#cant login with steam or discord

1 messages · Page 1 of 1 (latest)

marble bluff
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try using Edge as your default browser...maybe Chrome just isn't up for the task cause the window should open the steam website if you clicked on Steam...i'm not sure how the "LocalHost" plays into it but that may mean you have a setting in your firewall preventing the use of "LocalHost"

cunning epoch
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After all the trying this keep pop up also

sonic goblet
crisp laurel
cunning epoch
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still nothing

marble bluff
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I had this error with my mesh Wi-Fi and I had to do something because it wasn’t secure and it was using the localhost. Can you try putting https:// in the front of the localhost?

cunning epoch
marble bluff
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i did some checking on this error and there's a couple fixes that might work.

https://www.hostitsmart.com/manage/knowledgebase/264/fix-localhost-sent-an-invalid-response-err-ssl_protocol_error.html

i'm pretty sure in the Chrome section that you're already running the newest browser but skip down to clearing the SSL in the internet options or turning off Windows Firewall or even your antivirus. All i had to do was put https:// when i had my problem and it worked. some are saying just do http:// but i would imagine if https didn't work then http wouldn't work. Give these a try and see if that works

cunning epoch
iron forum
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So, to help folks understand a bit more of what's going on here.

Side 7 authenticates using Steam or Discord. When you click on those login links, you are sent over the internet to Steam or Discord to sign in. When Steam or Discord finishes signing in, it is given a URL it's told to return to.

Normally, this URL would take you to another website. (the one you just authenticated with).

However, we send a special URL. localhost:53942. This special URL is actually telling the computer to talk to itself. So you aren't going out to the internet. Instead, the web browser is trying to access a webpage stored on itself ( the computer). The side 7 launcher itself is hosting a tiny website that knows how to handle the return. That's who localhost:53942 is, the actual launcher.

If for whatever reason, Windows firewall or any other anti-virus software is intervening with the launcher's ability to host this website or speak to it, we'll see errors, not dissimilar to this one.

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It is unclear what exactly is causing the error, but something is misbehaving here.

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@cunning gyro Are there debug logs for this that the user can provide us?

cunning gyro
crisp laurel
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ISP is internet service provider

regal zenith
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Was this fixed?

iron forum
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Unfortunately we've not been able to reproduce the issue. You'll need to work with @cunning gyro on debugging this further

regal zenith
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Oh

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Then I may wait to get the game then

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Till it’s fixed

iron forum
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Since we're unable to reproduce the issue and it is specific to your environment, we may need your assisstance in debugging the issue

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We've not seen other issues experienceing this issue

regal zenith
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Hmm confusing bug eh?

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It may just be a virus messing with his computer or pc

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Gamemaster does the game have any virus or antivirus/firewall protecting it? Or something may be wrong in the files of the game.

iron forum
iron forum
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But it's difficult tos ay

regal zenith
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Firewalls are tricky

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Did you get an error code Ted or like anything that can give a little lead to solving this

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@cunning epoch it may be a antivirus saying that the game is acting like a virus but it isn’t and the antivirus is blocking access

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Like the launcher

iron forum
# cunning epoch

Looking at Ted's error, I wonder if it's an encoding issue with the machine

regal zenith
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Possibly because it said it in a different language

iron forum
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That's my line of thinking

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Perhaps the internal server is failing to parse something inbound from that token

regal zenith
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Honestly maybe he can take it to the place he bought it at and have it get checked

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Maybe it could be

iron forum
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I don't think that'd help him. Probably better for us to get that JWT and decode it and see what's happening there

regal zenith
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Yea they would probably scam him and say that he has to buy a new one with todays people

regal zenith
# cunning epoch

Looking at this it seems that something protecting the device is stoping the connection because it says it is not secure something like a firewall antivirus or something inside the computer

iron forum
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It's possible that it's not happy about the HTTP and not HTTPs yeah

regal zenith
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Possibly

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It may be stoping the information from coming in

iron forum
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I suspect it may be malforming it

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But yeah

regal zenith
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If it is malforming it something must be causing it

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Like something that is in plain sight but hidden

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Don’t you guys use local host:53942?

iron forum
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That's what we bind to locally yes

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Either the payload has characters in it that it doesn't like when decoding

regal zenith
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Hmmm

iron forum
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or some HTTP/HTTPS antics are malforming or dropping the payload

regal zenith
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Maybe the decoding is the problem the device may be saying “ hey this is new and it may be something harmful”

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And it even warns him not to put personal info

iron forum
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Unsure. Will need to inspect the payload. Hey @cunning epoch can you reproduce this issue again and DM me the entire URL? localhost:53942/success?code=eyJh... from your browser?

regal zenith
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I’d say it’s probably the payload like you said interfering with something

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But this is the only issue that you guys have seen?

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It may just be his device if it is

regal zenith
# cunning epoch

This pic says localhost is an invalid response his computer or pc is blocking it or saying that it doesn’t know it

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Ay gamemaster good brainstorming problems that it could be but I gtg cya

cunning epoch
cosmic wraith
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but FF can't even open it at all

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for me, it does not even open the local web server

iron forum
cosmic wraith
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I just tried the new launcher though and it wasn't working

iron forum
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The original poster seems to be having the local host server error on payload return. Yours seems to be unable to contact it in the first place. Makes me think Windows firewall or Firefox or something is blocking access

cosmic wraith
cosmic wraith
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I’ll restart my computer later

iron forum
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Not sure offhand why it would work and stop. Let me know what you need from us, but I think you're self sufficient in debugging

iron forum
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Hey @cunning epoch , @crisp laurel was discussing with me a possible workaround method that may get you into the game. If you have some time, please check in with @crisp laurel who'll be assisting you

crisp laurel
cunning epoch
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harosad let me re install the game real quick

crisp laurel
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you dont need to reinstall the game to test this

cunning epoch
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ok

crisp laurel
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can you download the new launcher rq #installation-guide message

cunning epoch
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yep

crisp laurel
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can you run it and try to login as normal

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it may prompt you to download .NET 8.0

cunning epoch
crisp laurel
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👍

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download and install that rq

cunning epoch
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yep

crisp laurel
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run the launcher again and attempt to login

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lets see if the error pops up again

cunning epoch
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hmm

crisp laurel
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damn. the idea was for the internal server error. not this lol rip

cunning epoch
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re open work

crisp laurel
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we up ig lol

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try to log in

cunning epoch
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we down too

crisp laurel
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double word i cant say

iron forum
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Charbrose

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Make a copy of your launcher with no launcher.cfg

crisp laurel
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bad words. sorry

iron forum
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Have Lt Ted send you that localhost URL

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Then launch your launcher, start the sign-in process, but don't sign in on the browser. Once the page comes up, paste the URL that Ted sends you

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It might authenticate on your launcher.

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Then you have a launcher.cfg generated you can pass back

crisp laurel
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make sure to dm it though @cunning epoch

iron forum
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Same as what you sent me earlier. Just make sure you send a recent one while it's still valid

crisp laurel
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just sent it back

iron forum
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You sent the launcher.cfg back?

cunning epoch
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i got it

crisp laurel
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put it in the same folder as your launcher

crisp laurel
iron forum
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Charbrose, did you go through the rest of setup btw?

iron forum
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Or did you leave it after sign in but before patching?

crisp laurel
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just the login

iron forum
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Okay perfect

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Cool. That'll have him go through patching then

cunning epoch
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like this ?

crisp laurel
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👍

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launch the launcher again

cunning epoch
crisp laurel
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we up wootank

iron forum
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A bit hacky, but if it works it works.

cunning epoch
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still i have thing to ask

crisp laurel
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@cunning epoch im going to delete the screenshots involving the link you sent. make sure to delete the link you sent me as well

cunning epoch
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can goveerment effect this ?

iron forum
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However, technically governments could tell ISPs within their country to restrict access to certain URLs

cunning epoch
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but my phone internet can still do access so i just think it might be the same

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@crisp laurel

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can i close it now ?

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the luncher

iron forum
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It could be your ISP

crisp laurel
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you can

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this was to get you passed the point so you could get the game going

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since youre not hard locked at the launcher anymore

iron forum
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Yep. You can re-open the launcher and it'll take you to the same setup step. Next step is to get the actual game again and then run the patcher. After that you'll need to do unpacking of the exe

crisp laurel
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by any chance do you have it saved from when we did it before or did you delete it?

cunning epoch
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i delete it ; - ;

crisp laurel
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rip. youll need to redo the unpack then

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bright side is that youre passed the internal server error

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progress is progress

cunning epoch
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yeah one thing is u guys should have like "when avalible time" cus it like 4 in the moring for me

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XD

crisp laurel
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tbf we dont know when were available either. everyones a volunteer here

cunning epoch
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yep it i understand

crisp laurel
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were generally active and get back to someone when we have a chance

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so not too much worries

regal zenith
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oh were opening up ths problem again

iron forum
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We were able to find a hacky workaround.

regal zenith
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oh nice

cosmic wraith
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@iron forum rebooting fixed it

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idk why but it is what it is

crisp laurel
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certified magic

iron forum