people are just getting blacklisted from being able to link their Xbox accounts to their main fragpunk account
It’s crazy start for a launch. My ps5 is doing the same thing. I’m just waiting on the patch lol
If there was a way to link console accounts from their website then maybe that could help
Is there any other devs that are available to ping that I could tell them the potential problem with linking Xbox accounts?
Same
Bro can’t count
Is there a way to do a full on wipe of a game on Xbox?
I just uninstalled the game and then the save files. About to log in and see what happens
So I deleted all my data and the game so once it reinstalls imma try logging in and see if it’ll let me. Since my Xbox account on fragpunk wasn’t linked to anything the data shouldn’t be saved. Maybe I’ll be able to link it then
Hello, since yesterday I can't enter the game because it keeps giving me the network error message, it can't connect to the server, I'm on PS5 and I've already reinstalled the game.
Didn’t work for me, sad to say. Lmk if you were able to do it
i thought those were 0s bro
I just installed fragpunk and I'm having problems. I closed a menu that popped up on accident and now I can't play the game. I've tried re-installing and everything. I'm on playstation
I went to the website trying to see if I can reach out to support or link my ps account there but I can't. Do I have to go to a different website?
I can't link it to playstation there, the option just doesn't show up.Isn't a game support area either...
@exotic night any luck?
how do i fix this i cant play without rubber banding
Yeah I’m getting the same error
I had to go do something but I’ll check now
It usually passes away my friend? Is that not the case for you?
nope its been like this for a few days
That was happening to me on steam all I did was change server regions
ill try it
There’s kbm on console right or is that bannable?
When you get in a game, the numbers don't return to normal values?
It was there in beta, but I wouldn't recommend you using it for now my friend. Not sure if fragpunk officially gave their blessings to use mnk on consoles yet. But you probably technically can use them right now. Will let you know if I have an official answer, so far it would be wiser to just stick to controller 
Ok
Didn’t work but I have one last strategy, maybe I could move all of my connected accounts to a different netease account
Where do I go to link my account?
Hey so if I just unbound my steam account from my netease account where is my game data at? Because I did that and now my steam is a whole new account
If you unlinked your Steam account from your NetEase account, your game progress remains tied to the original NetEase account not Steam. Re-link your steam account to the original net ease account. and it should be fine.
If not? contact #game-support they can look in to it.
Should I get chum serket or spider?
Spid..err!! at all cost hehe
So then how do I solve this if my netease account is blacklisted from linking to my Xbox one?
how do i get higgher lancer score
When will you receive the ban appeal e-mail?
That's what i also try to figure out with someone else.
If you got banned, make an appeal via #game-support & email them.
I sent an e-mail because I couldn't access the game, but they're not receiving it.
Yo is everyone able to load in the game I’m still getting that error at the beginning
It’s only on Xbox and I’m completely unable to use my account on there. I just want to play with my friends but if my main account is unable to be connected to my Xbox account then what’s the point?
We are not in contact with the customer support my friend. We can't give you an estimated response time I'm afraid. But it does take some time I'm afraid. Especially if it's a ban appeal.
If the number of reports accumulates, get vanned automatically?
and If I use the rapid trigger function keyboard, will it be banned?
So my netease account with my main account data on it seems to be unable to connect to an Xbox account.
Well we don't get to decide who gets banned in the game, but logically, yes that is how the process should go my friend.
I have seen people get banned for using a legitimate mouse software that adjusts their dpi and whatnot. It is relatively easy to be caught by anticheat software so it's hard to track it down as to why it happens my friend
Do you have access to your NetEase account doctor?
Anytime I attempt to connect my netease account to an Xbox account it says this. I do have access to it.
Yea this lame asl I still can’t even load the game up
Have you unlinked any of you accounts recently?
Nope. I think it’s because an error when you boot up the game for the first time on Xbox and it bugs out not letting you connect your netease or any accounts connected to netease because I’ve seen 3 other people I believe having the same exact problem
How does console players get the rewards? It’s been 2 days and still haven’t gotten the 3kfp coins
guys my friend still can’t log on to play fragpunk because network error how do we fix it
I have seen more than 3 people have this problem my friend. I don't think it's a you case but I also can't confirm what causes this. Does it forbid you from entering the game with a network error? Or just linking the account?
Have you checked your in game mail my friend
my friend can play on hotspot for like 5 minutes and it’ll kick him off still
Yes I’ve checked there’s nothing
And you're positive it's not on your in game bag either?
Just linking the account. My netease steam account is level 53 and I’d really rather like to play with my friends from that. The people that I’ve seen had it tried to connect an account upon first launch on Xbox instead of going into settings.
Does he use EERO as his internet provider or router my friend
No it’s not nothing is there thought it would maybe take a day so I waited until today but I still don’t see the rewards promised
his regular wifi is spectrum same as mine but i can play and he can’t. the only thing that he can get into the game with is hotspot and that’s not for long
Hmmm. Then it might be an ongoing game issue my friend. Since you can connect to the game from what I understand. Maybe they couldn't properly bring the linking service back yet. I would recommend going to #game-support and reaching out to fragpunk support from email 
Hopefully within the week I get the rewards idk if any console players got it
Have no worries my friend. Can you reach out to #game-support and mention exactly what you're missing? Is it just the coins? Or everything from the console launch compensation is missing?
If you can be specific about that
Support will restore your items back to you
It’s everything from the compensation
Yeah I think it’s an error with the account linking upon first launch but because when you unlink an Xbox account and it immediately creates another one there’s no way to do a complete restart. I tried linking another Xbox account so chances are it’s a netease issue and not a Xbox one because if I use a different netease account with different data it works just fine but it looks like people who try to link their accounts before getting into the main menu get their netease accounts blocked out from linking to Xbox
Idk if other console players got it idk if they sent out the rewards yet
There’s not even an option on the fragpunk website to connect console accounts
Alright definitely do mention that in your file my friend. This has happened before with beta items, rest assured you'll get your items back once you reach out to support
Other players should have had this reported in as well. I'm sure developers are aware of this my friend. Hopefully it gets fixed as soon as possible 
Alr I sent them a email ig now I jsut gotta wait
Normally, when the game launched, there was a link button but it also wouldn't work because console port was delayed 
Good luck my friend hopefully you will get your items as soon possible 
Somebody for the love of god please help load into this game lmao
So chances are a buggy version was put in instead? Hopefully we get a patch for these issues tonight or tomorrow
Same for me
So we just have to wait for the console fix do to a server linking account bug?
Halp me. HALPP
how do i get higgher lancer score
Does anyone else still have the network error when trying to login(console)
i still do but i just tried something and i switched from my wifi to my hotspot on my phone just to have a different internet connection and was able to log in to fragpunk on PC AND Console. I switched it back to my wifi and it wouldnt let me log in again. so my problem is my actual wifi wont connect to the fragpunk servers for some reason. i would say give that a try and see if you get that outcome as well @errant pecan
Ok I’ll try that in a bit, thank you!
I'm on Xbox. I have been playing the game for multiple hours sense release I bought the game pass all that. I went to buy 100$ worth of credits and I did not receive them I have all the proof in the world of purchasing I would atleast like my money back or the in game currency I paid for I have all the credentials I need and everything.
okay yeah if anyone has a eero router andcant login you have to turn off advance security setting in the app and it will connect instantly
Ooh ok I have eero with frontier
literally looked up eero wife fragpunk on google and it was the first reddit post
where do you look for redemption codes?? Is it on twitter or here?
anyone knows when the server gonna start it says check official notice but can't find where
So I purchased the pioneer bundle, why don’t I have the battle pass? How do I claim the rewards from pioneer pack?
hihi does anyone know how the days of the membership renewal works? If I renew it with 10 days left does it go to 30- aka the month or 40, with the previous time added onto it
Oh my god I can’t believe that was the fix
@young crown then use Xbox refound
Hi guys, i cannot login the game on ps5. Any news from devs?
Holy crap finally
Any chance I get my main account back after this big mess of an update that took all my progress away????
To everyone that has the problem, if you have an Eero WiFi router go to your settings on the eero app and turn off “Advanced Security” under network controls
I hope this helps most people
CHEATERS caught ahahahaahahaah
Anyone knows why there’s no cursor when using mouse on ps5
Cant even turn my head or anything
??? Huh
When I plug my mouse and keyboard to play
The keyboard works perfectly fine
But the mouse just won’t work
No cursor
No moving
Nothing at all
.☝🏻
This is something I just do not trust, there's no way that's a safe thing to do
I’m confused. Usually MnK isn’t compatible on console without cheating
The game supports MnK it works with alot of people
I just don’t know why I have this issue and how to solve it
I tried multiple mice and nothing worked
Not sure how to help with that I just use a controller lol. Maybe try looking for a YouTube video
Hey, I’m legally blind but love playing FPS games. I’m struggling to improve and would really appreciate help or a mentor to boost my game sense.
Well it worked for me, I’m turn the setting back on after I’m done playing but it works
can anyone tell me how to fix the network error on console? it’s been two days of this and not even a tweet from fragpunk
What setting I change with erro router
What would you suggest for a TP Link router ?
my frnd try basic troubleshooting theres a few YT videos on fragpunk network error console , simply search
Advanced security
Idk abt tp link router, probably the same thing
Day 3/4
Same issue
Use the eero guide or try ur mobile connection if u can login
@untold mortar is your country blocking it?
India so....
Not sure India is supported, maybe that's the reason. Did u try a VPN
Playstation...
Use VPN on ur phone and try mobile hotspot
Ight
Not working. From india too btw works on PC
Me too
Just started playing and was trying to figure out how to in-game bind to discord but when I go to settings and look at the bottom; there’s no Discord Icon for me to get a code to put in?
(I’m on console)
anyone know why I cant post in the lfg channel?
Post in the threads.
Are Lucky Vouchers still obtainable through events? Or only through FP Coins?
Same issue
I got scammed by the Game
How do I fix the issue
That's the fun part, you dont
I'm having the same problem. I've temporarily deleted fragpunk until they fix it.
Guys someone can explain to me how the invite your friend event works?
Best solution
Fingers crossed for a fix today! Thanks for keeping me in the loop.
Yo when I click the log in button it says login is not open yet when does it open
Guys Login with mobile hotspot it works
Hey guys, it says login not open yet for a friend of mine
Same for me
so i played beta on xbox, then made account on pc and im playing, linked my xbox to my main pc account and now i dont have my beta rewards
You can try unlinking and then relinking the opposite way - I think you have to link on the platform you want to continue on. If that doesn’t work reach out to #game-support
how can i do that>
I think you can do it on the website if you log in
thats dumb, i linked a beta xbox account
the devs are also really hard to contact, they tell me to go to discord then back to the game, then email
They told you to go back to the discord? They might wanted to tell you to go link your discord account #in-game-binding Only reason go send you in here?
It's linked
When sending an account inquiry email, is the ID the player nickname #tag or is it the ID written in small numbers underneath it?
Is the game not up yet on consoles?
Same thing happened to me
Yea for my ps5 it says network error when there isnt
Yup I've been waiting since the game released on console and it still isnt working
And I don't know why but there are no updates from fragpunk relating to these issues. They have gone radio silent no updates on twitter either
after all this delay there, they're doin this😭
Same bro
cant play on my ps it says the network thingy any help
Why can we take the fountains upside down now? It makes the game less enjoyable :/
Have you tried all the troubleshooting methods available? Since ur on console search on Youtube for console network error there's a few available for PC too
appearently every console player in this chat is facing this issue wth
hey guys so, my membership is abt to expire in 3 days, i renewed it rn and i didnt recieve anything.. like i got the membership but no coins or those yellow cans
Aren't they going to give an answer as to what's happening or at least are they working on this error? The people at NetEase are very quiet.
is that normal? will ich get those things 3 days after ?
Why can't I connect my discord on console?
You get them on a monthly basis no?
So you’d get them when the renewal starts
so my 1st membership ends in 3 days i renewed it, ill get the rewards after 3 days then right ?
Yeah
ty
Does anybody know if #1361576307879710850 works for everyone? Or is it only for console players?
Same console issue. Login not open yet. No response from dev either. Shameless
the game works? are servers alright?
eyo, any linux players here? got an issue with the mouse not really.. rotating the view lol
Dang, that's unfortunate, hope they fix it soon...
guys is ME servers down>
We have had a “response” the devs are aware and working on it.
??\
Weekend is coming they better fix it by then
It’s like they’re not even trying
They better fix it
Otherwise the game will have less time than spectre divide did
Yeah it will
Lost my account it reset back to lvl 0 when trying to use cross-progression. Please help
It’s still down over 50 hours later?
Let's just pray that it gets fixed by weekend
Yes
ty
No server issues atm
Please contact the support team - #game-support
I have tried to do that. I've sent an email and haven't heard anything yet. I sent it after it happen on tuesday.
Any updates from the developers? Because those trying to get in on console but stopped by network errors and the Xbox account linking issue is very bad
someone help to find verify bottom pls
My invite of friend code doesn't work everytime i get some to put it in it says invalid anyone know the problem
Delete any spaces
You sure? I’m still unable to login, along with many others 😭
There isn't any spaces it genuinely doesn't work
Nvm it working now
How can you tell if someone’s a dev in this server?
Is the person entering the code below level 15?
is this game dead atm ??!!!
They have the "Dev" role
There's only one active dev around here though
how can i contact a mod?
Hi! I can try to help.
Theres person that keeps joining chat and yelling in brazilian and telling us shut up over and over again and wont leave in channel #1367522946888765480
Can someone please tell me where to find the code that has my compensation for pre ordering on Xbox? I have been able to find 0 information about this
he just left i guess he saw this 𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘𝖆
nul7w.3ire
Hmm…I’m not seeing that person in the voice chat. 
He just keeps joining and leaving
guys wheres discord in fragpunk?
Go to the "Events" tab in-game and navigate to "Media info"
What am I meant to do my netease account is bugged and won’t let me connect to Xbox
Are you a dev? Because there is this issue on Xbox where a netease account won’t link if you tried to link it upon first startup of fragpunk through Xbox. It’s like I’ve been blacklisted from connecting my Xbox account to my main ones
Contact game support at: https://discord.com/channels/1242297152970166282/1347036900917121055
You have the ability to moderate your own voice channel
Every time i would kick him he would rejoin i did it over 50 times
You can also ban, can't you?
I’m still not seeing that person, but if you run into any trouble, just use the /voice-ban command and they should not be able to join anymore. 🙂👍
no i can not and we got a 5th and now he cant join. Do i type that in the chat for the voice channel?
Yes.
Did you try? Yeah the text chat linked to the voice room you created, normally you should be able to use all the commands displayed there
I’ve tried this already it’s been over 2 days and there’s been 0 updates from developers
any command i put in say i cant use this outside of chat even thoguh im in chat
I got you
I played for 15 minutes and I haven’t received this. What am I supposed to do?
Have you accepted the quest?
No, I didn’t know I had to do that but thank you!
Any news on the network error for console?
I got it thank you so much
Hi there, in future you can use #voice-interface to moderator your own calls. Also please contact #feedback-desk-old should you have any further issues with members.
Just an FYI: please update your NVidia drivers. Update came out yesterday that addressed shader compilers failing. 🙂👍
Anyone getting Network error "Unable to connect to servers" ? I Reset my pc and verified integrity files with my game and still nothing :C
Good evening, I would like to understand something, a friend and I who play on Xbox have invited a PS5 with us, it does not have crossplay activated but we end up with PC players, it's a bit ANNOYING
there is no "console crossplay" option unfortunately, its crossplay with all platform or only your own console platform afaik.
It's clearly done badly then, they must do something about it
Is there still no fix for the login error
Fr I also sent them an email and have been waiting. Though I do understand that they do have a lot going on, this is still a pretty big issue.
When they going to fix ps5 version?
Nope
can anyone help me my ping is going crazy and its been doing this for a couple of days
Mine too 😦
I even tried the gearup thing the recommended
Only thing I did is connect with LAN, in all other games I have 12 ping in fragpunk 60-120☠️
That's so stupid
Dude this is dumb I still hasn't gotten my beta rewards and I've sent 2 emails this is dumb cause I've completed all challenges in the beta and every time I see people in game using the rewards makes me mad that I was cheaped put
What does "Delete local video cache" do? Will it solve the problem with matches not saving in match history? Happens way too often now. Alot of games I want to replay, are gone
If the video was from last patch, then those videos are not available for playback. However, deleting the video cache deletes every video chosen. If you haven’t chosen any videos to delete, it clears the cache, so no videos are in it.
It was from 2 minutes ago
how do you claim the daily check in if it says no game activity found
I’d contact #game-support then. I’m not sure why that is.
Already done, heard alot of people complaining about it
Ok thank sorry about this. The chat room wasnt visible for me
God are we ever going to get a patch? We surely have to get one tonight or tomorrow morning because they can’t leave us with nothing for the weekend
English, if you please.
How can we play keyboard mouse on ps5 because my keyboard is detected by the games but not my mouse
hello,any1 Who plays on Xbox know how to disable the tearing on screen?i have "anti tearing"enabled but i still have it
My username became player then a bunch of numbers, does anyone know why
i tried all settings and i cant fix this,was hyped on this Game..so sad
can someone please fix the dex glitch in duels
what rewards should I receive for console?
most likely because your name was reported as being offensive
It was “brons left nut” I don’t see how that would be offensive
@signal jungle sorry for the ping but can we expect a patch in the upcoming days? Maybe before the weekend?
I already tried pinging them like twice before, I'm not sure they're even responding
I just talked to him. He asked if I could get on. And I told him no. So I looked in my wifi settings (I didn’t know I have eero) and I fixed to situation. You turn off the advanced security setting in your network settings but I don’t remember how to get there lol but the most important thing is to turn off that setting but u do agree that this needs to be patched
Please tell me that the console login problems are sorted?
anyone else having the bug that sometimes the sniper isnt making damage even ho you hittet him
What is this for?
wrong server mb
guys please someone answer me, does anyone has a time limit in the cybersaint skin ?
Chat watch patch tomorrow at 11:28 am est trust🙏😭
Surely they don’t leave us like this for 4 days straight right???
???
copium
Ah
An ETA would be helpful, at a minimum
I have hope for a patch tonight
Yeah I really am hoping it happens before the weekend
LMAO
I just want console to be playable to be honest.
Anyone else get to level 30 and still can’t play ranked like i click on ranked and it doesn’t let me play like I’m level 31😭
Does practice vs ai give xp and challenge progress?
It gives some challenge progress (e.g. the last four challenges in the Dailies). Seems to count for some of the weeklies, too
I do not remember if it also awards xp
yo anybody know anything in here?
Z guy i know you saw my issue i get unable to connect to server for 3 days now
How do I verify my discord on console its just not there
Click on events & you can verify from there.
Hey so can we expect a patch anytime soon?
it was fine before and now all of a sudden i cant login and nobody in here is helpful so like how do i actually get support for this
If it’s being announced on Twitter or the official Fragpunk site, then yes
yo devs bro am i muted or something
It’s only for challenges that aren’t mode specific
Head over to the #game-support channel & email them.
oh the dev badge dont mean nothin on here?
He's not a developer my friend that's just a discord server clan tag lol
You can level up lancers and weapons too!
I did not realize that
How long should I wait for the ban-appeal?
I have video evidence, but they don't check out my e-mail
They do check your mails my friend. We have seen people get unbanned. However we only deal with discord side of things and we are not developers or game's customer support. It is unfortunately impossible for us to give you an estimated time. It is however, from my understanding, a long process.
I started playing the game for the first time, and I was banned because I heard that the stat was good, but I can't say that the operation is good because the ban hasn't been released for a few days
When are the going to fix the ps5 version
I was banned two days after I started playing, and I think it's weird to be banned for a longer time than that
You're on console I take it my friend?
I completely understand your frustration my friend. I wish I could help you there, sadly it is out of my reach. I can only guide you in the direction you should follow and hope for the best for you and your account. This is very unlucky but I guess can't be helped because BGS really wants any kind of potential cheater gone from the game. Hopefully you'll get your account back as soon as possible
my game is still saying network error can’t connect to servers it’s been doin this since the launch of console release how can i even play the game does anyone know how to fix i tried new accounts tried everything how to fix this i just want to play the game been waiting for so long
To everyone that has the problem, if you have an Eero WiFi router go to your settings on the eero app and turn off “Advanced Security” under network controls
im pc user
Oh I see then it could be a mouse peripheral as well. Do you use any mouse apps or third party apps while playing the game my friend? That could help you with your case.
Some apps unfortunately got fellow lancers banned just for running in the background
If I get banned using a keyboard with rapid-trigger function, I'll try to understand a little bit, but I think it's weird because I'm the only one with the same function to get banned. The only difference between my friends and me is that I have average damage around 1500 and Kildet is high at 3.5
Now I do not know anything about this trigger besides I think csgo doesn't like it and bans people? So this could be the reason why indeed my friend.
My friends are also using keyboards with rapid capabilities, but I'm the only one who's been banned.
If you ban keyboards with rapid triggers and get banned, I think you should post a notice. I'm a user from valorant to fragpunk, so I never thought this was a problem.
I see. Thanks for clarifying that my friend. Let's wait for your ban appeal to take place. Hopefully this won't be a problem then, since you have your friends unaffected. Sounds like a false positive indeed
How do I get my pioneer rewards I ain’t get no code
Unfortunately we only deal with discord problems, we are not developers. We would love to share such information had we had them my friend, believe me. There are some things we just don't know about the game and can't tell why they are the way they are. But hopefully everything will work out in the end hang in there 
Have you checked your in game mail at the bottom right my friend
Okay. I have another account that I created a second time and I'm achieving level 30, and this is where I'm going to buy memberships, livestream, and play games. But it would be weird if I get banned again
how do i get the Friend of Dex Avatar Decoration? ik i have to play for 15mins but how do i get it? will i receive it automatically?
Yes my friend you get the rewards from the event tab as you follow along with challenges
But you have to claim it yourself when you unlock it
When does the kismet skin gacha end?
Not sure if they end since they don't come with a timer and the constellation knife was a launch banner but it is still here my friend...
Alr thx
how do i claim it?
Well assuming you actually meet the criteria to unlock things, you should claim stuff at the event page of Dex at the bottom
Click and you will have them
Servers rn
Any1 on Xbox know how to link Account for twitch drops i linked my epic and google and still doesnt pick up need help linking
Bro I sent them an email on launch and they still haven't responded. I'm experiencing the same issue as you. Like again I understand they are busy but this is kind of getting out of hand.
Nah. They're fine. I just played two matches and no lag on my end. 
Issues finding ranked matches I’ve only done two out 5 and I would like to get ranked .
hmmm
It won’t let me log in on console says network error but I have internet connection
How can u play it says error everytime i try to log on
Are you on ps5?
yes it says the same for me
Yeah
I deleted it and reinstalled it and still same issue
Rebuild the data base
i did that it still didn’t work
What servers are you on
South central
did they fix the login not open bug yet ?
No
mmm, how fun
do u have a eero router
nope google fiber router
yes
if u do u have to turn off advanced security i did it and i can play
ok i’m goin to check that tomorrow
ok
does anyone know whats happening whenever i load into a game it doesnt load me in so i have to restart the game to reconnect
I can’t do the check in and I’ve sent a message idk what else to do
Do We plan to Add Xbox and Ps on the Website link for Twitch Drops
if i hit diamond and my friends are still in plat do i play advanced shard clash or the regular one?
Please use the #lfg-guide channel
Can someone pls tell me how to use emote on controller?
im getting login failed on console does anyone know what its about??
nevermind i found the issue...
same thing
What’s the issue
What's the issue
Are Lucky Vouchers still obtainable through events? or only through FP Coins?
I try to login but it just doesn’t load
Does this game actually work on console? I been trying to get it working for 4 hours now with all different insane „solutions“ just to not be able to get past the Login button
Yeah that's the issue
where do i use rank currency
Hello, i'm having issues with high ping. speedtest says that my internet is fine however when i join a game i've like 300-400 ping, there is a setting that I may not have seen?
It’s in the “Redeem” section of the Shop tab.
Does anyone know how to fix my sensitivity. I use default settings with everything but vertical being set to match horizontal at 0.7. It works fine when looking horizontally . Or vertically. But the moment i look in a diagonal it slows to a crawl and feels sticky if i try to go back to horizontal or vertical without first stoping . Does anyone know how to fix it ? Im new a xbox player if thats important
I FOUND THE ISSUE . It's the deadzone setting . Or at least seting the a veiw stick deadzone to zero has, for the most part, fixed it for me . It does have a small, barely noticeable jitter . But it's so much better now .
Hope this helps anyone else with this issue
is the fragpunk console server problem solved?
Im on it rn on xbox. Although i havent tryed going in a actual match yet. Been fixing my sensitivity issue in the training range
Is it just my account or why do my inputs sometimes just now work, like if I wanna pick up a med-kit it'll stop mid way through and I have to redo the whole thing
i can use my keyboard on console but not my mouse, is this thing wanted or an error?
Hello everyone,
I’m trying to submit my entry for the Card Wars event (as you can see in the attached screenshot), but I have two questions:
-
Which email address should I enter? Since I logged in via Steam, I’m not sure which address you’re expecting.
-
In the event rules (#card-war message), you ask for my “Discord account ID.” Should I provide:
My public display name (the one everyone sees)?
My full Discord username with discriminator (e.g. Username)?
Or the unique numeric ID assigned to my account?
Thank you very much for your help!!
hey, does anyone know how the weapon proficiency works, ex: ( how much points do i earn from a damage, kill or headshot) ?
How do i emote on controller? I wanna do the quest to get my free character but i cant find the emote wheel just the ping wheel
Nvm found it after 2 hours
I found it bro. Make sure your team chat is on toggle and party is on open. When you put them both on open mic for some reason it mutes your mic
is it possible to play ranked crossplay somehow or not?
Testing it rn
Still showing net error on ps5
Someone know if mnk is working on PS5?
It also works the other way
That's your Internet severs are up and running make sure u don't have anything downloading and check your speed and all that
I’m not able to login in Ps5
it’s been showing “login is not open” for a while now
Any fix for this?
Guys I downloaded Frag punk ps5 and it says “login is not open yet. please pay attention to the official notice for the specific opening time of the game.” Any solutions
yo if you have unable to connect to server on PC it is not a problem on your end i tried EVERYTHING
i wasted 2 hours troubleshooting so you dont have to plz spread the word kind of absurd the game hasnt made an announcment on this. thing is tho that my friend in mexico can play so im starting to think whatever the issue is, is region based (like a shadow ban so they can make room for console players) or literally justa bug on their end for specific servers in specific regions
It is an ISP / router issue.
The devs are aware and are working on it, just have to be patient at this point
do you have evidence to support that. im fibre optic and never had this issue with any other game EVER
One of the work around for eero routers disable is to advanced security
disable advanced security to play a video game? kinda sus but still a bug anbd i doubt that actually works
It does work for some people
You can just search it here or on Reddit
But nothing to do but wait for game support to figure it out
yup W gam
"yeah lets add a game breaking bug and then NOT address it huh guys wouldnt that be funny?"
"if they wanna play our game they gotta REALLY wanna play our game hahahaha"
why i'm not able to log in via my ps5 ??
Where can i found Codes?
ummmm.... hello??? can you hear me??
I claim one and say me that claim good but never Got the things
I don’t know. I’m not well versed on PlayStation consoles. Have you done any of the normal network connection troubleshooting steps, like power cycling your network devices?
Can u help me pls? @azure tapir
You should have. Restart the client or #game-support .
Check your in-game mailbox
Are u located in India?
Very good game and super fun but god it’s gonna die if they don’t fix this
Why do i have worse ping WITH gearup? first image is with it
Surely they don’t leave the servers like this over the weekend right? @plain meadow
Because gear up is trash nobody can make ur connection faster. Don't believe this crap.
sometimes it helps other times it doesnt
Are we just not gonna get a patch before the weekend? They can’t leave the game like this on the first weekend of console.
GearUp only redirects packet data to servers and routers they rent from. I typically don’t use services like that, but I use OneDot or GoogleDNS, as it basically does the same thing, but has a more efficient and streamlined routing system.
Still didn't fix the eero router issue?
Is it normal to not have any highlights even though I did??
Well let’s hope they have the servers partially down so they can fix all of them. Or is this just an error @signal jungle ?
Wait is it to do with that because I have that
Yep
Damn it so the game just doesn't work if I have eero and there's no way to fix?
How does this extra battle pass challanges refreshes of the membership works?
Bruhh
Read through the channel it's almost posted every day once how to turn off the security settings. Can't help we don't have those here
Power cycle your router and/or modem.
meh not helped, but i have bad weather i think its reason too
Did the notice bug fixed yet ?
How come the console compensation hasn’t been sent out yet? I didn’t get any of the gifts has promised
@coarse swift hi i binded my account when we first were able to and i use to be able to check in now im not and it says 0 points
hello guys im having a probleme does any one know what's this De
I'm currently experiencing an issue when trying to launch a match in FragPunk. Each time I attempt to join, the game fails to start and displays the following error message:
"Your Frag Coin didn't get updated. You can't join a match now."
I've tried restarting the game, but the issue persists. Could you please assist me in resolving this so I can continue playing?
Which platform?
Pc
Have you tried to enable Steam overlay?
yes it's activated already
Best I can do is #game-support then. Sorry. 😕
i did send thim an email but still no answer back
guys when i start a game, after i pick my lancer and weapons, i cant see my lancer or my teammates or the enemies and i cant see weapons, im on PC do you know how to fix this
After you are finished with the round (if you are in a round), exit out the game, then verify your game files.
Hey guys I need help whenever I try to login it says notice ( login is not open yet . Please pay attention to the official notice for the specific opening time of the game) ?? How do I login need help
Have you managed to resolve this?
Nope we haven’t, me and them got the same bug and it’s unsolvable. I’ve tried every possible way, we’re gonna have to wait for an update
I still can't get into the game on ps5
there hasnt been an update yet, one will probably come. You can also check #general-videos someone posted a help guide a few days ago. that may help
How do I activate the mission to win the DEX Discord decoration?
I can't find it here on Discord
This decoration above
Search for quests in settings, then accept the quest and play for 15 minutes. 🙂
Go to profile, then settings and scroll down until you see “quests”
where do i lfg?
Does the game have new codes?
Has the ps5 login bug being resolved or is it still there?
what is the verify button
where do i put codes in?
Press Escape, then click on Redeem Codes.
@azure tapir helping ppl so they can get value W
Is the login bug going to ever be fixed?
do you know where the verify button is
thanks
How do I connect my Xbox account to Twich? To get the drops
How do I login
I can't login
Whos should i choose?
Well considering we've had one discord message from the Devs acknowledging the issue and complete radio silence outside of that, it genuinely might be like a week or so before we even get an update
Sonar is good if you want to see where enemys are personally shes my second favorite, my boyfriend mains axon cause the dmg and sliding is good also cause he has many bombs you can throw but if you wanna go invisibel and see where enemys are i suggest kismet.
Does anyone know how the anuel membership works? Does it only Charge the 7 euro per month or does it charge it all immidently since its for 12x months. Also how do i cancel it incase i have ti
Any characters have a summoning type of playstyle? Like summoning clones or animal's?
Dex can summon a clone that has 20 HP never played him tho, if you go to the start site on lancers and click on them you can see what abilitys rhey have and how it works i suggest you do thst to see how it works
Dex is like that ☺️
Can someone help me with something I'm not sure if it's a bug or feature, I'm on the PS5 and when I put a sticker on a weapon the sticker like flickers all the time, is there a way to fix that?
Used to happen to me too it fixed itself after a while tho!
Did you do anything? Or it just stopped?
Just stopped after a couple a games never happened again
Oh ok hope it happens to me as well but thanks for the info!
Nope
Has anyone received their pre order bundle rewards and beta rewards in the mail?
it's your in-game mail btw
When I first login to fragpunk on my Xbox series x I claim my rewards including my pre order bundle rewards and my beta rewards and then when I when to settings on fragpunk to link my accounts it made me reset my whole game and When I log back in to claim my rewards my pre order bundle and my beta rewards wasn't there.
Hello, for the rewards of season 1 chapter 1 for the console player you have to BUY the chapter 2 pass if I read correctly? Having it with the monthly subscription does not count.?
Hopefully it’s on their radar. I haven’t received even an acknowledgement of my bug report.
Any update on the login issues?
Hi guys, I installed fragpunk today but my game won't open, neither through steam nor through epic. Help me!
Why won’t it open?
I click on initialize, epic closes, something appears saying "phanuel ant-cheat" when it reaches 100% epic opens again and the game doesn't open, without even showing any error…
Right click, and choose “Open As Administrator.”
I installed it from epic
Same thing, regardless of storefront.
It didn't work, the same thing happened, 😭😭😭
Have they fixed the ERRO problem yet? Or the Xbox
Has anyone had trouble connecting steam to console?
how do i link accounts on console
Settings, last page, very bottom
Question…so my nat type is 3 and I cannot connect to the online servers everything is still up and running I just cannot get into the game is there a correlation with that?
i have a question maybe it's just me but i cannot seem to toggle bots or ghost mode in map training anybody else having the same problem?
game is unplayable. using PS5
"No game activity found"
The daily check-in discord event is broken for days
I have Nat type 2 and I can't connect either
Is there still issues logging in still haven’t been able to login
where can i find the regions chat? europe or german
How can I link my account to Discord?
Yo what the emote button on controller trying to do the quest
How do I even get to play
Do u have a VPN active? Tru using mobile hot spot
No I am just on console trying to start the game up and it says this
Contact ISP about it
thx
Where do I do that
your Internet service provider
Oh
What's the control to emote on ps5
Yeah they'll have an idea cause I doubt you're region locked unless your router has built in vpn
Help
I can’t even link my Xbox account to my level 55 steam account due to a bug.
Please post your code in #code-sharing, Thank you
Says I’ve played 3 but only shows 2 ?
I’m just hoping for a patch soon. Most game developers are off on sundays so it ain’t looking good if we don’t get an update tonight or tomorrow
Nm it fixed itself
Ello.. The Mrs can't seem to connect to play. I've been playing since console launch. She's has un-installed twice working on the third as I type. We can play any other game together but for one reason or another every time she tries to sign in it tells her she cannot connect. Any workaround??
I've tried every connection ie wired/wireless. I'm good to go she not so much. I wondering if it's the pop up screen asking about different logins
if possible can you send a picture of what its saying about different logins? is it saying there are different login areas or just (more people are logged in)
No just tells her on her own box cannot connect to severs
I believe something went wrong at the beginning when the game asks about ways to connect with Netease and Ps and Xbox
so its asking about neteast connection?
Something like this? Or something else?
Hi. Did anyone on Xbox get the message for preorder bonus already?
If youd like you can check #general-videos someone posted a guide how to get into the game I know it was a PS5 guide but it might work. currently the devs know the console issue with connection and are working on it
is the game fixed on xbox yet? the server error?
where do you see it? i cant see it i dont think
Same here I have not been able to play since it released
neither just let the devs work on it i just hope theres some compensation
Channels And roles > browse channels > player media> general videos (if you dont have it already for you)
It allows you to play with mobile hotspot
Its just weird we have same connections and internet. I can play she can't connect
i have the channel i just cant find it for some reason the video
Yeah im not sure why that is the case, I would assume it might be something with the individual box in the network settings
You may have to scroll up, they sent it a couple days ago.
I’m on ps5 and I’m just stuck on the loading screen
ah okay ill keep searching
No way to link discord on Xbox? Can't find discord icon. 🤔
Head to the "Events: tab in-game and navigate to "Media info", once there you'll see all the available media linking options
I only see a survey last time. But I'll check again, thanks.
Btw: Bot says no game activity for daily check in on discord, but I played several hours today. 🤔
Have you played at least one match before checking-in?
After linking your discord, play one match and then try doing the daily check-in again
Any updates for the login bug?
Yo can you help me with this?
We seriously need an estimate for this patch dude 50% of the playerbase can’t even log in.
I saw something say that I should come to the discord support for help with Twitch drops?
I unlinked my twitch from my account because I didnt get the drops on my account for a couple days after claim, but once I tried to relink it just said that my twitch account was already linked to a fragpunk account, and I think I'm just stuck now
use your hotspot my friend got in
I got a whole different bug, I cannot link my xbox account
ohh idk then sorry bro
Yes, in different modes to do daily and weekly challenges
👀 👀
im nosy so im here too
Unfortunately, NetEase is somehow filtered by Eero's adblocker so that's why you cannot launch the game. Until this issue is resolved, you have to follow these steps my friend:
Step 1: Open EERO app
Step 2: Click on security and privacy
Step 3: Click on network controls
Step 4: Disable adblocking & advanced security
Step 5: You should be able to log in, have fun guys!
If you don't have an eero router: Check if your router software has a filter. If it does either disable it or add your computer to the filter exclusion list. Or reset your router Else, contact #game-support
Once you do you should be able to login to your game
When are they going to do the ps5 hotfix
Thank you very much brother, it worked 100%
Happy to hear that enjoy your game my brother 
Unfortunately you have to keep up with #game-news my friend, we only handle the matters regarding the discord server or game news. If we have any news to share, they'll be in that lobby or check other FragPunk official social media such as twitter. We can't give an exact date when updates will drop unless FragPunk asks us to share such information beforehand 
Is ERRO fixed?
No my friend unfortunately not
When are they going to fix the ps5 login error man
@prisma sonnet Try this out: #community-help message
ty man! seems everyone has the same issue 💀
Unfortunately it is the case.. Hopefully this helps you out (:
can i ask, is it safe to actually disable both of these? surely disabling advanced security is risky
Hello “The team up with an invitee to complete 1 match” isn’t working not sure why I’ve played more then 3 matches with them
I haven't received my reimbursement code for the pioneer bundle, idk what to do, idk if i deleted it on accident or they haven't send it yet
Also did anyone else got the season 1 pass, I didnt?
Is there a way to fix the ps5 login error without have to restart my entire internet
genuine question. are they banning for recoil scripts? I had some dude outright talking about using it and saying they don't ban for it which is insane if true
edit: if so, i just put in a report ticket on that dude
where do i go to put in friend codes
Using recoil scripts/macros is almost always against TOS in competitive FPS games. Please report them in #game-support & also in game of course.
Even restarting your whole internet doesn't work
how do i find my friend code
Hey, click on Events - Time limited & on the left you can see Invite your friends.
i found it thank u
If you got your friend code, copy it and post them in #code-sharing
You're welcome (:
Any news about missing pioneer packs and comp rewards from beta test?
Can anyone help me with logging in?
unable to connect error? try this out : #off-topic message
I had an issue where I played a ranked match and won. It was a 6v5 match, decided in a duel, but when I checked my match history, it doesn't appear. It's as if it never happened. Is there any solution for this error?
What to do ? (Ps5)
How many levels do I get with the subscription?
i wanna send my code to invite codes sharing, first time when i tried i used too many caps but now the timer is stuck at 5hours and 33 mins
It doesnt move
Nothing we can help with that.
Either wait it out, or right click your message and click “Edit Message”
How to join club? ^ it’s not on my menu?
Click your profile on top right, then click “Club”.
I think, anyways.
All that’s there is Basic,Level rewards,History,lancer,career
i know this isnt relevent but i cant share this in main chat i got 6 lancer emojis finally!!
anyone having an issue with video settings refusing to save? i set my monitor and resolution and save them and it immediately reverts back to what ever it was before
Lots of issues right now and the devs don’t really do much.
Nobody knows how to fix anything either lmao
i have a probleme with steam my game won't launch
Have you tried running the game as Administrator?
how do i play on ps5 it not work
Do you have a EERO router?
not sure
yes he don't run
my message got deleted bc of caps
why cant i stream?
in the voice channel?
yes, it says i cant stream in this server
This discord server does not allow streaming in voice channels.
oh ok thanks
Noo problem (:
I cant wait out the timer since ITS STUCK
Indeed it is risky my friend. Unfortunately this is the only temporary solution we have but this is not an official fix nor this is how it should be done. If the users really want to play the game, this is sadly the only way to play but as discord mod team, we would prefer if you consider your data's as well as your own safety over a game first.
Why can i not find my console friends account ive tried the user and tag but nothing shows up
A lot of stuff is just broke right now, I would come back after next patch
ok
Seriously?
Hey, ive purchased the premium currency like 2 days ago but still havent gotten anything. Money is gone on my end, with confirmation from paypal. And i cant seem to find support on their website website
Hi, please check out #game-support or contact steam/xbox/ps support
Hello i have seen you can have some codes i have heard they are for skins in the game i am new so idk how to get them can anyone help?
FRAGPUNKFPS – 1,500 Gold, 100x Lancer Skin Keys.
SPEEDFP2025 – 1,500 Gold, 10x Original Pop Cans, 1x Basic Sticker Pack.
FRAGPUNK2025 – 300 Gold, 168x Fragpunk Coins, 1x Wild Dawn Sticker Pack.
Hello I have some questions that I need answers
There is a mission to use 1 emote in game but I saw the controls and in ps5 you can't emote how can I use it?
And in ps5 you got the mail to join the discord and Reddit server... And links who send u to the sites you click but they don't work in ps5 how can some1 if they don't use Twitter or another device to go to that sites participate or join if the links don't work?
Hold right D-Pad. If that doesn’t work, try holding another D-Pad
L1 and right dpad
emotes only work in game not in training
L1 is the first ability
you gotta hold L1 and right on dpad, it’ll open the emote wheel
It doesn't worked I only use the first ability and tell me that I got no more when I still trying it
do you have emotes equipped?
Yea the full wheel
Does dex's shield work if u use it when ur in clone form
Yes it does
Are servers down on pc? Cannot login for the past 30 min.
Has anyone had trouble connecting steam to console? It keeps saying it failed
Daily check in still broken. Says no game data after I've played 1+ hours on Xbox
Less of a technical issue but please help me what skin is this its so cool 😭 its got that borderlands cellshading and i need to know if its possible to still get it
Looks like the Xbox pre-order skin
does that mean its not available anymore 😭
If you play on xbox, the pioneer bundle should still be available - check the store
Does anyone know how to get the game to work on PS5 I can't log in it just gives me a network error
There is no character skin in pioneer in Xbox? Just stickers and weapons.
Yep
But you get a bp voucher
Which has lancer skins
I wanna be your friend 😢
It's a bug they haven't fixed yet
@gusty fern this is a problem since the game launched on ps5. I had this problem for first two days, then i uninstalled the game. The devs are also mute about this.
Just play some other game brotha..
Is there a fix to get rid of cookie message on every launch? (Xbox)
Devs have said they are working on it
Oh thats great news! I did not see any formal notifications from the devs.
Btw, will the patch drop before GTA 6 release or not? Since they gave no timeline for the resolution.
Yes, unfortunately we have yet to get a fix. Definitely submit a ticket if you haven’t already, as maybe it will raise the priority of the fix.
You can get it solo like many others did it
How?? Points only for playing a game together and lvl 15?
5 points for playing together and 5 points for lvl15 = 5 more chars , if u cant play together 10 more chars
all use the invite code where u want the skins !!! Easiest way for people without friends or have family and no time during the day ; )
It's a badly designed event. 🙄
i totally agree
Hey, I've encountered many issues. Can someone help?
- I often experience network fluctuations, where everyone freezes except for me, and then it returns to normal.
- Sometimes, I get stuck, constantly running in one direction, unable to change guns or utilities. I can still shoot a bullet, and the game continues normally, but then it eventually comes back to normal.
- Rarely, the game just freezes and then crashes.
- Often, when loading into the first round, guns and players are invisible. It takes a minute or two to load properly.
For context, I have a computer that meets the requirements, and my network connection is excellent. However, it feels like there might be some packet loss or something causing these issues, but I can't pinpoint the cause.
Does it stack? So let’s say I invite one friend and we play 10 matches together. Do I get 50 points?
No thats the trick of the event to connect people but only the one who was the inviter gets the points the invited gets nothing. People have to unterstand Netease and have experience with their past games then Fragpunk is much easier to understand.
Ok I see. Thanks for the info
i'm crashing out i stayed up for launch just to not be able to play all week :.(
where we click on the button verify ?
you can find it in Events then media info
Like i am new how do you want me to uderstart 1 thing?
Brother i sent you codes.
can you show me how to get thing with the codes?
What is the difference between axe and knife besides looks
How can i change acc?
Hi, anyone maybe main Kismet and can give some tips?
Hey try this out #1291938026074935378
how do i fix ping
Hey Peep peep, have you tried Gear up?
i have ping 40 in discord, 60 in r6s, 40 in cs go, i dont know what is up with fragpunk. I tried apps similar to gear up, they give minus 5 ping at most and dont affect fragpunk at all
Try gear up mate, hope this will solve your ping issue - https://www.gearupbooster.com/co/fragpunk/
The ultimate FragPunk gaming VPN helps players achieve a smooth gaming experience in the simplest way, moving you closer to victory in matches.
For high pings check where is the closest fragpunk server to ur location😉😂 that might explain why ur ping is bad.
Has NetEase said anything other than their trying to fix the network problem for console??? I'm tryna keep updated lol.
it works, thanks
No bruh… idk why they won’t fix it
Great mate, have fun playing! 
Its like all my friends are able to play but me. Ts is annoying
RIGHT and it’s I don’t feel like we should have to downgrade a secure network connection when ALL OTHER GAMES WORK
Yeah it's bs. And it's not like I wouldn't but with hackers/cheaters it risks personal safety
Trust I’ve been complaining about it ever since it happened I was able to play for a bit then it just stopped working the games absolutely fun but there’s no word on a fix so players can actually play why delay the game just so a bug like this won’t allow most players not to play
That was my reasoning lol. Whats even more frustrating is that like their doing events and stuff while 1/5th of their consol players can't even play
On god I really just hope they fix it soon because imma be real I deleted the game out of frustration cus I literally can’t do anything with it
Real.i waited all day to play after a school event just to not be able to. Mind you it was after like 10pm and I was looking forward to it and just nope. My friend mentioned they did some maintenance recently so hopefully they get it fixed soon.
Smh well I feel you man I’m gonna be trying my best to keep an eye out for maintenance reports but as of right now I don’t think they’re even trying to address the issue which irritates me I just want to be able to play the game 🙃
Welp if I find any news I'll dm you. all we can do is hope
how do i fix this??? restarted pc, verified game files, restarted router, used a vpn. still same issue
edit: deleted game.exe from binaries folder and made steam redownload it, it worked now
Ok so how does one obtain the ranked reward skin elegant moment skin?
10 wins and gold rank like it's written under the skin
hello i have problem when i open the game it will close throw anti-cheat opening ... i cant open the game
Any chance I get help getting my account back now? It’s been erased since Tuesday?
console player can connect console to Discord
Please contact #game-support
Is ERRO and Xbox fixed?
when i bought the ps plus bundle on fragpunk i got none of the rewards
What’s a lancer and can my player be left handed?
Membership compensation renewal time is 4 a.m., is it 4 a.m. in the United States?
Welcome! check this channel out #1291938026074935378 to get more information & fragpunk does not support left handed unfortunately :/
Hello someone knows how to open the emote wheel on ps5?
hello i cant put my game on fullscreen
There is no option in the settings
Where do I verify?
Ok thanks
hey mate, go to device manager - click on your monitors - Enable them all. Restart your game go to settings - video and you get put your game on Full-screen!! (:
You're welcome mate
Hello, can anyone help me with the login on PS5, it just says login not open yet.
what COLDDEATH said !
What level does one need to be to play customs? my level 8 friend joined and it said insufficient level
is there like a “good” lancer? or sre they all just equally balanced
Bro my invite code doesn't work💀💀💀
yall im probably dumb asf but how do i access the wild dawn pass. bought premium
Is there a way to change the aspect ratio on console?
English, if you please. 🙂
Same question
Has there been any word on the “local regulations” problem when trying to link a console account to a NetEase account?
Hi, what are the active codes please?
where can i verify and link my dc acc?
You can do that right here - #in-game-binding
ty ❤️
Is thee any way to lower the memory usage? I am maxing out my memory even on very low settings. I am able to play much more graphically demanding games fine but this game has issues
bruh when codes like this are released: SPEEDFP2025 – 1,500 Gold, 10x Original Pop Cans, 1x Basic Sticker Pack
i am sure they go like instant so redemption cap ehhhh most dont even have time to see code before its already capped up to max..
