#Two-Factor

7 messages · Page 1 of 1 (latest)

zinc moat
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Hello. I have a problem. I had two-factor authentication on my Pterodactyl account. My phone broke and now I can't access my account, where I have all my servers. Can anyone help me?

harsh sinewBOT
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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

tardy wharf
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read docs, just make a new admin account same as you did your first panel user when following the docs

harsh sinewBOT
zinc moat
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How do I recover my account?

tardy wharf
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if you are not panel owner, only the panel owner can help you.