rapid onyx
I have just created a new account to try out some things in mikoverse, i have received a verification email that said verification was ok. when i try to log in i receive a login error and i am also unable to change my password if that is the issue. I have double checked my credentials and still cant log in, network and firewall and all is allowing the application and whitelisted
warm basalt
Can you try again? I want to watch the logs to see if I can figure out what is happening.
warm basalt
Weird, I see a login call from you from 2 hours ago, but nothing recently.
Are you able to access this url in a browser https://dev.mikoverse.tech/?
rapid onyx
so i can log in to the like site but not the steam client
ya i can log in to that
i even disable my firewall temporarily and still can log in via the steam client
cant
warm basalt
Do you mind saying where you are at? City or country?
warm basalt
Ok, I think I see a request that was blocked before it hit our login server. It may take a while for me to track down the problem though.
rapid onyx
ok np
rapid onyx
just letting you know i tried a new account and reinstalled redid windows firewall settings and antivirus settings, my thought was maybe i made a to complex password but the simple pass also gave the same error also i reset my router and run as admin. I am in no rush i am just keeping you updated on what i have done at my end.
warm basalt
I don't have an resolution yet, but I'm adding a bit more detail to the failed login message in the hopes that can give an idea of why it is failing.
rapid onyx
ok so i have a new message after the update is says dns issue but i dont know how to fix this as all my other games and application and internet work fine and as i said before i have allowed the mikoverse to connect to the internet
C:\WINDOWS\system32>ping dev.mikoverse.tech
Pinging dev.mikoverse.tech [172.66.40.80] with 32 bytes of data:
Reply from 172.66.40.80: bytes=32 time=14ms TTL=57
Reply from 172.66.40.80: bytes=32 time=14ms TTL=57
Reply from 172.66.40.80: bytes=32 time=15ms TTL=57
Reply from 172.66.40.80: bytes=32 time=12ms TTL=57
Ping statistics for 172.66.40.80:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 15ms, Average = 13ms
finite ferry
Woah
If you can try using 1.1.1.1 as a dns server
And if that resolves it
Our domain is being blocked somehow
rapid onyx
a am using 1.1.1.1
finite ferry
This is perplexing
rapid onyx
rapid onyx
ya its so strange curl, tracert, ping and going directly to the site via web browse all return ok and work but the application for me just wont connect for some reason. I don't know what else to do to be honest.
warm basalt
You can try setting an environment variable GRPC_DNS_RESOLVER=native
zinc monolith
C:\WINDOWS\system32>ping dev.mikoverse.tech
Pinging dev.mikoverse.tech [172.66....
Try pinging the MV server specifically on port 443
from powershell
rapid onyx
i would like to thank everyone for their help on this issue i know its not as important as all the other things you are working on, most would have just said it my computer/network and moved on but after setting the environment variable GRPC_DNS_RESOLVER=native and retesting connectivity i can log in now
once again i really appreciate the help.
and hopefully this trouble shooting process helps others out if they ever have similar issues
thanks all for the help
