#I can not go in the Maintenance mode Help

1 messages · Page 1 of 1 (latest)

valid walrus
#

I was trying to enter maintenance mode as shown on your website, but my console keeps giving me an error. Help!

crude kettleBOT
#

I have found the following for: https://media.discordapp.net/attachments/1472364510286188690/1472364511091626239/image.png?ex=69924dce&is=6990fc4e&hm=2b60b7da72cbce6776519dd283b3f0db82d2c6b889ccfeee8cba208e2c9194e4&
Your Panel file permissions are incorrect. You skipped or made a mistake with the chown user:group command. This is covered in our installation guide here: https://pterodactyl.io/panel/1.0/getting_started.html#set-permissions
Remember to also chmod your storage with cd /var/www/pterodactyl/ && chmod -R 755 storage/* bootstrap/cache/

valid walrus
#

I tried it with sudo; is that different from root?

dull pine
#

Nah should work

#

Are you completely sure that you runned exactly sudo php artisan down?

valid walrus
#

cd /var/www/pterodactyl

php artisan down

dull pine
#

You forgot to start with "sudo" before "php artisan down"

valid walrus
#

So I inserted it into the console.

dull pine
#

You gotta login as root first. Run sudo su, then try again

valid walrus
crude kettleBOT
#

I have found the following for: https://media.discordapp.net/attachments/1472364510286188690/1472365478595923968/image.png?ex=69924eb5&is=6990fd35&hm=10b53dbbf859a9cdb8c562d4bc99520405c974e5f1aaf5821dfb3b5a75a71f87&
Your Panel file permissions are incorrect. You skipped or made a mistake with the chown user:group command. This is covered in our installation guide here: https://pterodactyl.io/panel/1.0/getting_started.html#set-permissions
Remember to also chmod your storage with cd /var/www/pterodactyl/ && chmod -R 755 storage/* bootstrap/cache/

dull pine
#

If you have something like user@server or ubuntu@server and not root@server in the terminal, you're not root.

dull pine
#

Does it start with "root@(server name)"?

valid walrus
#

No, I have my own user account.

dull pine
#

You cannot do that. It's strict with file permissions

valid walrus
#

My name@laboratory is there

dull pine
#

That means you're not root

#

Run sudo su

dull pine
#

Trust me

valid walrus
#

Okay, please wait a moment.