Can someone help me?
#I cant start my server
fallen nexus
silver impBOT
Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.
pseudo sandal
fallen nexus
What would you recommend that I do about it?
If I can do something without deleting anything
verbal matrix
The issue is it cannot find the file it wants to start from.
fallen nexus
How do I find out which one is missing?
warm laurel
It looks like your install has failed.
We need your install logs to see why the install may have failed. Use the command below on your Wings machine SSH terminal.
If you are on 1.x:
tail -n 1000 $(ls -Alrt /var/log/pterodactyl/install/*.log | tail -1 | sed 's/ */ /g' | cut -s -d' ' -f9) | nc pteropaste.com 99
If you are on or upgraded from 0.7:
tail -n 1000 $(ls -Alrt /srv/daemon/config/servers/*/install.log | tail -1 | sed 's/ */ /g' | cut -s -d' ' -f9) | nc pteropaste.com 99
fallen nexus
Okay, i do it later
fallen nexus
It didnt work
verbal matrix
That does not fix your issue, it gives you a link to logs that you can send here so we can further diagnose your issue.
fallen nexus
But somehow I can't enter anything in the console
still turret
But somehow I can't enter anything in the console
Ptero doesn't hijack your SSH service
So if you can't use ssh, you've got much bigger issues at play
fallen nexus
And that means?
warm laurel
That means that if you can't even SSH to your server then that's nothing to do with Pterodactyl, nothing we can do about it here
fallen nexus
And then what can I do about it? Do I have to buy new ones and replace everything again?
warm laurel
talk to your host about it
hallow mauve
But somehow I can't enter anything in the console
quick question. what exactly do you mean by console? as in, how are you accessing the server exactly
fallen nexus
fallen nexus
talk to your host about it
You are the host or no?
warm laurel
You are the host or no?
No. We are not your host
hallow mauve
ah. that is the server console, but not the actual console of the LINUX running pterodactyl
hallow mauve
It looks like your install has failed.
We need your install logs to see why the ...
the ssh terminal is entirely different from that server console