Infinite loading of servers panel - Wings | Pterodactyl® | Page 1

heavy larkBOT Dec 11, 2025, 9:19 PM

#

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

#

Suppose you are having trouble connecting to a Panel or Node on the same network as your device, or Panel and Wings can't reach each other on the same network. In that case, you may have to edit your /etc/hosts file to point the domain to the local IP, as some routers don't handle NAT Loopback correctly, if at all. On Windows, this file is at C:\Windows\System32\Drivers\etc\hosts

192.168.1.24 panel.mydomain.com node1.mydomain.com
192.168.1.25 node2.mydomain.com

upbeat oracle Dec 11, 2025, 9:52 PM

#

Nah, its not working

proven oasis Dec 11, 2025, 9:57 PM

#

Well you don't want to mess with the hosts file.

#

What did the troubleshooting tell you ?

upbeat oracle Dec 11, 2025, 9:58 PM

#

Nothing, it's just saying that he does have problem to connect to my server. The problem is only the console, I can access to it, but not interact with it

proven oasis Dec 11, 2025, 9:59 PM

#

Ok.. so it didn't say nothing

#

Lets start with, what did the port checker say ?

upbeat oracle Dec 11, 2025, 10:00 PM

#

its open

#

well

#

lemme verify

#

What ports?

#

Well

#

Which ones

proven oasis Dec 11, 2025, 10:01 PM

#

You were told what ones..

upbeat oracle Dec 11, 2025, 10:02 PM

#

proven oasis Dec 11, 2025, 10:02 PM

#

Great.

#

So what did the browser console say ?

upbeat oracle Dec 11, 2025, 10:02 PM

#

This

heavy larkBOT Dec 11, 2025, 10:02 PM

#

I have found the following for: https://media.discordapp.net/attachments/1448785747879399568/1448797220534222868/image.png?ex=693c910e&is=693b3f8e&hm=5458ed7a74af07c34797ff27174da80ed6c2a2c786462c6bf7323a9edab5571d&
@upbeat oracle; It looks like your browser is unable to reach the Wings.

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

proven oasis Dec 11, 2025, 10:03 PM

#

No. The browser console

#

This was part of the troubleshooting steps you were provided, so clearly you did not actually complete them.

upbeat oracle Dec 11, 2025, 10:03 PM

#

upbeat oracle Dec 11, 2025, 10:04 PM

#

proven oasis This was part of the troubleshooting steps you were provided, so clearly you did...

I am not used to English and tried as much as I could to understand it. Sorry bt that..

proven oasis Dec 11, 2025, 10:05 PM

#

You have used http://192.168.2.91 as your panels address in your config files.
You need to use the proper address, the one you will be using when accessing it from everywhere.

#

Correct the APP_URL in your .env file and the remote: field in your wings config.yml

heavy larkBOT Dec 11, 2025, 10:05 PM

#

The env file can be found at /var/www/pterodactyl/.env. Files starting with a . in Linux are hidden so it may not show up in file browsers by default. You can open it directly with nano /var/www/pterodactyl/.env

proven oasis Dec 11, 2025, 10:06 PM

#

and then restart wings

heavy larkBOT Dec 11, 2025, 10:06 PM

#

Simple! 😘

systemctl restart wings

upbeat oracle Dec 11, 2025, 10:06 PM

#

Wow, lemme try to understand

#

First thing, how do I change the panel address?

proven oasis Dec 11, 2025, 10:07 PM

#

You need to edit the config files as I just said

upbeat oracle Dec 11, 2025, 10:07 PM

#

config.yml, okay, lemme go there

proven oasis Dec 11, 2025, 10:07 PM

#

and the .env file

heavy larkBOT Dec 11, 2025, 10:07 PM

#

The env file can be found at /var/www/pterodactyl/.env. Files starting with a . in Linux are hidden so it may not show up in file browsers by default. You can open it directly with nano /var/www/pterodactyl/.env

upbeat oracle Dec 11, 2025, 10:07 PM

#

Okay, the APPURL is the good one: APP_URL="http://illama.duckdns.org"

#

Okay, the remote was incorrect and binded to my local one, 192.168.2.91.

#

Now it's binded to : remote: http://illama.duckdns.org/

proven oasis Dec 11, 2025, 10:09 PM

#

Remove the trailing /

upbeat oracle Dec 11, 2025, 10:09 PM

#

Oh

#

At the app url and the remote ?

proven oasis Dec 11, 2025, 10:10 PM

#

Yes

upbeat oracle Dec 11, 2025, 10:10 PM

#

It worked, now !

#

To resume, does the problem was that I had different IP's binded ?

proven oasis Dec 11, 2025, 10:12 PM

#

Your panel address (the APP_URL and the remote:) MUST match the address you actually put in your address bar to access the panel.
Mismatch causes the error

#Infinite loading of servers panel - Wings