Wings Trouble shoot | Pterodactyl® | Page 1

carmine estuary Jul 29, 2023, 5:43 PM

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I have been using pterodactyl on my home server now for a couple month and everything has worked flawlessly. I had a power outage for a few minutes the other day and i rebooted the system thinking nothing of it and upon attempting to enter my panel it just says "Welcome to nginx".

Ive restarted all procesess and get this error with wings.

📎 message.txt

vivid sequoiaBOT Jul 29, 2023, 5:43 PM

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Welcome to Pterodactyl!

If you see this page, then you have not read and followed our documentation. Further steps are required.

For online documentation and support please refer to pterodactyl.io
Web server configuration is available at https://pterodactyl.io/panel/1.0/webserver_configuration.html

Thank you for using Pterodactyl.

carmine estuary Jul 29, 2023, 5:48 PM

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It was working just fine so obviously I had everything set up correctly.

stoic igloo Jul 29, 2023, 5:49 PM

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DEBUG: [Jul 29 17:37:56.100] making request to external HTTP endpoint endpoint=http://panel.exclusive-pterodactyl.net:81/api/remote/servers?page=0&per_page=50 headers=map[Accept:[application/vnd.pterodactyl.v1+json] Authorization:[(redacted)] Content-Type:[application/json] User-Agent:[Pterodactyl Wings/v1.11.7 (id:QiLlaaRpVB70Ktda)]] method=GET
FATAL: [Jul 29 17:38:26.130] failed to load server configurations error=http: request creation failed: Get "http://panel.exclusive-pterodactyl.net:81/api/remote/servers?page=0&per_page=50": context deadline exceeded (Client.Timeout exceeded while awaiting headers)

vivid sequoiaBOT Jul 29, 2023, 5:49 PM

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There were too many logs to read @stoic igloo. Please post 5 or less. Alternatively, please share larger logs using paste sites, such as pteropaste or hastebin.

stoic igloo Jul 29, 2023, 5:50 PM

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vivid sequoia There were too many logs to read <@1120707697612951643>. Please post 5 or less. ...

💀

carmine estuary Jul 29, 2023, 5:52 PM

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DEBUG: [Jul 29 17:37:56.100] making request to external HTTP endpoint endpoint=http://panel.exclusive-pterodactyl.net:81/api/remote/servers?page=0&per_page=50 headers=map[Accept:[application/vnd.pterodactyl.v1+json] Authorization:[(redacted)] Content-Type:[application/json] User-Agent:[Pterodactyl Wings/v1.11.7 (id:QiLlaaRpVB70Ktda)]] method=GET
FATAL: [Jul 29 17:38:26.130] failed to load server configurations error=http: request creation failed: Get "http://panel.exclusive-pterodactyl.net:81/api/remote/servers?page=0&per_page=50": context deadline exceeded (Client.Timeout exceeded while awaiting headers)

vivid sequoiaBOT Jul 29, 2023, 5:52 PM

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@carmine estuary; It looks like the Panel or Wings is responding too slowly, causing the request to timeout. Usually, this indicates some sort of a network issue.

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

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Suppose you are having trouble connecting to a Panel or Node on the same network as your device, or Panel and Wings can't reach each other on the same network. In that case, you may have to edit your /etc/hosts file to point the domain to the local IP, as some routers don't handle NAT Loopback correctly, if at all. On Windows, this file is at C:\Windows\System32\Drivers\etc\hosts

192.168.1.24 panel.mydomain.com node1.mydomain.com
192.168.1.25 node2.mydomain.com

carmine estuary Jul 31, 2023, 12:13 AM

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Well upon installation AGAIN, since reinstalling would have fixed my issue. I only get welcome to nginx now. Installed it the way I did in the past and no longer get the panel.

vivid sequoiaBOT Jul 31, 2023, 12:13 AM

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Welcome to Pterodactyl!

If you see this page, then you have not read and followed our documentation. Further steps are required.

For online documentation and support please refer to pterodactyl.io
Web server configuration is available at https://pterodactyl.io/panel/1.0/webserver_configuration.html

Thank you for using Pterodactyl.

carmine estuary Jul 31, 2023, 12:13 AM

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naturally

turbid ivy Jul 31, 2023, 12:19 AM

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The unofficial install script isn't supported here. It skips steps and just in general doesn't work well. The only supported documentation is at https://pterodactyl.io.

#Wings Trouble shoot