[FIXED] failed to load server configurations error | Pterodactyl® | Page 1

ancient hemlock May 10, 2025, 12:31 PM

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Hello, I managed to get everything working yesterday but I turned my server off last night, turned it back on this morning and I couldn't access it from SSH. after some troubleshooting I noticed that the server decided to change its IPv4 from 192.168.0.189 to 192.168.0.187.

I have now followed some tutorials to fix its ip adress to 192.168.0.189 (which was the adress it had when I configured Pterodactyl and everything worked), I am back to having access to the SSH, my Pterodactyl panel but my nodes wont work which I read somewhere was an issue with my wings not being able to communicate with the panel. I did run a sudo wings --debug and I get :

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Stacktrace:
Get "https://panel.nyrzdomain.org/api/remote/servers?page=0&per_page=50": dial tcp PUBLICIP: connect: no route to host
http: request creation failed
github.com/pterodactyl/wings/remote.(*client).request.func1
        github.com/pterodactyl/wings/remote/http.go:151
github.com/cenkalti/backoff/v4.RetryNotifyWithTimer.Operation.withEmptyData.func1
        github.com/cenkalti/backoff/[email protected]/retry.go:18
github.com/cenkalti/backoff/v4.doRetryNotify[...]
        github.com/cenkalti/backoff/[email protected]/retry.go:88
github.com/cenkalti/backoff/v4.RetryNotifyWithTimer
        github.com/cenkalti/backoff/[email protected]/retry.go:61
github.com/cenkalti/backoff/v4.RetryNotify
        github.com/cenkalti/backoff/[email protected]/retry.go:49
github.com/cenkalti/backoff/v4.Retry
        github.com/cenkalti/backoff/[email protected]/retry.go:38
github.com/pterodactyl/wings/remote.(*client).request
        github.com/pterodactyl/wings/remote/http.go:136
github.com/pterodactyl/wings/remote.(*client).Get
        github.com/pterodactyl/wings/remote/http.go:81
github.com/pterodactyl/wings/remote.(*client).getServersPaged
        github.com/pterodactyl/wings/remote/servers.go:201
github.com/pterodactyl/wings/remote.(*client).GetServers
        github.com/pterodactyl/wings/remote/servers.go:26
github.com/pterodactyl/wings/server.(*Manager).init```

gentle drumBOT May 10, 2025, 12:31 PM

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Not good, @ancient hemlock! The host you're trying to reach might be invalid or its firewall is blocking your connection attempts gracefully.

If you believe the host to be correct and have checked it with dig or https://dnschecker.org/, it means your DNS might be experiencing issues. You can try to ping a different domain, such as Google and if it resolves the issue is not with your DNS and rather with the host you are trying to reach.

ping google.com

ancient hemlock May 10, 2025, 12:32 PM

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github.com/pterodactyl/wings/server.NewManager
        github.com/pterodactyl/wings/server/manager.go:36
github.com/pterodactyl/wings/cmd.rootCmdRun
        github.com/pterodactyl/wings/cmd/root.go:138
github.com/spf13/cobra.(*Command).execute
        github.com/spf13/[email protected]/command.go:987
github.com/spf13/cobra.(*Command).ExecuteC
        github.com/spf13/[email protected]/command.go:1115
github.com/spf13/cobra.(*Command).Execute
        github.com/spf13/[email protected]/command.go:1039
github.com/pterodactyl/wings/cmd.Execute
        github.com/pterodactyl/wings/cmd/root.go:71
main.main
        github.com/pterodactyl/wings/wings.go:17
runtime.main
        runtime/proc.go:267
runtime.goexit
        runtime/asm_amd64.s:1650```

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pinging google.com works

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I was able to ssh from outside of my own wifi using my public IP but I can't anymore

lyric root May 10, 2025, 12:39 PM

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Has your public IP changed?

ancient hemlock May 10, 2025, 12:40 PM

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lyric root Has your public IP changed?

nope

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only thing that's a bit weird on my server is my systemd-networkd-wait-online.service not being able to go online

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idk if it has something to do with any of that

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here my ip a

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here my ss -tupln

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here my allow ports on firewall

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here my port forwarded ports on router

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Panel SSL is on panel.nyrzdomain.org

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and my FQDN is play.nyrzdomain.org

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both are working on dnschecker.org

still brook May 10, 2025, 1:03 PM

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check that there isnt another device on your network with the same ip. Could cause some weird issues

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restart your router so its forced to update all the IPs of every device.

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if both are done restart your server again. And check if it works now

ancient hemlock May 10, 2025, 1:11 PM

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ok I'll do that and come back to you

ancient hemlock May 10, 2025, 1:24 PM

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still brook check that there isnt another device on your network with the same ip. Could cau...

ok I restarted everything

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what I don't get is why my server has 3 different IPv4

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when my ip a says :

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still brook May 10, 2025, 1:24 PM

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what did you do to fix your ip to 189?

ancient hemlock May 10, 2025, 1:25 PM

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still brook what did you do to fix your ip to 189?

created a file named sudo nano /etc/netplan/01-netcfg.yaml and deleted /etc/netplan/50-cloud-init.yaml

  version: 2
  renderer: networkd
  ethernets:
    enp0s31f6:
      dhcp4: no
      addresses: [192.168.0.189/24]
      gateway4: 192.168.0.254
      nameservers:
        addresses: [8.8.8.8,8.8.4.4]```

still brook May 10, 2025, 1:26 PM

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do the wings still give the same error?

ancient hemlock May 10, 2025, 1:26 PM

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debugging

ancient hemlock May 10, 2025, 1:27 PM

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still brook do the wings still give the same error?

yep same error

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but I'm not even sure this has something to do with Ptero at this point because why would I not be able to access my server with SSH if my SSH port is forwarded and I'm using my Public IP

still brook May 10, 2025, 1:28 PM

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it does not its a networking issue

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idk why you didnt just fix your ip via your router tho

ancient hemlock May 10, 2025, 1:29 PM

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still brook idk why you didnt just fix your ip via your router tho

I apparently can't with this provider

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pinning an ip adress would be in advanced settings right ?

still brook May 10, 2025, 1:30 PM

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depends on router to router but yeah probably

ancient hemlock May 10, 2025, 1:30 PM

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yeah I check every category anyway and it's not there

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any idea why my router sees 3 different IPv4 coming from my server if my ip a only says it's 189 ?

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and let's say I wanted to redo everything with a clean install

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how do I access my server files to back them up

still brook May 10, 2025, 1:33 PM

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try running this first: ip -4 a

ancient hemlock May 10, 2025, 1:33 PM

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and what if

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I forwarded everything to 192.168.0.187

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which is the IP my server chooses dynamically

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do I need to change something in ptero config somewhere ?

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I don't even understand why it changed IP because I only have 3 devices connected on it, my server, my PC and my phone

still brook May 10, 2025, 1:35 PM

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how did you setup your wings config using your DNS or your public ip?

ancient hemlock May 10, 2025, 1:36 PM

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used my DNS

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iirc

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like play.nyrzdomain.org

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is there a file I can check to be sure ?

still brook May 10, 2025, 1:36 PM

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okay if you change your DNS to go to 192.168.0.187 it should work

ancient hemlock May 10, 2025, 1:37 PM

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so

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cloudflare DNS ?

still brook May 10, 2025, 1:37 PM

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/etc/pterodactyl/config.yml

still brook May 10, 2025, 1:38 PM

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ancient hemlock cloudflare DNS ?

yeah idk how youve setup your DNS

ancient hemlock May 10, 2025, 1:38 PM

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my DNS is setup using my Public IP tho

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still brook May 10, 2025, 1:39 PM

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and it didnt change right? Just dubbel check it using whatsmyipv4 or something else

ancient hemlock May 10, 2025, 1:39 PM

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y y it didn't change

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checked it multiple times

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and I'm pretty sure this router has a fixed ip

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since it literally never changed in multiple months

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remote: https://panel.nyrzdomain.org

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in my config.yml

still brook May 10, 2025, 1:41 PM

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you can login to your panel right?

ancient hemlock May 10, 2025, 1:41 PM

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yes

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but no access to node

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and no access to the panel at all from an external network

still brook May 10, 2025, 1:42 PM

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try: ping panel.nyrzdomain.org

ancient hemlock May 10, 2025, 1:42 PM

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host unreachable

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same for play.nyrzdomain.org

still brook May 10, 2025, 1:42 PM

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ancient hemlock

change your firewall settings to 187

ancient hemlock May 10, 2025, 1:43 PM

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I open port 187 from firewall ?

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oh nvm

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you mean the IP

still brook May 10, 2025, 1:43 PM

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change 192.168.0.189 tgo 192.168.0.187

ancient hemlock May 10, 2025, 1:43 PM

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so you want me to port forward from 192.168.0.187 ?

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but thne I need to make my server go back to 192.168.0.187 as well

gusty trench May 10, 2025, 1:44 PM

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is you server/pc ip static?

ancient hemlock May 10, 2025, 1:44 PM

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gusty trench is you server/pc ip static?

well it wasn't yesterday

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but I made it static today

still brook May 10, 2025, 1:45 PM

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just check it bcs its purely a weird networking issue. Maybe the router still thinks its on 187

ancient hemlock May 10, 2025, 1:45 PM

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still brook just check it bcs its purely a weird networking issue. Maybe the router still th...

but the thing is that yesterday it was dynamic and set to 189

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it's this morning but restarting the server it switched to 187

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for some reason

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so I went and made it static on 189

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want me to try restarting everything again ?

still brook May 10, 2025, 1:46 PM

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yeah and today it changed to 187 so try it. there is nothing wrong with trying and seeing if it works. Trouble shooting a DNS issue without directacces is a pain in the ass to help someone with it.

ancient hemlock May 10, 2025, 1:46 PM

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ok so I change my port forwarding to 187 and my server too ?

still brook May 10, 2025, 1:47 PM

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just leave the server ass is for now

ancient hemlock May 10, 2025, 1:47 PM

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kk

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I'll be back in 5-10 that router literally takes ages to change settings and restart

ancient hemlock May 10, 2025, 1:52 PM

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still brook just leave the server ass is for now

port are forwarded to 187 now

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running debug right now

still brook May 10, 2025, 1:53 PM

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yeah its still not connecting

ancient hemlock May 10, 2025, 1:53 PM

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nope

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same error

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pings are not reaching either

still brook May 10, 2025, 1:54 PM

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what if you change your ip back to 187 on your server.

ancient hemlock May 10, 2025, 1:54 PM

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ok will do

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rebooting server

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when server is booting up my systemd-networkd-wait-online-service doesn't start btw could it be a problem ?

still brook May 10, 2025, 1:57 PM

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the problem is purely a networking issue.

ancient hemlock May 10, 2025, 1:57 PM

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but isn't this service network related ?

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I still get an error

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but a new one

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Stacktrace:
listen tcp 0.0.0.0:8080: bind: address already in use
github.com/pterodactyl/wings/cmd.rootCmdRun
        github.com/pterodactyl/wings/cmd/root.go:369
github.com/spf13/cobra.(*Command).execute
        github.com/spf13/[email protected]/command.go:987
github.com/spf13/cobra.(*Command).ExecuteC
        github.com/spf13/[email protected]/command.go:1115
github.com/spf13/cobra.(*Command).Execute
        github.com/spf13/[email protected]/command.go:1039
github.com/pterodactyl/wings/cmd.Execute
        github.com/pterodactyl/wings/cmd/root.go:71
main.main
        github.com/pterodactyl/wings/wings.go:17
runtime.main
        runtime/proc.go:267
runtime.goexit
        runtime/asm_amd64.s:1650```

gentle drumBOT May 10, 2025, 1:58 PM

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You already have an instance of Wings running through systemd service and are trying to start another duplicate instance, for example by using the commands wings and wings --debug, or another service is using the port.

Use ss -plnt | grep :8080 (or grep :8443 depending on the port) to find what process is currently running and stop it. You can type killall wings to shutdown any ghost Wings process.

ancient hemlock May 10, 2025, 1:59 PM

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I killed all wings and made a new debug

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📎 message.txt

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does this mean it's connected ?

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ok apparently yes

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so the problem now is that it works with 187

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but I'm back to it being dynamic

still brook May 10, 2025, 2:01 PM

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yeah but your still not able to connect to your panel from outside of your network

ancient hemlock May 10, 2025, 2:01 PM

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still brook yeah but your still not able to connect to your panel from outside of your netwo...

just tried and I can

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network:
version: 2
ethernets:
enp0s31f6:
dhcp4: true

still brook May 10, 2025, 2:01 PM

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okay

ancient hemlock May 10, 2025, 2:01 PM

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if I change dhcp4 to false

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will it stick to 187 ?

still brook May 10, 2025, 2:02 PM

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check your /etc/systemd/network/ directory

ancient hemlock May 10, 2025, 2:02 PM

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I'm also able to ssh from outside of my network

still brook May 10, 2025, 2:02 PM

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and then a file called eth0.network or something somilar

ancient hemlock May 10, 2025, 2:02 PM

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so this is fixed

still brook May 10, 2025, 2:02 PM

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still brook and then a file called eth0.network or something somilar

yeah but check this ..

ancient hemlock May 10, 2025, 2:02 PM

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I will

still brook May 10, 2025, 2:02 PM

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thats probably why it still was looking for 187 bcs it was still set in that file to do so..

ancient hemlock May 10, 2025, 2:03 PM

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I don't have anything in this directory

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still brook May 10, 2025, 2:03 PM

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okay no clue then

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but glad it worked. Lock your ip to 187 now. So it stays on that one

ancient hemlock May 10, 2025, 2:03 PM

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for my netplan

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to make it fixed

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do you think I should set dhcp4 to false ?

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  version: 2
  ethernets:
    enp0s31f6:
      dhcp4: true```

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OR

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  version: 2
  renderer: networkd
  ethernets:
    enp0s31f6:
      dhcp4: no
      addresses: [192.168.0.189/24]
      gateway4: 192.168.0.254
      nameservers:
        addresses: [8.8.8.8,8.8.4.4]

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use this but with 187

still brook May 10, 2025, 2:04 PM

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false

ancient hemlock May 10, 2025, 2:04 PM

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k

still brook May 10, 2025, 2:04 PM

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dhcp4: false and then 187 yeah

ancient hemlock May 10, 2025, 2:05 PM

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but these are 2 different files

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I only have first one right now

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which is the dynamic one

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jsut setting dhcp to false will fix my IP on 187 then ?

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I'm gonna try

still brook May 10, 2025, 2:06 PM

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I dont use netplan to fix my ip so no clue.. but probably yeah

ancient hemlock May 10, 2025, 2:07 PM

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ok this doesn't work lmao

gentle drumBOT May 10, 2025, 2:07 PM

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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

ancient hemlock May 10, 2025, 2:07 PM

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it just made my eth disappear from ip a

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switched it back to true

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will try with other config and setting it to 187

still brook May 10, 2025, 2:09 PM

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there is probably documentation online. I cant help you with netplan. Just glad that you can connect to wings again

ancient hemlock May 10, 2025, 2:09 PM

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yep tyvm

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will try on my side and update here in case it helps anyone

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ok

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so

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I found the original culprit lmao

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in my netplan file my gateway was set to 192.168.0.254 but it needed to be set to 192.168.0.1

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which is my router thingy (idk the name)

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so it was my bad from the beginning

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whatareyoudoing

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[FIXED] failed to load server configurations error

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but now I have another issue wtf

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when I run sudo wings --debug my node connects to my panel

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but as soon as I stop the debug command it disconnects itself

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ok found it

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wings service was offline

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started it with systemctl and it works fine now

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guess having a brain is useful sometimes

#[FIXED] failed to load server configurations error