#Error 0 crashing

1 messages · Page 1 of 1 (latest)

clever thorn
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@scenic vale looks like a resurgence of error 0.
@stone stone the game server being played on likely shouldn't matter for this particular issue

fallen elk
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I've been having this issue for the past two days. It started last night after like every 2-3 games, then as the night ran on the game crashed after every game. Joined one match just now and crashed on game end. Is there a solution? I didn't find anything on error 0

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and again

scenic vale
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I'm busy with work and other stuff, but I'm slowly working on getting things setup to get better debug info for this

fallen elk
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Understood. The only debug info I have is the message before the game exists (can grab if you want it) and not sure what other debug info you need

fallen elk
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Is there any update on this? I'm still running into the same issue. The issue only started last week and I did not have this issue (or at least not every game) when I first started in April

clever thorn
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No updates at this time. Moekumo is going to be the resident subject matter expert here and he's been preoccupied with work.

"Error 0" as it's been named was a known issue in private beta. It seemingly occurs when the game misses an HTTPS poll request from the server.
It's most commonly observed at the end of a match ( the game still polls HTTPS while in a match but a missed endpoint doesn't manifest until post match.
We don't know why people are more impacted by it than others. We think it has to do with routing from your ISP. Using a VPN may help alleviate symptoms. But the only way to know for certain is for Moekumo to help you debug once he's available

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If the issue does affect you often, you should try to avoid using menus (like settings) while in a match as it may trigger a disconnect mid match.

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We set it so players will unready after each match by default as a mitigation for room leaders starting a match if others in the lobby error 0 out

fallen elk
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that answers my question. I got a new router on the 24th, and the issue started happening the next day. I'll switch back to my old router to confirm tomorrow

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well, maybe answers my question, but thank you. i have a plan of attack now

clever thorn
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Ooh. That's good information to have. We'd definitely like to know more. If you're willing, we'd love to have you share information about your old and new router both, ISP, router configurations, or anything else you'd be willing to disclose. If you're comfortable, you can provide it here or in a direct message with Moekumo

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Same for you @stone stone . Also may be worth looking at your router as well

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Also, volunteering our friends @solemn swan and @solar edge to chime in. Did either of you ever get Error 0 resolved? If so, did either of you ever make changes to your router configuration?

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Error 0 crashing

solar edge
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I didn't have any error 0's since launch UNTIL our beginner lobby event this past Saturday - I got my first one again. I only received that one.

fallen elk
solar edge
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I'm not sure what contributed to my error 0, but I know my internet has just been shitty lately. I've been crashing in other games that don't normally crash, so I think it could just be a me thing.

clever thorn
clever thorn
solar edge
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There's this thing called Cloud Flare Warp I got that both helped and did not help with this issue, actually

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Let me get a download link for it

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It gives a little button

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I sometimes use this button when I crash and then I do not experience as many. There is a differnce when its off versus on

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I just don't exactly understand what it's doing, I downloaded it for a different game

fallen elk
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Going to look into this more tomorrow, but I'll at least post this info here now in case it's relavent.

Current Router: https://www.amazon.com/dp/B0BCWBCY34?psc=1&ref=ppx_yo2ov_dt_b_product_details
Previous Router that never had this problem: Netgear Orbi (no link, bought 6 years ago from Costco)
ISP: Spectrum

solar edge
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@fallen elk check your DMs when you get the chance! yes

fallen elk
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Finally had a small period of time to test before everything just blew up in my face (completely unrelated). Other than a room actually crashing I did not experience any dcs. I'm pretty sure it's the router at this point but I'll test more tomorrow. Hopefully

clever thorn
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@fallen elk is the same true for you?
@stone stone we believe it may have something to do wit your router, actually. Zander noticed that switching routers seemed to have caused the issue to more prevalent

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Could be a modem or ISP thing then. May be worth seeing if there's any network timeout settings that can be extended.
Alternatively, a VPN might be used temporarily to see if Iy impacts the error 0 rate

fallen elk
# clever thorn <@88436301077954560> is the same true for you? <@387416466124963860> we believe ...

So I went back to my old router and stopped having issues. I tried going back to the new one but then my Internet kept cutting out, and then my old router also had the same issue and was only resolved after multiple router and modem resets. It might be my modem/IP. I'm going to try my new router again if I have time today. If it's modem/IP then I'll just live with it because I should be getting much better Internet in the next month or so (fiber finally being installed).

Note: current IP is spectrum

fallen elk
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So, finally got another chance to test. First two games: error 0. Since then (about two hours later), no issues. I have no fucking clue. But I'm glad I'm crashing less on the new router now

clever thorn
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It's possible our server infrastructure and CDNs are a variable at play as well that could be influencing the rate

fallen elk
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¯_(ツ)_/¯

fallen elk
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Getting it again. But what's strange is I didn't start getting error 0s until 2 hours into playing, so maybe its spectrum? I don't know at this point.

clever thorn
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Error 0 is one of those mysterious things.

stone stone
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Error 0 returned at the end of my most recent game

clever thorn
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It returns

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Sadly, we've yet to make any additional progress on that particular issue.

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Exact cause is still a mystery

stone stone
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I probably deserve it for playing GM sniper