(FIXED) "Failed to load game" (Getting room data for tutorial)

[runic sand]

I have this happen before but now I can’t get it

[heavy matrix]

I also cannot log in

[raw lintel]

I’m in PST

[karmic imp]

I have restarted so many times we want to play this update

[unborn nacelle]

Happened to me,but im re-downloading so i hope that works

[ebon wind]

This happened to me a really long time ago and now during the update but I don't remember how I fixed it sadly

[vast lava]

GMT

[rotund vector]

Why Nathan not talking no more

[chilly leaf]

i also tried to restarting my game and it does not work

[heavy matrix]

I'm EST

[rotund vector]

But I’m in canada

[karmic imp]

Help us

[vast lava]

hes taking break

[ebon wind]

He's on a break

[rotund vector]

lol

Oh ok

[vast lava]

im officially dead inside

[rotund vector]

Lemme reinstall and restart game

[raven totem]

Everyone’s is for new update right?

[heavy matrix]

Ya

[raven totem]

Mine is

[empty hearth]

I’m in EST

[hidden jewel]

...

[frank cave]

@quick osprey here’s something new. Maybe related.

[vast lava]

yh

[rotund vector]

MIME WORKS!

[empty hearth]

Imma try again

[karmic imp]

I think mine works now

[quick osprey]

PLEASE RESTART YOUR GAME IF YOU WERE SEEING AN ERROR ABOUT THROUGHPUT

[slim flint]

What the hell is going on?

[heavy matrix]

I just restarted headset and I'm in

[vast lava]

im in

[karmic imp]

Mine works

[slim flint]

I haven’t tried yet

[lime needle]

HELP ME I CANT Get in Yeeps I am in GMT timezone HELP

[quick osprey]

you just need to restart your game please

[slim flint]

Hi Nathan

[tired vigil]

I did it still won't work

[quick osprey]

send a screenshot please

[ivory bough]

I did the 1 minute future thing Uninstall and reinstall nothing worked

[tired vigil]

I uninstalled it

[quick osprey]

Potential Fixes

Many players have resolved the issue for themselves using one of several tactics. This includes

• Uninstalling and reinstalling the game
• Uninstalling + deleting any local data
• Setting their time to 1 minute in the future
• Disconnect from WiFi, then reconnect
  None of these tactics will cause you to lose progress.

For many users, it's also tied to their internet. See if you can mess with it

[quick osprey]

check the message above

[ivory bough]

I've done them all nothing worked

😦

[quick osprey]

including the time change and uninstalling while also restarting?

[ivory bough]

Yep

I'll try one more time hold on

[tired vigil]

Still won't work I tried everything

[left junco]

How do I delete the local data

[quick osprey]

what did you do

[limber ether]

same

[tired vigil]

I deleted it

I restarted my vr

I changed my time 1 minute ahead

[tired vigil]

It won't work

[ivory bough]

Nope

[blissful citrus]

Yeah same

[limber ether]

same did everything

[blissful citrus]

Welp we are cooked

[limber ether]

yepp

i think

[quick osprey]

okay, once most of the chaos has died down I will resume experimental patches

[ivory bough]

GUYS

[limber ether]

k

[limber ether]

yes

[tired vigil]

What

[limber ether]

what

[ivory bough]

Disconnect ur headset from wifi and reconnect it

[limber ether]

k

[tired vigil]

I already did

😭

[ivory bough]

It worked 4 me

[limber ether]

Wont work

[tired vigil]

IT WORKED

[quick osprey]

holy heck

I'll include in possible fixes

[quick osprey]

did you try all of the things in the pinned message

[quick osprey]

check the pinned message in this thread

[sullen bough]

ok

[solar glacier]

yah me to ice been waiting

[tight nymph]

It's saying this now

[limber ether]

What do you mean local data

[quick osprey]

can you send a screenshot

[quick osprey]

there should be a way to delete data associated with an app

[solar glacier]

no i cant upload a photo it kicks me from my Oculus menu

[quick osprey]

okay can you write out what it says maybe

or what does it say

[solar glacier]

ok one sec

rooms: failed to fetch room data forvroom tutorial with error:

an error occurred while sending the request

[dim hawk]

i got stuk

[quick osprey]

gotcha. please try the stuff in the pinned messages

[solar glacier]

i have all of it

[limber ether]

how do you delete local data

[quick osprey]

I think it's in settings

[limber ether]

k

I FIXED IT

[willow lark]

Hi

@quick osprey hi

[quick fern]

I have gotten in earlier, but now it isn’t working. I’ve messed with the WiFi, and I have set my time 1 minutes ahead.

[solar glacier]

i even reinstaled it again but nope

[simple mirage]

i did what the pinned msg said but still

[quick osprey]

okay I will resume work on this if the above fixes aren't working

[stuck musk]

I log in yeeps

Can't

I need help

Nathan what do I do

[quick osprey]

first send a screenshot of what you're seeing

[stuck musk]

Ok

I cant

My wifi is not working

[simple mirage]

this is what it says if u want to know

[stuck musk]

Yeah that's what I. See too

[cloud quarry]

same

[stuck musk]

When are you going to fix it nathan

How do we fix it

[quick osprey]

I am working on it right now but it's not an issue that I fully understand

[stuck musk]

Ok

[quick osprey]

many people have fixed it themselves by doing the stuff in the pinned message

[solar glacier]

me too

[quick osprey]

but it may take me a while, as I'm also waiting for responses from amazon support

so I can't say for sure when it will be fixed

[solar glacier]

nope ice done everything

ok

[stuck musk]

How do you fix your sevl

I powered off my quest 2

[blissful citrus]

Nathan it worked

[stuck musk]

What can you tell me

Please i need to do daily

[blissful citrus]

So I went to experimental and then I restarted my headset and turned off and on my Wi-Fi and it worked

[quick osprey]

Okay, I will resume my research on the issue as soon as I eat something

[ivory bough]

And now it's not working, BRUJ

[quick osprey]

that was after you tried the internet trick right

[ivory bough]

Yea

Sadly

This bug has to do something with the internet or the update

[wicked leaf]

I was so excited for the update

[quick osprey]

can you send a screenshot

[wicked leaf]

Sure

[tired vigil]

I did the internet trick and it worked then I went to eat and when I came back I couldn't get in

[fallen yacht]

Same here it doesn't work 😭

[wicked leaf]

It just won’t stop loading

I’ve been waiting for about like five minutes

[tired vigil]

Same

[quick osprey]

oh interesting, not what I expected

[wicked leaf]

Got my hopes up

And then brought them down

[ashen walrus]

Same I've restarted my game 5 times by now

[wicked leaf]

Same

[quick osprey]

okay let me get off discord and eat something and then I'll try to send out some attempted fixes

[wicked leaf]

This is my first time talking to anyone that’s actually kind of famous

I mean, you’re actually famous

[quick osprey]

sorry these are the circumstances lol

not that famous I'd say

[quick osprey]

also I think my timeout time is set to about 5 minutes so just to be 100% sure

if you do wait for like 10 minutes

does anything appear

[wicked leaf]

No

After spell like 15 minutes, it does show that login failed screen that purple one

[quick osprey]

gotcha, I just wanted to make sure that it still had a screen

do you have an image of it

[wicked leaf]

Here let me try again

[stuck musk]

Omg how do I do it

[wicked leaf]

It took less time

Then it did last time

[dusty saffron]

I still have that same screen

[stuck musk]

I cant Log in yeeps because of my wifi

[dusty saffron]

I just can’t login in general

Only sometimes it lets me get in the game

[wicked leaf]

It just never lets me get in the game

It just shows me that loading screen

And that picture of the login failed

https://tenor.com/view/goal-gif-5197357661024011864

[jagged maple]

If u click the : then settings then click experiment and then change it to live

[wicked leaf]

I tried that it doesn’t work

[dusty saffron]

Same

[jagged maple]

Well that's how mine worked

[dusty saffron]

Mine was already on live before I even had the problem

Wait, Yeeps has another update for me

[jagged maple]

It's the ocean update

[dusty saffron]

No, I already did the ocean update but there’s another one

[jagged maple]

Try experiment

[main sand]

[jagged maple]

Erm

[wicked leaf]

It didn’t do anything

It’s still doing the thing where it shows me the loading screen and the login failed screen

[jagged maple]

Then I don't know

[balmy elk]

Have they fixed it yet?

[quick osprey]

I'm still working on it sorry y'all

I have some tests I need to try though, for anyone who is still around

[wicked leaf]

Dibs

What’s the test?

[quick osprey]

it will likely be a very manual process

once I set it up I'll ask y'all to switch to an experimental branch

[dusty saffron]

Ok

[wicked leaf]

Not it

[dusty saffron]

When should we switch?

[limber ether]

k

[dusty saffron]

I switched to experimental and it’s still loading

[quick osprey]

I will let you know

[dusty saffron]

Ok

[quick osprey]

sorry the test is not up yet

[cerulean canopy]

k

[dusty saffron]

Mb

Should I switch back to live?

[quick osprey]

either is fine, but if you want to participate in the test it might be easiest to stay on experimental

[dusty saffron]

Ok

[cerulean canopy]

ok

[wide bison]

Its not working for me

[quick osprey]

okay test in like 5 min

it's not a very exciting test to be clear

[dusty saffron]

Ok

[wide bison]

k

[quick osprey]

it should just say "SUCCESS" or "FAILED" depending on what is going on

(when it comes out)

[dusty saffron]

Is there gonna be an update on Yeeps like will the game update?

[quick osprey]

there will be a new version on the experimental branch called "`1.6.0_experimentalTest"

[cerulean canopy]

i have only been able to join twice cuz it keep not working. the 2 times i have got in, i tried to get into my private but all of the names say loading... and i cant leave or join anything

[wicked leaf]

https://tenor.com/view/goal-gif-5197357661024011864

[dusty saffron]

I see I clicked on it and will will you like update or do I just go on Yeeps right now?

I changed the thing to experimental test and should I go on Yeeps?

[quick osprey]

yes launch it and then lmk what you see

@wicked leaf are you able to do the same (switch to the "experimental" version)

[cerulean canopy]

forever loading and then failed to load starting room

[limber ether]

k

[quick osprey]

which version

[junior meteor]

Me and my freind are in the same timezone so I don't think it's the timezone

[cerulean canopy]

experiment test

[quick osprey]

can you send a screenshot? it should say something like TEST FAILED I thought but maybe my code is bad lol

[dusty saffron]

Yeah, mine still loading right now, but I’ll keep waiting

[cerulean canopy]

k

[verbal gale]

Promo code beach doesn't work

[frosty stirrup]

Ok

[dusty saffron]

Mine just said failed two loads starting room

[quick osprey]

does it say "experimentalTest" on the version

[dusty saffron]

I’ll send you a screenshot

[quick osprey]

or does it just say 1.6.0

[dusty saffron]

It says 1.6.0

[quick osprey]

ah

check again to see if the update is there now

[dusty saffron]

Ok

[cerulean canopy]

1.6.0a

[quick osprey]

same for you, the version should be "1.6.0_experimentalTest"

[dusty saffron]

There’s an update

[cerulean canopy]

hold up im trying to install meta on my pc so i can send screenshot

[cloud quarry]

im re installing yeepa

[junior meteor]

Mine says 1.6.0a

[cloud quarry]

yeeps

[dusty saffron]

Mines updating right now

[quick osprey]

I'm running an experimental test rn but it's not a fix, just a way for me to get more information

[quick osprey]

did you try any of the troubleshooting steps in #1273356129501581425 message

[junior meteor]

Ok

[quick fern]

I got the test failed, Nathen

[quick osprey]

thank you

[quick fern]

Your welcome

[wise mirage]

Try switching game channel to live version

[quick osprey]

sorry I'm running some experimental tests rn

so the experimental version will be mega scuffed while I look into it

[dusty saffron]

Mines loading right now

[junior meteor]

Minevis this long thing

[quick fern]

Should I do something else in channels for Yeeps? Nathan.

[old pecan]

Help please

[quick osprey]

for now no, this was just a test that I was trying to use to figure out what the issue is

[quick fern]

Ok 👍

[quick osprey]

it will probably take me at least a few hours to figure out what this means

and to keep bugging amazon support lol

[quick osprey]

but thank you for the info so far

[quick osprey]

gotcha, so yeah ig in both cases it's not like a data limit thing

[wise mirage]

I restarted my headset 3 times and then it was fixed

[dusty saffron]

Should I switch back to live or experimental?

[junior meteor]

I did that at least 7 times

[dusty saffron]

Or staying in testing

[cerulean canopy]

test failed

[quick osprey]

if you are able to help me with the testing then I am going to try one more test

[dusty saffron]

Ok

[tired vigil]

Ok

[cerulean canopy]

k

[old pecan]

Ok

[quick osprey]

but if you want to keep trying some of the other tests then you should do that on live

[limber ether]

k

[wise mirage]

Could I test too?

[limber ether]

same

[cerulean canopy]

im fine with testing until its either resolved or we know what the problem is

[dusty saffron]

Same

[tired vigil]

The sad thing is I got in the game and bought the pack. Now I can't get in the game

[dusty saffron]

What is the pack?

[stuck musk]

My store is not working

[cerulean canopy]

at the moment i only have one project and that is building a website

[junior meteor]

Mine also so say faild to load starting room

[wise mirage]

Can I help with the test

[stuck musk]

Nathan store not working

[turbid sail]

Bro it fell loading in the fail loading in room💀💀💀

[limber ether]

same

[cerulean canopy]

same

[junior meteor]

It worked for me yesterday but not today

[dusty saffron]

What does a pack look like?

[cerulean canopy]

pirate

[dusty saffron]

Oh

Ok

[dim hawk]

[quick osprey]

it looks like this

also I'm building my second test rn

so it'll be about 5-7 minutes

[rocky drift]

Uninstalling and restarting then reinstalling then restarting again can be a fix but not all the time

[cerulean canopy]

nice

[quick fern]

Ok 👍

[dusty saffron]

Ok

[rocky drift]

Nathan is very sigma

[dusty saffron]

Fr

[tired vigil]

And skibidi

[rocky drift]

Ah yes that too

[old pecan]

Erm what simga

[rocky drift]

[old pecan]

Sigma

[wise mirage]

can i help with the test

[cerulean canopy]

dont text unless it is about the bug

[dusty saffron]

He hasn’t put out the second one yet

[old pecan]

Okay

[wicked leaf]

He said about like 5 to 7 minutes

[dusty saffron]

Ya

[wicked leaf]

Hey mushroom man, which kind of mushroom are you?

[rocky drift]

Yes

[wicked leaf]

The good kind of mushroom

I mean the GOOD kind of mushroom

[dusty saffron]

Did you guys forget?

[wicked leaf]

Hey, I’m bored

[dusty saffron]

Ok

[rocky drift]

Then go to general chat

[dusty saffron]

Bm probably wants to stay here to check up on when Nathan’s gonna put out the second experimental testing

[wicked leaf]

Yeah

[rocky drift]

Ok

[dusty saffron]

I’m just keep on trying to restart my game and then reload the game to see if it works

[wicked leaf]

K

[dusty saffron]

What does lab mean?

In the channels

[rocky drift]

Lab rat

[wicked leaf]

I wish I had lab rat

[rocky drift]

Same

[dusty saffron]

But what if I change Yeeps to lab what does it do?

[cerulean canopy]

same

[quick osprey]

nothing it's just the same as the live version

[dusty saffron]

Ok

[quick osprey]

meta upload is still loading

[cerulean canopy]

k

[quick fern]

Ok

[dim hawk]

ok

[dusty saffron]

Ok

[foggy garden]

Is it fixed

[cerulean canopy]

i hope i get content creator on the 23

[cloud quarry]

will you say or ping when you think this failed loading thing is fixed

[quick osprey]

okay

[quick osprey]

I will try to ping the people here

[cloud quarry]

ok

[quick osprey]

not yet, I'm still running tests

[foggy garden]

Ok

[quick osprey]

@wicked leaf @dusty saffron Please give experimentalTest2 a shot if you can

[cerulean canopy]

i can to

[quick osprey]

it's still the same type of build where it will just say "TEST FAILED" or "TEST SUCCESS"

[dusty saffron]

Ok

[quick osprey]

sounds good, yeah I think you also know how to

[quick fern]

I’m testing it now

[main sand]

How close do you think you are to fixing this problem

[quick osprey]

I'm not sure, depends on how this test goes

[dusty saffron]

Does the channel say experimental test two?

[quick osprey]

it should say 1.6.0_experimentalTest2

[dusty saffron]

I don’t see it

[main sand]

Good luck

[dusty saffron]

Never mind found it

[cerulean canopy]

ill send screenshot

[quick fern]

@quick osprey,these are results from the test. My end result though.

[cerulean canopy]

test failed

[cloud quarry]

i got in but it will probably be buggy again after i get off

[rocky drift]

Ima try

[quick osprey]

hm

[cerulean canopy]

whattt

[quick osprey]

okay, thanks y'all

I'll switch experimental back to 1.6.0a so that people who are accidentally on the branch can maybe play and then I'll take this info to amazon support

definitely not the result I expected but it's still really helpful info

[cerulean canopy]

ye

[dusty saffron]

I’mma test it out real quick

[wicked leaf]

Why Amazon support? What does Amazon have to do with any of this?

[cerulean canopy]

does this mean it's not fixed but now you can find out what has been happening to fix it

[quick osprey]

we're using amazon servers lol

[wicked leaf]

Oh, OK

[cerulean canopy]

AWS

i think i used to use it for making a website

[dusty saffron]

Test failed

[rocky drift]

Test failed

[cerulean canopy]

@quick osprey should i continue trying to get in or should i just wait for it to get fixed

[quick osprey]

if the steps in the pinned message didn't work then you may just have to wait unfortunately, but I'll try to ping the most recent people who were talking if I have any other attempted fixes

unfortunately every fix I do will be experimental since I can't get the issue myself

[cerulean canopy]

ohh ok

ill probably just continue to uninastal and reset

[dusty saffron]

Same

[hexed forge]

When do you think it will be fixed

Power off your headset and power it up and it's fixed

[cerulean canopy]

it works sometimes

[wicked leaf]

I got into the game somehow

Yippey

[unborn meteor]

Same for me

[tight nymph]

How do I delete any local data like it's says to turn on yeeps

[main sand]

I delete and restarted 3 times and still doesn’t work

[strong pendant]

@main sand same

[tight nymph]

They sent me something saying how to fix it in one of them says uninstalling heaps and deleting local data from I don't know so I'm just wondering out how to do that

[quick osprey]

I’ll be back in 1-2 hours or so, no bright ideas on how to address the issue

If anyone has any non-identifying information about their WiFi (like whether they have any firewalls, connection speed, whether the issue happens on both mobile and VR, multiple headsets in the same home) etc lmk and I will review when I return

I will fix it by the weekend though that is for sure

[left junco]

The methods didn’t work for me

[quick osprey]

But I’m still just trying to learn more about what makes the issue happen to the people that it affects

[keen geyser]

Same

[tropic crown]

I don't like this

The game is still down for me

[keen geyser]

I don't either

[tropic crown]

I've restarted my headset like 13 times

[keen geyser]

I've tried everything that I thought could fix it. Idk what to do anymore

[tropic crown]

Me niether

I've thought about reinstalling it, but I don't want to lose anything I have

[left junco]

I tried it again and it gave me a different one

[tropic crown]

Sane

[keen geyser]

I've already done that, but it didn't work

[tropic crown]

Oh

[keen geyser]

I powered off my headset

Reseted it

[tropic crown]

Well, I don't like this whatsoever and like I've tried everything I swear

[keen geyser]

Same

[fallen yacht]

I hope this gets fixed soon

[tropic crown]

The update is out, and my friends are telling me to get on, but I can't😔

[keen geyser]

This has been going on for the past 3 days for me

[fallen yacht]

Same bro

[tropic crown]

It's been happening to me for like 15 hours

[timid ether]

@quick osprey does uninstalling it make you lose everything

[left junco]

No

[tropic crown]

I thought it did?

[keen geyser]

Sometimes

[left junco]

Nope

Not how most games work

[timid ether]

oh no I uninstalled it

[left junco]

They same your data to the game

Linked to your account

So it can’t

[tropic crown]

It's doing the exact same on the mobile app tooooooo

[keen geyser]

:C

[balmy elk]

I'm going to lose my streak of 24 days

[tropic crown]

GAWD DAMN

[keen geyser]

How did this even happen?

[tropic crown]

I only had 4 days, but still

[tropic crown]

You got .e

*me

[left junco]

I had 23 days

[tropic crown]

I'm seriously boutta quit yeeps

[keen geyser]

Should we join a code and talk about this or no

[tropic crown]

This has happened to me before, but I fixed it that time with a simple restart

Yes

[keen geyser]

It happened to me before too, but it was because of the wifi

[tropic crown]

You got gtag

[keen geyser]

Yes

[left junco]

Yeah

[tropic crown]

Ok join code "XABC4"

[keen geyser]

Ok

[left junco]

K

[tropic crown]

We will talk

[tranquil kayak]

PST time pls help me figure this out:(

[tropic crown]

I in code

Elf?

[tropic crown]

Phantom?

Elf

[dim hawk]

why can i not play

[foggy garden]

It sucks

[jovial glen]

It kno work

does nathan hate us or smth?

[main sand]

He doesn’t even know what happening he’s working on it

[shrewd isle]

it no work for me

[mossy grove]

why cant they not fix the bug already

[left junco]

Because they don’t know what caused it yet

[mossy grove]

im finaly in

after an hour

[tired vigil]

@quick osprey I factory reset my head set I didn't lose my stuff and I was able to get in yeeps

[dusty saffron]

Are you able to leave and rejoin and still be able to get in the game?

[dusty saffron]

Are you able to leave her door and still be able to get in the game?

[tired vigil]

Yea

[dusty saffron]

It’s fixed for you

[shadow ocean]

im in america new york time zonr

[tired vigil]

Yea

[dusty saffron]

How do you factory reset your VR?

[vernal mantle]

Guys I can’t enter the game

[shadow ocean]

same here

[tired vigil]

You need to hold down your power button and volume down button

[dusty saffron]

Which one the volume up the volume down

And you have to do it at the same time

[left junco]

Yes

[dusty saffron]

Is the volume up or volume down?

Or in the middle

[left junco]

Idk

[tired vigil]

Doqn

Down

[dusty saffron]

Ok

Do you lose all your apps?

[tired vigil]

Yes

But no

[left junco]

No but you will have to sign back into your account then redownload them

[tired vigil]

Yeah

[left junco]

All it will say is that it can’t load the starting room

That’s it for me

[hexed forge]

I got in tho

[odd prairie]

HOW

[slender thorn]

This was happening to me earlier, now I’m fine.

[odd prairie]

How u fix it

[limber ether]

how

[wary wave]

I restarted my vr and got in but private don't work

[limber ether]

how do you get in

[wary wave]

I restarted my oculus 5 times 😐

[limber ether]

oh

[wary wave]

I think Im gonna have to delete the game 😐

Wish me luck

Ill dm the devs if lab rat gets deleted

[violet quartz]

Ive now started getting this problem on the newer vers. Same error as everyone else. Tried uninstalling, restarting, reinstalling. Uninstalling then deleting the Yeeps folder in my files. Nothing's worked so far

[wary wave]

dang

[dusty saffron]

Do you have to sign back into your VR account?

[timid ether]

how

[wary wave]

idk..

[shadow ocean]

how do you set your time one minute into the future

[timid ether]

same thing happens to me i got stuck

[wary wave]

dang

[shadow ocean]

ive tried everything else to fix it

[left junco]

Yes

[wary wave]

Didn't work 😐

[timid ether]

@quick osprey is this gonna get fixed soon

[balmy elk]

Yeah I going to lose my streak

It's a 25 day streak

[left junco]

I had 23 day streak it’s prob gone

[shadow ocean]

its not

he said

"to relieve stress, everyones streaks will stay

[gleaming dragon]

if i uninstall yeeps will my data get reset

[shadow ocean]

no

atleast it shouldnt

[gleaming dragon]

are you sure

[tight pivot]

I still can’t play

[limber ether]

yes

100%

[gleaming dragon]

is there any reason it might not?

[tight pivot]

Bro I can’t play the update 😭😭😭😭😭😭

[limber ether]

no

i did it and it still saved everything but if it does and thats really weird

[gleaming dragon]

i uninstalled it and set my time for one minute in the future but it still doesn’t work

[left junco]

It didn’t it let me on once then it was reset and then I couldn’t get back on it

[mint kindle]

@quick osprey im going away for my birthday tomorrow and the day after will i lose my streak of the issue isnt fixed?

[livid magnet]

no

[meager scroll]

My game is broken still

[plucky sundial]

Me too 😦

: (

[meager scroll]

Nathan plz fix this

[mint kindle]

Restart your headset it worked for me

[meager scroll]

Ok I’ll try

[loud trellis]

Fixed for me

Yipee

[marble zinc]

I have restarted my headset many times and it has not worked yet

[odd prairie]

I need help 😭😭

[indigo stream]

Guys I want to play the update, but I have the glitch please help

[plucky sundial]

For some reason it only effects people in the time zone of denver colorado and no one can fix it lol

[marble zinc]

No I'm in ohio

[indigo stream]

Bro there's no way

[marble zinc]

And have the issue

[left junco]

No

[plucky sundial]

O that's whatnI've heard

[left junco]

I’m in bst

[plucky sundial]

Not pnly there nut nathan ssid it seems to be common there

[left junco]

It’s the uk

[plucky sundial]

O

[left junco]

Idk but I can’t play

[odd prairie]

And Nebraska or Central for time zone

[plucky sundial]

Weird

[gloomy igloo]

us here too

[quick osprey]

I’m back now, I have some ideas I will be trying

[shrewd isle]

ok

[odd prairie]

Yay

[quick osprey]

Sorry again to keep everyone waiting, I had to clear my head for a while

[gloomy igloo]

yayy

[odd prairie]

Ok no problem take ur time

[dim hawk]

cooooolllll

[tropic crown]

Yo bro, any clues on why this is happening?

[gloomy igloo]

fr

i wanted to play the update

[tropic crown]

Same

[dim hawk]

me to

[gloomy igloo]

T-T

[slate chasm]

same i wanna buy the bundle

[quick osprey]

I know why it’s happening vaguely just not how to fix it

[tight pivot]

This sucks, bro. I can’t believe I can’t play the new update that I’ve been waiting for like a week.

[gloomy igloo]

Broo 😦

tf

???

[shrewd isle]

what

[gloomy igloo]

why did it do that

this

😦

????

[shrewd isle]

you didn't do anything

[gloomy igloo]

then thing

idk

the face

i did this tho

:

(

[plucky sundial]

Just be patient

[tired vigil]

Yeah

[tight pivot]

I can’t be patient any longer, bro. I’ve waited a week.

[dusty saffron]

Why did you make me do that? 😥😥😥🤧🤧🤧

I can’t get my account back

[stuck musk]

Nathan do I wait till tomorrow

[quick osprey]

I can hopefully have something ready in a few hours

but I'll keep people posted

[livid magnet]

W

[sullen bough]

thank you bro W

[dim hawk]

ok

[marble zinc]

Nathan is the goat

[mint kindle]

When is it getting fixed because i wont be there for 2 days?

[quick osprey]

idk yet

[ornate cave]

How do you uninstall local data?

[left junco]

I said you needed to sign back in

[calm belfry]

My friend firemonkevr is having trobule to

[loud trellis]

I’m tempted to say something

[limber ether]

idk i need help too

[violet quartz]

Most likely deleting the Yeeps folder in your quest files, if you have side quest then it should be relatively easy

[slow socket]

isn’t side quest illegal

[violet quartz]

hasn’t worked for me tho, ill try some other things

[violet quartz]

no

not from what i remember

[slow socket]

guh

[violet quartz]

unless youre using it to cheat in games then yea thats against meta’s policies

[plucky sundial]

Cry about it then

[marble zinc]

@plucky sundial be nice

[plucky sundial]

No

[marble zinc]

@plucky sundial yes

[meager scroll]

My game stop broken

Still broken

[drowsy lagoon]

It happend on my phone but I just restarted my game and it worked

[quick osprey]

A fix has not been sent yet. I am still working on it

[foggy garden]

When is the estimated time till it gets fixed

[quick osprey]

Ideally within 1-2 hours

[foggy garden]

Ok thanks 🙂

[copper hemlock]

If it doesn't get fixed will I lose my 22 day streak?

[quick osprey]

no

streaks won't expire rn

[copper hemlock]

Ok thank you

[slow socket]

there is an unpainted block on the skull in ship wars

[tight pivot]

Any fixes yet?

[livid magnet]

This is not the channel for that

[quick osprey]

I know

I'm a little preoccupied rn

[slow socket]

ok

[tight pivot]

Nathan, I know you’re really working hard on this and it’s probably really stressful. I just wanna say you’re doing good. Hopefully you get this under control by the time the update really sets In bro

[meager scroll]

Yah mine is still broken

[true marsh]

im getting mad bro my game worked finally then it didn't

[meager scroll]

Yah

We’re getting mad

[true marsh]

i know you are trying than but please figure out a way

Dry ment to say nathan not than

ment to say sry not dry

[meager scroll]

It’s soo annoying when it’s working and then it stops

[true marsh]

yea im just trying to play the game that is really fun

and save up but can i do quest no i cant

[foggy garden]

||sigma skibidi tolite Ohio gyatt rizzler gooning edge gyatt Rizz sigma toilet ||

[hexed forge]

I'm not sleeping till it gets fixed

[quick osprey]

Just lettin y'all know that I am still at it

[rapid folio]

Okie dokie

[foggy garden]

I’m staying up till it gets fixed

[quick osprey]

a new experimental version will be coming in about 10 min

[foggy garden]

Ok

||hi Nathen ||

[shadow ocean]

nathan

how close or how long until you think its done

[foggy garden]

Maybe a hour

Or two

[shadow ocean]

k

[foggy garden]

Hopefully

[hasty vine]

I won't let me play at all I happens over and over again

[tight pivot]

Good luck

[quick osprey]

build still loading

[tight pivot]

Do u need to be a labrat to get in one of those

[quick osprey]

maybe another 10

[quick osprey]

no

[tight pivot]

What’s it for?

[quick osprey]

but if y'all can be here when I upload the experimental version that would help a ton

[foggy garden]

10 minutes?

[quick osprey]

a new authentication flow that should be more stable

[tight pivot]

Oh ok

[foggy garden]

||hello||

[shadow ocean]

question nathan.

[solid veldt]

You got this nathan

[tight pivot]

Also how do I access it

[quick osprey]

I will include instructions once it's ready

[tight pivot]

Ok Tysm

[foggy garden]

Okie doki

[shadow ocean]

i uninstalled my game earlier and reinstalled it and that didnt work but im nervous because i cant tell if i have my stuff still.

[foggy garden]

I think you still do

I uninstalled it and it loaded and I had my stuff

[atomic pier]

rbo

bro

how to do play

its not working

im so sad

i just want to play

😦

[shadow ocean]

its a glitch

nathan is fixing it

[atomic pier]

how do i fix it

[quick osprey]

If you are experiencing the bug, please try switching to the experimental version

Look for 1.6.0_experimental3

There are 3 ways to switch branches, use whichever one works

1. On your Quest

• Go to the "Yeeps: Hide and Seek" app on your Quest
• Hit three dots icon on the top right and go to "Settings"
  • You can also get here manually through the Settings app
• Click "Release Channels" and select "Experimental"

2. Use the 'Meta Horizon' App (not the companion app)

• Make sure you've updated the app
• Search "Yeeps" and then select it
• Scroll down to "More Information" and expand it
• Click on the number next to "Version"
• Change to "Experimental"

3. Use the website on a laptop

• Go to "yeeps.com"
• Log into your Meta Account (the same one as your headset)
• Click the dropdown next to "Version"
• Change to "Experimental"

[tight pivot]

It’s still there

[quick osprey]

you will not lose anything no matter what happens with the game

[atomic pier]

what

wait nathan

[quick osprey]

@tight pivot @foggy garden

[atomic pier]

willo li still be in the current ocean update

will i still be in the same update

[quick osprey]

yes

[shadow ocean]

ok

[tight pivot]

Oh sweet tysm

[atomic pier]

like the oceon one

btw thanks your game is awesome i just want to get on to buy the BUNDEL

[quick osprey]

@fallen yacht if you are here can you also try the experimental version

[atomic pier]

will i still be able to play with other people

and can i buy the bundle still

[quick osprey]

yes it's the same as the regular update just theoretically more stable

[atomic pier]

oh so i can still buy the bundle right?

[foggy garden]

It no workey workey

[atomic pier]

whatever ima give it a try

brb

[quick fern]

Nathan, I made it in the game, on experimental. Does that mean it is a success?

[quick osprey]

can you send a screenshot

[quick osprey]

potentially

[quick fern]

Ok

[foggy garden]

Ok sure hold up

[timid ether]

@quick osprey do I live expiremental on the whole time

[slow rose]

I tried doing the steps to get back into the game at work once but…

[foggy garden]

Nvm it is updating

[atomic pier]

NATHON

what 3 lines

3 dots

i dont no how

[foggy garden]

It randomly started updating

[atomic pier]

to go to the expemental version

[quick osprey]

if you want to try the new flow, please switch to the experimental version :#1273356129501581425 message

[atomic pier]

HOW

how to i try to go to the expermental versoin

to join

plsssssss i want to buy the bundle

[quick osprey]

#1273356129501581425 message

[foggy garden]

IT WORK

[shadow ocean]

nathan another question

1. am i playing in real lobbys to?
2. if i buy the bundle will i have it in normal version

[quick osprey]

it's the same lobbies

[shadow ocean]

oh ok

[glossy kestrel]

I believe I just got a different message after I disconnected my wifi then reconnected

There’s something new at the bottom I believe

[quick osprey]

can you try switching to the experimental branch and seeing if that works for you: #1273356129501581425 message

[lethal oar]

This happend to me on my phone

[glossy kestrel]

Ey ey captain

[quick osprey]

did you update the mobile app

[lethal oar]

idk ill se

*see

[lethal oar]

Yeah it was outdated thx

[woeful barn]

I've been having trouble getting into the game without having to restart my headset.

[quick osprey]

can you try switching to the experimental branch

[woeful barn]

no its more like the loading screen lasting longer than normal, but most servers are full right now

[quick osprey]

oh

[glossy kestrel]

Nathan experimental has worked for me

[scarlet silo]

Nathan’s the best 👍

[tight pivot]

@quick osprey good job, bro it works. I actually got to experience the update.

[quick osprey]

That's great!

[cloud quarry]

im updating rn

[balmy elk]

I am very excited to try the new update

[fleet cypress]

Eres muy bueno en el juego

[fleet cypress]

Santa helpis

[cloud quarry]

it works!!!

its fixed

[vital gazelle]

¿Tú hablas englis?

[quick osprey]

This should be resolved on 1.6.1

[tight pivot]

Lessss goooooooooo

[long sparrow]

I tried logging on but it still said I can’t

[quick osprey]

can you send a screenshot of yours

[long sparrow]

Ok

It showed the same screen even after I updated Yeeps

And I think I lost my daily streak

[quick osprey]

the mobile app has to be updated separately from the VR version

once you update the mobile app, this screen will go away

[long sparrow]

Ok

Let me see if it works

[grizzled iris]

its not working im getting the talked to load starting room

[long sparrow]

It still was showing me the same screen idk why I updated the game on my phone and vr

[quick osprey]

can you send a screenshot

[quick osprey]

can you see what version it says it's on on the app store

[long sparrow]

Yea it says that I’m on the live version and it keeps showing me this screen

[quick osprey]

no but there should be a number like 1.5.2

[long sparrow]

Oh

Let me check

Be right back

[grizzled iris]

my daily challenge bored is just a blank screen

[tired vigil]

Did you leave and rejoin

[grizzled iris]

yes

[tired vigil]

Try it again on video

[grizzled iris]

l

[tired vigil]

Hmmm

[quick osprey]

interesting. could your system time be different from real time

[long sparrow]

The update is 1.6.1 and the version code is 232 right

[grizzled iris]

how do i fix it

[quick osprey]

I've never seen it stay there after just restarting the app

maybe try restarting your headset

[quick osprey]

that's on VR, but the mobile app should be a different number

[grizzled iris]

vr mr just died so i cant

[long sparrow]

Ok how do I see that?

[quick osprey]

go to the page on the app store

https://apps.apple.com/us/app/yeeps-companion/id6476233499

[long sparrow]

It’s on 1.6.0

[mental walrus]

When I restarted my headset because the daily challenges would not load it showed that

[quick osprey]

hm, that's very odd

I don't think the mobile app should even have that layout on 1.6.0

[long sparrow]

Look

[mental walrus]

Here's my proof

[quick osprey]

can you try uninstalling and reinstalling the mobile app

[long sparrow]

Ok

[quick osprey]

did you try changing your system time already

[long sparrow]

Yeah

Oh mb

[long sparrow]

It still says 1.6.0

Even on the app

[quick osprey]

okay but then when you log in it does the other thing?

[long sparrow]

What do you mean?

[quick osprey]

like once you log in from this screen

what does it say

[long sparrow]

Oh let me see

[long sparrow]

It shows the same screen

[quick osprey]

hm

alright, I'll send out a mobile patch tomorrow ig

[long sparrow]

Ok

Is there a way to get my streak changed back cuz I lost I think cuz it said until it get fixed and I see people posting on YouTube that the problem is fixed

@quick osprey

[atomic pier]

NATHON

NATHAN

TYSM

[quick osprey]

Make a #🎫│general-support ticket and I’ll look

[long sparrow]

Ok

[long sparrow]

Do I tag u in it?

[quick osprey]

ye

[long sparrow]

Ok

[atomic pier]

g

[long sparrow]

Done

[mental walrus]

It's the same thing

What do I do?

[gritty ivy]

What do I do?

[ivory bison]

Nathan mine fixed

I will check again

[uncut flax]

Does anyone know why when I try to get something on the tec web every time it says “failed_to_reach”?

[spiral gale]

Nothing is really happening it's just people claiming stuff to fast not a problem

[quick osprey]

This is after you corrected your system time?

[calm ginkgo]

restart game if it doesn't work power off ur oculus for a min then power on then retry

[cedar igloo]

@quick osprey I lost my streak even tho you said I wouldn’t but I still have the 14 day streak badge

So what do I do

[empty lagoon]

I couldn’t log in and when I fixed it I lost my streak

[woeful wigeon]

on moblie if you try to go to tutorial the game stops working

[runic dragon]

Nathan I think this bug might be happening because since this is a really big update maybe to much people got on as soon as the update came out and that is probably why @quick osprey

[acoustic blade]

Same

[quick osprey]

@cedar igloo @empty lagoon @acoustic blade please make #🎫│general-support tickets I should be able to fix

[quick osprey]

yeah it's very sad but I will be fixing in a patch soon

[mental walrus]

Nathan did my streak restart

[little elk]

I updated it to 1.6.1 still won’t work
@quick osprey

[limber ether]

its works for me

[little elk]

What

I updated it to 1.6.1 still won’t work

Please help

[quick osprey]

Hmm this is a different issue related to your connection to the meta servers. Have you been able to get in before?

[little elk]

Omg you replied and yes I have been able to get in before I am making a cool map

[quick osprey]

Okay, has anything changed between the last time you were in and now? New WiFi, new location, etc

[little elk]

No

[quick osprey]

Okay, then my best advice for now would be to a) try again in little bit and b) try it on like a hotspot to see if the issue is related to your network

[little elk]

Ok @quick osprey also thank you so much for replying + how many downloads does the game have?

[quick osprey]

I don’t know I’m not really someone who checks the numbers

But we’re still relatively small despite what the discord numbers look like

[little elk]

Oh well thanks also yeeps is the best game in the world and you know the sign that says no pins just hangout I have it but I have the lime one @quick osprey

[quick osprey]

I don’t give out blocks lol

[little elk]

I know I was just telling you my favorite block is no pins just hangout

[quick osprey]

Lol fair enough

[little elk]

Can you post a new video on the official yeeps channel I am subbed

[quick osprey]

I don’t post on it, but there are videos every BAM and shorts every so often

Also as a courtesy you shouldn’t ping me unless you’ve got an urgent issue

Otherwise it’s not fair to the wider community

[little elk]

Oh sorry for pining you and also thanks so much for replying

[cedar igloo]

Ok

[silent tree]

@quick osprey I know the problem

[spark lion]

He fixed it fyi.

[untold magnet]

I’m so sad I can’t play mobile

[quick osprey]

please update the mobile app to 1.6.0

[untold magnet]

Ok

[stuck musk]

Hi Nathan

[peak orbit]

oh fudge not nullref

[stuck musk]

Nathan can I have lab rat

[turbid aurora]

Dont Ask

[untold magnet]

There’s applications for that

[white coral]

still not working for me on the vr

[modern dock]

#1228024683996119090 and next time use #🐛・report-bugs also restart your game

[ornate cave]

Hey Nathan can I have my login streak back it was at like 25 or 26

[uneven chasm]

?

[quick osprey]

Lol yeah just don’t go into the tutorial for now until the patch comes out

[calm ginkgo]

restart game that is a meta problem

not game sry headaet

[scarlet silo]

Did you say it’s fixed or no

[quick osprey]

The mobile one is fixed as long as you a) update and b) don’t go into tutorial until the patch comes out

[scarlet silo]

Ah ok

[turbid aurora]

ok lol

[frank wigeon]

Won’t let me do anything and I updated it

[uneven dawn]

ok

[grizzled iris]

it Happened again

[cold meteor]

ptsd

[burnt ridge]

@quick osprey i stilll cant log in

when will this issue be fixed?

[ornate cave]

Y

It was a bug

[quick osprey]

You need to correct your device system time

[quick osprey]

I’d need to see a screenshot of yours

[slender void]

it was

[dry aspen]

Hello

[uneven chasm]

Hey I can’t log in just wondering if I will have cc taken due to missing my video deadline

Here’s a picture

[uneven chasm]

How?

[quick osprey]

go into your system settings, then look for a time section

also you won't lose CC for missing the challenge you just might miss rewards

[uneven chasm]

Awesome

[uneven chasm]

What do I have to change from there?

I figured it out

[uneven chasm]

Thanks a ton bro 🙌

[soft furnace]

Mine is different

[quick osprey]

can you send a screenshot

[soft furnace]

When I try to take a picture of it, it won’t let me like I reload my MetaQuest app and the picture is not there so I’m just recreating it

😭

[soft furnace]

Now I got it

[night kite]

i think i got this bug, but its just the trass games logo and 3 loading dots below it.

it happens with every single other games i play too

just 3 loading dots that won't load

[wet gale]

So like will I be able to play tmr? (I also have this problem)

[vital gazelle]

Try checkimg your internet. Last time I got this, my internet router bugged out

[soft furnace]

Like it was one was

less

But I kinda have this issue with every single game I have

[night kite]

me too

But 3 “loading” dots.

[tidal tulip]

Bro, that also happens to me and it also loads me in tutorial

And it says incorrect Device time.

[quick osprey]

If it says incorrect device time then for better or worse you have to do something about your system time

It’s currently out of our control as it just means the servers we use are rejecting your system time for whatever reason

[quick osprey]

Ah that’s something else. Usually that means something’s up with the headset so I’d recommend either restarting the headset or uninstalling the game (you won’t lose any progress) or both

[modern dock]

im getting it even tho I updated my app (mobile app via android)

i had to use bluestacks

which is poopy doopy

and so I couldn't post

:(

[raw mesa]

i bought the yeeps pack

[foggy garden]

Same

[night kite]

I have did both of them before, didn’t work, so I don’t know what to do now. /:

it work smoothly yesterday in the night

so ima hop on now and try

[night kite]

It worked!

[little elk]

Oh sorry for pining you and also thanks so much for replying

[crimson imp]

My app is mad at me lol