I hope this message finds you well. I am writing to kindly request a refund for a recent charge on my account.
I was automatically renewed for a subscription that I had intended to cancel. Unfortunately, I forgot to cancel before the renewal date, and the charge was processed without my awareness. I want to emphasize that I have not used any credits since the renewal — my account remains completely unused.
Given these circumstances, I would greatly appreciate it if you could process a full refund for this charge at your earliest convenience.