When will the professional version of the points be credited？ | Tripo AI | Page 1

elder cargo May 2, 2026, 8:21 AM

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When will the professional version of the points be credited？
Why haven't I received 3000 points even though it's already May?

livid sail May 2, 2026, 10:52 AM

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Hello! Please contact the technical support department at this address [email protected]. We sincerely apologize for any inconvenience caused.

elder cargo May 3, 2026, 11:36 AM

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I don't know how to contact the address you mentioned

livid sail May 3, 2026, 2:03 PM

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You need to send an email to the address I provided.

livid sail May 6, 2026, 2:49 PM

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@elder cargo Hello. Please provide the email address linked to your Tripo AI account. Apologies for the extended delay.

elder cargo May 6, 2026, 2:55 PM

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livid sail May 7, 2026, 6:09 AM

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Hello. Everything should be fixed now; please confirm.

#When will the professional version of the points be credited？