Can anyone help me fix the fatal error crash | Drive Beyond Horizons | Page 1

dense cave May 8, 2026, 12:08 AM

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Hey guys big fan of the game and only have 23 hours of game play but havent been able to play the game in a while due to the fatal error crash I keep getting right after the Powered by Wise logo when the game starts, I have tried every solution I have found on the internet, and nothing is working at all.

The things I have tried are as follows:

Deletion of saved game files, and temporary files within the appdata > local folder and the entirety of anything saved for DBH
Ensured discord and nvidia overlays were turned off
Reinstalled the game several times
Turned off game saves via steam cloud, then deleted all files of DBH with appdata > local folder
Verified game files continuously
Stared out a window and contemplated my life's decisions
Updated graphic card drivers, and nivida entirely
Beg for mercy
Deleted game in its entirety, even as deep as find any remaining files left over and deleteing those as well
Went on forums for help, which brought me here

My system is pretty decent and has these specs:

64 gbs of ram
13th Gen Intel(R) Core(TM) i9-13900K (3.00 GHz)
Windows 11
Nvidia GeForce RTX 4090

Attached below is my crash log, can anyone help please? I just want to drive aimlessly thru the desert and live my best life digitally

small arrowBOT May 8, 2026, 12:08 AM

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<@&1252292809197617306>

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<a:hello:1371942411927814294> Hey! Welcome to the Support Channel!

Hey @dense cave, welcome to Drive Beyond Horizons support channel!
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small arrowBOT May 8, 2026, 12:08 AM

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small arrow

dense cave May 8, 2026, 12:09 AM

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DBH Build Number: Game wont load past logo screens
Direct X11 or Direct X12: Tried both
Your OS Version: Windows 11
Graphics Card: Nvidia GeForce RTX 4090
CPU: 13th Gen Intel(R) Core(TM) i9-13900K (3.00 GHz)
RAM: 64 gbs of ram
In-Game Graphics Preset (Potato, Balanced, Cinematic): Not to sure

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📎 CrashContext.runtime-xml 📎 CrashReportClient.ini 📎 UEMinidump.dmp

late portal May 8, 2026, 12:10 AM

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Do you by chance have a 3rd party antivirus installed?

dense cave May 8, 2026, 12:10 AM

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None at all

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For clarification is my desktop active programs

late portal May 8, 2026, 12:11 AM

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When deleting files, did you disable Steam Cloud save option under game settings in Steam?

dense cave May 8, 2026, 12:11 AM

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Yes sir

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Screenshot of settings

late portal May 8, 2026, 12:12 AM

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Can you screenshot under updates part please

dense cave May 8, 2026, 12:13 AM

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Np at all

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just reinstalled it freshly today

late portal May 8, 2026, 12:13 AM

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And is the game installed on your primary C drive, or an HDD?

dense cave May 8, 2026, 12:13 AM

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yes

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installed on C drive sorry

late portal May 8, 2026, 12:15 AM

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Hmmm, interesting. Was there a windows 11 update recently? Able to screenshot windows update history by date too please.
Trying to figure out why it's doing this all of a sudden

dense cave May 8, 2026, 12:17 AM

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I mean it kinda forces users to do updates of windows these days so, mostly when ever windows has one

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one second trying to find where to screen shot it from via youtube

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here you go is this the correct thing you are requesting?

late portal May 8, 2026, 12:19 AM

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Yes, appreciate that.
When was it working last that you played it?

dense cave May 8, 2026, 12:19 AM

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maybe like a week ago

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which I dont think there was an update on windows side between that time

late portal May 8, 2026, 12:23 AM

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@unique owl sry for ping again, any ideas for Fatal Error launching again?

late portal May 8, 2026, 12:24 AM

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dense cave which I dont think there was an update on windows side between that time

Could you go to Help >> System Information, and copy paste all of that info here please?

dense cave May 8, 2026, 12:24 AM

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Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-7D31
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: 13th Gen Intel(R) Core(TM) i9-13900K
CPU Family: 0x6
CPU Model: 0xb7
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2995 MHz
32 logical processors
24 physical processors
Hyper-threading: Supported
FCMOV: Unsupported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System:
Windows 11 (64 bit)
NTFS: Supported
Secure Boot: Enabled
TPM Version: 2.0

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Client Information:
Version: 1778003620
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Enabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Enabled
Browser WebNN: Disabled
Video Card:
Driver: NVIDIA GeForce RTX 4090
Driver Version: 32.0.15.9636
DirectX Driver Version: 32.0.15.9636
Driver Date: 4 23 2026
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 30 Hz
DirectX Card: NVIDIA GeForce RTX 4090
VendorID: 0x10de
DeviceID: 0x2684
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 3840 x 2160
Desktop Resolution: 5760 x 2160
Primary Display Size: 50.39" x 28.35" (57.80" diag), 128.0cm x 72.0cm (146.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 24138 MB
Sound card:
Audio device: Speakers (Realtek USB Audio)
Memory:
RAM: 65312 Mb
VR Hardware:
VR Headset: None detected
No VR configuration with trackers detected
Most number of trackers in a session: 0
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 5951116 MB
Largest Free Hard Disk Block: 306850 MB
Game Controller: None detected
MAC Address hash: 942ccf63f9a147be56abde0734a26b701ca40fc4
Storage:
Disk serial number hash: b7b93715
Number of SSDs: 4
SSD sizes: 2000G,2000G,2000G,240G
Number of HDDs: 0
Number of removable drives: 0

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There you go

late portal May 8, 2026, 12:26 AM

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Wide screen monitor?

dense cave May 8, 2026, 12:27 AM

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nah I use a tv as a monitor and have a second tiny monitor for voice controls

late portal May 8, 2026, 12:28 AM

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What's the refresh rate for the TV?

dense cave May 8, 2026, 12:29 AM

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30 hz

late portal May 8, 2026, 12:30 AM

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And are you able to try change the desktop resolution to 1920x1080p and try launching the game.
Wondering if there's a resolution issues.

dense cave May 8, 2026, 12:30 AM

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one second

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same thing

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still crashes

late portal May 8, 2026, 12:38 AM

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Hmm, ok.
Was there any software that was installed since before it stopped working?
There's a lot of variables PC by PC on different apps that could be causing this.

dense cave May 8, 2026, 12:38 AM

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nothing new was installed recently to my knowledge

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only thing new that was installed was windrose (steam game), but the game worked after that installed

late portal May 8, 2026, 12:39 AM

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No VPN?

dense cave May 8, 2026, 12:40 AM

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no I only typically have that on when I stream

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all other times it is completely off

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including atm

late portal May 8, 2026, 12:41 AM

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Could you try turning Steam to Offline mode and launching the game again.

dense cave May 8, 2026, 12:42 AM

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same error happens when offline

late portal May 8, 2026, 12:44 AM

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Well now I'm all out of ideas, will need to wait for a dev to check this if it's ok with you, and see if there's additional troubleshooting steps that can be taken to figure out the exact issue and solution.

dense cave May 8, 2026, 12:45 AM

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Not a problem, I greatly appreciate you trying this much to even get it to work, I've been trying mostly everything under the sun to get it to work, so its nice and im super thankful to have a second set of eyes on the issue

late portal May 8, 2026, 12:47 AM

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Sometimes more eyes on a problem can give more perspectives for sure. It's really strange that it isn't working for some reason right now. 🥲

dense cave May 8, 2026, 12:48 AM

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Yea its the same thing I was thinking that I cant get it to run as it isn't that intensive of a game where it shouldnt work and a issue like this persist

late portal May 8, 2026, 12:53 AM

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You could run a registry repair using CCleaner, reboot windows and see if it works, but might not.
Besides that, I'm all out of ideas for now on my end.

dense cave May 8, 2026, 12:54 AM

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I will give it a try, and see if that brings any changes

dense cave May 8, 2026, 1:20 AM

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Still crashing unfortunately even with the registry repair and reboot of windows

late portal May 8, 2026, 1:27 AM

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😭

barren epoch May 8, 2026, 12:27 PM

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Hello, another set of eyeballs here! Not a dev, just have another question. I know Ryan has exhausted about everything I can think of as well but I'm curious so see something. Do you have your Steam overlay performance monitor on? I am curious to see what the performance monitor looks like when the game crashes. (Steam {Top left}, Settings, In Game, scroll down to Overlay Performance Monitor and apply these settings-I will post immediately after.

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late portal May 8, 2026, 5:55 PM

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dense cave Still crashing unfortunately even with the registry repair and reboot of windows

Ok, after digging some more into this, sounds like it might be the Microsoft Smart App Control possibly blocking the game.

First method I'd like to try is to close steam completely, then run it as an administrator, if that still doesn't allow the game to launch, then this is the next step to try.

Steps to Disable Smart App Control Temporarily

Open Settings.
Go to Privacy & Security → Windows Security → App & Browser Control.
Select Smart App Control settings.
Switch it Off (requires a restart).

dense cave May 8, 2026, 10:00 PM

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Hey sorry for the delay in responding just getting home from work. Let me try both things and post the results below

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Okay settings have been enabled within steam

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holy shit.... now it works?????

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but it also doesnt show the information requested.....

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I'm soooo confused... was that the magic setting to show steam performance to get the game to work??????

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it doesnt show the performace levels but got the game to work...... I cannot understand the what and whys but soooo thankful

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what magic do you have @barren epoch

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But seriously fly, and ryan you guys are absolute legends in my book and I thank you from the bottom of my heart for even helpping me to this point. Im unsure of why that fixed the issues but also know better to look a gift horse in the mouth... Id rather just kiss it

small arrowBOT May 8, 2026, 10:10 PM

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@dense cave

It seems this post may have been resolved.

If that's the case, please Close the Post now with the button.
If that is not the case, please simply ignore this message.

late portal May 8, 2026, 10:18 PM

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That's really weird, turning on the overlay wouldn't really fix things, but maybe steam had an update on their end? But glad it's working now.

barren epoch May 8, 2026, 11:13 PM

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I'm normally not the magician around here lol but I guess I'll take the compliment. Glad it works!

dense cave May 9, 2026, 12:14 AM

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Not to sure why it started to make things work, but I'll take it as a win for both of your guys amazing efforts. I truly thank you guys for real from the bottom of my heart. Ya'll the real MVP's

small arrowBOT May 9, 2026, 12:14 AM

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@dense cave

It seems this post may have been resolved.

If that's the case, please Close the Post now with the button.
If that is not the case, please simply ignore this message.

#Can anyone help me fix the fatal error crash