#I keep getting "Could not establish a connection to the machine running this server. Please try agai

10 messages · Page 1 of 1 (latest)

arctic flicker
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So i havent used my pterodactyl server in a few months and today, when i wanted to make a new minecraft server i just keep getting the same error message, my node seems healty but it cant load the system information 4 some reason, can anyone help me out with this??

zealous juncoBOT
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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

arctic flicker
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so wings seems to be running just fine, "root@GameServer:/# sudo systemctl status wings

  • wings.service - Pterodactyl Wings Daemon
    Loaded: loaded (/etc/systemd/system/wings.service; enabled; vendor preset: enabled)
    Active: active (running) since Sun 2025-01-05 21:10:45 UTC; 13min ago
    Main PID: 2344 (wings)
    Tasks: 13 (limit: 115633)
    Memory: 10.7M
    CPU: 351ms
    CGroup: /system.slice/wings.service
    `-2344 /usr/local/bin/wings

Jan 05 21:10:45 GameServer wings[2344]: INFO: [Jan 5 21:10:45.487] checking for pterodactyl system user username=pterodactyl
Jan 05 21:10:45 GameServer wings[2344]: INFO: [Jan 5 21:10:45.487] configured system user successfully gid=998 uid=999 username=pterodactyl
Jan 05 21:10:45 GameServer wings[2344]: INFO: [Jan 5 21:10:45.491] fetching list of servers from API
Jan 05 21:10:50 GameServer wings[2344]: INFO: [Jan 5 21:10:50.681] processing servers returned by the API total_configs=0
Jan 05 21:10:50 GameServer wings[2344]: INFO: [Jan 5 21:10:50.681] finished processing server configurations duration=342.87<C2><B5>s
Jan 05 21:10:50 GameServer wings[2344]: INFO: [Jan 5 21:10:50.685] configuring system crons interval=1m0s subsystem=cron
Jan 05 21:10:50 GameServer wings[2344]: INFO: [Jan 5 21:10:50.685] starting cron processes subsystem=cron
Jan 05 21:10:50 GameServer wings[2344]: INFO: [Jan 5 21:10:50.686] configuring internal webserver host_address=IPADDRESS host_port=8080 use_auto_tls=fa>
Jan 05 21:10:50 GameServer wings[2344]: INFO: [Jan 5 21:10:50.686] updating server states on Panel: marking installing/restoring servers as normal
Jan 05 21:10:50 GameServer wings[2344]: INFO: [Jan 5 21:10:50.692] sftp server listening for connections listen=0.0.0.0:2022 public_key=ssh-ed25519 AAAAC3Nza>"

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i have updates both wings and pterodactyl but still no luck

zealous juncoBOT
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You'll need to grab error logs for Wings and share the link with us. The following command will help you collect the required information for debugging: sudo wings diagnostics

fervent sequoia
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Either your dns is messed up, ssl cert expired or configuration not done correctly

arctic flicker
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It used to work so the configuration is probably not the problem, i checked my ssl cert, that doesnt expire untill 2034 and my dns should be okay because it resolves to my cloudflare site

zealous juncoBOT
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Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

fervent sequoia
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Have you tried restarting wings?

arctic flicker