Request to Cancel Current Subscription and Process Refund

[swift portal]

Hi, I accidentally subscribed to the wrong plan.

I would like to cancel my current subscription and receive a refund, because I want to subscribe again with the correct plan.

Could you please help me cancel the current plan and process a refund?

Thank you.

[vagrant pendant]

No problem. Could you provide me with your email address?

[swift portal]

Sure, my email address is:

[email protected]

[vagrant pendant]

Hello, I have already applied for a refund for you. The refund will probably be received within 3 to 7 days. You can contact me if you have any follow-up questions. Thank you for using tripo!

[swift portal]

Hello, thank you again for helping me with the refund before.

After that, I would like to subscribe again with the correct plan. However, on the pricing page, I see a message saying that I should contact you regarding subscription plan updates.

Could you please tell me how I should proceed?

I would like to subscribe to the correct plan this time, and I want to make sure I don’t choose the wrong one again.

[vagrant pendant]

We are helping you solve this problem! Please wait patiently. The refund will be returned to you soon.

☺️