#500 Seerver Error
jolly magnet
pliant vapor
is this a console error for your node?
fair oyster
is this a console error for your node?
no
jolly magnet
its when i try to connect to web panel
pliant vapor
are you using a public ip or a domain to connect?
jolly magnet
are you using a public ip or a domain to connect?
domain
pliant vapor
and to connect to the panel you are using something like panel.yourdomain.com?
pliant vapor
did you setup a dns to point to your public ip?
jolly magnet
did you setup a dns to point to your public ip?
yes
pliant vapor
are the ports portforwarded?
jolly magnet
are the ports portforwarded?
no
pliant vapor
are you running the server at home or a vps?
pliant vapor
dc?
jolly magnet
its a vps from a physical server in a datacenter
halcyon stream
https://pteropaste.com/emivbq2ygvvm
Output of php -v?
jolly magnet
Output of ``php -v``?
root@CYDALIS-PTERO:/var/www/pterodactyl# php -v
PHP 8.1.21 (cli) (built: Jul 16 2023 11:00:45) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.1.21, Copyright (c) Zend Technologies
with Zend OPcache v8.1.21, Copyright (c), by Zend Technologies
pliant vapor
ports are allowed in the firewall?
jolly magnet
ports are allowed in the firewall?
there is no fw
just an iptables?
unconfigured
pliant vapor
there is no ufw?
jolly magnet
there is no ufw?
no
halcyon stream
Are you using an addon or theme?
jolly magnet
Are you using an addon or theme?
nothing, i reinstall pterodactyl rn
halcyon stream
Going through the update process for the panel may help. It will reset the panel files to default and set permissions again.
jolly magnet
Going through the update process for the panel may help. It will reset the panel...
i followed this https://pterodactyl.io/panel/1.0/updating.html
but nothing changed
jolly magnet
narrow blazeBOT
The env file can be found at /var/www/pterodactyl/.env. Files starting with a . in Linux are hidden so it may not show up in file browsers by default. You can open it directly with nano /var/www/pterodactyl/.env