FQDN not working | Pterodactyl® | Page 1

tepid sedge Jul 15, 2024, 8:21 PM

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when i did a full fresh install of pterodactyl when i put my domain name in it does not work i have to use my ip to access my web panel

modern sentinelBOT Jul 15, 2024, 8:23 PM

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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

tepid sedge Jul 15, 2024, 8:25 PM

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i cant access my web panel from my FQDN i have to use my ip i checked the files they all have my FQDM in them

modern sentinelBOT Jul 15, 2024, 8:27 PM

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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

fierce tartan Jul 15, 2024, 8:33 PM

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You've told us nothing about why you can't connect with your FQDN

tepid sedge Jul 15, 2024, 8:34 PM

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i dont know why when i try it just wont load but when i connect with my ip it works just fine

fierce tartan Jul 15, 2024, 8:34 PM

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If you won't provide info then nobody can help you

tepid sedge Jul 15, 2024, 8:35 PM

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what kind of info would you like

fierce tartan Jul 15, 2024, 8:35 PM

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tell us what actually happens when you try to use your FQDN, what the actual error messages are

tepid sedge Jul 15, 2024, 8:36 PM

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long cove Jul 15, 2024, 8:37 PM

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Why wouldn't you mention error messages like that in the first place..

tall flare Jul 15, 2024, 8:38 PM

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Could not resolve host: panel.kordhosting.com
May help to make sure your DNS is properly configured

long cove Jul 15, 2024, 8:39 PM

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It does seem to be propagated.. kinda

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But shows it's using cloudflare proxy

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Which then gets to....

modern sentinelBOT Jul 15, 2024, 8:40 PM

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Pterodactyl has features to enable use of proxies, however we cannot provide support for proxies as it adds great complexity to the application set up. Troubleshooting complex network setups involving tunnels and proxies is extremely difficult to do without access to that network. Supporting complex network issues is outside the scope of this support.

tall flare Jul 15, 2024, 8:40 PM

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tepid sedge

Fix your DNS and then set your cloudflare SSL level to full

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or just disable the proxy 😂

long cove Jul 15, 2024, 8:41 PM

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Judging by the asked questions and the lack of knowledge.. he doesn't have a clue about how it's setup 😅

fierce tartan Jul 15, 2024, 8:42 PM

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good chance that cloudflare hasn't been able to generate SSL certificates due to the DNS issues

tepid sedge Jul 15, 2024, 8:54 PM

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my DNS and Cloudflare is set correctly but in the web panel it says this

#FQDN not working