#Version 1.7 Update Feedback
4921 messages · Page 5 of 5 (latest)
Does anyone actually like speed run heroes realm? I feel like its not a good guild event because its just heroes realm but time limited.
oh ok i tought it was only me that didnt happend anything when clicking accept
Character UID: 4028226251
Platform: Steam/Client/PC
Detailed Description:
Hello Support Team,
I am currently unable to log into my account in Where Winds Meet.
When I try to enter the game, I receive a message saying:
“Account already online. Continue login?”
After clicking “Continue,” the game becomes stuck on an infinite loading screen. The loading meter/bar below the screen never appears, and the game does not continue loading.
Before closing the game previously, my character was at the Inn Night Chat Tavern event. I am not sure if this may be related to the issue.
I have already tried the following troubleshooting steps:
Verified game files through Steam
Used the in-game repair function
Restarted the game and PC
Unfortunately, the problem still persists.
its been 3 days now since it happened still NO action :/
when i tried to login now still said Account already online. Continue login even though Im not online when my friend check Im offline.
Could you please check my account/session status and help resolve this issue?
I sent you email 2 days ago @ [email protected]
good lord
Same problem, I am experiencing an issue with my character being stuck online.
Character Name: TheOneEagle
Character ID: 2054231793
Platform: Steam PC, mobile IOS
Region: Middle East
When I try to log in, I receive "Unable to connect to the server. Please try again later." If I choose to continue, I then receive the message "Account already online."
Other players can see my character online, but I am unable to enter the game myself.
I have already tried the following troubleshooting steps:
Restarting the game and my PC
Logging out from options and then relog in
Logging in from a different PC
Using a different internet connection (mobile hotspot)
Waiting and attempting to reconnect multiple times
The issue appears to be related to my character session being stuck on the server. Could you please check my account and reset/disconnect my character session so I can log in again?
I have attached screenshots of the error messages for reference.
Also contacted support multiple times for the past 3 days no one helped yet
Up
steam pc - 45sec to 1 min stuck at every login, always says preparing shaders this happen after update
Can this be fixed I don't see anyone at all its maxed to 30 people in gvg buti don't see anyone is this bug
Playing vs hengdao desync is unbearable, please do something to fix this. Random teleports, attacks that eat parries because whats shown on the screen isnt actual timing, I have 5ms, I shouldn't have to have my opps ping affecting me to this large degree. It affects the ability especially to parry the heng special, while a low ping player I can parry the entire tick speed, a desync heng dao players special will catch my parry halfway through which causes a large amount of damage for nothing. I have to imagine what they are doing in my head instead of trusing what I see on the screen.
Known issues. Update with bs delayed content
Are you only going to complain? Mad because everything isn't released all at once. When the China version have to wait 4 months for a main chapter. June 26th chapter 5 for them. We will be chapter 4 soon if we keep it up. Would you cry because we ran out of content?
I CAN'T CHANGE MY MYSTIC SKILL,,,I GOT LOG OUT WHILE TRYING THAT OR GET FROZE,,, THIS IS TOO MUCH BUGGED LIKE WTFFF,,,,I HAVE A LONG WAITING ON TELEPORT,,,THIS UPDATE RUINED MORE THAN MAKE
ever since the update, the loading time is insane
how can i fix this error?
Platform : PC
UID : 2015793975
Texture only appear again if you re at a set distance, if you move away it gone
In the winter season looks fine at any distance
Check your network and restart the launcher
internet is fine, i tried to relaunch the steam and restart my pc but still got the same issue
Try to use a VPN then just for the update
oh it was caused by windows firewall, thanks anyway
Anybody experienced the dialogue audio disappear when doing the quest? 😔
Anyone exprienced lag and overheat in the black clad campaign boss? There is no such lag in open world and other campaign boss...I played on mobile
Is there anyone who got loading screen at 4min ?
When is the update
The color names are switched for the Palace's flower planting minigame
Still waiting for that quick download 🫠
Big bug!Need Hotfix:The Fan and Umbrella can not refresh the time of the “Lingering Bone” in the “Trial Mode”,but In the “Challenges” is normal as usual。This video shows that。Video Time:2026/5/30 01:35 (UTC+8)
is more mesh slowly rendering, i have the same problem
it only renders if you get really close to it, its kinda annoying ngl but oh well
yes it is annoying, hope get fixed
I’m unable to open the game it keeps saying I can’t connect to the server
Cave For Unfettered Rope Dart Martial Art Steal still can't be accessed after the update.
Tried on 2 different accounts and got the same problem
1 week CD to re-retune a piece of gear is kinda dumb, by that time you already find something better. Can we lower this CD to 3 days or so? There's no point in gatekeeping retuning that hard.
Ps5
eu region
Apart from the fact that I can’t finish Hexi story since the update (cutscenes are black starting from Sunken City lake, so stuck there), I am now experiencing pretty weird behaviour in solo battle content.
Took a campaign where every attack of the weopn was switching me back to another one, healing items had full animation and no effect, the inevitable deafeated screen had no way out of it, no button press were doing anything, so hard shutdown the game. Then later in path challenge there was no second wave (no one spawned), flame state of twinblades was not ending, healing items again - just animation, no effect, and couldn’t exit from there either, again hard reset.
I am suspecting it loses connection to the server, but on ps5 you don’t show us anything about the connection quality at all, no setting, nothing. So it’s just a guess. But this never happened since the release for me.
The other day in outpost I put 5 fire arrows in a row into the explosive barrel, was looking at all of them sticking out of it and not exploding at all, until some arrow at last did the trick. Again, never experienced such inconsistency with them before.
Why does Dust has such a high aggro holder priority in Soloq matches?
It's a class that needs to keep distance and not get hit to maximize damage, ever since I got moved to SA I'm forcefully designated as aggro holder for my raids.
The whole higher mastery system to determine aggro holding is ridiculous. We shouldn't get paired all ranged units with a bunch of hybrids.
When are we going to get a pre-advice when queuing that our builds are not up to par with the current content? Mastery measurement doesn't cut it anymore. I get 3 hybrids per raid and I have to forcefully aggro hold.
Add a preventive message for players that queue has hybrids and fix the aggro holding system when there's no tank please.
is this normal, I'm on ultra setting btw, some part are blurry like the clothes of this boss and also while using the legion summoner skill of phalanxbane blade; this is happening in campaign mission, I also encountered it during wolf maiden campaign
steam pc spec
cpu: ryzen 5 5600
gpu: rtx 4060
ram: 32GB
storage: ssd nvme 1TB
region: asia
Hopefully, the GvG translation is on the patching list...
Posting the same bug 200 times won't make the fix come quicker. I should know as I am still dealing with a bug that is ongoing. However they will see and work on it
Hi
when trying to login to the game on android tablet, I get this msg. I tried logging in and out, clearing cache, restarting device and nothing. my other device is fine. anyone facing the same issue?
Good news it is Monday now in China. So updates will come soon
2054122938 - my disk is bugged I cannot retune or equip anything else have submitted bug report but its broken
how to submit bug report through discord?
I had to submit through game
This is the place right here.
latest patch did a lot of damage to performance to a lot of people? i know myself and a few people I play with have been experiencing such
Masked troupe promotion/demotion is stuck at "Retrieving Sect Ranking" even after relog and game restart. Literally unable to predict promotion and demotion. This only happens this patch.
I have the same problem have u solved it?
Quests dont work,titles dont work,arena talents dont work,gvg unplayable,omg what a flop this update
help pls
nope, hope we find solution soon
Infinite loading screen bug on PS I have deleted game and redownloading , friend had the same issue and didnt fix after re-download hoping it's not the same for me
try gearup booster and set ur location to the US, it worked for my friend
if ur playing on the Lite version you gotta change the path to where you have the game installed on Lite
@formal path same problem
i just download it from steam idk what to do
only unc jiang appear on my screen 
device : pc & ios
Has anyone’s Jade fish dissapear from your account? I have a lot of Jade fish but it’s 0 now
I'm from Argentina and need access to the South American server. However, the game is forcing me to connect to the North American server, as shown in the VPN screenshot.
Please grant me access to the South American server so I can finally play without experiencing high latency. I have already tried multiple VPN services, playing without a VPN, and using every available platform and version of the game, including Steam, Epic Games, the mobile version, and the standalone launcher. In every case, I am automatically connected to the North American server.
Please stop restricting my access to the South American server. There seems to be no reason why some players are allowed access while others are not. This situation is frustrating and discourages people from continuing to play the game.
UID: 1043139947
The new deer mount noise is very irritating. Please provide an option to mute it. I wanted to buy it but I can't handle that scream.
Same issue
On Playstation
Can’t play the new “Cricket Fighting” mini game without the PS5 Where Winds Meet Application crashing.

Hello. I have problems with ping after update. And this program "GearUp" doesn't working correct
please, give me my ping back
My ping changes from 80 to 700+, but very often my ping is 150
UID: 2107004000
Training terrace, randomly block not working
Assumed it was ping related, but my friend also experienced it.
It is -STILL- resetting our Monday Breaking Army back to Sunday when the Week resets on Sunday. NA guild. NA times. PLEASE fix this.
It is fine and set properly -before- weekly reset. But as soon as it ticks over, it changes it back to Sunday again.
Only the one. not the other.
Still waiting for the level 70s version to come back for this new week...
Does anyone know if they increased the prices of items in the season shop? Before this week I used to be able to buy all of the chests (inner way notes, mystic skill materials, etc.) and the profession books and upgrades as well, and still have about 1000 ish jade fish remaining. But now I ran out of jade fish before I even purchased everything I wanted.
I already maxed out the weekly 23000 jade fish so either they need to lower prices or increase the weekly cap.
Few days in and the lag spikes are still there. Worse than any other update. It is first time in several months that I can't literally play the game (or move for that matter) when this happens. Very disheartening. EU/Pc side of things, for what is worth.
I'm on mobile, before the update my loading screen is normal, but now it took forever to load i'm so sad.
Loading time in mobile takes forever now 😭
Yeah, my friends all be dry waiting me load 😭
If you have infinite loading screen bug I have learned you need to force logout the character in order to login again
Perception forest queues forever, the game kicks me out of the queue after 25 minutes
Yeah,for all of us mobile user for sure 💯
And even login screen takes forever too
Why they don't just log our characters out when we close the game is beyond me
Would fix the whole issue
these loading screens are dismal now... what happened to quick loading and deleting redundant space?
Important Bug - Guild Base Blacklist
You cannot guild base blacklist someone who has their account search settings turned off ("Allow Others to Search For Me" turned off)
Thank you for adding guild base blacklist, but I think this is an unintended bug where someone is able to "escape" a blacklist
you can blacklist an entire guild too?
I'm from Argentina and need access to the South American server. However, the game is forcing me to connect to the North American server, as shown in the VPN screenshot.
Please grant me access to the South American server so I can finally play without experiencing high latency. I have already tried multiple VPN services, playing without a VPN, and using every available platform and version of the game, including Steam, Epic Games, the mobile version, and the standalone launcher. In every case, I am automatically connected to the North American server.
Please stop restricting my access to the South American server. There seems to be no reason why some players are allowed access while others are not. This situation is frustrating and discourages people from continuing to play the game.
game is crushing a lott,,,,i mean it,,a lott,,i can't play more than 15 min ,,,it's get's freeze and log out...
UID: 4072166271
when is mobile's long loading screens going to be fixed?
i think now you can buy 20 mystic skill breakthrough chests , so before update 5000 fish , after 10000
Last night i literally load for 10 mins to go hexi
it's horrible... 😔 and it's already been quite a few days
Long loading fast overheating frame rate caps stutters even with good processors i guess they forget that they launched for mobile too at this point xD
yeah I'm having a lot of rubberbanding, lag, and freezes despite playing with ppl from the same region
dev need to change the way strategic sword combo, they just make it's pve rotation even harder and less reward in PVE which is crazy
GvG
The new update has been positive. The only issue is the translation for command buffs. And lag has gotten worse. Even though less people mob up and the fights are more spread out there is very bad lag worse than 20v20 all together.
But game flow seems to have improved.
why strategic sword is treated like that, other classes get easier to combo better reward while strategic sword rotation get worse and lesss reward
how can you get river buff when everytime you do that, the boss either jump up or jump away, then you have to manage endurance to do swipe all then it not even work if you dont even get the river flow buff. Oh well other class just need to use 1 or 2 skill to do full dps on PVE while every miss move from strategic sword result in 50% dps loss. Then just pve, then in GW it's already useless then what it's really good for
I have a problem where The loading took so long after 70% of it
same here, on mobile (iPad) loading takes wayyy longer than before
I have an issue where i can't hear weapon noises/combat noises during pvp and sometimes in heros realms. The only noise that comes through is usually the noise that yellow attacks make (the ones you cant deflect). I didn't mind it much during raids but in pvp it makes reacting to alot of attacks very difficult due to sound cues
in some other languages version, the skill already changed as patch notes. Only on English language, they havent updated the script
so the insightful strike has been changed to direct affinity, but on the English script hasnt changed accordingly
I love this update and its content ! This game is amazing and deserves so much more attention and players
in other laguages, same issue
Can we please get a fix to these long loading screens. Worst time experiencing it was in GvG.
I think this is a bug:
I've gathered enough Oddities in the Kaifeng Imperial Palace Region to get all the rewards, including Qilin's Blessing. But... I did not get it, I cannot find it anywhere (should be a scenario thing).
Am I just blind or am I missing something?
I think after update it has bug in innerways
- I have Frostclad T6 ( without frozen innerway before 1.7 update )
- After Update I got 28 Frozen Innerway Total = 405 Innerways 377 + 28 Frozen
- After reset ( Today ) it increase to 34 Frozen Innerways = Total 407 = 373 + 34 Frozen
Note :
- I complete 5/7 Path Challanges reward for stonesplit strenght more than 7 days ago ( 15 Innerways )
- I complete Taiping 12 Hengdao More than 7 days ago too ( 19 Innerways )
in this language, it's changed you may dont understand, but you can see the 1.5% and not see the 3%
but still I'm not sure if they changed the skill or not, or they just forget to update the description. However, they still need to take a look on Insightful Strike to make sure both the skill and the description matched
The ping in the ME region is horrible!!!! Where exactly is our server?!
Dubai
I am getting 70
The loading time in mobile is so longgggg
Horrible man, I'm in KSA and I get like 50
Alright so for some reason it takes SO LONG TO LOAD
IT TOOK 2 minutes for it to load and now i lost 11 points because of it amazing stuff
this has never happened
In the last patches
So idk why its happening now
Just lost 11 points i want to kms
Sameee
Like theres nothing i can do rn tried repairing tried restarting everything my phone the wifi the game
I am in Pakistan, i am getting 65 to 70 , you are in saudi arabia , you are getting 50 , i get 60 to 65 in cs2 , so it is only 10ms above , i dont know how much oing you shuold get , but i am assuming you should get aroud 20 to 40 ms
Cannot rotate my character in the customization for the personal page stuff.
Bug since day 1 release. When are you guys gonna fix this
180 days still havent fix it dev
Trash update. You could have put june 8 content in 528 update. What cause the delay huh
Been sending report since day1 and still havent fix it.
For those dosent like what i said. Just block me. Im not here to argue.
Loading times between each instances are way too long now for no reasons!
Hello, I am experiencing an issue with my character being stuck online.
Character Name: TheOneEagle
Character ID: 2054231793
Platform: Steam PC, mobile IOS
Region: Middle East
When I try to log in, I receive "Unable to connect to the server. Please try again later." If I choose to continue, I then receive the message "Account already online."
Other players can see my character online, but I am unable to enter the game myself.
I have already tried the following troubleshooting steps:
- Restarting the game and my PC
- Logging out using the "Kick Character Offline" button on the left side of the game's login page.
-Logging in from a different PC
-Using a different internet connection (mobile hotspot)
-Waiting and attempting to reconnect multiple times
The issue appears to be related to my character session being stuck on the server Specifically the old "middle east" server before WWM changed routing of middle east. Could you please check my account and reset/disconnect my character session so I can play again?
I have attached screenshots of the error messages for reference.
Also contacted support multiple times for the past 4 days no one helped yet
[most people solved it by ( Logging out using the "Kick Character Offline" button on the left side of the game's login page.) my case is different.]
Character UID: 4028226251
Platform: Steam / PC Client
Dear Where Winds Meet Support Team,
I am contacting you again regarding a login issue that has prevented me from accessing my account for the past 4 days.
Whenever I attempt to log in, I receive the message:
"Account already online. Continue login?"
After selecting "Continue," the game becomes stuck on an infinite loading screen. The loading meter/bar at the bottom of the screen never appears, and the game does not proceed any further.
Before this issue occurred, my character was at the Inn Night Chat Tavern event when I last exited the game. I am not sure whether this is related, but I wanted to mention it in case it helps with the investigation.
To resolve the issue, I have already tried the following:
Verified game files through Steam
Used the in-game Repair function
Restarted the game multiple times
Restarted my PC
Attempted to log in using both the PC client and mobile version of the game
Completely uninstalled and reinstalled the game
Waited several days to see if the session would automatically clear
Unfortunately, none of these steps have resolved the problem.
What is particularly concerning is that the game continues to report that my account is already online, even though I am not logged in. I asked a friend to check my character's status in-game, and they confirmed that my character appears offline.
This issue has now persisted for 4 days without resolution. As a result, I have already missed 2 days of Guild War participation and have been unable to complete daily activities, farming, and other time-limited content.
I previously sent an email regarding this issue to [email protected] approximately 3 days ago, but I have not received any assistance, update, or acknowledgment. I am becoming increasingly concerned because the problem remains unresolved and I am still unable to access my account.
Could you please investigate my account status and check whether there is a stuck or locked online session associated with my character? If necessary, I kindly request that the session be manually cleared so I can access the game again.
I would greatly appreciate urgent assistance, as I have now been locked out of the game for several days and continue to miss important in-game activities.
Thank you for your time and support. I look forward to your prompt response and a resolution as soon as possible.
Kind regards,
no option to exit out of the fortune parlor table. Its either bugged or devs didnt notice
Hello, please create a #goosemail and show us (with screenshots/clip/video) what exactly you mean by that.
still not fix these ??,
- training grounds mounted archery challage "snow weather " issue
- cannot find jianghu legacy volume 1 "yingyings clever escape"
- wandring tales "like shadow , like water " npc bug issue
The quest for jianghu legacy volume 1 "yingyings clever escape" starts afaik after June 8th
Until then you can't do/find it
For the other 2 points, please add more information what exactly is not working and also try to include pictures/videos
without doing that, it's difficult for the team to actually understand the issue you are reporting
reported in game also... my lv 80 character can't get weapon + gears chests
The wandering tale is not bugged
it's actually tied to the next part in June 8th
Character ID : 2045855416
Platform : PC official launcher
The 2 books at this spot are not obtainable , even though they should be counted for the compendium entries
1- Central Plains Food Notes, Breakfast Volume I
2- Central Plains Food Notes, Breakfast Volume II
We can read them but they don't appear in the bag or the compendium
Also we didn't receive the weekly jade log in pack for this week
reinstalled the game and now i can't even open it
When they're going to fix middle east server
Send mail to this email guys about long loading screen stuttering issues lags for mobile processors also pc and ps players if u guys mail it will really help they will have to notice quick too. So pls.. [email protected]
Hello, the team is aware of that issue and are working on a fix
Thank y'all for reporting the mobile loading-issue to us!
@serene nexus your report was also helpful!
So apparently the reward for completing tge oddities in Kaifeng doesn't seem to unlock.
The imperial palace in Kaifeng oddities rewards is shown as unlocked but I can't seem to find it in the inscription tab in the scenario editor
Under Guild Member Roster,
"This week's Hero's Realm Clear"
Still not displaying the correct numbers.
Everyone just has a count of "0"
Social shop currency also no longer covers the basic needs - not enough from weekly earnings ( capped) to afford full gifts on offer listed for the week ( also capped). As for extra ( outfits and other cosmetics) - nvm. It's an untoucheble dream at this point.
Many localization and Windseeker issues. Quest pointing to stats, wrong names in Windseeker, pointing to the wrong map locations etc...
The page loading screen takes a long time on mobile!!
For everyone else, if possible please always try to include some pictures or video-clips regarding the bug/issue you want to report to us
3v3 is bad right now, why we dont get immunity as we are in reviving animation ??
I’m having the same issues where my screen will slow down loading around the 70% mark. I’m playing on an ipad and my internet is fine and usually runs well
this archery misson , snow time that brother now show !
Watch this video and check if you are doing the same as the guy in the video
Otherwise, try to capture it and upload it here.
We didn't get any other reports from someone else who had issues with that challenge or with that "bug".
Where Winds Meet, Kaifeng Imperial Palace, all Training Grounds Mounted Archery Challenge locations. Training Grounds all 03 Mounted Archery Challenge guide, Kaifeng Imperial Palace, Where Winds Meet
Include 3 Injustice Quest
00:07 Mounted Archery Challenge 01/03
01:21 Mounted Archery Challenge 02/03
02:39 Mounted Archery Challenge 03/03
Th...
Please get rid of the deer mount sound. I am going to explode in anger because of the high pitch screaming it does. The other mounts are fine but this one. Please provide real deer sounds
Here we go again.. Another week, another batch of bots in NMW faction master rankings. Those on 3rd and 4th screenshot are from the same guild even. Same achievements, same battle plans, same level, +- same game time. And i think I've already reported this batch (or other bots from same guild) few weeks ago multiple times. Allo devs, this is NOT NORMAL. 12 out of 36 (or whatever number we'll get) spots in retention zone will be blocked by bots by the end of this week. Can we finally get something done with it?
this is still broken for me I cannot unequip, change my disc slot, I select tune it just bugs out, only solution is when I turn the game language to chinese it works but then I am unable to tell what I am doing. uid 2054122938
Platform PC
UID : 2015793975
Textures in this area are missing and only pop in when you get close enough
Didn't you send the exact same picture 3 days ago?
And i still have the same problem
Is this... a bug? glitch? I want to type n-i-g-h-t but when I get to the G it deletes it and says invalid character. I am ASSUMING the GAME is ASSUMING about to write a slur but could you let me type NIGHT for pete's sake? Not -my- fault they begin with the same 3 letters! what on earth. the Censor is a bit too much.
Woaw
Flatform: PC (steam)
Bug: Lips not moving on cut scenes mostly in English. Sometimes need to change audio to Chinses and change back after some time
@normal hazel snapdragon 8 gen 1 processor stuttering like this? Any update regarding to processors ??
Cant even make a video or if click screenshot game crashes and this is the video of me playing in power saving mode the lowest of all graphics
#game-support
we are discord moderators so we can't really help u
Hope devs check the feedbacks to fix this issues 🙁
更新安卓 3.8 版本 港服版 无法进入游戏 白屏闪退
yeah mobile load times are dismal
Develop - Gear Build
The new default save is create build, instead of saving to current build. I have many builds and sometimes I don't remember what I last used before I logged off. I could have fallen asleep changing it and I wouldn't remember which one I was modifying. I'd have to stare and compare, or reload and update again. Can we go back to previous save build function? This started when drag icon was added to the builds. Also it can be a bit annoying on mobile since drag screen is used to scroll, sometimes the build gets dragged and rearranged instead, I'd have to put it back again. Can mobile have toggle button to activate drag icons?
The new update to update replaced same gear across all builds is good!
Breaking army is still bugged out. Can’t heal, leave the match, heal after dying. Even after closing and restarting the app, it still has me in the match and I still can’t leave
When/why emotes from sect gonna be unlocked?
Midnight Blades: Asura Trance not showing up in emotes at all. Weather we’ve bought it or not.
inerwy for new player make him leave again becuase hard to get cap systeam with old players
Hey dev. Please check on the Andriod playstore issue..I assumed it only happened for the HMT version.
It happens the same to me, with Snapdragon 8 gen 3 🥲
But only in the Imperial Palace (solo mode) and Velvet Shade bathouse (multiplayer), after 10-15 minutes playing it starts stuttering even worse that in the video.
couple of more issues i found
the first photo is the belts of the npc, the second is the npc under the bed
at this camera angle the building disappear, this is at Qingshou Hall inner quaters
Hello. I can't play the game after the update it says "Current engine version is outdated. Please launch the updater after login for the updating". I Downloaded the client again but I can't attach my game to it. It's only giving me an option re-download the game.
Bumping this. This can't find this chat bubble in-game
bumping this. anyone has the same issue?
Still cannot even launch the game after install. 😑
Can we stop doing random spawn in 3v3? Maybe not spawn in middle of 2vs1 situation?
So its not only me can you report it to there email too? It will help them to know that im not the only one with this issue infact every mobile users have this issue .. this is the mail pls mail them about this i already did mine
[email protected]
I will do it!
I also noticed that my ping in solo, when switching back from multiplayer activities, is higher (I use to have less than 10ms but then it goes to 55-70ms) and quests say "Go to solo mode to complete the quest" but I am already in solo 🤔
It's like we don't switch back entirely somehow 🤔
My ping always stays between 60 to 80ms but thts fine i shouldnt be lagging or stutter like this and my wifi is always stable hopefully after reporting them about this issues by several people who ever use mobile if they mail might help us to get some fixes.. frame rate capped at high also cant able to up my graphics too as a snapdragon 8 gen 1 if i up stutters more idk whats wrong.. i played wuthering waves genshin red dead redemption type of games too i never lagged or stutter like this
console can't change weather in hexi and palace map
Lvl 71 sword trial missing
im really grateful that we get premium dyes for exploring imperial palace, however did you really have to be so stingy? only 1? we cant even dye an outfit, or atleast the top of an outfit with 4 dyes... if they were 2 per level we can dye an outfit at the very least!!
wait you can fight big zhao?
Reported last week but no reply on this. Same for hero realm
Yep
Hello, the team is aware of that issue and are currently working on a fix
Thank y'all for reporting this to us
Thank you and @modern venture for the report!
The team is aware of that and are trying to solve it!
Please wait for further information and announcement
The Android app is crashed.
Yes, it seems that the issue is connected to Google Play-Store
Please wait for official announcements
Omg I uninstall and re-download it...😭
Nah,,,according to cn version I was near when I would got to fight him that time when i wrote that msg but later I realised dev hadn't included some quest and story yet,,like throne and tempest...quest so for now we all are soo close to fight big zhao yet soo far
That feature still working, or removed?
Platform: NetEase Client (PC)
The pages conversion is now part of inner way conversion (develop section) when you open it from the bag in recycle, for some reason
I didn't found in develop section of recycle.
Could you check the filter where you initially opened it? I could see bellstrike smth, maybe it excludes the pages too?
Cause I just lock mine and have no filter
yeah you can now!
I found it. Thank for reply.
Can we refight the world bosses or campaign bosses without them or us being nerfed? I want to refight some of these bosses with my full build so bad!!
It may be minor bugs.
Pls fix loading problem - mobile 😩
Doesn't help. Still doesn't load.
Still crashing
Like this for me
ultimate skill of nameless sword bug in guild war
Same issue here and its been 4 days, still no fix
i think it just about your machine problem
No, i tried to log on using different devices, none of them worked
I get infinite loading screen
oh so you stuck in loading screen
Yeah, its been like that ever since game crashed on me 4 days ago
you can try logout wait 10p min
then login again
I still get this message even when i do that
Continue leads to infinite loading screen
are you try both pc and mobile login ?
Yes
how about your netwwork it still oke ?
sometime vpn will make login stuck
Yeah, i have no network issues
Yeah, i also tried with vpn and without vpn
Nothing's work at all
I also redownloaded the game about 5 times
why does the game compile shaders every time i relaunch it? PC steam
redownload game but not clear cache would not change any thing
in pc you use steam or client ?
Originally on steam but i also tried game launcher, same issue
You got nvidia graphic card ?
yep
i think all you need to do is use phone and pc logout account
wait about 30min to make your char auto logout completely
or you can try fix client on phone to try it will auto clear cache
Let me save u all download from tap tap
you can check your char online or not by help of your friend look on the chat box
Go to nvidia app -> graphics -> global settings -> set shader cache to 100GB.
Im kinda sure gonna wrk if not bad luck 🙃
For mobile users by the way
Whats tap tap
Its a app
I will try both, thank you
U can download games which u cnt download in google play store or not wrking
Oh yeah, i asked some.. they told me im offline in game
App is working, it just doesnt let me log into game
Ow thts game prblm thn sadly
Yeah, and nothing was done about it
so you not stuck network transmission line that strange so only problem that your network
how about waiting on login screen longer about 5 min 
Will try now
Its probably internet or game issue
Game issue for sure
Like i cnt able to login with my data on have to make it airplane mode 5 tyms thn suddenly it wrks xD or mostly im wifi user cz thts more stable no delays
But then game stutters in snapdragon 8 gen 1 processor xD im soon gonna give up if things go like this xD
Played so many high graphics game smoothly then the only game i loved after all this yrs which is wwm behaving like this xD
Hope they get it fixed for you
Yea hope so 
Same issue
damn so only problem is your network 
are you try to let someone else login
Heya, so apparently the Qilin's Blessings inscription doesn't show up after unlocking it from collecting Imperial palace oddities.
If its my network then using vpn would help
no it not best way
find someone with other device and network is bettter
i have issue after update to 1.7
the counter attack's icon for mo blade disappear, its still show up when using spear
Alright, i will see what i could do
The old tank class sucks so bad bow
And the loading time on mobile takes sooooo long now
They literally broke the normal tank class because of their stupid heng dao which is now the most overpowered class of the game
Imagine a tank class that is slow and us not even more resistant to player attack while they can attack you easily from distance or put you out of stagger and stun you easily.
seriously the pvp sucks so bad right now. Thanks for wasting my time.
i have only 75% wr, so i wont say much
Hi, I have this issues where the building mode auto snap is not working. There's pillar that missing in my world building, also I can't seems to put outdoor floor on the ground. There's also issue like I can't put more floor like usual. I have to manually add them one by one and it's not snapping. I can't also duplicate some item for some reason
thank you devs.
this is working now ❤️
#1509408466131877898 message <-fixed
lv 71 sword trial & hero realm appears again
#1509408466131877898 message <-fixed
ty, it's much faster after changing to 100GB, i tried 10GB but nope, doesn't really affect that much
anyone able to solve the deer lantern talent not happening (the three fireflies)? like i am already pissed that i get stuck in lantern when i carry it (which happens every hr now).
The update made me lose an accessory that I had got. I had the Xiao accessory, but it disappeared when the update kicked in. UID: 1092528088
Hello, I am experiencing an issue with my character being stuck in session
Character ID: 2054231793
Platform: Steam PC, mobile IOS
When I try to log in, I receive "Unable to connect to the server. Please try again later." If I choose to continue, I then receive the message "Account already online."
Other players can see my character online, but I am unable to enter the game myself.
I have already tried the following troubleshooting steps:
- Restarting the game and my PC
- Logging out using the "Kick Character Offline" button on the left side of the game's login page.
- Logging in from a different PC
- Using a different internet connection (mobile hotspot)
- Waiting and attempting to reconnect multiple times
The issue appears to be related to my character session being stuck on the server Specifically the old "middle east" server before changing routing. Could you please check my account and reset/disconnect my character session so I can play again?
I have attached screenshots of the error messages for reference.
Also contacted support multiple times for the past 6 days no one helped correctly yet.
You're most welcome ! Im glad to be of help.
If anyone in the Hong Kong, Macao, or Taiwan regions has encountered issues with the game crashing on their iOS devices, please contact me!
are you try to use this chest button to logout ?
That's what I was going to ask
This one here
@raw fossil @formal path @ripe sinew
may be waiting about 10 min to logout completely
lemme take a look
I am from south Africa I can't get into middle east servers people used gear up to join the server when I tried I got 300 ms and I am normally on 200 Ms on eu server what's happening please can your fix this issue and also I am lagging more then before on the game ik I am very far from the server but I can't blame myself because there are no servers in Africa or southern African region everything is 3 digits ping it's so annoying to play on it I can't enjoy PvP ,pve or the normal world
The delay on the attacks are almost 1 second can u imagine in PvP it's so hard to play 
i tried a day lol did not help my character is stuck in session only way is for support to get me out of session but they never do anything for the past 6 days
Yup we didn't receive any updates or anything on the update 😕
Sadly, its not working
Thank you for the information
The team is actively looking into this issue
Hi there, could you please provide more info about this issue?
you try this way and it doesn't work right?
Yeah, that doesnt work, you can watch the video that was posted by TheEagle, we're having the same issue, tried tons of things, none of them worked.. so its gotta be on server's side
This video
could you pls dm me your in-game uid and also server?
Sure
When will the issue of 3 digits ping in southern African countries end ?

I even have a video on how much we have to suffer as African players in the southern African region
Hello, this issue is sadly over my scope.
From what I know is that it highly depends on your location. If you are from southern africa, then it's very likely that your ping might be very high
Yup this is why can't the Dev do anything about this issue because I emailed them and many south African players and we got ignored even on ask the dev anything we were not answered it was from not only Mr but many African players in the southern African countries why we were ignored on the complaint

I can understand your frustration and I wish I could do or share more information about that, but as I'm not working on the Tech-Team, I have no further information on that matter
All I can say is that the Dev-Team is more than aware of that issue and I'm sure that they are trying their best to somehow find a solution on that.
I am really sorry,I am putting everything on u right now because it's really hard for us to play on 200 Ms normally on everything in game PvP,pve and guild wars 😭
No worries
We appreciate your and everyone else's feedback and the team will update the community once there is some progresion and announcements.
Other than that, maybe try to use a VPN. This helped me a lot, as I'm actively playing the chinese-version from EU.
Hopefully we do get something out of the complaints 🤧
I tried gear up but the server is too far so it gives me more higher ms then usual
Maybe try other Apps
Exitlag or few other ones. I sadly dont know that many vpn apps
I will be honest with u even gfn not working one of my friends used it from south Africa and it was giving 180 to 190 best 💀
But somehow he beat Charlietea 😐
tried everything uninstall client and steam, use mobile, pc, steam, client. repaired ingame, verify on steam, login to other country or other network, restart pc, The Account already online. Continue login, still there even though Im offline and infinite loading screen without the loading meter/bar below the screen
btw tried with or without exit lag and gearup still the same
please help, cant edit or create new diagram in build mode, whether guild or solo mode.
happens in both pc and mobile
Flatform: PC (steam)
Bug: Lips not moving on cut scenes and regular moments in English. Sometimes need to change audio to Chinses and change back after some time but it's getting super annoying.
Are you connected to MENA-Server?
sea or oce i think
thats completely useful since when dont have our own server and the one in EU is too far same with the one in MENA. Im 200ms+ in EU server and 130ms to 140ms in MENA server. So yeah im still on 3 digit ping 😭
you cant log out on steam, i also tried numerous times. It just says log out request sent and thats it
do u try this bottom?
could u pls dm me with our in-game uid, server and also regarding screenshots?
it work thanks. thank god
its works if you download the game from the official, i have both versions installed
steam version and the one from their official website
On PS5 , when it’s time to fight the final battles etc for the Sunken City Quest. Game keeps giving black screen
maybe one month
So ping will be 100 for month smh
if you are on pc you can force your id to middle east , i am not hundred percent sure but me and my friend did it and it work , just open gear up choose middle east server open game , and then your id will be switch to middle east , do it 2 to 5 times , to check if it works or not
help
My ping is 140 and 70 to 100 

And even if I pick Europe which was 50 to 60 normally now I can't have that ping anymore for some reason
i am asuming that they are fixing these issus and we will get new update soon then our ping will be good
ok the pre-download completed alert thing in game keeps popping up
for whatever reason
Doing Skyward Bond with people you're friends with does not reward any Intimacy Points at all.
bug in build system cannt build please fix
Is anyone else's windtail not working properly. I'm searching up wandering tails and it returns random information about unrelated things
skyward bond is very buggy timer doesnt even start while fighting the boss
is anyone missing the new weapon idle poses. two guild mates dont have them
fps drop constantly after the update. I’m on a mid end PC and lowest graphic setting. But my fps keep tweaking from 240 down to 60 back and forth.
Also: If you start and cancel in pvp mode or leisure mode more than 2 times the game will crash. Happened to me when I queue for pvp 1v1, and had to cancel to change build(maybe 2 times). The game just crash while the queue still on going, resulting in a lost.
This game is stupid when we use VPN or gear up or exit lag to get better ms get taken us to the server w want to go and make us play on 300 ms wth
I was in Europe with 200 Ms now I am on 300 ms in the Middle East It does not make sense so dumb
@kind ermine thank you so much ! I got on with no issues ! ❤️
This game is a joke man I am done hell naa bra
can this red dot stop prompting everytime we teleport elsewhere
200 Ms already now 300 ms well enjoy what seeing nocs wth man this a pain from the game came out with 200 Ms now only middle east comes out and it's giving 300 ms naa I am done
loading screens in mobile is wayyy better now, thank you devs
idk if this is a bug or not but, second time its happened.
maybe from stealing, im not sure.
missing recently obtained title, i cant remove the red dot because i cant find it
i have this message can someone tell me how to fix this ?
i cant do interaction emotes
i havent received rewards from this event despite inviting newbies and they login for two days straight ,
Is this from a quest?
someone tried to do the invincible charge emote with you, either leave co-op session or relogin
i'm not sure. i got it after doing some wandering tales and anecdotes
That isnt a bug. That is supposed to happen
yeah i reported it too, it seems to bug your session, after you try and do the invincible charge, multiplayer emotes wont work unless your friend leaves and comes back
aha
yes
Yeah right 5 tunning stone is worth your time.. I have thousands of those
i want the badge
yeah its not tbh if its going to be this buggy
they should stop with these webpage events they are annoying
Ah cool. Ill eventually stumble across it then.
dont if some else have that bug, but for me the cricket fights the opponent cricket doesnt do damage
enough misdemeanor crimes but there is an emote to get rid of those
idk if this is even a bug but I was trying to upload a makeup look to the gallery and i only want the makeup to be applicable not the whole face, but the toggle for ‘makeup only’ or whatever it was is gone now? does anyone know if it was moved or just removed altogether?
i’m a mobile player, iOS specifically if that info is helpful
PS5 palace map can't change weather, icon unreachable, please fix
PVP: some players who had already gotten revival force talent but it does not proc 70% of the time when vsing another player. Me and friends were like what happen to our revival force and lost the fight immediately. 30% of the time it does proc.
Yoo I need more missions
In which version will the second part of the witch come?
2.0?
8th June. They announce it already
That's only for the imperial palace update
Oh you mean the new map. My bad
Yea 🙏🏼
Maybe another month or so. The Imperial palace content is about 25 days. After about 20 days, the new expansion update will be announced
Currently the Wandering Tale 'Like Shadow, Like Water' has an issue with Windtail feature. If you 'Ask Windtail' this (1st screenshot), it will not be able redirect you to the proper one to find it under the same name since its under 2 different names for a weird reason. You can find it under a different name "Shadows in the Shallows" (screenshot 2) if you go manually into the Windtail section by yourself and search "Imperial Service - Wandering Tales".
Uid 4098320944, ipad ios
Can you revert the qinchuan grass back to tall? Or at least give the option to choose tall/short, because honestly the shortened grass looks ugly 😭 the original tall grass looks way better. Also the ground texture is visible with the short grass.
hotfix Nameless EX plsssss 
Weekly Login Packs aren't deployed properly, I haven't received the one from last week and it clearly shows the red notification as if its ready to be delivered but you cannot clear it because we didn't receive the pack.
i think i saw some user mention that change the language into chinese and retuning it, will work
Bug : the brand new arena/guild war training dummies couldn't get affected by this attunement buff. I tested in normal arena training and the buff showed properly.
On console (PS5) Hexi and Imperial Palace MAP Can't change season it's a big problem when I have to do quests.
Yeee only way to do it but just annoying bug
Mobile users, do you guys have issues with building mode? 😔
Please include screenshots
Which specific issue are you experiencing
during gvg, all nameless EX users will get teleported a distance away from where it was used
Auto snap for building mode not working and also in guild, I can't put anything directly on the ground. I can't also auto put floor in rows like usual. Need to do it manually
@cunning mural did u experience it too
hexi map same bug too
Same Issue press touchpad can't move cursor for changing the season. Hexi Map too.
Question, is there currently a bug in the game where you can't see another players effects/yellow skills when pvping with them?
It wasn't like this before, the only thing I've change was, started playing on DRX12, changed settings to DLSS and used "ULTRA PERFORMANCE". I swapped it to "PERFORMANCE" and did get "some" effects back. Another detail, this is happening in guild arena (all though I don't guild arena, but a friend of mine wanted to test something).
Unless there was a setting added where you can change other players gfx, if so, could anyone inform me where in the settings that would be?
It worked for me yesterday
Is there any update for stuttering and lag issues for mobile devices ?
Heya, yes me too (fan, umbrella and twin swords are missing) it says obtained via Mail: honkingly good for fan and umbrealla and another mail for the swords, didnt found any infos yet, did you got an answer already? regards 🙂
Im not sure if this is going to help others for mobile but when I got moved to the NA east server from west recently I was in shock had 30 to 60 MS but went all the way to 100 plus MS. But what i did and it changed me back to NA West is that
-
I force closed the where winds meet app, I also force stopped it.
-
I turned on Airplane mode for 15 sec and then turned off, to refresh my IP address there are websites you can check to see where your public IP address is at currently (hopefully where you live)
-
I went in the app and repaired client, it closed the app and I opened it and waited for it to load again.
-
Now I think this is the important part but again it worked for me not sure it will for other but instead of going to my main character that had the issue, I went to my Alt Character which had the server I have to be in before, it logged me off of my main. I saw the MS was normal on that character, so I exited that alt character and went back to my main and that put me back in the server (NA West) which i was supposed to be in. Did all through my phone. Again not sure which stepped fix it but i think it was the last one. Just wanted to share incase it could help anyone else out.
Grand Nuo rites, can't progress through the story. I've been log out, repeat the quest, it's always stuck in this scene.
Load times for Sword trial and hero realms are longggg for mobile.
I have repaired client, forced stop and cleared cache, logged out and back in, restarted phone. My mobile is s26 ultra 1tb. I am from Australia.
It all started after the latest update.
ID: 2142795913, Platform: Mobile
I'm reporting this bug again with the Palace Unveiled = A Day in the Imperial Service event. It's impossible to complete any of the missions. The game doesn't count them even though you've completed them.
THIS BUG HAS PERSISTED FROM THE VERY BEGINNING OF THE EVENT, SO I HAVE NO WAY OF EARNING POINTS FROM EACH WEEK!
Me and my teammate also
same problem with me.. devs, please help us!
I'm glad I wasn't the only one😌
ver 1.7 had many bugs
try gather in kaifeng map, not palace map
I havent asked them again but I will. But thank you for your input
Hello, anyone also having the same issue as me?. My Grand Nuo Ritual quest isn't progressing. It always got stuck on this. The only thing I haven't done is re-install the game.
Black assassin boss fight crashed twice for me and the construction mode is working worse than ever. Please fix the snapping as it used to be!
I tried both and nothing.
And the bug isn't limited to this task. Every tasks from this event refuses to be marked as completed, even though it has been completed.
I dunno if this is a thing on other platforms but on mobile, some cutscenes don't showcase my player character when I replay a cutscene and instead use a pre-rendered cutscene
I'd really like to see my own custom character again in replaying the cutscenes
Change it to chinese language.
Pretty sure some cutscenes in chapters 1 and 2 are affected by this
I had multiple high ranking in abyss trials and this morning I got pinged multiple times on discord to see that all my speedruns were deleted off the leaderboards, I stream the speedruns I do and I've been doing it since the start of the game, I don't understand this decision. UID : 2022206521
Hello. The phalanx blade martial skill called total annihilation suddenly now has a knock up after the update but the problem is it seems to give the opponent a stagger immunity for a second so comboing with total annihilation is now kinda useless in PvP
Thank you for your answer aswell, Kisa. If you get Infos and remember me would be stellar hehe works the other way around too
Please fix the jittery textures in the palace during the snow season on PS5! Dangerous for epileptic people.
Hello, do you have screenshots?
Or a short clip
There was a video here already
You can also send it to me directly via direct-message in case you shouldn't have the permission to send it here yet
its honestly amazing how a new update came in
then all of a sudden guild parties give me 23 FPS
on ASUS ROG 9 Pro 1 TB 24 GB Ram
and on cooler even have 46C just by standing around...
Even on lowest possible graphics except 60 FPS
Forwarded from #1443129731699445761 message
Did u figure it out
(Easier to find there but it was reposted here as well)
Thank you very much!
I use exit lag rn it's not the best but it fix the ping abit my ping is 60 65
I mean thats better than mine its 100-150
I will try exit lag though
Did you set it to middle east or to Europe
Europe Germany
Middle east server from what I understood even if it's really good it won't be good for me as Germany server
Cuz it's not stable
God if i could tag the original devs here. 150ms always and have to fight the hengdao who when even farts gonna hot me.Right now i think even if players play hengdao with their eyes closed and spam buttons they gonna make me reach second life.Hilarious
It will be online good for ppl Iive in Dubai 😂
Fluffy Cat is still stuck 😭
I mean in eu i had 60-70 ms and now in mena i have 150-200 ms id prefer germany
Yeah Germany is better then middle east atm
I want to drop f bomb here so bad
Hello, thank you
We forwarded this
plesae wait for further information and official announcements
Shengping Tower Chess game freezes on loading:
huhu I thought the rollback my is now fix, but after few hours I'm experiencing it again T^T
I'm stuck in this quest
Ye, set audio to Chinese and restart.
ANY UPDATE ON MOBILE PROCESSORS LAG AND STUTTERING ISSUES I HAVE SENDED MY VIDEO HERE LAST NIGHT WE MOBILE USERS DONT DESERVE TO PLAY PROPERLY OR WHAT... ? ARENA LAGGING MAP LAGGING STUTTERIN GAME CUTSCENE CRASH HERO REALMS CRASH FRAME RATE CAPPED WOW ....?
ONLY WANA CATCH UP WITH THE CHINESE VERSION WWM STORY IGNORE ALL THE MAJOR MOBILE ISSUES NICE!
I HAVE PLAYED SO MANY HIGH END GRAPHICAL GAMES WITHOUT ANY ISSUES AND THEN THERES WHERE WINDS MEET GLOBAL VERSION............ :)))))
it works thanks 
I also want to emphasize that this needs to be fixed.
While the CN version of the game is much better optimized for mobile (and they have much more GB and context), the global version still hasn't received proper optimization. Below is an example of the same settings in global and CN version, and the game reaction.
textures still missing in this area in the new map
Platform PC
UID : 2015793975
i think the whole palaca have rendering issues, and other mesh issues with npc's, hope get fixed with part 2 on 8th
yeah, i hope so too
Another screenshot (global)
SO MANY PEOPLE HAVE MOBILE PROCESSOR ISSUES WITH GLOBAL VERSION YET NO NEWS... SHOULD WE WAIT ANOTHER 5 MONTHS SO THAT YOU GUYS FINISH CATCHING UP STORIES OF CHINESE VERSION?? :))
They need some milk
Its really disappointing by just looking at how many bugs and issues people having... specially with mobile devices which getting neglected since launch in this patch they did something and its not even as close as wat we expected
Bro the devs don't know English it's still processing for them it's hard to catch up with every complaint
If i speak chinese will they consider ? 😂
Some games take many years to build, WWM one of youngest and also need time for it. For example: warframe is still beta version more then 10 years, soulframe from scratch 2 years in alfa and do working slowly. So give them time.
Didnt they catching up to cn version stories ? Wat about the game frame rates and all those stuff ? If they catching up to cn version shouldnt they catching up to there quality of service too?
Even with high end processors people playing in 30fps lagging some even plays in the lowest graphics for wars even then they stutter lag screen freeze...
Guys, jump to #1425508678219468811 channel
The Grand Nuo Ritual quest (Lost chapter): stuck after drumming. Both on pc and mobile. Restarting quest resets quest back to the cutscenes and then same issue happens
yea they still havent gotten them. which is odd
Arena is dead, only cheaters or user programs gfn, thanks, but I'm deleting this game
I don’t know if you can fix this or not but when you’re near a wall the drone for vernal umbrella isn’t able to damage the boss
It just shoots at the wall instead of the boss
I know there’s a fix for it which is to move away from the wall
But I hope u guys can fix this because Ive been doing abyss trials and I’ve come to this problem every time I want to speedrun
This has been a problem since the release of the game and I hope u guys can fix this next patch
I have not been able to play through Steam on PC since the update. I don't know my UID cuz I can't even get in. Why can't this connect but every other game will?
Does anyone have a disconnecting issue when doing the "dream touch brush right" quest? It keeps disconnecting me whenever I click return to quest site... It's so effing frustrating and I cannot progress my main quest with this issue
Everyone is having problems with this game ,we need new wwm
We don't have a pose icon btw.
Hello. With the new strangers messages go into a different area feature. It doesnt help for trading. I dont get most of the notifications because the people messaging are not my friends. If for trading you can add special notification feature. I need to be able to see that people want to trade with me. Sometimes they message first before making a request. but the new feature make it so i dont see their message until it is too late. with the other screen captures i provided. if it is possible to separate the name america like how it is for na west. make an na east, south america. that way i can get an idea how close they are in my timezone.
So uh is this normal????
Automatically things are well built underground hence I could not place anything lol
Oh and another one.
Lol this is so confusing please fix.
When are the middle east servers finally going to be fixed? Why is it only one main country gets super ultra giga low ping and everyone else gets 40-50+ how does this make sense?!!
It's unfair, it's unplayable and we literally cannot compete with people that have natural 4ms ping
Does anyone know if there was a setting added that reduces other players effects? Because I can't see some of the other players effects for some reason.
Same issue here, and I've reported this too. Why it still hasn't fix????
while i was unable to open the game on PC for two days straight, my mobile was crashing every other 2mins i spent in imperial palace...
those lines are BS 👆 👆 👆
anyone stuck at verify 99.50% after download
my uid: 4018765339
happens, repair client fixes it
it kept saying pre-download complete. idk what we're predownloading
Pre downloading more bugs😂
Is it fixed now? Could you please try it out
Please devs if you can watch our feedbacks please look into this bugs... 🫠 also mobile devices which is keep getting neglected since launch i understand catching up to cn version is important but no work on major issues like mobile processors.. can cause more overheating more stuttering more lags and then frame rate caps....🫠
I love it when people are able to execute me from 10+ meters away in group strategy
chinese in the patch notes when you log into the game
@gusty estuary another same problem with me and @next raven
@gusty estuary this one
I was playing yesterday and it hasn't been fixed yet. (last play 12h ago)
Please notify me whenever you had the opportunity to try it out
I’ve got told that it’s fixed now
Please try to connect your PC with WiFi instead of LAN-Connection/Cabel or use VPN
Or, if possible, try to use your phone-connection/internet
Vpn shoukd work
Hello, thank you for the feedback.
The team is actively investigating and looking at every single feedback here.
We already successfully fixed a lot of big bugs and problems with the help of everyone here, who is reporting bugs and issues with us.
Please keep doing that and also always try to show us pictures or video-clips of that said bug.
This makes it easier for us to identify the source of the issue
I have already shared video clip twice here so.. hope they working on it..
Do you have clips of that said issue?
What’s your UID and where do you experience it mostly? PvE, PvP, Guild House etc
Everywhere basically game stutters badly i barely able to make a video if i take screenshots game freeze every 5 seconds untill i restart my game
Im sharing it again
I see, then please send me your UID and the graphic-setting you are using via direct message
If there is anyone else who experiences very bad performance (FPS, not ping-issues) on mobile-devices;
Please send me your UID, your mobile device (model) and the graphic settings you are using
Via direct message
Ok im sending
Please check your Dm
Any news about ps5 since new update having black screen instead of cutscenes? Pre and post fight in Sunken City Lake is one example of it, where multiple people already stuck and can’t finish the quest. (And the rest of Hexi as a result)
Can dev team do something with bots in sect rankings? And with bots spamming screenshots (lowlvl accs spamming caplvl stuff from certain person) in world chat? Its Where Bots Meet at this point
Do you have screenshots?
Can dev just roll back qinchuan to prev patch? It didnt have any issue 🥲 pls just give the long grass back😭 it didnt optimize the game's size at all (please optimize mobile more im begging)
They literally drop a bomb, in one patch now so many bugs and issues lol. Are they trying to let global catch up to cn?? That's such a bad move ngl.
There’s a Quest with the Nuo Masks in the Imperial Palace…the fun part is when you have to Beat the Nuo Drum my Character stops out of nowhere and can’t move and I try to restart it but it won’t work…on PlayStation btw..help .-.
It will be literally a black screen with no responsiveness or getting out of it other than force shutting the game
I tried to record the video so I re-entered the quest scene again and it I think skipped me to another point immediately from before. So potentially the black cutscenes are all missed and in the past (I might try to replay the quest later to get back to them). I will record if encounter it
Anyone else is stuck here? where it doenst get u in a cutscene after beating the drum (General Nuo Lost Chapter). Ive repaired client, restarted game and PC, unstuck, restart quest, even asked a friend to log in my acc and see if she can get a cutscene. and non if it worked. My winter season is locked behind this lost chapter too. and i cant finish exploring the map. i wish to complete everything b4 the June 8th update come. 😭
i tried, even reinstalled and still cant connect to server...
I have legit the same issue…no matter what I try it doesn’t fix it or continues 😭
Try changing game language to Chinese 
How does that work?
I mean changing it into Chinese fixes it?
Try it.
Saw smone in chat it worked for them
But also saw smone for which it didn't
Doesn't hurt to try it 
I might try it and report back if it fixed thanks in advance for your help 
You welcome I hope it works
Try it like changing the game language and restarting the quest 
Hello, this is a known-bug for the team and they are actively working on a fix
Thank you for the report and @thorny merlin
This would be very helpful, thank you!
Got a repro in the follow up lost chapter again. Do you mind if I send you video on DM?
Sure, you can do that!
Game is stuttering so much..... in all over the map qinghe kaifeng kaifeng imperial palace hexi liangzhou everywhere..... im playing in lowest graphics it shouldnt lag like this...
How come still i lag stutter so badly with device load like this ....?
With this settings im stuttering like this ?
Hello, we already received your report and we already discussed it via direct-message
Please wait for official announcements.
The team can't fix anything within few minutes
Hmm understandable.. i was just doing some pvp and exploration got annoyed had to turn off the game.. cz of this so came back here to report.. 
Changing Language to chinese helped me 🙏
After participating in the test game, it is now can change the season in both maps. It completed.
So your issue got resolved? Thank you
I noticed that the grass on mobile has collision now. Doesn't that make the processing heavier compared to static grass like before? Is this also the reason the grass in Qinchuan was downgraded because of this new collision? I can't really understand the dev intention behind this...
IT WORKD LOL
YES TYSM
ok what the heck
I won a difficult bossfight, opened a chest, tried to take a photo but it said i couldn't pose when time is frozen, i exited portrait mode & it acted as if I didn't defeat that boss. I wasted a health potion on that fight & now i have 1 left 😭
why are there now more cutscenes that show a preset character other than my custom character when i replay a cutscene
both tian ying's defeat and the end cutscene of shadows in bloom were not like this before
GO BACK
I got the same issue on both ps5 and pc🥺
Fix this pls
I have sent it to you, thank you!
Thank you!
I redirected it
Okay good to hear
Keep having this almost every single day, the internet is stable, every other game plays fine
Try vpn 
It keep stuck at 99.5% when I download the resource of 355Mb (I remember I downloaded this) and then cant connect the server. I met this issue 3 times, 1st is the date new update released ( I had to reinstall it), 2nd is 2 days later but after that was very smooth, 3rd is today. How can I fix it? I really need help
are you try to repair game ?
steam or client ?
Did you try with connecting to vpn as a workaround
Im using Netease launcher
Just tried it with vpn, worked immediately
Do u guys have any suggest for vpn software on PC ?
oh so that client try repair client in setting button
Well it did not work, Im trying vpn now
Good 
it stuck when try download resource mpk file right ?
Is the mounted archery planning on being fixed? The dude is not there for me when I swap to winter
correct, Im downloading the 355Mb things, then stuck, everytime it download the 355, 356 Mbs things, it all stuck
how about try to delete all resource mpk file in the folder you download game then try open launcher again ?
but now you can login account right then stuck in load screen ?
No its still 99.5% and cannot connect
If u guys have any way to fix this or can notice the dev pls help me. Thank you
For some reason without a cooler on my asus ROG 9 pRo
lowest settings except 60 FPS
standing in guild base give me 27 - 43 - 60 FPS unstable FPS.
oh not to mention the temparature to 46C - 51C just by literally standing.
doing nothing.
Its happen a lot lately, where you cant pick it up, neither can the horse, or the animal just fall through the ground or disapear
Hello, do you still have the same issue?
If so, please contact me with the following information :
platform, uid, region/server
@normal hazel If have Path Trial Attempts points remaining, can tap the touchpad and swipe to change seasons. However, once all Attempts points are used up, will no longer be able to change seasons.
It's both a hexi map and... imperial Palace
I have the same situation with him
This might be my first texting here, but i really know what to say but i'm really pissed off,
1st. my character model keep getting this glitch and doesn't get rendered probably since the game had launched and i reported it multiple time to devs through in game report but nothing is get fixed, and a side note my other character doesn't have it using the same device, and tried repairing client and redownloading but still nothing
2nd. Whenever i interact with lone drinker to trigger "A Toast to destiny - Part 1 " it doesn't get triggered. my friends can also my other character but this can't and can't be triggered at all
3rd. At Trials i can't do combo with Stonesplit - Strength path [Snowbreak Spring] doesn't get triggered after light charged attack and no buff is applied from Phalanxbane Blade Anxi Soldiers despite i'm using Frost-Clad Night innerway during trials but it's like it doesn't get work
At least i wanna say it's a half anniversary now and still didn't get my reported bugs fixed, i'm having a bad gaming experience still no fix till now. i hope devs can really look at what's wrong with this character
Thanks in advance
Is this the worst update we had?
Can we get this interaction with guards in Chongyuan Hall one time event? This cutscene keeps softlocking my char every time i try to return there. First time it was fine
Character is just stuck - no buttons (except holy alt f4) work, cant move, npcs dont do anything. Can only move camera around and force close game
Freezes every time I log in. It automatically goes to this quest, gives some voice over, and then freezes. Linux and proton. I wish the launcher had a "Return to town" button. 1067363098
Frequent crashing (Wwm not responding)
This didnt use to happen before and I didnt change any system settings, so must be issue in wwm I think
Idk if others are facing same
But its a consistent prblm for me
It crashes mid game
New Survey, same issues.
We gonna just not translate stuff each time ?
I have the problem that I cannot share anything from my gallery anymore. Everything I try to share from the gallery into the chat with the R button does not work. I already logged out and back in, cleared the cache, repaired the client — nothing works. Neither on my phone nor on the PC Netease client.
Also, every picture in the gallery only shows my username and UID0000000.
I love getting executed 10+ meters away not to mention I am flying with my umbrella
Inner way//Combat bug
Stacks gained from Breaking Point perfect dodge [t6 effect] are removed when target enters exhaustion effect
Thanks to @limber field
in the new cosmic shift emote the audio cuts off half way through the animation PC UID 1014018866
i think theres something wrong with that emote cant do any other emotes now either
Queuing into Sword trial/Heros realm as a tank still frequently assigns specific damage taker to the DPS with the highest gearscore. Very annoying as Tank playstyle is dependent on counter attacking and having aggro. Plz fix
Platform: PC (steam)
Bug: After taking long term and time limited survey, closing inside browser game DO NOT respond to mouse or keyboard, CAN NOT alt-f4.
assets rendering issue on blessing voyage. Only happens when facing the building but returns when facing away from it. seems to be a rendering issue. Platform is on PC
Mobile Building mode is bugging.
I can't build in my guild base as usual.
Can't overlap things Can't auto snap...
the "hot fix" last night lowkey made the game hella sluggish
Golden Night: Bloom and Golden Night: Illusion chat bubbles are still locked even when they should be available already
chairs in guild are abnormally big after the update
+1
is the new elegance chat box visual a trap for whales or something? I exchanged it, used it, then talked once in chat then i clicked away from game, then i cannot click or interact with game anymore
the game is still running, i can see my character idling moving around looking at screen, its responding to alt-tab and i can see my cursor leaving the game and like icons respond when i hover my cursor whilst alt-tabbing but clicking into the game itself, the game wont detect any movement or cursor
game doesnt even register alt-f4 what xD
Anyone else having the same issue with Breaking Army? Our guild has unlocked the newest boss, Moonlight Master, and when we get to the last phase of the boss it doesn't show up. It can still do ranged attacks but the boss is not physically there, we can't hit it.
Edit: The boss decided out of no where that it wanted to show up, so idfk
bruh
UID: 4067932249
Platform: iOS (iPhone 12 PM)
Server: SEA
I can't do any duo emotes with my friends. On my screen, it says 'no response,' while my friends can accept the invitation, but nothing happens after that. I think it started happening after I tried the 'invisible charge' duo emote.
Not yet
Did it happen once or everytime you are trying to go to the exact same place?
Reading the new fix, does this mean they wont change the qinchuan grass anymore? 🥲
I have also been experiencing this in the arena where the player gets stuck and then I see myself dead most of my games and getting 300 ms on middle East from south Africa and on EU 200 south African don't get break from high ms xd💀
Strategic Sword. I get teleported back after I cancel the second consecutive charged attack.
Ya it's a glitch happening to everyone
Yeah this emote is bugged and then doesn't let you do any emotes afterwards
Give us gauntlet please 🥰
reporting everywhere to focus on mobile processor issues its been 7 months.. only 1 proper optimization we got in this patch for stuttering and lags and its not even near good.. kinda annoying when you are a global rank 1 player in other games and here when you try to combo with skills game screen stutter most likely freezes.. thanks for this super performance devs with no bugs... (i wish i can say that) ^_^
goose mount has third wing
Thats a goose whip i guess
Well well well, week is coming to its end, and amount of bots in faction master rankings became even bigger. 19 bots (and i was lazy to check those who are in retention zone atm) out of 39 entries.. Dont you think its juuuuuuuuuuust a bit TOO MUCH??? Maybe its time to do something with bots?
Platform pc
UID : 2015793975
Textures still missing in this area, please its been like this since the update
can we not have mythics in group strat when your tryin to climb ranks because its not fair they should only be fightin mythics
is it just me or is the rhythmic echo gacha not working?
Is anyone having issue while switching between apps?
device: pc
Also can nameless be debuffed its stress their waves they need to not break your qi like 600 times in a match
Hi What's not working in it
Try VPN?
the rhythmic echo gacha
i mean granted, i got all of the cosmetics on there
Here's a video to show you what I mean:
Oh yeah it's happening for me too 
My network a bit glitching rn so I thiught it cz of that
So probably try checking network for you?
nope. even with a stable connection
Hmm then probably bugged 
speaking of rhythmic echo, what's the next legendary reward after getting the initial first reward-
Doesn't work, I can login through steam tho but can't using the launcher anymore 
I want to play lite ver
Hm?
After outfit you asking?
any admin can tell me if music player do ban ?
like that thing make you do auto music
zade any solution for this
this ... even if i manage to avoid the first 3 waves, the second wave takes all my qi
I am missing the Prime Essence bundles why is that?
Did yall just assumed the survey wasn't translated just because of the title? When I clicked it the first line was in English
The yuanbao papercutting. No matter what I do. It doesn't recognize my image. Please improve it.
I didnt understand properly
And also didn't see it until you said my name
If it's sm third party thing then probably yes. You can ask more in @tacit rampart or #game-support
Buff from Mutton beans disapear after teleport
patch notes do not show up
Did you maybe stop and think that they idk...fixed it after it was brought up that they yet again made the exact same mistake and put yet more untranslated text into the game.
No they didn't fix it after. I saw it yesterday before yall posted about it.
and so you decided the best course of action was to ??? Do nothing... No do less than nothing and chide the report
It was already in English
The title certainly was not
You cannot be that dense
The title doesn't matter. The survey in English
Okay mom-of-reports
go do yourself a solid and touch grass. It's not localized in the title as reported
That is not a big deal.
Localization is a big deal, it's been on a steady decline the longer the game has gone on. Reported it for a reason. Just cause you dont find it an issue doesn't make it a non-issue
The title being in Chinese is not a big deal for a survey that is in the correct language.
FOR YOU
Im done with you. Have a nice day.
For everyone because they have bigger things that ARE ACTUALLY IMPORTANT
Localization is important in a global game. Sorry you don't grasp that, maybe you will later.
It is a survey title not the actual survey
I knew about the survey because I had a notification on my game
Unlike you I don't report things that don't need to be reported
‘Ignore’ is a feature I would highly suggest
How about great for you. No one here was lost on the fact that it was a survery. It was about the lack of care and polish going in. Also you see this is the 1.7 update feedback not CandyGirl rants and tells people not an issue thread right ? It's an issue, no matter how small you try to make it. This thread doesn't say only post game break, crashing related issues.
If it was a skill not translated correctly sure but a survey title. Be forreal
Now what you could had did Is ask for more echo jades for doing surveys but nah a title is important for you
You could just stop posting. Every extra one you make just makes you look worse.
Nope it doesn't. I made my point. Anyway for surveys please add more echo jades rewards. The surveys are too long for such little reward
i don't even do the surveys, i hope that doesn't not affect my game in anyway?
only issue i have with the survey is i cant move after i close it
happened in pvp arena and lost hella points
i restarted and now i cant even log in
No it doesn't. Just another way to add suggestions and give feedback
aight thanks
Could you please look into a bug affecting the guild base? We are currently unable to build or design the area because a visual glitch is preventing us from properly seeing the materials and nearby structures. Any help fixing this would be greatly appreciated
they want you to max your elegance
Touch of death seems to be doing lesser damage. It cant even one shot mobs in hexi anymore (at max upgrade) when it used to be able to (at just tier 5).
RIP Ping
This is only in WWM
Open other game, apps, stream movies.. Normal.
Amazing perception forest changes! The game feels really good right now! Lack of chase options, even with high level tech around hills and towers is a bit annoying now with the nerfs to blazing bow, but it was def for the best. Just wanted to leave postive feedback!
something is wrong with the servers right now ? I play on america it feels like i'm on Europe
damn experiencing europe through a game is crazy, so futuristic

for real
no english title for questionnaire
For me this happens in the evenings
This is why the game is in the state that its in, the devs allow hackers like this to continue doing what they are doing. Ive talked to others ive fought and same issue this person does so much damage with each of their hits. Its for mobile let see if something is done about it @normal hazel
Thats the thing... mobile processors stutter fixing lags always getting neglected since 7 months of launch
And then this also now...
Twin Bloade and Rope Dart Bamboo cut damage for PvE still far behind damage of Strat Sword, Nameless, Umbrella due to we required close hit range and the buff about slow motion time didn't benefit in multiplayer PvE at all.
So it mean TB always stuck as mid or low tier damage.
I think we really need to increase damage on Twin Blade more for PvE
WTH, when did this happen?’
After 1.7 update, they mowed the grass😭
They want you to press the report button in game so they can check it out. That is what I was told before
Platform : PC/ Netease Lite
after finished downloading update, the launcher always stuck when extracting resources at 99.5% progress and then a bubble pops out with message "Connection to server failed" as shown in the picture. Anyone has ever encountered this issue or know the fix for this?
i'm from 3rd world country and have no idea what happened with my game. i just want to play 😭
does anyone know where how to find those underground chests? cant seem to find an entrance
You can try vpn maybe 
See if it works
Game barely loading even upon log in (PC)
Ironically it can’t even one shot all mobs in Qinghe now. In Hexi it does so little damage you might as well not bother
i've tried using mudfish, gear up, and cloudflare but none of them worked
i can only hope that the issue could be resolved by monday's update
When this will get fixed ? Devs sleeping ? so freaking disappointed with this game lagging every 2 seconds in guild war
ping before update was 59 now its 90 to 400 and never go down whats wrong with the game ?
Had a duel against a person with the lowest possible rank and over 10 wins in a row and killed me in under 5 seconds with two attacks. Completely OP
Here im stuttering and predicting opponents move from 10 seconds ago near mythic rank now 🙂
unbalanced in 1v1 PVP trash patch
After today hotfix on ps5 pro can't toggle weather at imperial palace... Yesterday still working fine
my game is getting crashed when i try to switch app mid game
why am i stuttering like every 10s (netease lite verrsion)
I have the same issue. How can I fix this. I need to change to winter to do some things and it won’t let me
In 3v3 arena, while I can be okay with the revive mechanic, I think it's wrong to remove second life. It's so easy to get one-comboed to death, yet if someone else on your team already died and was brought back up, you're the one paying the price and not getting a second chance. Considering that you're more likely to get ganged up on once a teammate is dead, it's almost guaranteed that your "second chance" would be needed.
It also feels really inconsistent about how many revives you get this way. I thought it was only one, but I have seen multiple teams revive two downed players with only one of them surviving and then take out my team. In my opinion, it would either be better without revives and the usual second life as it was before, or keeping the revives, but still having a second life to keep individual fights fair.
Can't on mobile please fix
free up space
I have already still not letting me play it
how much storage you got left?
I have 18gb
This update may been too big for some phones
Even my ps5 took a good chunk of space
you need more
I know there's a minidrama feature and i've already tried it, but i wanted to share our struggles.
So, my partner and i enjoy playing co-op and taking photos with spotlight mode. The problem is that my partner plays on steam, while i play on mobile/tablet and the difference between what we see is waaay too big 😂 The image on the left is what my partner sees and the one on the right is what i see. We've noticed it for quite a while
are these achievement bugged? I have interact with all the animals mentioned in the palace but it won't clear the Marvelous Object
damn more dashes for the nameless
OP feature
is this a bug?
Please add more servers for the middle east man, going from 110 to 70 CHANGES ABSOLUTELY NOTHING AT ALL. I'M STILL GETTING PING DIFFED AND IT'S SO FRUSTRATING. WHY DO THEY GET NATURAL SUB 10 PING WHILE I SUFFER WITH 70 I MEAN C'MON BRING IT BACK TO RIYADH PLEASE. I CAN'T PLAY LIKE THIS
They're not even reading this, this is the worst thing about it
When I was in EU servers I had 110 ping vs people in Germany with natural 8ms ping, now I have the exact same issue with the Middle Eastern servers, I'm still 70 ping while I swear to God, I asked them too, they're on natural 4ms ping.
Why do I have to get GeForce now and pay $20 a month just to play this game normally? Just so I can be on equal footing with others? How can this be fair?!
You're killing your own player retention with this. After 7 months of waiting you finally released a ME server and we were so excited, only for it to have the same issue as we did in EU servers man c'mon, I love this game, I spent over 1.5k hours on it, I get the battle pass every month, I get the fund, I pull gacha and do whatever it is to fill your pockets, I'm a paying customer for God's sake
User error
Should one of the two
either the Injustice quest about the parrot
or the NPC that we can befriend who has a parrot
updates during gvg hours is brazy
really brazy indeed
funny how the qi shield bug has already occurred in cn yet we have to experience it
they do not want the global players to feel left out
very considerate

i woke my pc from sleep mode, start wwm, then it goes bsod
had to restart everytime it happens
WHERE WINDS MEET CRASHING IN MOBILE ... AFTER HERO REALMS LAGGING EVERY 2 SECOND IN GUILD WAR AND THEN THERE IS A NEW NONSENSE IN THE LOGIN INTERFACE "UPDATE GAME REPAIR CLIENT AFTER KICKING OUT FROM GAME" WHEN THERE IS NO SUCH UPDATES..... AND DEVS SLEEPING :>
Disappearing objects while in guild bases based on camera angle
We are getting an update tmr let's see what happens
ID: 2138651878
Plafrom: PC (steam)
Location: Martial Temple
Bug: after cut scene (with skip) game froze, no respond. On cut scene talking npc froze, no animation. Alt+f4
They mailed me back ask me to wait 3 business days ...... and then mail back if have issues i guess 
At this point we can only wait even if it's next month xd
Yea.. its so annoying ..
Even capable devices cant able to enjoy it because of there poor development towards mobile devices... capped mostly everything..
Crashed today like 3 times after realms and guild war stutter every 2seconds...
Devs are aware bro 😂😂🤣
ID : 2138283512. Mobile. After new update in the map approaching some components they disappear at certain angles (invisible stairs…),in building:components cannot be placed at the ground level, if stacked they just pass through each other, depending on camera movements item disappears while constructing, cannot auto snap.
This emote, invincible charge, is STILL unusable
The other party won't receive an invitation, and then it will trigger a bug that make you unable to do any other dual emotes
guild team position adjustment not working after 1.7 patch.
adjusted team position in team menu but the result at main UI doesn't follow accordingly
Is the NPC Big Brother Hao for part 3 of the Mounted Archery Challenge (snow weather) in Training Grounds in the Palace not showing up anymore for anyone else after you do the quest? I need to get the Storm Rider lvl to complete the area :((
(I'm on PC and tried both Steam and Official Client versions. I tried teleporting, changing weathers, relogging, it's missing since yesterday when i did the quest. The NPC seems to appear for a second after i try to teleport outside the palace but when i come back he's still not there)
pingspikes in gvg gamemode, universally. my whole guild spiked up to 2k ping at certain times.
I am stuck at 'account already online' and no loading bar or anything
I have tried closing steam n what not. didnt fix it.

can't connect xbox acct?
I think the xbox connectivity broke smth. Fixed now.
Hello Wanderer! Thank you for your feedback. We're currently working on resolving the issue you reported. If possible, could you please DM us your game UID, platform, device specs, and how this issue occurred - this will help us speed up the fix. Thank you!
I got the same isue as you, may I ask how do you fix it?
Gvg matchmaking is ridiculous. Our guild is ranked 197, but we keep getting matched with guilds ranked 60 and below. That's a big gap and we don't even stand a chance to try winning
Oh good to know, I was trying this to randoms earlier since I just got it today and want to see what it looks like, I thought they are just mfs that kept rejecting and even blocked some since I got irritated at constantly being rejected by everyone I tried interacting with, I didn't know there was actually a bug with this emote🤣🤣
I'd like to report this bug if no one have already, whatever I click in wardrobe it goes to elegance rankings and can't even get out of wardrobe when it happened
I was clicking every tab and button in the vid there and it just goes to elegance leaderboard xD
signposts showing up in Multiplayer/Online Mode
Could you pls try to restart again, if still, please DM us your game UID, platform, device specs, we'll make feedback for you
I got the same issue as this, restarting/repairing then re-installing the Netease client didn't fix. Everyone in my guild are seeing my account is online but in reality I'm just stuck on this loading screen forever.
Hello Wanderer! Thank you for your feedback. We're currently working on resolving the issue you reported. If possible, please DM us your game UID, platform, device specs and how this issue occurred - this will help us speed up the fix. Thank you!
I think it just fixed itself. I did 'repair' but I don't think it was the prob. Wait for ur acc to go offline n then try (15-20mins ig)
I love how every new thing breaks the game 
V1.7 = breaks the game
Xbox integration = breaks the game

When did you email them and did you write the email in Chinese?. Because they haven't responded to my emails 🤣
Well it was english and i mailed 3 times for 3 days after that i got 1 reply😂
Quest reward broken. Gifted lil fus already
Well i sent mine on the 9th of may and still no response. How wonderful,being unable to Access my main account for almost a month now after version 1.6 update
@jagged kindle hello when will the mobile stuttering lags get fixed ? I have posted my videos multiple times sended multiple mails in few days also there is lots of feedbacks here when will you guys consider some major progress in mobile devices ?
[email protected] is this the mail u using? Try sending everyday like me then might work? 😂
I sent 5 emails already lol.
Well they aware i guess... 😂😂 thats all u can expect.. its been 7 months no major mobile stutter lags crash fixes... they only want to catch up cn stories not the quality of service i guess..
my storage won't allow me too
cooked
ID: 2045855416
Platform: Official launcher
Device: PC
Wrong date for the event
ID: 2045855416
Platform: Official launcher
Device: PC
Wrong date again
ID: 2045855416
Platform: Official launcher
Device: PC
The event ends after 31 days so the dates are all wrong
The beginning of 'Yingying's clever escape' doesn't have subtitles (I have chinese audio) and on some parts they don't fit in the screen.
ID: 2045855416
Platform: Official launcher
Device: PC
Mistranslation on these 3 keys
Can confirm this. Same thing happened to me.
After the initial fight in Throne Tempest II, there's a sword in hand even tho there shouldn't be. Both in cutscenes and in game play. I have a rope dart equipped and combat is as it should be just visually there's a sword.
Please please please add option to cancel the Partnership Severance process 🙏🙏🙏
Compendium -> Chivalry -> Injustice Quest - The Waylayers
Redo the last one and pick the option that doesnt have the injustice quest symbol next to it :3
I believe the text shouldn't be there but in the centre
camra will un map in this quest in water side of the tower
it worked, bless you~ 
Nine Immortal Ways sect cannot complete skill theft, when you already completed all skill theft dungeons prior to joining the sect. Need repeatable skill theft dungeons!
Super bright cutscene
please fix bug skill Z of nameless sword in GvsG
Stuck here 😭 imagine how tired uncle jiang walking endlessly 😭
Missing face cosmetic
Quest is broken. Stuck here and cant do anything
Likewise. Signpost here too, with all the people with the same issue.
Hello Wanderer! We've logged your report, and our team is currently looking into this issue. Thank you for taking the time to share your feedback, your support means a lot to us!
same problem here!
Yingying quest also broken on PS5. The drawings are invisible, you cant see your character move.
Is the bug where enemies dont damage you a known bug?
Everything breaking now
i play on mobile and the rhytmic echo page not load? any solution?
Wait for ur acc to go offline (some 15-20 mins) n try again. That fixed it for me.
It fixed after restarting but it happened twice on two diff accounts, I reported it here after experiencing again as it SHOULDN'T be happening in the first place and thought devs should look into it as it happened only after this update, but ok fine nevermind🤣🤣 disappointed tho
It just keeps getting stuck at this whenever I'm trying to start the quest Yingying's clever escape. What do I do????
3d bow in 2d mode in the Quest Yingying Clever Escape. Also no subtitles in the last cutscene
Oh I see you
Still not leveled up here eh
So I looked it up more. My issue the npcs and other players models are tearing and smearing when I play. Do anyone know how to fix? Plus my frames been terrible. I had like over 200 frames when I was doing the yingying story but it drops everywhere else on pc
@jagged kindle mobile fixes ? Stutter every 2 seconds lags ?? Ask me to contact after 3 days here im not getting any updates same as ever stutters lags ???
They didnt do anything about it i guess just like mobile issues.. "ignored"
I have tried every setting I can on my older pc. Nothing works. The game would be great if the frame rate issues and models issues can be fixed
I been having random frame drops too even crashed at start of hero realm today cause of it and I was on pc today
Great... mobile devices were crashing now pc too 
Dont get me started on how many times I used to crash on ps5
Devs busy catching up stories i guess.. 
I had blue screen of death countless times with all the settings I am switching trying to play the game. I think my pc overheated
Ouch mine wasn't that bad just froze for like 20 seconds then game exited
Minimap seemingly bugged. Nothing except quest icons is showing up. You can see an oddity that's distant, but as you approach it no longer shows on the minimap.
Mobile version
I believe the event rewards are alittle bugged; the Half-Anniversary quest on 'Present Logevity Thread to the "Fu Lu Shou Sisters"' isn't registering.
U got pranked say hi to the camera 
Same bug PC
1104298131
ios mobile
only one cricket spawns in minigame
it seems to be repaired
Quest Confinent Tower on ps5 is stuck on the part where you have to escape the area after the dialogue between the Emperor and Zhao Pu. Restarting the game doesn't fix it! MC is just standing there.
Edit: Going in the menu and clicking Return to quest point seem to fix it.
Yes, it seems to be resolved. Thanks.
Anyone of you tried claiming the Aroma Tokens from Half-anniversary event Duanwu section and got the prompt 'claim limit' or something???
Cause I did and my progress went from 3k/7k to 4k/7k tokens but I didn't receive the tokens......
For the issue I mentioned, I didn't claim anything. It was just marked as claimed but I didn't double check if I actually got the tokens or not.
thank you for contacting us.
We sincerely apologize for any inconvenience caused.
We suggest that you try switching to another network or using some network accelerators to see if this issue can be resolved.
We will continue to work hard to optimize the game. Thanks for your support and understanding.
Kinda crazy that they blaming my network i get 60ms all the time with a balanced wifi how does that make my game stuttering ? Im sharing my video again please help me out will y'all? @jagged kindle
Welcome to the club
oh i meant like this. claimed them after doing everything available, but didn't get any tokens. now i'm short for event shop exchange 🫠
Ohh I got all the tokens, no issues for me
Progressing CN stories what about the quality of service they provided in CN version ? They are well optimized for mobile devices pc and ps all dont you guys think this is a serious issue if u put your story progressing aside to catch up CN stories ? Its been 7months and no progress for mobile devices capped everything literally you all sleeping or ignoring this ? Just say it so we all can quit or just stutter crash bugs untill the day we cant take it anymore? @jagged kindle
Is this look like network issue to you devs? @jagged kindle
PS5 player here, one of the new quest (the story in a 2D scene) is bugged. The characters are invisible and make the quest impossible to complete...
My device can handle even ultra graphics.. in other games why only where winds meet global version is so trash ? @jagged kindle
Wow, I never knew that the game was optimised for the CN version. RIP
Ofc its well optimised i played from a friends acc as i dont meet there requirements to login as im not from china my device didnt even stutter for once and i played in 60 fps
Here in global they dont even work for mobile devices
Every time we go for hero's realm, our mobile players will crash lol
Please devs, we love this game. Save us from misery.
Yes same here i crashed just last night after phase 2
35 ping is good. Now here for my bug reports. I am playing the big Zhao update and it is really bad. Subtitles are incorrect, mouths not moving when it should, the words they speak don't match the Subtitles, some speech is being repeated twice, overall everything is terrible. The updates are being released but someone really need to do quality control. It is bad enough to have bugs but when the story have lots of issues. New players will leave.
Can the jitter and ping ever be solved for mobile, that is the question....
The netcode is the issue but they will never fix it
Players its best to be happy with what you have, because they dont care, they might say they do but they are adding bandages to something that needs a full operation
The sooner people are content with the ping that they have the better for these people (devs) they dont want to fix the netcode so just be happy with over 100 ms ping
And im not being sarcastic ive come to terms with how my ping is and the jitter, many players need to come to terms with it aswell, just stating the obvious.
missing item :
They they gonna blame your network performance when game is the issue no proper optimisation for mobile processor nothing.. [email protected] this is there mail please do mail them to make them realise its not just one person having mobile crashes bugs stuttering lags display bugs etc etc...
Your situation is unique just like my autolock bug. Perhaps you need to give them your device information so they can investigate it further.
Already given with display load proofs
See?
Also 2 videos
Of stuttering
I mean the type of device you have. The name of the phone
Yes already given
With my device i have played in CN version its so smooth... and i cnt access to CN version as my friend doesnt live here anymore it was his id all i can do is play in global and they not doing anything
Frame rate cant go up more then "high"
Did you try lower and see what happens
It will lag more medium - 25 is not at all smooth
Oh
My guess is frame rate capping is the issue i can be wrong too but they need to do something for this crashes and stuttering issues..
I have played on mobile and it isnt like yours but the graphic quality isn't great
It was ok in the beginning of 1.7 patch after few days it become worse then ever
Yes i play in power saving mode i mean i had too cz of this stuttering i cant trust maxing out the graphics poorly optimized
On my pc the standard version. The frame rates all over the place from 5 to 200 averaging the 20s
All these patches being added. We need something for the frame rates and graphic quality
Also if my device not capable i dont think it would hv run 60 fps in CN version... few months ago
And smoothly without a single lag or stutter
Idk if this is the right channel to report but after the update, we started having issues about the builds.
This happened in guild base and in solo mode. We cannot put any item on the surface. This just happened on my account today but my other guild members had this issue for 2-3 days now. We cannot build anything on surface.

i too played the cn version on mobile before the global launch
shi was so good i was mind blown and it got me hooked to wait eagerly for global(although the whole game was 94gb)
now i am thinking of not playing the game regularly and doing only story when i go back home (i have a pc at home but no laptop)
the challange is not complete even tho i have done the quest
Ikr ? I got hooked too but global version devlopment is very poor
Playing from my phone (iOS) every single time I finish a Sword Trials battle the game shuts down.
When they're going to fix the ping problems in middle east I don't understand been weeks now and they adding new updates 😀 but no news about it some people have ping 15 and 7 and some has 250 soo
Should we just quit the game cuz this is too boring
I beat the 1st phase of the boss to get into the snowy hexi twice & both times it turned white & i showed up outside the gate again
I just started trying to build & I was confused why it wasn't working 😭
That will happen if you didn’t find all the flags before starting the fight with him. Check the quest associated with it and there you should see all flags mentioned with descriptions and if you already have them as items. The quest progression will always track back there, but it is misleading
Oh, thanks. I started playing a week ago & the amount of things I can do is overwhelming. I was just trying to unlock it then go back to another quest in kaifeng 😂
When are the middle east servers going to be stable??