Error 502

[vestal geode]

I am continuously recieving error 502, even after a refresh it goes for sometime and arises again

[strange crow]

Seems like you are using a theme or some kind of add on, ask their support for further help

[harsh creek]

If that's on the files tab, grab panel logs. Your panel can't reach wings

[brave perch]

Got it!
https://ptero.co/olavaxuhiz

Thank you

[stiff inlet]

I have found the following for: https://ptero.co/olavaxuhiz
You will normally see 502 bad gateway error when php-fpm can't be reached by your web server. This can be due to a wrong path, it not running or wrong permissions. Confirm that it is running and using the correct php-fpm version in the config pterodactyl.conf file. It would be attempting to use PHP 8.3 by default. When using other PHP versions, make sure to change the php-fpm version in your config to match your used PHP version.

Not sure where to find the server block file? Type .webconf and I will respond with more instructions. Web server error logs can provide additional details.

[brave perch]

Using 8.3

[harsh creek]

Your CloudFlare proxy seems to be blocking the connection

[stiff inlet]

Pterodactyl has features to enable use of proxies, however we cannot provide support for proxies as it adds great complexity to the application set up. Troubleshooting complex network setups involving tunnels and proxies is extremely difficult to do without access to that network. Supporting complex network issues is outside the scope of this support.

[brave perch]

It worked fine like before someone nuked the panel...

[brave perch]

It is working sometimes but does not sometimes

btw It is not about theme because it worked before

[harsh creek]

Idk how the theme comes into it either

But I also have no idea what you mean by "nuked"

[gray cedar]

If he’s using the term I think it is, he was dumb and gave someone full access, they went and deleted everything and so forth

[harsh creek]

thinking doesn't help much
They can explain what they mean, and what ACTUALLY happened

[vestal geode]

Yup

It means that

Dumb fr

[brave perch]

Exactly what they said, but they hacked an admin's account not being dumb

They deleted all the nodes and made a vps on the last one

[strange crow]

When you have full access to ssh, you are not hacking… you can create admin accounts via ssh