#We're having some trouble connecting to your server, please wait...

13 messages · Page 1 of 1 (latest)

celest crane
#

So i bought a minecraft server and today i got a error on top that says: We're having some trouble connecting to your server, please wait... under it says fetching and i tried everything but i dont know what to do it runs on neoforge 1.21.1

eternal heraldBOT
#

@celest crane; It looks like your browser is unable to reach the Wings.

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

celest crane
#

where do i paste this command systemctl status wings

#

i cant use the console

#

my friend has the same problem

#

it isnt my fault

storm lake
celest crane
#

ty

floral adder
#

I have the same issue. I hired someone to make my own panel (a while ago), and I just joined this Discord-server to maybe get help fixing this issue.

storm lake
floral adder
#

I don’t have any experience with setting up this kind of things. I also don’t know if there is a free option to solve the problem. It was there out of nowhere, after I successfully used the panel for 4 months.

eternal heraldBOT
#

Hello 👋, and welcome to the Pterodactyl Discord @storm lake! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.

Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.

Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.

storm lake
#

try these