Having PROBLEM IN CONNECTING NODE TO PANEL | Pterodactyl® | Page 1

wet sandalBOT Sep 13, 2025, 2:40 PM

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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

errant terrace Sep 13, 2025, 2:40 PM

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WITH WHAT

glacial gyro Sep 13, 2025, 2:40 PM

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hellpo

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hello

wet sandalBOT Sep 13, 2025, 2:40 PM

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Hello 👋, and welcome to the Pterodactyl Discord @glacial gyro! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.

Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.

Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.

glacial gyro Sep 13, 2025, 2:41 PM

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errant terrace WITH WHAT

hey

wet sandalBOT Sep 13, 2025, 2:41 PM

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Hello 👋, and welcome to the Pterodactyl Discord @glacial gyro! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.

Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.

Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.

glacial gyro Sep 13, 2025, 2:41 PM

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hello

wet sandalBOT Sep 13, 2025, 2:41 PM

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Hello 👋, and welcome to the Pterodactyl Discord @glacial gyro! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.

Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.

Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.

glacial gyro Sep 13, 2025, 2:41 PM

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@errant terrace

errant terrace Sep 13, 2025, 2:42 PM

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.... maybe ask ur question first?

glacial gyro Sep 13, 2025, 2:42 PM

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Having PROBLEM IN CONNECTING NODE TO PANEL

green remnant Sep 13, 2025, 2:42 PM

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Do you have SSL enabled? Can you provide the config.yml generated from your panel?

glacial gyro Sep 13, 2025, 2:42 PM

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yeah i enabled ssl

glacial gyro Sep 13, 2025, 2:42 PM

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green remnant Do you have SSL enabled? Can you provide the config.yml generated from your pane...

here or personal dm?

green remnant Sep 13, 2025, 2:43 PM

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Okay, and have you installed a certificate on the node?

errant terrace Sep 13, 2025, 2:43 PM

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Best to keep it here.

glacial gyro Sep 13, 2025, 2:43 PM

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no

green remnant Sep 13, 2025, 2:43 PM

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glacial gyro here or personal dm?

Here is fine

glacial gyro Sep 13, 2025, 2:43 PM

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ok

green remnant Sep 13, 2025, 2:43 PM

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glacial gyro no

You will need an SSL certificate

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For both the panel and node

glacial gyro Sep 13, 2025, 2:43 PM

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debug: false
uuid: 785dc2c2-565c-4b34-9907-17b469a0762b
token_id: VjYKLs0sfmNHdNJ5
token: hHOnvZYbpSnoQ6f7H1R6OcVfYppfxv3wGOusI4xOu7UTkzU8na7yqbkilFeMJhzA
api:
host: 0.0.0.0
port: 443
ssl:
enabled: true
cert: /etc/letsencrypt/live/german1.alonenodes.fun/fullchain.pem
key: /etc/letsencrypt/live/german1.alonenodes.fun/privkey.pem
upload_limit: 100
system:
data: /var/lib/pterodactyl/volumes
sftp:
bind_port: 2022
allowed_mounts: []
remote: 'https://panel.alonenodes.online'

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hey se

glacial gyro Sep 13, 2025, 2:43 PM

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glacial gyro debug: false uuid: 785dc2c2-565c-4b34-9907-17b469a0762b token_id: VjYKLs0sfmNHdN...

hey see this

green remnant Sep 13, 2025, 2:43 PM

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glacial gyro debug: false uuid: 785dc2c2-565c-4b34-9907-17b469a0762b token_id: VjYKLs0sfmNHdN...

Yeah so SSL is enabled for the node to communicate with the panel

errant terrace Sep 13, 2025, 2:43 PM

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Seeing you proxied it, see this:

wet sandalBOT Sep 13, 2025, 2:44 PM

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Pterodactyl has features to enable use of proxies, however we cannot provide support for proxies as it adds great complexity to the application set up. Troubleshooting complex network setups involving tunnels and proxies is extremely difficult to do without access to that network. Supporting complex network issues is outside the scope of this support.

green remnant Sep 13, 2025, 2:44 PM

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The socket won't allow insecure connection when the panel is SSL

glacial gyro Sep 13, 2025, 2:44 PM

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so what do i have to now?

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do i ss? live?

green remnant Sep 13, 2025, 2:44 PM

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If you're using cloudflare in front of the panel

errant terrace Sep 13, 2025, 2:44 PM

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If you wish to use a proxy, then ur on ur own to figure it out.

green remnant Sep 13, 2025, 2:44 PM

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You can try enabling the proxy setting

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And then update the config.yml and restart wings

wet sandalBOT Sep 13, 2025, 2:44 PM

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Simple! 😘

systemctl restart wings

glacial gyro Sep 13, 2025, 2:44 PM

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i am connecting tunnel

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of cf

wet sandalBOT Sep 13, 2025, 2:45 PM

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Pterodactyl has features to enable use of proxies, however we cannot provide support for proxies as it adds great complexity to the application set up. Troubleshooting complex network setups involving tunnels and proxies is extremely difficult to do without access to that network. Supporting complex network issues is outside the scope of this support.

green remnant Sep 13, 2025, 2:45 PM

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Can you stop, it's not helpful

glacial gyro Sep 13, 2025, 2:45 PM

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see

green remnant Sep 13, 2025, 2:45 PM

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Try enabling the proxy setting in the panel and update the config

glacial gyro Sep 13, 2025, 2:45 PM

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ss

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green remnant Sep 13, 2025, 2:46 PM

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To be honest, if you're using CF tunnels there's a few things your should know

glacial gyro Sep 13, 2025, 2:46 PM

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yeah

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tell me

green remnant Sep 13, 2025, 2:46 PM

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CF tunnels on the Free CloudFlare plan have a bandwidth and upload limitation

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You will not be able to upload large files to Pterodactyl

glacial gyro Sep 13, 2025, 2:46 PM

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ok

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ok

green remnant Sep 13, 2025, 2:47 PM

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If you are planning on using CF tunnels, I would recommend using the Cloudflare certificate feature to generate the certs for both the node and panel and download them, installing them in the default directories that Pterodactyl recommend

glacial gyro Sep 13, 2025, 2:47 PM

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hey

wet sandalBOT Sep 13, 2025, 2:47 PM

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Hello 👋, and welcome to the Pterodactyl Discord @glacial gyro! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.

Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.

Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.

glacial gyro Sep 13, 2025, 2:47 PM

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do you have any website control panel

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free

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?

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@green remnant

green remnant Sep 13, 2025, 2:47 PM

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Like cPanel?

glacial gyro Sep 13, 2025, 2:47 PM

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yeah

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yeah

green remnant Sep 13, 2025, 2:47 PM

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Yes I do

glacial gyro Sep 13, 2025, 2:47 PM

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can you give

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please

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can you give me man? @green remnant

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can you give me the link in dm?

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@green remnant

#Having PROBLEM IN CONNECTING NODE TO PANEL