🔵 Phone calls glitching out due to other players walking into you

[icy vigil]

Summary: If someone walks into you while your taking a phone call the game seems to think that the other player is now taking the call. When the call is normally supposed to finish the call will loop infinitely looping the call dialogue until either you put the phone back on the phone holder or you manually drop the handset without it connecting back up to the main phone box. Then just place the handset back on your ear which after that point if no-one walks into you the call with finish normally after the normal phone dialogue. This glitch also happens with two people pick up the handset at the same time.

Steps to replicate:
Wait for a call during the day
Have one player pickup the handset and place it to their ear.
The other play must run into the other one directly during the phone call. Alternatively have the other player pickup the phone handset at the same time as the first player
Wait for the caller to say. "Hold on" if the ticket does not print and they "Order!?" then you have successfully done the glitch

This glitch from what I know does not happen in solo runs

Headsets used: Valve Index and Quest 3 (PC teathered). Also happens to quest players as well.

As a note many people say that these glitched calls are "prank calls" or "Scam calls".
Prison Boss Prohibition does not have scam calls or prank calls. This is a bug with the phone.

I've caught this issue many times on video but I don't have specific clip of it however its a really common bug.
I've only just figured the proper cause of it today so now i'm making the bug report

[wintry harness]

Status: Open
Priority: High

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Feel free to attach any additional screenshots, videos, or log files to help us understand the issue better!

🔵 Phone calls glitching out due to other players walking into you

✅ Message #1489733213118271639 message has been submitted as a Bug Report.

#g-124548: Phone Call Glitch: Player Interaction Causes Call Loop

Summary: If someone walks into you while your taking a phone call the game seems to think that the other player is now taking the call. When the call is normally supposed to finish the call will loop infinitely looping the call dialogue until either you put the phone back on the phone holder or you manually drop the handset without it connecting back up to the main phone box. Then just place the handset back on your ear which after that point if no-one walks into you the call with finish normally after the normal phone dialogue. This glitch also happens with two people pick up the handset at the same time.

Steps to replicate:
Wait for a call during the day
Have one player pickup the handset and place it to their ear.
The other play must run into the other one directly during the phone call. Alternatively have the other player pickup the phone handset at the same time as the first player
Wait for the caller to say. "Hold on" if the ticket does not print and they "Order!?" then you ...

:link: View Bug Report

[icy vigil]

Whenever i tell someone the workaround for this glitch their shocked that prank calls are not real

[icy vigil]

Linking this video in the bug report as an explaination of the bug:
https://youtu.be/UGeLhHZD8yA

[cosmic grove]

Thanks for the insanely detailed documentation Rob!

[icy vigil]

No problem.

This bug has been a thorn in my side for quite a long time now. I only just recently found the proper cause of the bug

In fact i was told by another player that you dont have to drop the phone handset you just have to move it away from your ear and that will have the same effect as dropping the call.

[cosmic grove]

Thanks, these details will probably allow us to find a fix for it. We are not planning a bug fix update until a few weeks though.