#Money bundle not matching amount of money

1 messages · Page 1 of 1 (latest)

pearl imp
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So I have a bundle that when I pick it up, it says 100 bills in it. When I put in it a container or on a pallet or check it with a scanner, it says 99 bills. I had a second one but when I cut it, it still said 100 until i put it in a container and pulled it back out, then it was at 99 bills.

Version 1.2.2.352

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low osprey
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Hi, can you send you save file with this bug please?

C:\Users\%USERNAME%\AppData\Local\CashCleanerSimulator\Saved

rain elbow
sharp quarry
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i also have this issue on a fresh save file

pearl imp
fallow cedar
exotic sedge
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I have this issue as well with packs stored in an xxl box. Scan and its even xx00, pull some out and send and then some packs go to 98 or 99

pearl imp
rain elbow
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Here is a save of the same problem.

When you load it, the problem will be right in front of you (screen shot) is where the save is.

📎 PlayerDataSlot1.sav Screenshot_2025-09-11_112504.png
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Another one with 3 stacks of bills that had bills vanish
(Save file will have them in front of you)

📎 PlayerDataSlot1.sav
wet ember
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I am frequently plagued by this as well. I only put full blocks of 3000 bills into this row of boxes, and every now and then a pack inside said blocks lose a bill. This screenshot is unusual though, 5990 x 50 is not 300,000.

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sharp sphinx
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+1 on having this problem intermittently.

wet ember
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I've even developed a routine to deal with this when it happens... Cut open the offending block, then scan one layer of packs at a time until the offending one(s) are found. Cut them open and throw the bills back into the counters and replace the pack with a fresh one and then rewrap the block...

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Now this block too is missing a few bills. And it has not been stored in a container for what it's worth

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sharp sphinx
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Yep, exactly the same routine I use for that. APSNodders

wet ember
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94 bills in scanner, 100 in hand

pearl jungle
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I just got hit with this, and in the same run I also had marked bill sorters missing marked bills, and then when went to re-do the run and washed the bills to unbundle the drayer opened with 1% still wet bills. Unfortunately I did not have the werewithal to save the savegame.

pastel thorn
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Am absolutely plagued by this right now, half my bundles are affected at this point

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Wrap at 100, bundle at 10

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The work to fix it isn't insurmountable, but not going to do it if they can mess up again

wet ember
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@low osprey sorry for the ping. But just wondering if you're able to report any progress on squashing this bug? If not, anything in particular that we player can assist with? 🙂

pastel thorn
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storing in boxes doesnt protect them, the ones i had in a box are tbh even worse

low osprey
# wet ember <@275625584732667904> sorry for the ping. But just wondering if you're able to r...

Hello!
Please try this: count only the new quest money separately from the old one. Check if the bug reproduces with the new money.
In the latest hotfix 1.2.2.368, we fixed an issue that caused some bills to lose their denomination. Sadly, already broken bills cannot be repaired. If they are in a pile of money and were sorted earlier, they will retain their incorrect display.
You can fix this by cutting the stack of money, letting it fall apart into separate bills, and then putting it back together again. Then the number in your hand and in the scanner will match.

pastel thorn
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I've broken the packs, and put them back together, and get back what the scanner says, so that bill is just gone

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so next question would be, if a bundle is now not missing bills, will that bundle not lose any going forward

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if the fix is cut and repack the bad bundles, and the problem is done, then im good with that, bit of work but doable

wet ember
low osprey
wet ember
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So none of my money is older than that

low osprey
wet ember
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Sure thing!

exotic sedge
low osprey
exotic sedge
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That's what I usually do and Ive rechecked and packed a whole xxl box of cash before the fix. I was wondering if doing that again after the hotfix would help

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Because honestly, that would be easier than finding all the individual broken packs one by one

wet ember
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You mean cutting all your stashed money and repacking it? Instead of waiting for bills to go missing?

exotic sedge
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I mean, after I find a bugged xxl box of cash, tossing it all in an industrial washer to pop the bands, running it all through a marked checker, then a L sorter to kick out counterfeit. It's all 1 denomination, so it will go fast

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Or do I have to manually find and pick up by hand?

pastel thorn
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I went through all of my bundles and removed any with off counts last night, cut them, sorted and restrapped/bundled

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a bundle in the finished pile is missing a bill again

low osprey
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And also: Did you burn anything in the process?

pastel thorn
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No, I was on the understanding that the affected bills removed themselves, as thats what we talked about, and also what i have seen, with bills physically missing, not just devalued

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cut it and will get 99, not 100

low osprey
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I mean, did you burn the container where the bills were kept or something like that?

pastel thorn
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Not kept in anything, just strapped, wrapped, and placed on a counter

nocturne apex
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Hello all, I can also confirm that im get the occasional pack of bills that have missing bills, regardless of new or old money. I will be able to send any files needed later today and willing to help with any testing needed. (Out side of my daily job that is lol).

pastel thorn
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Also yea

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Bought the game on 9/21, so well after the 12th update

pearl jungle
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Yeah I am actively getting this bug on cash I'm sorting from a quest I took like 30 mins ago. I bought the game on the 21st as well. It seems more likely to happen when I'm processing large amounts of cash.

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sigh...

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wet ember
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So I urge you guys to test this on your savefiles too before completing orders if you have all your cash sorted

pearl jungle
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OK this pack is weird enough that I feel the need to send in a save. 2992 bills totalling 60k even?

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wet ember
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My best guess is that this is tied to a single bill that was delivered with the order is somehow tied to the order and deleted when the order is completed? I'm currently uploading another example of the bug

pearl jungle
wet ember
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In that example, some completed orders do not trigger the bug as far as I can see, which I am guessing is because of the bugged bill actually being inside the delivered order and thus not being deleted from my stash? Just a guess though

pearl jungle
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I'm seeing some really egregious packs after doubling my throughput [and halving the game's performance]

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pastel thorn
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I have a very interesting suspicion

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I do not think ive sent that much

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pastel thorn
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oh fun lmao

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no jobs delivered or accepted, not even relaunched the game

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just wrapped that a minute ago

exotic sedge
wet ember
pastel thorn
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Nope

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Only containers removed are the ones going out for orders

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Or cut bank bags

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But that was not relevant there

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I literally wrapped those, worked on some more, looked back and it was missing one

nocturne apex
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I dont believe it is related to boxes or containers. I keep a few wrapped blocks, never put into any box just on a shelf and then when I go to fill an order and scan it, it shows a bill or a few are missing. On the banded packs of 100 bills that are loose on the shelf, I feel bills go missing more often

wet ember
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Well in the videos I provided it is at the very least very clear that sending out orders can cause it

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I have now also quarantined every single bill in my save, and will now keep track of all new bills arriving to try to pinpoint the bug

pastel thorn
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now that im testing this

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0 results

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have not seen it occur

nocturne apex
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ok got it. can someone provide the save game file folder and i can upload. I can get before and after of the bills deleting

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i will send the save file before i complete the mission and after

nocturne apex
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I have a recording of it but i don't have nitro, file size too big to upload. Anywhere i can upload?

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Quest completed was "maze of opportunities". Perfect delivery (need to try not perfect delivery yet to see if its full blocks wrapped that effect it or not)

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this was also all fresh money. all old money is quarantined around the comer on the left in the big shelf room on the other side of the vault

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i can drop the video recording into google drive and send a link, but don't know if thats against the rules or not

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Also, don't know if this is the only mission, but the one I came got it on.... sorry for blow up on the feed

pastel thorn
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trying that mission now

pastel thorn
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nope, no bills went missing, at least accordig to my scanner

pearl jungle
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checked it 3 times before it went on the belt, still bit me.

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Can confirm: Stored bills actively rotting during gameplay.

Found one bad brick in my stash at the start, checked and separated all others. Did a run of missions and have this new bad brick in the stash.

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rain elbow
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Here is my theory.

My theory is, when the Sorters reject a good bill it is making a 'phantom' bill in its place. So if it spits out a bill (example we will use a 20) it is also putting a 'phantom' 20 in the slot that then gets put in to the strap. Then the strapped bills will get moved around and put in a box, in a brick, or on a pallet.

The act of adding the strapped packs to a set like bricks, boxes, bags, and pallets, does some sort of check with the programing. This is proven by the fact when anyone gets a phantom item in a box all you need to do is put that box on a pallet to clear the phantom items. (Also works with phantom objects stuck to pallets by putting the pallet on a trolly)

So when we go to send that cash out, the 'phantom' monies have already been corrected in the strapped packs. I do not know how the program keeps track of it all, as I already know that this is a ton of asset tracking for me to understand with my limited game making knowledge.

This will also make it harder to track, seeing that the XXL sorter fails around 1.5% of the time.

TLDR: XXL Rejecting good bills may be making phantom bills, that are being removed when they interact with asset consolidation items like bricks, pallets, bags, and boxes.

wet ember
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I did as dzh suggested and put every single of my bills in "quarantine" to be 100% sure that any new bugged packs are only from "new" quests (despite buying the game after the alleged patch). Anyways, gonna send all my "quarantined" money on quests now and then run through all the new money and see if I still can replicate the bug. Gonna take a while though. As you can see in the screenshot there are quite some bugged blocks in there

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pearl jungle
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and worst of all you waste a backpack.

wet ember
pearl jungle
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lol

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the "everyone gets extra fries" solution

wet ember
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Yeah

pearl jungle
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lol start saving your bugged packs and chuck one of each denomination into outgoing orders to cover the shortfalls 😛

wet ember
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Currently sent out about 80k from my 300k bill stockpile

pearl jungle
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Honestly, dealing with bugged packs is such a drag I'm just going to play something else until a fix is in.

wet ember
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Yeah I agree. I've been playing lots of Megabonk recently

pearl jungle
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The siren call of Satisfactory beckons me to memory hole several more weeks

fallow cedar
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I've only run into this issue once, and I'm not certain what was different about that playthrough. I think the main thing was that I put an XXL Counter next to the garage door instead of the piggy room where I usually put them. My last playthrough had 9 L Counters in the piggy room and no XXLs, and I never ran into this issue. Mods were in use when I encountered the bugged packs in the attached save file, which is the main reason I didn't upload this at the time.

📎 1.2.1.323_-_Bugged_pack_of_50s_88_of_100_-_PlayerDataSlot1.sav
pastel thorn
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for the life of me i cant get this to happen again now

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I stopped using my primary sorting area, and just have been doing one off jobs, and i have not seen it happen again

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idfk

pearl jungle
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Like I've been saying, it seems to happen more often than not when the game is under load.

rain elbow
pearl jungle
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S&G? shit's and giggles

rain elbow
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I will say after the patch it has happened way less

pearl jungle
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Yeah the last time I played I was running 18 marked sorters, 5 XXL sorters, and occasionally 3 washers/dryers

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there hasn't been a patch since I started playing a week or so ago, so it must have been pretty bad previously 😛

rain elbow
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when i sent my save files and videos (above) every shipment i sent had phantom monie in it

nocturne apex
pastel thorn
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I have taken to quarantining straps into the naughty pile

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And moved back into my normal processing area

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Any bills spit out during counting/sorting will also go to a naughty pile

wet ember
pastel thorn
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Someone mentioned it the other day

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It's a concept at least

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Bills that get spit out because the machine processes too many at once, so a slot hits 100, but still processes a few more, and spits 3 on the ground

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Those go in the naughty box

wet ember
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Hm all my machines are set up to spit out lots of bills lol

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I have one XXL counter per denomination, so 10 XXL counters in total for my tertiary processing step

pastel thorn
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idfk about this

image.png
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i havent added to this pile at all

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these also have not lost any bills for a good while

pastel thorn
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it has to just be related to lag

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its getting worse, packs missing 10+ at this point

acoustic lantern
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Still no resolution to this? I started the game, 50% of my plastic bricks have bills missing, quitted the game -.-

wet ember
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Just make sure to back up your save just in case whenever opting into experimental branches

acoustic lantern
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Yeah, I tried experimental since yesterday and it was double satisfying when money were all accounted for 🥰

pearl imp
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I've only had it happen to 2 packs, each one missing 1 bill. Regardless of the counters spitting a valid bill out from over counting, regardless of taking on multiple jobs or single. It hasn't happened again since I put the post here up but I'm glad to hear people really working on it, both on the development team and off.

wet ember
pearl imp
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No

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No

nocturne apex
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anyone know if this has been cleared up with the new update?

wet ember