panel node

[jaunty stag]

help

[frosty ore]

Hello 👋, and welcome to the Pterodactyl Discord @jaunty stag! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.

Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.

Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.

[lone basin]

please provide the link given of running ls /var/log/pterodactyl* | nc pteropaste.com 99

[jaunty stag]

https://ptero.co/geyaxibewi

[lone basin]

so how did you install the panel

[jaunty stag]

followed the docs but im using docker and cloudflare tunnels

[lone basin]

how could you have followed docs if you used docker version?

[jaunty stag]

the site node.wakeservers.com is up but not node.wakeservers.com:8080

[lone basin]

oh i see

you are just spamming now under an alt

love to see it

[jaunty stag]

fr just trying to get this fixed

been banned on those dont know why

[lone basin]

then spend time learning how things work

you were kicked for spamming, not banned

[jaunty stag]

this is 2 weeks

[lone basin]

you didnt respond to us either when asked for info

[jaunty stag]

ok my bad

[lone basin]

so what i said still stands - how could you have followed docs if you used docker version?

can you give more info please

[jaunty stag]

1 sec

[jaunty stag]

this instant was 100% followed by the docs I was just meaning docker wings

everythang works local

[lone basin]

well you'll need to consult the troubleshooting section of the docs to get more info

because there is no way we can help with what you've provided and i still dont understand exactly how you've installed this

[jaunty stag]

just that one thang with it putting 8080 at the end of the node.wakeservers.com

[jaunty stag]

the docs

[lone basin]

ok let me guess

you followed a youtube video

[jaunty stag]

https://pterodactyl.io/panel/1.0/getting_started.html

no this

[lone basin]

the 8080 would be WINGS

so you aren't understanding a key concept here

[jaunty stag]

i know then why can it not connect to the panel

[lone basin]

because you need to follow docs

troubleshooting

as i said

to find the cause

[jaunty stag]

so 8080 at the end of the domain is not a problem

[lone basin]

the troubleshooting guide, can you please get more info for us from your troubleshooting steps

[jaunty stag]

ok

[lone basin]

you have to understand how this software works

wings talks to panel and panel talks to wings

understand what you've configured and NOTE what ports each side uses

[lone basin]

then you have your answer

[jaunty stag]

i know how it works

[lone basin]

and if its configured correctly, then you should follow troubleshooting to get more info

you sure are not descriptive of someone knowing how things work. context is important

[jaunty stag]

sorry for my bad english and not giving context but i have fixed the problem, i changed this to 443 from 8080 and seemed to fix the issue

[lone basin]

so basically you proxied it

and you created your own complexity

btw thats not per the docs

[jaunty stag]

yup

[lone basin]

you caused your own problem

[frosty ore]

Pterodactyl has features to enable use of proxies, however we cannot provide support for proxies as it adds great complexity to the application set up. Troubleshooting complex network setups involving tunnels and proxies is extremely difficult to do without access to that network. Supporting complex network issues is outside the scope of this support.

[lone basin]

see above ^^^

this is what cost you 2 weeks