How do you fix this??

[odd palm]

What are you looking in your logs for? There won't be a log file if there's nothing to log

[bold mist]

what is the actual issue? either you missed the step in the docs to actuall install the webserver+laravel or you don't have any read-permissions to the directory you try to log

[grand scaffold]

Ok so what I’m trying to do is see why my panel website was not connecting so I tried adding more udp ports and it wouldn’t do anything. Idk if it’s a firewall/ proxy issue, or missing files

Bc every time I would connect it would say “err_ connection timed out” and I couldn’t reach the panel

I’m using Ubuntu 24.04 for the image and amd standard E3 for the shape and oracle to host the servers wings and panel

[thick plover]

are you on the same network as your panel?

[grand scaffold]

like the same ip address?

if so I dont think so

how do you connect to it

?

[echo meteor]

same network means you are in the same LAN as your panel, connected to the same router

[thick plover]

I didnt see the part that you said you hosted on oracle srry. all ports that should be open are listed here #installation-help message. You can check if they are open and reachable with https://dnschecker.org/port-scanner.php.

[echo meteor]

I am bored so here have chart

that is what in same network would mean

[grand scaffold]

I see

[grand scaffold]

But do you need to go to connect to that?

Your network settings?

Bc I don’t have a working Ethernet cable bc i don’t pay for Ethernet

I don’t have a pc

I have a laptop

[grand scaffold]

when ever I add the ports its saying its timed out

[thick plover]

yeah so either wings isnt running or you didnt open/ port forward the required ports.

[supple pilot]

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

[grand scaffold]

I opened them on both the panel and wings and I still get this

[thick plover]

is wings even running

[grand scaffold]

yes

rn

[supple pilot]

You'll need to grab error logs for Wings and share the link with us. The following command will help you collect the required information for debugging: sudo wings diagnostics

[grand scaffold]

this is whatt I get everytime I run this command

[supple pilot]

I have found the following for: https://media.discordapp.net/attachments/1408285375222513885/1409234982907543613/Screenshot_534.png?ex=68aca3da&is=68ab525a&hm=a2cb2dfb42fe9d67a77b47e353cc808ca16266676b9797bd02928b0aa8dbe3da&
No need to rush @grand scaffold! It appears that you skipped a step during your Wings installation and didn't create a configuration file as instructed here https://pterodactyl.io/wings/1.0/installing.html#configure

[thick plover]

well so wings isnt even running

[grand scaffold]

here

it says this when I try to connect to my panel via domain

control.batnickgames.com

[pure bridge]

Is your webserver running ? , are your ports open ? you can check that with https://dnschecker.org/port-scanner.php

[grand scaffold]

No and no. I’m still trying to fix that and I have been checking the ports and they’re timed out.

Do the ports have to be running on the domain as well as the server?

[pure bridge]

If the the webserver is not running , it will not respond to the ports , becasue no software is responding . That's why your panel is not showing , and ports are closed.

[grand scaffold]

ok

[grand scaffold]

yea no everytime I tried starting it i got this error

ill start wings, its says everything is good at first then I reload the console and this was happening and I didnt notice that the webserver had to be running for it to all respond

[grand scaffold]

Not only that, when I used the command to allow the ports: sudo ufw allow 80, 443/tcp (even the firewall commands) it works but when I check the open ports it still times out and my family and I doesn’t know what the ip address is for our router to forward the ports

[broken tide]

You’re doing a ton of stuff wrong

Get the panel up and running not wings, and try and access it from that server

Once you do that google your IP and that’s what you’ll use for port forwarding which must be done on your router if your ISP supports it

[thick plover]

Since your hosting on oracle cloud I suggest contacting their support for issues/question related to networking like how to open ports.

[pure bridge]

https://www.reddit.com/r/oraclecloud/comments/r8fesu/any_guide_for_simply_opening_ports_on_oracle_free/

[grand scaffold]

Perfect

[grand scaffold]

NVM I figured it out you have to go into your address panel (or your porvider panel login) and you foward the ports from there

[grand scaffold]

and I just forwarded them and if it says timed out again do I have to restart the router

?

[silk wedge]

Your home router has absolutely nothing to do with allowing traffic on your oracle cloud VM.

Their mistake doesn't change reality and the fundamentals of networking.

Play out the logic in your head for a minute.

Why would you port forward on your router, for a service that is running somewhere completely different?

[grand scaffold]

IK this is just so confusing bc people keep giving these mumbo jumbo answers and idk which one to follow bc ive never done this before

[grand scaffold]

you cant

but yk I was taking his words bc I'm desperate to fix this so I could host this minecraft server ive been working on for weeks

[silk wedge]

You really need to have a foundational understanding of networking and linux system admin.