Performance issues (EU region thread) | Where Winds Meet | Page 1

gilded kraken Feb 9, 2026, 6:25 AM

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This thread is dedicated to reporting optimization and performance issues for the EU region (PC/PS5). Please use the template below to submit your report.

Character UID (in the bottom left corner of the game screen):
Platform: Steam/Epic/PC/Mobile/PS5, etc.
Detailed Description: Please describe the issue you are encountering, and if restarting resolves the issue.
Screenshots or Videos: Please attach any pictures or clips that can help us identify and resolve the issue quickly.

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Performance issues (EU region thread)

gilded kraken Feb 10, 2026, 8:25 AM

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gilded kraken This thread is dedicated to reporting optimization and performance issues for th...

muted inlet Feb 10, 2026, 8:41 AM

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Character UID (in the bottom left corner of the game screen): 2068003435
Platform: Steam.
Detailed Description: After the update we were not able to pick a battlegroup slot and it auto selected a wrong timeslot. The game had it set for the NA slot when we needed the EU slot.

obsidian quiver Feb 10, 2026, 8:45 AM

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Performance on PS5 needs to be vastly improved still even though you guys have already made it come a long way. The P2P PvP system needs to go, it's outdated, and it doesn't work for PvP as intricate as this. I suggest dedicated servers, as that fixed for honors PvP almost immediately, though literally anything else should work better that P2P. There needs to be better and more servers across the EU as a whole as latency here is terrible, and with all the money you guys have already made, there really isn't an excuse to not add more servers. That's my feedback on the game itself. PvPvise, a LOT of balancing needs to be done. Fanbrellas are way too strong, and so are tanks, and they're just not fun to fight against at all, though a dedicated server system would almost immediately fix that on its own. Thanks for reading.

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Oh and you guys NEED to crack down on cheaters and macro abusers, like it's not even funny. They are a HUGE problem in both PvE and PvP right now. PC bindings need to be restricted, for example binding parry to the scroll wheel SHOULD NOT be a thing. If you guys aren't gonna separate PC and console players, then PC needs to be balanced accordingly and looked after with much more scrutiny than it is now.

gray kindle Feb 10, 2026, 9:30 AM

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obsidian quiver Oh and you guys NEED to crack down on cheaters and macro abusers, like it's not ...

maybe you should read on how to use report template first before complaining goosethink

knotty nimbus Feb 10, 2026, 9:44 AM

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Unresponsive, laggy AI on android, during multiplayer or Co-op with a big team, It's much more responsive in single player, specialy on a lower end devices.

Furthermore, there should be an option to clone buttons on a touchscreen, for convenience.

I personaly play on S20. It is absolutely tedious once you set up your screen with the layout you desire. The whole screen is covered in buttons, you can't see anything, or you have limited vision, which is lethal in pvp combat.
The mythic skill drum, to activate it, you need to hold the mythic skill button, then swipe in direction of the desired mythic skill, which is insane to do in a fast paced combat. Specialy in multi player.
It is often UI buttons overlap, which can make you do errors in your rotation.
If fighting a player on console or pc, you have a clear disadvantage, asuming your skills are similar.

I also noticed delays in a guild base which has multiple objects placed. Also kaifeng city, since it's an object dense location. It makes combat unresponsive and laggy.
Needs to be optimized.

Lower rez textures, effects, shadows for lower end devices will help with preformance.

It would be cool if it was posible to visualy disable player made structures, to avoid prefformance issues and lags in the guild base.

knotty nimbus Feb 10, 2026, 10:13 AM

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knotty nimbus Feb 10, 2026, 10:14 AM

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knotty nimbus

Textures load slowly. Those which haven't loaded, you can walk/fall through

sharp trail Feb 10, 2026, 10:46 AM

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GvG network performance needs a fix. It is laggy.

obsidian quiver Feb 10, 2026, 10:49 AM

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gray kindle maybe you should read on how to use report template first before complaining <:g...

How about you shut your mouth instead of making a baseless remark about my feedback? You don't think I know how to make reports? Not everybody is as brainless as you are bud. The reports are being ignored.

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Cross server ping and latency also NEEDS to be improved big time. Like so much so that it should be at the top of the priority list.

gray kindle Feb 10, 2026, 10:53 AM

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obsidian quiver How about you shut your mouth instead of making a baseless remark about my feedb...

maybe they are being ignored because nobody is following given format. If you would be able to read more that 3 words per minute you probably would understand 🙂

left trenchBOT Feb 10, 2026, 10:55 AM

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obsidian quiver Feb 10, 2026, 10:57 AM

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gray kindle maybe they are being ignored because nobody is following given format. If you wo...

Instead of making baseless assumptions, how about you just provide feedback, you know? To follow the purpose of this channel? Go be "smart" somewhere else, this ain't the place.

unique topaz Feb 10, 2026, 11:23 AM

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Character UID: 2016481977
Platform: PS5
Description: For the past few days the server ping has been so high that it's impossible to do most things. I tried to do the Tian Ying boss fight today but it froze after the first phase and the only fix was to shut the game down but, no matter what, I can't proceed past the first phase of any multiple phase boss due to ping.

paper tide Feb 10, 2026, 12:39 PM

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Character UID (in the bottom left corner of the game screen): 2086155293
Platform: Steam/Epic/PC/Mobile/PS5, etc. PC
Detailed Description: Please describe the issue you are encountering, and if restarting resolves the issue. : I am unable to set breaking army to coffin master even tho we beat twin lion already
Screenshots or Videos: Please attach any pictures or clips that can help us identify and resolve the issue quickly.

mortal seal Feb 10, 2026, 1:33 PM

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**Character UID: **2032822219
Platform: Steam PC
Detailed Description: Moving tool in housing mode issue: after using this on any type of building furniture, and validating the new position of the item, the cursor disappear completely. Then I'm not able to use the cursor, even when I go out of the Housing building mode (exit f4). I can open the ui menu with my keyboard binding, but cannot click on anything, since the cursor is still missing. My only option to fix that is to ALT F4 to exist the game, and restart it.

Screenshots or Videos:

rocky chasm Feb 10, 2026, 2:51 PM

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**Character UID: **2013404789
Platform: PS5
Detailed Description:
When starting arena match opponents are invisible for few seconds (2-10), which makes reacting to any action impossible.

trail nest Feb 10, 2026, 3:45 PM

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paper tide Character UID (in the bottom left corner of the game screen): 2086155293 Platfor...

some bosses need open again before win prev boss
new season
some like lion,ghost master

candid kindle Feb 10, 2026, 5:15 PM

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Character UID : 2057432948
Platform: PC
Detailed Description: Riptide Reflex inner way at tier 4 doesn't work, is should reduce skill cooldown by 5 seconds but it doesn't, only tier 1 works.
Screenshots or Videos:

arctic carbon Feb 10, 2026, 7:24 PM

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Character UID: 2037590265
PC: AMD 9950x3d, 64gb ram, RTX 5080

After the last patch the frame rate spike from 450 fps to 200 fps, before the patch the frame was stable near 450 frame with some little spike in some busy area to 390 fps...

fickle shore Feb 10, 2026, 8:18 PM

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Character uid: 2114449692
Platform: PS5

When I finished my quest with defeating lord dao and that I was on the mission spying in the port, I had to leave in the middle of the quest and when I went back it restarted all my quest and I can't continue it at all

dark swift Feb 10, 2026, 8:53 PM

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PS5 pro crash always

fickle shore Feb 10, 2026, 8:55 PM

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dark swift PS5 pro crash always

But is it normal that it's been weeks since anything change?

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Like how long should I wait?

dark swift Feb 10, 2026, 8:56 PM

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Hang in there, I'm sure they'll eventually do something. Stay strong!

fickle shore Feb 10, 2026, 9:33 PM

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dark swift Hang in there, I'm sure they'll eventually do something. Stay strong!

Thank you😞✊

empty ibex Feb 10, 2026, 10:21 PM

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2058714488
Ps5

Getting stuck in draw menu and couldn't back out. Found a work around by pressing R3 then i was being able to back out.

Guild event menu selection seems to be bugged. I can't select anything unless i change tabs. Using the virtual cursor and controller helps but still very buggy.

Browsing through private messages sometimes the selection just reverts back to main chat and stops working.

Unable to navigate to chat setting. The gear icon under notices tab. I press down and nothing happens. Tried using the virtual cursor but it doesn't work when chat menu is open

Frame rate is still pretty bad on ps5. There has been some patches but its still performing pretty poor.

jagged cape Feb 10, 2026, 11:13 PM

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All new pictures I take/make in-game all comes "under review" and then nothing happens. Makes for some kinda lame articles etc. without the pictures i mak efor it?

tender sapphire Feb 11, 2026, 12:43 AM

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Character UID: 0027774067
Guild Name: FeavenCult
Guild Number: 10155569
Platform : STEAM

Hello,

At the game’s launch, my account was incorrectly assigned to the Asia region. Later, I was placed in the EU region, but my guild remains permanently locked to Asia because I am the guild founder.

Even though the guild region is displayed as Europe, all guild members experience high ping during guild activities. When participating in these activities, connections are clearly routed to Asia servers, resulting in unplayable latency for everyone.(including guild base)

I would appreciate it if you could provide a region transfer option, unlock or correct the guild’s region, or suggest an official solution to resolve this issue.

Thank you for your support.

Screenshots or Videos:

stiff depot Feb 11, 2026, 7:09 AM

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Character UID: 0017991637
Guild Name: BalanceOfWind
Guild Number: 10204166
Platform : STEAM

Hello,

We also have a problem with ping at our guild base, the reason is unknown to me, but all guild members have ping at the base, we do not know what this is connected to, we are waiting for your help!

The majority of guild members are from Europe, including me, the guild leader. I don't have any ping issues in other games; it's always between 65 and 80—the highest I've seen in other games.
So, the reason for the ping at the guild base is unclear to me.

I contacted support through the game, but I still haven't received a response. I hope you see this message and address this issue, as being in the guild base is extremely inconvenient.
Thank you in advance for your attention!

Thank you for your support.

Screenshots:

sage badge Feb 11, 2026, 11:41 PM

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how cant fix

pseudo aurora Feb 12, 2026, 2:03 AM

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Fix pvp for ps5 its hard to play with the input delay and latency we cant deflect or escape any combo

merry musk Feb 12, 2026, 10:28 AM

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My pin is always high in the Jihagu map and Online Mode and Arena Battle and other's world.... And Fix FPS for Mobile Phone so we can play guild war with ease... We can't deflect or escape any combo

tranquil granite Feb 12, 2026, 10:40 AM

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All I want is FOR THE LOVE OF GOD PLEASE HELP PS5 it feels so stiff when am trying to use movement skills and the inputs don’t work sometimes it has improved from the latch but there’s some areas that need help

noble obsidian Feb 12, 2026, 10:53 AM

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whitlist the android flagship phones and optimize the game to run smooth amd unlock more fps, thats it.

little vale Feb 12, 2026, 12:34 PM

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IMHO, wwm is perfect. Please just add AI voice for side quests. It happened to me that I was too lazy reading the quest's conversation. So, I just clicked to make the text appear faster, and in the end I felt sad because I potentially missed a great story 😭

eager mist Feb 12, 2026, 12:48 PM

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i'm having issues with the quest "all as one" in which it tells me to follow the npc he wanchun (in kaifeng), yet he doesn't move at all. i tried restarting the game many times and nothing happened, the npc seems stuck in place.

eager tulip Feb 12, 2026, 2:41 PM

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Please solve the problem of ping in alliances, the ping 250, I am in a European server and in Germany, this is unbearable.

vital cedar Feb 12, 2026, 3:19 PM

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I use a Galaxy S9 mobile , And i used to play with less lag but after the update i can't play and i had to stop playing completely, can i be helped 😅

tall mauve Feb 12, 2026, 4:45 PM

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I bought the monthly pass and I was supposed to get lingering melodies for 20 days, but I didn't get yesterday's, I received the echo jade but the lingering melodies is nowhere to be found, what can I do?

sage raft Feb 12, 2026, 10:32 PM

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fix ping issues pls (have ping even in solo mode) (playing from Russia on PC)

supple bronze Feb 13, 2026, 8:55 PM

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Does anyone else have stuttering issues or ping delay one day is okay one day is not im sure my net is okay (gear up) doesnt fix it, happens occasionally in online.

queen patio Feb 15, 2026, 7:10 AM

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Character uid: 2138586754
Platform: PC

When I try to submit a photo to the heartfelt snapshot album it doesn't upload the picture. I'm stuck at the velvet shade sky dance picture can't proceed to the third day ones

rocky chasm Feb 15, 2026, 1:33 PM

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**Character UID: **2013404789
Platform: PS5
Detailed Description:
GvG is unplayable due to low fps, more people means lower fps. In teamfights fps drop to 0.5 sometimes even lower. Even halftime 1v1 is performing poorly, which puts PS5 players to serious disadvantage.

fervent talon Feb 15, 2026, 3:01 PM

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Platform: PC - UID 2065481882 - Massive lag spike issues since last night.

silk pulsar Feb 15, 2026, 3:21 PM

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Character UID: 2097695094
Platform: Steam/PC
Detailed Description:
I am experiencing frequent crashes to desktop in Where Winds Meet. The game randomly freezes for a few seconds and then closes to desktop without any error message. It can happen after 10 minutes of gameplay or after 2–3 hours - there is no clear pattern.
Today the crashes became noticeably more frequent. In Windows Event Viewer, the crash is often associated with RulesEngine as the source around the time of the crash. What I have already tried: Running the game as Administrator, Limiting FPS via NVIDIA Control Panel, Changing in-game graphics settings, C++ update, Disabling all overlays (Steam, Discord, NVIDIA), Updating GPU drivers, Verifying game files - Nothing helped.
My specs - i9, RTX 4090, RAM 32 DDR5. Could you please advise what may be causing this and whether this is known issue?

foggy skiff Feb 16, 2026, 2:00 PM

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Character UID: 2029946565
Platform: Steam/PC
Detailed Description: Since around the beginning of February my FPS were constantly 10-15 FPS. I thought it had something to do with the january windows update that had some issues with nvidia graphic cards. After uninstallting the windows january update and tweaking some wwm settings i managed to up my FPS from 10-15 to 20-30. Still really low compared to what i had before.

It also feels like there is some kind of delay when i m hovering over the menu tabs (as in when you hover over a tab with your mouse it gets a white border surrounding it. that white borders appears after a second of delay).

If there is any more info needed, feel free to ask me

steady herald Feb 17, 2026, 12:04 PM

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Uid: 2105387733
Platform: pc and mobile
Detailed description: I recently installed the lite version on my samsung laptop with 8ram and my graphic settings are low but when i'm moving too much around or i'm fighting it lags so much on mobile (galaxy a26) the screen always bugs it's like brighter and then normal like flickering and i can't see my character in cutscenes there's always the default one

fluid gust Feb 18, 2026, 3:13 AM

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Character UID: 2046037398
Platform: Steam
Detailed Description: I was doing the main questline, the kaifeng ghostlight market where youre supposed to swim back to the surface. When my character drowned/passed out my game was loading for way too long so I force shut it and relaunched it and ever since my game has been looking like this. I don’t see my character or anything at all. My other slot works perfectly fine except for this one.
Screenshots or Videos:

timid pollen Feb 21, 2026, 5:54 PM

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WHEN ARE THEY GONNA FIX THE SPOTLIGHT FEATURE. 😭😭😭😭 my 3 images have been loading for like 16 hours now in the exhibition after uploading, so the ones of my friends. All the same bug

jagged cape Feb 23, 2026, 9:58 AM

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Does anyone know how to fix the "image under review" problem?

rocky juniper Feb 24, 2026, 8:38 AM

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When will the anti-parry / rapid-fire exploit be fixed? Honest players are getting pushed out of PvP while cheaters climb freely. Are you planning to take action soon, or are we expected to wait until the legit players quit?

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There are players openly admitting they use anti-parry / rapid-fire controllers. Other games have already banned these devices — will you do the same here, or let the problem grow? And we should left the Game now?

glad pivot Feb 25, 2026, 6:18 PM

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Character UID: 1498775888 I use Epic Games and the game is overheating my pc and damaging my hardware. It shuts my pc down. The lag and slow rendering is so bad its barely playable. It started after the last update. I love this game but I will be forced to uninstall if it doesn't get fixed.

left trenchBOT Feb 27, 2026, 9:52 PM

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tender sapphire Feb 27, 2026, 10:09 PM

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I'm sorry i thought those censored messages were only visible to me.

glacial pagoda Mar 2, 2026, 9:58 AM

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Character UID: 2014643223
Platform: Steam
Detailed Description: Lately GW is a nightmare in terms of loading characters. I have pretty strong laptop (32gig, 5070, Ryzen 9955) and pretty good ping (99 on twinblade test). Before this week characters was partly visible, but at least i saw nicknames and hp bars, but this week you don't see anything and people are there according to minimap and damage i'm receiving when nobody around me. When GW just started in pre-season i was able to see everyone perfectly. It doesnt depend on pc specs you have or internet connection.

lavish goblet Mar 10, 2026, 6:46 PM

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so any of the feedbacks here have been fixed? or even being acknowledge by the WWM team? PVP have a huge potential, its totally broken right now as everyone labelling it Ping 2 Win. Ive invested some money on my side but will be stopping everything till these ping/latency issues get fixed.

rocky juniper Mar 11, 2026, 9:24 PM

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Seeing as they can't even ban a bot on the European server that spams ads for a certain alliance every two minutes in the Spanish chat, my confidence in them is zero. They Will not ban anyone (no bans since December 5th and the game is full of cheaters) or fix anything other than in-game purchases, cheaters can be happy and and developers are surprised that the number of players continues to declin

somber cliff Mar 25, 2026, 9:51 AM

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Hi, im having major issues when underground, nothing is loading in so i cant see paths and everything is floating, ive tried adjusting in game graphics setting but nothing has worked. Amd 9070 XT..... Any ideas?

wet narwhal Mar 31, 2026, 4:27 PM

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1v1 Arena is lagging horribly, what is going on yesterday was good today I can't even see what the opponent is doing

ionic parcel Apr 3, 2026, 11:55 PM

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• path trial (silkbind deluge) is very buggy- i keep getting kicked out when my health is 50-100%
• when i try to use waypoints my screen just freezes on my character
• on profile my name is merge with all the top icons so i cant click achievements
(all on mobile)

lavish goblet Apr 10, 2026, 1:55 PM

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Your players are declining, people are selling accounts for as low as $50 to $100 in EU region. Because you devs completely ignored the most important part. "PVP PING2WIN issue" and matchmaking. this issue has created bad experience but also given an unfair advantage to players who have low ping in short term and in long term.

mortal plank Apr 11, 2026, 5:15 PM

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Many bug in underground Kaifeng. Device : iPad mini 6

hasty raven Apr 16, 2026, 9:55 AM

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Hi, I'm experiencing strange lag. My character is constantly thrown back when I'm running and collecting items. I have a wired internet connection. The speed is fine, and there's no packet loss. What else can I do? This only started happening on April 16th at around 1:00 AM.

gray kindle Apr 16, 2026, 1:47 PM

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hasty raven Hi, I'm experiencing strange lag. My character is constantly thrown back when I'...

i think its the time of the maintenance window goosethink

uneven cape Apr 16, 2026, 10:16 PM

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Character UID 2147400481
Platform: Steam/PC/
Detailed Description: very poor performance, in light version and default version of game on any settings, with good pc

brave parcel May 13, 2026, 8:23 PM

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why my region changed to america

eternal cipher May 15, 2026, 10:22 PM

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Character UID : 2047632479
Platform: Steam/PC
Detailed Description: got two days in a row, high ping,freezing or delay whatever its called, when im online or when im joining guild base, my character was freezing/delaying for 1-2 seconds when jumping or moving/runing. I checked ping that day and i had 23 ping. Was lagging all day long i didnt have it earlier. Im playing in EU and im from EU but it felt i was playing in SEA or NA.

queen patio May 16, 2026, 7:38 AM

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Character uid: 2138586754
Platform: PC

I didn't receive the mail with the half anniversary rewards, I restarted the game multiple times but still nothing

sharp python May 16, 2026, 5:42 PM

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Character UID: 2025568967

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Plataform: PC

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There are two promotional codes for the half-anniversary web event. I've only received the internal email for the first code. I used both last night, and I still haven't received the email with the rewards for the second code.

fading aspen May 22, 2026, 10:33 AM

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Arena destroyed

little vale May 23, 2026, 11:50 AM

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The current in-game update (17GB) destroyed both my PC and mobile Installation. On PC, I needed to shut down while the update was not fully loaded, I pressed pause, not to loose my progress, and the game didn't start anymore the next day 🫠 On mobile, I clicked download in-game update (7GB) but when I restarted, the game prompted me to download it again! My download had vanished, but the app size got bigger and bigger. 🫠

#Performance issues (EU region thread)