#Can't cancel and reorder my premium !

17 messages · Page 1 of 1 (latest)

sick junco
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Hi !! I try to cancel and reorder my premium but i have the ' error code : 69704 ' !!

Anyone can help me ?

rotund topaz
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Are you still having this issue?

sick junco
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Hey ! Yeah still having it

sick junco
rotund topaz
# sick junco

Can you please contact #📶︱game-support . There are many unique errors and it would help us to open a ticket

sick junco
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I have already make a ticket

sick junco
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The support dont answer me 😬 when the premium reward ended ?

eager warren
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@rotund topaz That's not true, you're lying, the error regarding cancellation or entering details has been the same since March 12. As for the ticket, within 3 days you can only apologize and delay, I wrote a ticket to your support with a similar problem plus an additional one with logging in, the only thing I received was after 24 hours that you needed additional proof that I was telling the truth, and then when I delivered it in a new ticket gif files after 48 that you need more time... Error 69704 affects everyone who has premium and wants to go to details to cancel. With every single patch you do the same thing, you give people something that is not tested and then you "fixing" it for another 2-3 weeks.

sick junco
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Same thing on my side 😓

lyric ginkgo
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glad i didnt buy any premium yet, even my received items broken. items from F10 and login rewards gone into oblivion, nothing fixed almost a week as well luls

rotund topaz
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@here If you are still having issues purchasing the Premium Membership please DM me by copying and pasting this template in the DM:

PREMIUM MEMBERSHIP ERROR
Account Email Address: <enter here>
B&S Server: <enter here>
Country: <enter here>

sick junco
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I have fix the problem with a friend

rotund topaz
sick junco
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Just change 1 letter in the url

dire bough
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hi! Same problem here. What letter @sick junco ?