Persistent EOS Message | Side 7 | Page 1

rain shadow Jan 13, 2025, 6:36 AM

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@gentle gazelle is having issues with his EOS screen being forced every time even though he has known good files. Unpack is good is known good as well.

Nothing unusual in Event Viewer.
C++ Redistributable reinstalled.
DirectX Reinstalled
Clean booted system to check for conflicting programs
AV disabled

CC @round prairie @pearl ether

pearl ether Jan 13, 2025, 6:59 AM

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Can we get a screenshot of all the pak files in the Content/Paks folder? Specifically our custom pak files that begin with the letter z

gentle gazelle Jan 13, 2025, 7:02 AM

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@pearl ether Do you need a screenshot of my paks

pearl ether Jan 13, 2025, 7:04 AM

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gentle gazelle <@71388029540900864> Do you need a screenshot of my paks

That would be helpful!

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Also a strange question, but you don't happen to have the game installed in multiple locations, do you?

gentle gazelle Jan 13, 2025, 7:04 AM

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gentle gazelle Jan 13, 2025, 7:09 AM

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pearl ether Also a strange question, but you don't happen to have the game installed in mult...

shouldn't if i remember i have everything on my SSD (D:)

pearl ether Jan 13, 2025, 7:10 AM

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gentle gazelle shouldn't if i remember i have everything on my SSD (D:)

Let's double check on that. Because, as far as I can tell, the paks are where they need to be. The D2 pak should stop the EOS screen from happening

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So I'm wondering if you have two installs and the "other" install doesn't have the pak fiels

rain shadow Jan 13, 2025, 7:11 AM

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pearl ether So I'm wondering if you have two installs and the "other" install doesn't have t...

doesnt steam only allow for 1 install at a time on a system?

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away from third party launchers*

pearl ether Jan 13, 2025, 7:12 AM

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Nothing prevents a copy/paste. I have two installs myself, one for our dev environment and one for prod

gentle gazelle Jan 13, 2025, 7:45 AM

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what would be the best way to see if it installed on two different locations

pearl ether Jan 13, 2025, 7:47 AM

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gentle gazelle what would be the best way to see if it installed on two different locations

What's really important is just where your launcher is pointing to. What's your launcher.cfg's file path

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Is it D:\SteamLibrary\steamapps\common\GUNDAM EVOLUTION

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The launcher.cfg file can be found next to your Launcher.UI.exe Side 7 launcher (or whatever you renamed it to)

gentle gazelle Jan 13, 2025, 7:50 AM

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that is correct

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it is D:\SteamLibrary\steamapps\common\GUNDAM EVOLUTION

pearl ether Jan 13, 2025, 7:52 AM

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Hmm. I have absolutely no idea why the game would decide to not read those pak files then. We have no precedent for this. 🤔

gentle gazelle Jan 13, 2025, 7:59 AM

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😔

pearl ether Jan 13, 2025, 8:04 AM

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Do you have a second computer to test with, @gentle gazelle ?

gentle gazelle Jan 13, 2025, 8:05 AM

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i do not

pearl ether Jan 13, 2025, 8:06 AM

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Damn. Hmm.

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I may need to defer to our client developer @round prairie for when he's next available

pearl ether Jan 13, 2025, 8:25 AM

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Actually, hold on a moment

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@gentle gazelle I think you're actually missing one file

gentle gazelle Jan 13, 2025, 8:26 AM

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i am?

pearl ether Jan 13, 2025, 8:32 AM

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gentle gazelle i am?

Yes. Check DMs.

gentle gazelle Jan 13, 2025, 8:34 AM

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pearl ether Yes. Check DMs.

I added it and unfortunately didn't fix the issue

pearl ether Jan 13, 2025, 8:37 AM

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Hmm.

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Sent you another

gentle gazelle Jan 13, 2025, 9:08 AM

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Thank you for your help @rain shadow we got it to work!

round prairie Jan 13, 2025, 4:31 PM

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gentle gazelle Thank you for your help <@641321304515149837> we got it to work!

What was the issue?

#Persistent EOS Message