#Mass lag problem
1 messages · Page 1 of 1 (latest)
Status: New
Priority: Critical
Feel free to attach any additional screenshots, videos, or log files to help us understand the issue better!
Can you give us more context on the game you wereplaying in and on which platform?
Was it a 30 days long run with a lot of items?
Was it in solo or co-op?
On what platform did you play, on Quest or on Steam?
What was the supplier present and a rough estimate of the number of objects in your shop in general?
Finally, can you go in the game and take a screenshot of your pause menu while in any run? It will give us your app version (top left corner of the pause menu) and the bottom shows your UGS ID (long text with random letters). These will help us try to narrow down how we can resolve this.
If you can also record a short video of the run where the lag makes it unplayable, we can try to understand the cause of it by looking at your in-game setup.
Yea it was 30 days and most everything was money with a few pieces of furniture, co-op, quest, and including money there was about 400 things, not including it probably like 20 things. I can send the screen shot later but I can’t do the video due to not being able to load the save at all, it crashes my whole headset when I try
Thanks for the info! Yes please send the screenshot when you have time. That's already useful details, there is probably something wrong with the money prefab...