#We're having some trouble connecting to your server, please wait...
13 messages · Page 1 of 1 (latest)
@celest crane; It looks like your browser is unable to reach the Wings.
Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php
Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors
Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.
where do i paste this command systemctl status wings
i cant use the console
my friend has the same problem
it isnt my fault
this isnt the support of your host. Contact the people you bought the minecraft server from.
ty
I have the same issue. I hired someone to make my own panel (a while ago), and I just joined this Discord-server to maybe get help fixing this issue.
if you have any idea how he installed it you can try to solve it. But your probably better of asking the guy that installed it for you if its possible.
I don’t have any experience with setting up this kind of things. I also don’t know if there is a free option to solve the problem. It was there out of nowhere, after I successfully used the panel for 4 months.
Hello 👋, and welcome to the Pterodactyl Discord @storm lake! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.
Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.
Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.
try these