Can't access Pterodactyl panel from Windows specifically

[polar lichen]

I dual boot Windows and Linux, and set my dns server (which my local dns records are on) on both OS.

While I can access everything on Linux, when I try to go to the Pterodactyl panel on Windows it gives me this error:

Every other services work fine on Windows so this is very weird.

Edit: Also, both OS have the same exact IP, and my services are running behind Traefik. I have tried flushing DNS, clearing OS as well as browser cache and even release the IP but nothing seems to be working. I also tried to use a different browser (Chromium) but it still gives the same error.

[crude hare]

Try another browser
That error is firefox specific iirc

[polar lichen]

already tried chromium and same thing

[crude hare]

Same, or similar error?

[polar lichen]

similar

[crude hare]

What's the error from chromium?

[polar lichen]

I think it said something along the line of SSL connection failed

but I'm on Linux so I'll need to switch

wait a bit

[woven maple]

sounds like you have misconfigured ssl

[polar lichen]

it worked fine on linux though

[woven maple]

its a misconfiguration usually

trusted cert stores etc

you'll need to run an ssl checker against it

either that or your windows install has broken ssl

you need more of a test than your dual boot systems

[polar lichen]

every other services I can still access normally on windows

[woven maple]

that doesnt really matter

[polar lichen]

and it's ran through the same ssl in traefik

[woven maple]

bingo

proxies can cause these exact issues

[lapis portal]

Pterodactyl has features to enable use of proxies, however we cannot provide support for proxies as it adds great complexity to the application set up. Troubleshooting complex network setups involving tunnels and proxies is extremely difficult to do without access to that network. Supporting complex network issues is outside the scope of this support.