WebSocket connection problem | Pterodactyl® | Page 1

jolly breach Mar 24, 2024, 8:58 PM

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Hi, I'm facing this problem when I'm entering my server on the panel, and it happens only on pc, on my phone everything works fine

chilly rivet Mar 24, 2024, 9:02 PM

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How did you install pterodactyl

jolly breach Mar 24, 2024, 9:07 PM

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chilly rivet How did you install pterodactyl

wdym

chilly rivet Mar 24, 2024, 9:07 PM

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jolly breach Hi, I'm facing this problem when I'm entering my server on the panel, and it hap...

What did you use to install pterodactyl

jolly breach Mar 24, 2024, 9:08 PM

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ubuntu

chilly rivet Mar 24, 2024, 9:08 PM

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And how did you install it on ubuntu

jolly breach Mar 24, 2024, 9:08 PM

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https://pterodactyl.io/panel/1.0/getting_started.html#installation

Getting Started | Pterodactyl

Pterodactyl is an open-source game server management panel built with PHP, React, and Go. Designed with security in mind, Pterodactyl runs all game servers in isolated Docker containers while exposing a beautiful and intuitive UI to end users.

chilly rivet Mar 24, 2024, 9:08 PM

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Did you troubleshoot according to the docs?

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Logs?

crisp barnBOT Mar 24, 2024, 9:08 PM

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You'll need to grab the error logs from the Panel. The following command uploads the last 150 lines of this day's log to our pastebin and provides a link you can share.
tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99

jolly breach Mar 24, 2024, 9:12 PM

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chilly rivet Did you troubleshoot according to the docs?

I didn't

#WebSocket connection problem