civic abyss
The objective “Repair and clean the neglected floor (remove old items + add new wall materials)” remains at 99 % even though every wall and floor is fully built and no visible debris or old items remain. I have already achieved 5 stars on this level, but this single un-completed objective is permanently blocking further progress. Please investigate; I can provide the save file on request.
civic abyss
I have now fully replaced every wall and floor style After this complete style refresh, the progress bar remains at 99 %. The game still refuses to recognize the floor as fully refurbished, even though no old finishes or debris remain. Please check the completion trigger for this objective.
unreal sequoia
The objective “Repair and clean the neglected floor (remove old items + add new ...
Hello! Thanks for your report!
Would it be possible for you to share this .sav file? Would help us a lot.
We have so far not been able to reproduce this issue in-house, even though your're not the first having trouble with that specific objective.
Thanks!
You should be able to find your saves in this folder:
C:\Users\XXX\AppData\Local\HotelArchitect\Saved\SaveGames
Please make sure to send the correct file (you can match time stamps in the folder with your saves displayed in the list in-game).
civic abyss
You should be able to find your saves in this folder:
C:\Users\XXX\AppData\Local...
Here’s the save file—hope it can be resolved soon.
unreal sequoia
Hi again @civic abyss !
I tested your save and figured out why your objective doesn’t trigger complete. On the floor, there's two items that need to be picked up by cleaners (one in a conference room, and the other a towel in a bathroom). Since you don’t have many cleaners hired, your staff likely can’t pick everything up before new litter appears. A simple solution is to hire a few more cleaners — then the objective should complete almost immediately. I recorded a video of your save to demonstrate this (see below).
That said, we should definitely adjust the completion trigger for this one so it isn’t quite as strict — especially when it comes to laundry left on the floor.
Once again, thanks for sending your sav file - made us understand the situation better 
civic abyss
That said, we should definitely adjust the completion trigger for this one so it...
Thanks for the video!
Following your steps I located both spots, but one bathroom towel ended up wedged inside the doorway. I removed the wall as others suggested and that fixed it.
Unfortunately the meeting-room trash is still stuck:
I’ve hired new cleaners and manually dragged existing ones onto the spot – no reaction.
Some of the trash geometry appears to be inside the wall, so I demolished the surrounding walls as well, but the item still can’t be cleaned.
Meanwhile the top-left progress bar is showing 100 %.
Regardless, thanks again for your help!
I tried one more time by taking down the neighboring wall, and the cleaner finally saw and removed the trash. Any way, thank you very much for your help. With a developer like you, the game is bound to keep getting better and better.
unreal sequoia
Thanks for your kind words @civic abyss
Yes, we are aware of the bug you're referring to (laundry can get stuck in door openings). We've been working on a fix for this, and it will be pushed in our next update.