openai block | Typebot | Page 1

gaunt geyser Jan 9, 2025, 11:51 PM

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Hello! I tried to use AI templates with openai blocks but when I run a test it will fail or show an error. The error shows i ran out of my monthly quota but when I checked more details about your openai block it mentioned that it will still run on a free version of chatgpt. What could go wrong with my process? or is it really about my subscription in openai?

vital torrent Jan 9, 2025, 11:51 PM

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Someone will reply to you shortly. In the meantime, this might help:

grizzled berry Jan 10, 2025, 10:56 AM

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Most likely linked to your OpenAI account

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try to add a credit card here

gaunt geyser Jan 10, 2025, 10:53 PM

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Hello, sorry I don't understand. What do you mean add a credit card?

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I would like to know what could be the problem why OpenAI block won't work even after setting it up.

gaunt geyser Jan 10, 2025, 11:42 PM

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Here's the error

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i'm using the basic chatbot

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stone drumBOT Jan 12, 2025, 12:36 PM

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@barretta72 said

I think @grizzled berry simply suggested to you that usually this kind of problem occurs when you try to use an open account at the credit card devoid.
Since every interaction with OpenaAi will have a cost, which you can look up here https://openai.com/api/pricing/ it is necessary that your account have your credit card inserted and working

`695557129049735179`

This message is sent by @stone drum because you are not allowed to tag @grizzled berry

modest sentinel Jan 12, 2025, 12:37 PM

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gaunt geyser I would like to know what could be the problem why OpenAI block won't work even ...

I think baptiste simply suggested to you that usually this kind of problem occurs when you try to use an open account at the credit card devoid.
Since every interaction with OpenaAi will have a cost, which you can look up here https://openai.com/api/pricing/ it is necessary that your account have your credit card inserted and working

gaunt geyser Jan 12, 2025, 2:42 PM

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modest sentinel I think baptiste simply suggested to you that usually this kind of problem occur...

Hello Mario, thank you. I will check with the account owner about that but we are using a new pro account so it should at least work once but when I tried the new account it still won't work in testing.

grizzled berry Jan 13, 2025, 9:34 AM

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Can you provide your bot file? https://docs.typebot.io/editor/export-import#export-import-a-typebot

Typebot Docs

Export / Import a typebot - Typebot Docs

gaunt geyser Jan 14, 2025, 2:59 AM

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📎 typebot-export-my-typebot-a60011j.json

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Hi Baptiste, here it is, Thanks for getting back to me.

grizzled berry Jan 14, 2025, 8:28 AM

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This is not the right typebot it seems

gaunt geyser Jan 14, 2025, 10:03 PM

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it is one of the template, which part is wrong and what should I do?

gaunt geyser Jan 15, 2025, 10:30 PM

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Hello, following up on this. 🙂

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Sending again it here.

📎 typebot-export-basic-chat-gpt-to0b2h5.json

grizzled berry Jan 16, 2025, 8:58 AM

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Ok, I can't reproduce the error on my side.

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Is there any chance you can create an OpenAI API key for that you will revoke right after I tested with it? (you can send it by DM)

gaunt geyser Jan 16, 2025, 10:26 PM

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Hello, I will ask permission first to the owner of the account. How can I DM you? It seems that messaging you directly is prohibited.

grizzled berry Jan 17, 2025, 9:00 AM

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[email protected]

gaunt geyser Jan 17, 2025, 6:28 PM

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Hi, I already sent the API key through my email address [email protected]

gaunt geyser Jan 19, 2025, 1:44 PM

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Hello, following up on this. 🙂

grizzled berry Jan 20, 2025, 8:51 AM

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Checking now!

grizzled berry Jan 20, 2025, 9:09 AM

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I confirm the error message internally is: "You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors."

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Thank you for the reproduction. I will make the front-end error clearer here.

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You can revoke your token

gaunt geyser Jan 21, 2025, 7:30 AM

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Thank you, pls let me know if there's anything that I should do.

grizzled berry Jan 21, 2025, 8:44 AM

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This is an OpenAI error. This has nothing to do with Typebot

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They say "please check your plan and billing details", I think you should do that then 🙂

gaunt geyser Jan 21, 2025, 10:10 PM

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Thank you

gaunt geyser Jan 22, 2025, 12:27 AM

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It works now. Btw, I would like to know if it is possible to set up specific question and answer in OpenAI block? I'm using it as a customer support chatbot.

gaunt geyser Jan 22, 2025, 11:48 PM

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also, is it possible to setup AI to represent the company instead of considering itself as a general chatbot?

native axle Jan 23, 2025, 10:34 AM

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gaunt geyser also, is it possible to setup AI to represent the company instead of considering...

That's a matter of using the right prompt and with testing ensure that the model you're using tries to fit to the system instructions it was given

#openai block

695557129049735179

`695557129049735179`