My panel was working fine but my domain expired, I changed my domain and now I m unable to login.

[scarlet fossil]

When I go to the panel and try to enter my credentials and login, it buffers forever.
Here's my logs: https://ptero.co/uxubuniway

[vagrant elbow]

I have found the following for: https://ptero.co/uxubuniway
🇫🇷 🥖 Bienvenue sur Internet, @scarlet fossil 🥖 🇫🇷

Your database is refusing the Panel's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.

1. Is your MySQL instance running? systemctl status mysql(hopefully not down the road)
2. Is the user you're trying to connect with authorized to access the given database from this IP address?
3. Did you correctly give that user permission to even access that database?
4. Do you have a Firewall that is blocking connections?
5. Is your MySQL instance bound to 127.0.0.1 or localhost and you're trying to connect from outside the server?
6. Does the user have GRANT permissions if you're trying to use them to create a new database for a server?
7. Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes

Here is some additional documentation to help you out: https://pterodactyl.io/tutorials/mysql_setup.html

[scarlet fossil]

I did try everything but nothing works

[modest grail]

I think your password for MariaDB is incorrect or you need to change the database host in .env again

[vagrant elbow]

I have found the following for: https://media.discordapp.net/attachments/1403197768754925650/1403369093372973166/image.png?ex=68974cd1&is=6895fb51&hm=c1414b64dbfd7637a68ec9e87563f1f31c74d3f79fee7dbcc3b56a296052524a&
🇫🇷 🥖 Bienvenue sur Internet, @modest grail 🥖 🇫🇷

Your database is refusing the Panel's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.

1. Is your MySQL instance running? systemctl status mysql(hopefully not down the road)
2. Is the user you're trying to connect with authorized to access the given database from this IP address?
3. Did you correctly give that user permission to even access that database?
4. Do you have a Firewall that is blocking connections?
5. Is your MySQL instance bound to 127.0.0.1 or localhost and you're trying to connect from outside the server?
6. Does the user have GRANT permissions if you're trying to use them to create a new database for a server?
7. Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes

Here is some additional documentation to help you out: https://pterodactyl.io/tutorials/mysql_setup.html

[scarlet fossil]

I tried changing my password before in the .env when it was not working, but I corrected it now

[modest grail]

alr

[scarlet fossil]

[previous exception] [object] (PDOException(code: 1045): SQLSTATE[HY000] [1045] Access denied for user 'pterodactyl'@'localhost' (using password: YES) at /var/www/pterodactyl/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php:65)
[stacktrace]

[vagrant elbow]

🇫🇷 🥖 Bienvenue sur Internet, @scarlet fossil 🥖 🇫🇷

Your database is refusing the Panel's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.

1. Is your MySQL instance running? systemctl status mysql(hopefully not down the road)
2. Is the user you're trying to connect with authorized to access the given database from this IP address?
3. Did you correctly give that user permission to even access that database?
4. Do you have a Firewall that is blocking connections?
5. Is your MySQL instance bound to 127.0.0.1 or localhost and you're trying to connect from outside the server?
6. Does the user have GRANT permissions if you're trying to use them to create a new database for a server?
7. Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes

Here is some additional documentation to help you out: https://pterodactyl.io/tutorials/mysql_setup.html

[scarlet fossil]

This is the main issue

[modest grail]

Have you checked where MariaDB is listening to/status with systemctl status mariadb?

[scarlet fossil]

Yep it's active

[near shard]

facing the same issue!!!