Data Lose

[fiery forge]

I've gotten new traits on units like Gohan and once i joined a stage my data roll back. Including gems, traits, ect.

[bold zinc]

<@&1418965288287862916>

[mental sparrow]

issue is being looked into currently

[fiery forge]

k

[proud stream]

when youre telling ppl abt this let them know they can make a ticket in support to get restored

[unkempt obsidian]

How do i report a bug

[mental sparrow]

alright

[mental sparrow]

what's the issue

[upbeat wadi]

where can i amke a ticket

[unkempt obsidian]

Mb wrong one

Its data loss

[mental sparrow]

known currently

oh

[unkempt obsidian]

Oh ale

Alr thanks

[mental sparrow]

for both of you, you can go to the av support server

and make a ticket

[upbeat wadi]

tickets arent enabled

[fiery forge]

dam

okay

[upbeat wadi]

i lost 2 monarchs to it and ended up trying to reroll for the monarchs back and lost all my rerolls

[fiery forge]

my game loaded back but i lost my monarch gohan

[mental sparrow]

i would advise not spending rerolls/buying products currently due to these issues

[upbeat wadi]

i have a clip of it too

[fiery forge]

and i can use the codes again

[upbeat wadi]

if i have a clip could i get a restore

and my monarch back

[mental sparrow]

could you send it here

[upbeat wadi]

its to large

wrong clip

[plain basin]

but bro how about ppl who dont have proof

[wet nimbus]

I made a mistake

[short arrow]

if you dont have a clip or screen shot with monarch can you still make the ticket

[wet nimbus]

can this be restored or is this clip not good enough

[mental sparrow]

with proof you should be able to

[wet nimbus]

Yeah I sent an image, my bundle got snatched

Can someone send me where to put in a ticket

[fiery forge]

Does this work?

This is my only screen shot before

The data roll back

[lofty osprey]

ts happened to me but i dont have proof

i got monarch rukia and did ichigo dungeon and the monarch was gone

[upbeat wadi]

it did it to me two times

the first time it did it to me i didnt get a clip but the second time i did

[short arrow]

@mental sparrow if you dont have proof that you lost monarch can you still do something

[plain basin]

its not fair to not get back our traits

[unkempt obsidian]

Where is it

[upbeat wadi]

https://docs.google.com/videos/d/1ytR5ecGNcZg_H-OQFI512JannG-DZVvj7A3ZV-_BIN4/edit?scene=id.p#scene=id.p does this work

[untold prairie]

yeah if you go into sandbox with the new naruto unit evolved and go back, ur data will roll back to before you evolved him. Including trait rolls and anythign you feed him will roll back as well.

[mental sparrow]

i'm not too sure

[wet nimbus]

do yk when support channel will open or are you unsure

[fiery forge]

How do I can my units back if there is no unit restore when making a ticket

[plain basin]

i think we ll not get back our traits

[minor acorn]

Where is support to make a ticket

[wet nimbus]

Its closed rn

[fiery forge]

I got it back after 1268 rr

[umbral island]

@wet nimbus did you manage to create a ticket?

[wet nimbus]

ye, but how long does it usually take to get a response?

@xa

@umbral island

[umbral island]

I can’t really answer that question