Cant connect to the server I made | Pterodactyl® | Page 1

vernal saffron Dec 29, 2022, 8:45 PM

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@rustic crescent Check that the port is open from the outside with https://dnschecker.org/port-scanner.php

DNS Checker

Open Port Checker Tool - Port Tester

Check open ports with Port Tester tool. Scans the most common ports, check port forwarding on your router.

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In addition to allocating the port in your panel you need to open each port in your firewall. Sometimes opening a port in a firewall doesn't work if using UFW, so verifying with a site like that rules out the firewall as a cause.

kind oliveBOT Dec 29, 2022, 8:46 PM

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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

rustic crescent Dec 29, 2022, 8:50 PM

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vernal saffron <@551228781503971358> Check that the port is open from the outside with https://...

it says timed out

vernal saffron Dec 29, 2022, 8:53 PM

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How did you open that port in your firewall? What was the command you used?

rustic crescent Dec 29, 2022, 8:55 PM

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I dont know, how would you open the port in linux

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I am new to linux so I dont really know what im doing

vernal saffron Dec 29, 2022, 8:56 PM

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rustic crescent I dont know, how would you open the port in linux

What operating system are you using?

rustic crescent Dec 29, 2022, 8:56 PM

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ubuntu

vernal saffron Dec 29, 2022, 8:59 PM

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You'll be using UFW by default.

This is a good guide for initial setup:
https://www.digitalocean.com/community/tutorials/how-to-set-up-a-firewall-with-ufw-on-ubuntu-22-04

And this is a more in-depth guide:
https://www.digitalocean.com/community/tutorials/ufw-essentials-common-firewall-rules-and-commands

rustic crescent Dec 29, 2022, 8:59 PM

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Alright I will try

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can I just turn firewall off?

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wait nevermind, I enabled firewall and allowed the port 25565 which is what im using for the server and it still does not work

vernal saffron Dec 29, 2022, 10:21 PM

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Still says timed out?

rustic crescent Dec 30, 2022, 4:19 AM

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yeah

summer sentinel Dec 30, 2022, 4:32 AM

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well, docker alraedy handles the firewall by default so i dont think thats the issue. what ip did you use for your allocation? if you used smth like 127.0.0.1 then it wont work as that would mean that the server can only be accessed via 172.18.0.1 (and that is IF you set the rules for it)

summer sentinel Dec 30, 2022, 6:00 AM

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okay that looks like the internal ip in ur net. u using that ip to connect?

rustic crescent Dec 30, 2022, 6:20 AM

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yeah

rustic crescent Dec 31, 2022, 2:45 AM

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yo I went to the troubleshooting guide on the website and I did the step where it said to look at the console in your web browser

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and there are problems, do you guys know what to do?

brittle axle Dec 31, 2022, 6:45 PM

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Wait are you trying to use the panel internally or make a server others can also connect to?

rustic crescent Dec 31, 2022, 6:57 PM

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I am trying to make a server so that me and all my friends can join

brittle axle Dec 31, 2022, 6:57 PM

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So is that your public ip?

rustic crescent Dec 31, 2022, 6:58 PM

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yeah

brittle axle Dec 31, 2022, 6:58 PM

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Is the machine self installed on your home network?

rustic crescent Dec 31, 2022, 6:58 PM

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yes

brittle axle Dec 31, 2022, 6:59 PM

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Did you allow ports through your router

rustic crescent Dec 31, 2022, 6:59 PM

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yes

brittle axle Dec 31, 2022, 6:59 PM

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Which ports did you allow?

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And have you verified if they need to be udp or tcp

rustic crescent Dec 31, 2022, 7:00 PM

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I opened port 8080, 2022, 80, and 25565

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I think i did the udp and tcp right

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oh

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so I got it working??

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I connected using my public ip, not the ip that the panel has

vernal saffron Dec 31, 2022, 7:08 PM

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👍

brittle axle Dec 31, 2022, 7:17 PM

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I was gonna ask if you were dou g that but nice

#Cant connect to the server I made