Uploading Files/ Old server Backups | Pterodactyl® | Page 1

desert yew May 1, 2025, 9:16 PM

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I have a new server and im trying to upload my old server files so i have a starting base but the files are to big for the panel 512mb (max) mine are nearly double/triple that how can i load them on

grim horizon May 1, 2025, 9:20 PM

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using SFTP (winscp/filezilla or any other ftp program of your liking)

desert yew May 1, 2025, 9:21 PM

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great but what is the Host username password and port?
I have tried the admin and admin password and how do i send it to indivudal server?

grim horizon May 1, 2025, 9:23 PM

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you can see the ftp setting of your container in tab "settings" ?

desert yew May 1, 2025, 9:23 PM

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ohhhhhh

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the sftp?

grim horizon May 1, 2025, 9:23 PM

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yup

desert yew May 1, 2025, 9:24 PM

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i feel dumb hahaha

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thank you

grim horizon May 1, 2025, 9:24 PM

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np

desert yew May 1, 2025, 9:25 PM

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wait

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which password do i use?

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mine or admin password

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its a dedicated server

grim horizon May 1, 2025, 9:25 PM

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#1367610750415278151 message

desert yew May 1, 2025, 9:25 PM

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or root password

grim horizon May 1, 2025, 9:26 PM

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** Your SFTP password is the same as the password you use to access this panel**.

desert yew May 1, 2025, 9:28 PM

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Status: Access denied
Error: Authentication failed.
Error: Critical error: Could not connect to server

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port is 2022? or just 22

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sftp://panel.*******************.net:2022

grim horizon May 1, 2025, 9:30 PM

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standard : 2022 unless your panel is behind CF then you dont have ftp connection

desert yew May 1, 2025, 9:31 PM

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brand new panel, setup monday so it should?

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just says could not connect to server auth failed

grim horizon May 1, 2025, 9:33 PM

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firewall ?

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open port 2022 if you have firewall enabled

desert yew May 1, 2025, 9:34 PM

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how..... 😐

loud juncoBOT May 1, 2025, 9:35 PM

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You are expected to understand how to read documentation to use this Panel. We have spent many hours detailing how to install or upgrade our software. Please, take some time and read rather than copy and pasting and then complaining when things do not work.

If you expect to be able to install this with no understanding of basic linux system administration you should stop and turn around now

desert yew May 1, 2025, 9:38 PM

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Yeh im unable to remove it part of the host 😦

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grim horizon May 1, 2025, 9:44 PM

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If your firewall uses the built-in kernel firewall, then sudo iptables -n -L will list all the iptables contents. If there is no firewall the output will be mostly empty.

Your VPS may have ufw already installed, so try ufw status. ufw is a simplified "façade" to the kernel firewall (so what is set with it also appears in the iptables output), but it is a lot simpler to understand/manage, so I would recommend it. ufw info - https://help.ubuntu.com/community/UFW

#Uploading Files/ Old server Backups