unkempt scarab
On my platform, every new customer receives a "New" tag/label. However, I'm creating a small flowchart where a conditional check is made to separate two flows: customers with the tag/label go to X, and those without the tag/label go to Y.
How can I achieve this? I couldn't find anything regarding a condition to check the existence of a tag/label or not. Could you help me?
devout kraken
Typebot Community
unkempt scarab
@neon swallow
simple hull
Can you add some context like images. Its hard to understand what your trying to do without more information
unkempt scarab
Can you add some context like images. Its hard to understand what your trying to...
In my platform, new customers receive a label called "New". Let's suppose that I want customers with this label to be transferred to X and customers who do not have this label to be sent to Y. Simulating a logic in which there are New/Old customers.
The Condition Funnel does not have the option to choose a label to perform its logic. Is it better to understand this?
@simple hull
It only allows you to make a choice from one variable.
simple hull
thats because the condition block will not stack
unkempt scarab
In the image I made it as if everyone received the label for testing purposes, however the platform applies the external label to TypeBot
unkempt scarab
Exemple
simple hull
Exemple
where is the lable assigned?
it would help if it was english
but never the less its seems like the tag you are setting is not being set at least I cant see from your screenshots where you are setting them at.
ive never seen chatwoot block have ADD contact lable like that. I thought it just opens the web browser for thats instance of chatwoot
yep i just tested it
unkempt scarab
where is the lable assigned?
So, it attributes to a customer conversation on my platform. I can attribute it either through the conversation through a functionality of the same, or through an automation here in TypeBot.
