sims-direct

[signal aurora]

Sul Sul 👋

We have a new Laundry List 🧺📝 with the top reported community concerns we aim to resolve in the next update.

Check it out here: https://www.ea.com/games/the-sims/news/laundry-list-october-26-2023

The 🧺📝shares the top concerns we hope to resolve in the next patch. There are topics being worked on that are not listed & require an extended investigation or further information, so please continue reporting & "me-too" any issues on AHQ: https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

For updates be sure to follow https://twitter.com/TheSimsDirect

[signal aurora]

Sul sul 👋

We have a new Laundry List 🧺📝 with the top reported community concerns we aim to resolve in the next update.

Check it out today: https://www.ea.com/games/the-sims/news/laundry-list-december-1-2023

The Laundry List shares the top concerns we hope to resolve in the next patch. There are topics being worked on that are not listed & require an extended investigation or further information, so please continue reporting & "me-too" any issues on AHQ: https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

You can also check out #ea-forums-help-links for more helpful links for current issues.

[signal aurora]

Sul Sul!

If you are having issues with downloading the For Rent Expansion Pack, please check out this thread for more information: https://answers.ea.com/t5/Technical-Issues-PC/The-Sims-4-For-Rent-Not-Installing/m-p/13287012#M265334

<@&1151759657363320837>

[signal aurora]

If you're having issues on console please see this thread: https://answers.ea.com/t5/Technical-Issues-Consoles/For-Rent-install-issues-console/m-p/13287182#M23017

[signal aurora]

The team has rolled out a fix for the issues above & appreciate your patience. If you are still experiencing this issue, you may need to restart the app or clear the cache.

Here's how to clear your cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

[signal aurora]

Sul Sul Simmers!

We've just released a small patch of hotfixes for The Sims 4 For Rent Expansion pack which includes fixes to build more, autonomous showers, and rent prices.

The team is also working towards adding a more delicious & accurate representation of the Nami Lesak dish in the new year. In the meantime, we'll be renaming the current dish to coconut rice in a later update. Thank you all for your feedback & your patience.

Check it all out in the patch notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-12-14-2023

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers!

The time has finally come to unveil our long-awaited Community Voted Kits! We can’t wait to see the many stories you’ll tell with them! In fact, we were so excited that we added some additional Legacy Bug Fixes for good measure

Learn more here: https://www.ea.com/games/the-sims/the-sims-4/news/update-1-16-2024

<@&1151759657363320837>

[signal aurora]

Sul Sul 👋 Our team is aware of the hoodie in the Goth Galore Kit enlarging Sims eyes when worn.

This occurs when the hoodie is worn & resolves once the hoodie is removed, but we appreciate your patience as we work towards releasing a fix as soon as possible.

AHQ link: https://answers.ea.com/t5/Bug-Reports/OPEN-GGK-Hoodie-Makes-Sim-s-Eyes-Bigger/m-p/13412469#M268161

The team has also been actively working on the top reported issues for The Sims 4 For Rent. Some of these issues, including save errors, required additional investigation, but the team has been continuing to work on resolutions & fixes for a coming update.

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers 👋

Our team is aware of the holiday bug in The Sims 4 Seasons where only certain Sims can see the holiday panel pop-up.

We're working on a fix that will resolve this issue in the next base game update, so we appreciate your patience & reporting on AHQ.

Report the bug here: https://answers.ea.com/t5/Bug-Reports/OPEN-S-Holidays-Only-Appearing-for-Three-Sims-in-Household/td-p/13153076

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers!

We have a new Laundry List with the top reported community concerns we aim to resolve in the next patch on February 27 in The Sims 4.

This includes For Rent fixes, a fix for the Goth Galore hoodie, & the Seasons holiday bug.

Check it out: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-february-14-2024

<@&1151759657363320837>

[signal aurora]

Simmers!

A free The Sims 4 base game update is available now across all platforms.

This update addresses numerous top issues reported by the community

Learn more: https://www.ea.com/games/the-sims/the-sims-4/news/update-2-27-2024

<@&1151759657363320837>

[signal aurora]

Today, an in-game test launched for select players featuring a new cart button.

Based on reported issues, some players will find a resolution to the continuous flashing by restarting the game.

We'll continue to track player experiences on Answers HQ: https://answers.ea.com/t5/Bug-Reports/OPEN-Pulsating-Shopping-Button/m-p/13519671

<@&1151759657363320837>

[signal aurora]

We are currently in the process of rolling out an e-patch that resolves the missing social/interaction pie menu & the continuous flashing animation of the new cart button. Thank you all for your patience.

For more details, check out the patch notes: https://www.ea.com/games/the-sims/news/update-2-28-2024

<@&1151759657363320837>

[signal aurora]

Sul Sul 👋

We've begun rolling out an e-patch to all of our players across platforms. To ensure these fixes get in game as soon as possible, this e-patch will be a rolling release from now, March 6, into tomorrow morning, March 7.

For more details: https://www.ea.com/games/the-sims/the-sims-4/news/update-3-6-2024

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers!

We have a new Laundry List of the top reported community concerns on Answers HQ that we aim to resolve in the next patch.

Check it out: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-april-9-2024

The 🧺🗒️ shares the top concerns we hope to resolve in the next patch. There are topics being worked on that are not listed & require an extended investigation or further information, so please continue reporting & "me-too" any issues on AHQ: https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

<@&1151759657363320837>

[signal aurora]

Sul sul Simmers!

The Sims 4 base game update is available now across platforms.

This update includes adjustments to the Gallery Filters and fixes for "stinking plants," the Landgraab Power Company, and For Rent.

Read about the latest in the patch notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-4-16-2024

<@&1151759657363320837>

[signal aurora]

A message to our loyal community 💚

Learn more in the Laundry List: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-may-23-2024

<@&1151759657363320837>

Image text:

To our community,

We know that technical issues with The Sims 4 have interrupted your gameplay over time and we recognize that this has caused you much frustration.

Today, we can share that we have assembled a team to invest in the core game experience, including tackling your reported concerns.

This newly formed and focused team means we’ll be able to increase both the number of fixes and the frequency with which we ship these batched updates.

Our first release is scheduled for the next patch later this month (May 2024), with others following roughly every two months. The details of this month’s release are in the “Laundry List,” which is available now on The Sims 4 Newsroom.

Additionally, we’ll continue making core improvements to the performance of The Sims 4.

Our next patch will include some optimizations across platforms so the game uses less memory. As a result, you may experience fewer crashes, a better frame rate, and/or a more responsive simulation.

Thank you for continuing to play and invest in The Sims 4. Our team is more dedicated than ever to developing great The Sims 4 gameplay experiences into the foreseeable future, and appreciate your support as these critical improvements roll out.

Dag Dag,
The Sims Team

[signal aurora]

The Sims 4 base game update is available now across platforms.

This update includes an increased number of bug fixes for the base game and a wide assortment of packs, as well as performance updates to The Sims 4.

Read more in the patch notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-5-28-2024

<@&1151759657363320837>

[signal aurora]

DirectX 11 is available on The Sims 4 on an opt-in basis as a part of yesterday's update.

If you opt-in, we recommend disabling all mods for the best experience.

Learn more on how to try DirectX 11 on PC ⬇️

https://answers.ea.com/t5/PC/Enabling-DirectX-11-For-Sims-4-on-EA-app-and-Steam/m-p/13711976

<@&1151759657363320837>

[signal aurora]

As part of EA App's maintenance, please update The Sims 4 by June 10. If you've updated the game in the past week, feel free to disregard. If you have not, please do so to avoid any issues launching The Sims 4.

The Sims 4 has no plans to require future updates to play the game.

Learn more here: https://x.com/EAHelp/status/1798069655661387832

<@&1151759657363320837>

Clarification: After June 10, players will still have access to the EA App and be able to update The Sims 4 with no issue. Once updated, you will be able to hop right back into The Sims 4.

[signal aurora]

Sul Sul 👋

We just released an e-patch to address the Last Exception error that reset Sims during pool interactions, a reported crash in the DirectX 11 preview & login reward issues.

Learn more in the patch notes here: https://www.ea.com/games/the-sims/the-sims-4/news/update-06-06-2024

<@&1151759657363320837>

[signal aurora]

Sul Sul 👋

Today, we have a Laundry List with an increased number of community-reported issues that we aim to resolve in the next patch for an improved gameplay experience.

Check out the Laundry List 👉 https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-july-9-2024

To stay on track, the team continues to dedicate their time to prioritizing more fixes to include in each update. This is our second release with the next scheduled in roughly two months.

As always, there are topics being worked on that are not listed that are being actively reviewed & require an extended investigation or further information, so please continue reporting & "me-too" any issues on AHQ: https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

Welcome to the new home for the TDESC file which were previously shared on Forums.TheSims.com. For our mod creators, you can now find the TDESC files for EP16: Lovestruck in the attached .zip file and after each patch moving forward.

<@&1151759657363320837>

[signal aurora]

We are aware of and are currently testing a fix that resolves the crashing and visual issues with the Simology panel that began after yesterday's base game update.

https://answers.ea.com/t5/Bug-Reports/Under-Investigation-Game-crashing-visual-issues-on-character/m-p/13894006#M282341

We appreciate your patience and hope to get this fix in-game soon.

Following this release, we've prioritized investigating issues with neighborhood stories & overly mean Sims to provide a resolution as soon as possible.

If you're experiencing the following issues, please provide save files and "me-too" the appropriate AHQ threads.

For Overly Mean Sims: https://answers.ea.com/t5/Bug-Reports/OPEN-Autonomous-Insulting-1-94-147-1-68/m-p/12248475#U12248475
For Neighborhood Stories: https://answers.ea.com/t5/Bug-Reports/OPEN-Neighbourhood-stories-not-taking-family-into-account/m-p/11406460#M211372 &
https://answers.ea.com/t5/Bug-Reports/Romantic-and-Friendship-Changes-in-Neighborhood-Stories-have-no/m-p/13894361#M282397

We know how frustrating game bugs can be, so we appreciate your patience during this time. We’ll continue to keep you posted on updates as we work towards a resolution.

<@&1151759657363320837>

[signal aurora]

We've begun releasing a fix that resolves the crashing and visual issues with the Simology panel that started after the latest base game update. The fix at this time is for PC and Mac users, with console to follow.

Patch Notes 🔗: https://www.ea.com/games/the-sims/the-sims-4/news/update-7-25-2024

<@&1151759657363320837>

[signal aurora]

We've released a patch that contains fixes for overly mean Sims, inappropriate relationships & phone calls, and adoptions. These fixes are available now on EA App, Steam, & Epic Game Store with the remaining platforms to follow next week.

Patch Notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-7-26-2024

We appreciate your patience & will continue to investigate reports shared on Answers HQ.

If you're experiencing any issues, please submit a report or "me-too" the appropriate thread with any additional details, so we can work towards providing a solution: https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

<@&1151759657363320837>

[signal aurora]

We have begun releasing a fix for overly mean Sims, inappropriate relationships & phone calls, adoptions, and crashing & visual issues with the Simology panel for console users.

Patch Notes 🔗: https://www.ea.com/games/the-sims/the-sims-4/news/update-7-29-2024

<@&1151759657363320837>

[signal aurora]

We are working on an update that targets several reports following the release of The Sims 4 Lovestruck, including error code incidents, missing interactions, and distorted glasses' frames.

We appreciate your patience as we aim to get these fixes in-game within the next week.

<@&1151759657363320837>

[minor zodiac]

Today, we've released a patch that includes improvements & resolutions to several reports, including error codes, Gallery Sims not showing up on Cupid's Corner, infinite loading screens, missing interactions, and distorted glasses' frames.

Patch notes 🔗: https://www.ea.com/games/the-sims/the-sims-4/news/update-8-8-2024

Please note that while this patch resolves several instances of the 123 Error, we are aware of one instance where the issue can still occur and are tracking it on AHQ here: Error Code 123:ff93df2 https://answers.ea.com/t5/Bug-Reports/Error-Code-123-ff93df2/m-p/13951247#M288933

<@&1151759657363320837>

[willow yew]

Simmers!

Today, we have a Laundry List with an increased number of community-reported issues that we aim to resolve in the next patch for an improved gameplay experience.

🧺📝: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-september-3rd-2024

The dedicated team continues to prioritize community-voted fixes with each update. This is our third release in this series, with more planned for the future.

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC files for the latest base game update in the attached .zip file below 👇

<@&1151759657363320837>

[signal aurora]

Our team is aware & currently investigating an issue where players who participated in the Happy-at-Home event are missing their reward items.

We are tracking this on AnswersHQ & appreciate your patience as we investigate a solution for those affected.

https://answers.ea.com/t5/Bug-Reports/NEEDS-INFO-Happy-Login-Rewards-removed-Patch-1-99/m-p/14048745#M18684

Tomorrow's Reaper's Rewards event runs on an updated system where claimed rewards are linked to your EA account. Using your EA Account, players can participate in the event without risk of losing progress or claimed rewards. For more information: https://www.ea.com/games/the-sims/the-sims-4/news/reapers-rewards-faq

<@&1151759657363320837>

[signal aurora]

Simmers, we’ve released a patch that addresses player reports regarding the Reaper’s Rewards Event & missing items from the Happy-at-Home Event.

Patch notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-10-1-2024

<@&1151759657363320837>

[willow yew]

Sul Sul Simmers!

Today we have a new Laundry List with a number of community-reported issues, that we aim to resolve in the next patch for an improved gameplay experience.

🧺📝: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-october-8-2024

This is our fourth release in this series, with more planned for the future. Please continue to report any issues or 'me-too' threads on AHQ as needed. Thank you, happy Simming!

<@&1151759657363320837>

[ancient hollow]

Sul Sul, mod creators! 👋

You can find the TDESC files for the upcoming base game update in the attached .zip file below 👇

<@&1151759657363320837>

[signal aurora]

On Tuesday, Oct 22, a big base game update is coming to The Sims 4.

If you use game mods & custom content, you may want to remove and backup save files. This will also give creators time to update their content to prevent potential in-game issues.

Additionally, we’re working on resolving the reported issues tied to the Reaper's Rewards Events. Due to the varying details around each report, we've consolidated the issues to support the team in their investigations. For further details & potential workarounds: https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Reaper-Rewards-Known-Issues-List/m-p/14176425/thread-id/299962

<@&1151759657363320837>

[signal aurora]

Simmers, we released a small patch across platforms for the Reaper’s Rewards Event that resolves the "Wait for/Read Newsletter Task" not completing & the Ambrosia Society Newsletter not being delivered due to a stuck mailman. https://answers.ea.com/t5/Bug-Reports/FIXED-Reaper-s-Rewards-Wait-for-Read-Newsletter-Task-Not/td-p/14086075

We're continuing to work on the reported issues tied to the Reaper's Rewards Events. Due to the variations around each report, we've consolidated the issues on AHQ to support the team in their investigations. For more details & potential workarounds: https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Reaper-Rewards-Known-Issues-List/m-p/14176425/thread-id/299962

<@&1151759657363320837>

[signal aurora]

Simmers, we've released a small update that resolves player reports of transferring Sims across households & missing objects from gallery uploads.

For more information on the other fixes, check out the patch notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-11-07-2024

<@&1151759657363320837>

[signal aurora]

Simmers! We are aware of the incorrect pricing for the new Creator Kits on the EA App in the US/UK. This has been corrected & our team is working on full refunds for those who purchased the Creator Kits before the price correction so players can repurchase at the correct price.

<@&1151759657363320837>

[signal aurora]

The Reaper's Rewards event has ended

The Reaper's Rewards Event Screen will still be available to players until November 26. While quests and event progression will no longer be available after today, players can still claim any event rewards that they've earned but not yet claimed from the Event Screen. Rewards must be claimed by Nov 26 or they will be lost.

Learn more here: https://www.ea.com/en/games/the-sims/the-sims-4/news/reapers-rewards-faq

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC files for the latest base game update in the attached .zip file below 👇

<@&1151759657363320837>

[signal aurora]

Sul Sul 👋

The Sims 4 released a free base game update that includes a new event starting at 9 AM PST, alongside new free items and bug fixes, including a fix for the "Request Table" interaction in Dine Out.

For more information: https://www.ea.com/games/the-sims/the-sims-4/news/update-12-3-2024

Apologies for the double ping... <@&1151759657363320837>

[willow yew]

Sul Sul Simmers!

Today we have a fresh Laundry List of community-reported issues that we aim to resolve in next week's upcoming patch for an improved gameplay experience.

🧺📝: http://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-january-7-2025

Please continue to report any issues or 'me-too' threads on AHQ or the Forums as needed.
Thank you for your reports and happy Simming!

<@&1151759657363320837>

[signal aurora]

Simmers! A free The Sims 4 Base Game update is rolling out now with:

✅ A Main Menu Update

✅ Performance & Memory Improvements

✅ Townie Home Makeovers

✅ Bug fixes & more!

Learn more: https://www.ea.com/games/the-sims/the-sims-4/news/update-1-14-2025

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC files for today's base game update in the attached .zip file below 👇

[alpine rain]

Simmers!

We have an update regarding an upcoming patch, releasing early next week!

https://x.com/thesimsdirect/status/1882541317064188304?s=46

<@&1151759657363320837>

The Sims Direct Communications (@TheSimsDirect) on X

We are working on releasing a small patch early next week to address reports of missing clutter items from the Everyday Clutter Kit & reports of overlapping festivals & floating objects.

We appreciate your patience & continued reporting—more details to follow next week.

X · Jan 23, 2025, 9:30 PM

[alpine rain]

Simmers! Today we've released a small patch to address missing clutter items across the base game & multiple packs and the issue regarding overlapping festivals & floating objects.

For more information, check out the patch notes: http://ea.com/games/the-sims/the-sims-4/news/update-1-28-2025

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers!

We're currently investigating issues some fans are experiencing with The Sims: Legacy Collection & The Sims 2: Legacy Collection & will provide more information on fixes soon.

For more information & to help with our investigations: https://forums.ea.com/blog/the-sims-game-info-hub-en/an-important-update-from-the-sims-legacy-team/11852841

<@&1151759657363320837>

[alpine rain]

Sul Sul Simmers

We have a patch out addressing some of the issues with The Sims: Legacy Collection & The Sims 2: Legacy Collection

See the patch notes for more information ➡️ https://www.ea.com/games/the-sims/news/sims-legacy-and-the-sims-2-legacy-patch-notes-04-02

<@&1151759657363320837>

[alpine rain]

Sul Sul Simmers

We have an additional patch out addressing more issues you all have reported with The Sims: Legacy Collection & The Sims 2: Legacy Collection.

See the patch notes for more information ➡️ https://www.ea.com/games/the-sims/news/sims-legacy-and-the-sims-2-legacy-patch-notes-06-02

Any issues you still are having, please report them at ➡️ https://forums.ea.com/category/the-sims-en/discussions/the-sims-franchise-discussion-en

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers,

We’re rolling out an update for The Sims Legacy and The Sims 2 Legacy. Our team is working hard to resolve issues related to crashes and usability that have been reported in the community.

See the patch notes for more information:https://www.ea.com/games/the-sims/news/sims-legacy-and-the-sims-2-legacy-patch-notes-12-02

Thank you for your reports and you can continue to report issues you find here: https://forums.ea.com/category/the-sims-en

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers,

We’re rolling out an update for The Sims Legacy and The Sims 2 Legacy.

**You should expect to see improvements in: **

General stability
Reduced crashes in some scenarios
Music tracks by Depeche Mode and Natasha Bedingfield have been restored
...and more!

Our development team is working hard to resolve issues reported by the community. You can find more details in the patch notes here: https://www.ea.com/games/the-sims/news/sims-legacy-and-the-sims-2-legacy-patch-notes-20-02

If you continue to experience issues, please report them in here: https://forums.ea.com/category/the-sims-en

<@&1151759657363320837>

[willow yew]

Sul Sul Simmers.

We are aware of issues impacting For Rent and save files, and are investigating this further. Please continue to share details through the EA Forums thread, and upload any impacted save files to assist our investigation ➡️ https://forums.ea.com/idea/the-sims-4-bug-reports-en/please-read-save-game-corruption/5037272

In the meantime, we've resolved a number of player reports in the upcoming base game update.
🧺 Check out the Laundry List for more details: https://www.ea.com/en/games/the-sims/the-sims-4/news/laundry-list-february-18th-2025

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC file for today's base game update in the attached .zip file below 👇

[signal aurora]

Sul Sul Simmers!

A The Sims 4 Base Game Update is rolling out now!

✅ Burglar is BACK!

✅ Heist Havoc Lot Challenge

✅ Tattoo Customization

✅ 25th Birthday Apparel in game

✅ Bug fixes, improvements & more!

Learn more: https://www.ea.com/games/the-sims/the-sims-4/news/update-2-25-2025

<@&1151759657363320837>

[signal aurora]

Our Base Game Update on Feb 25th included a Unit Outlines feature in Build Mode that’s part of the upcoming release of the Businesses & Hobbies Expansion Pack on March 6th. This feature will not work without the pack & will be removed from the base game in an upcoming patch.

<@&1151759657363320837>

[ancient hollow]

Sul Sul Simmers, we’re aware of an issue impacting Child Sims in existing saves that leads to body distortion.

We’re working to resolve this issue in an upcoming patch, and in meantime, you can manually restore your Sims by using the following workaround: https://forums.ea.com/idea/the-sims-4-bug-reports-en/toddlerinfantschild-body-and-face-distortions/11928891/comments/11934762

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC file for today's base game update in the attached .zip file below 👇

[alpine rain]

Sul Sul, Simmers!

We're rolling out an update that covers a series of quick fixes for issues reported on the previous update.

Thanks for all your reports via the EA Forums! We’ll continue to investigate other reported issues and provide updates when possible.

-The Sims 4 Team

Bug Fixes

Base Game / Multipack
✅ Child Sims who were experiencing body deformation have returned to normal proportions.

✅ Console players can scroll though Tattoos and open Filter Panels with controllers.

✅ Unit Outlines no longer appear in Build Mode for players who do not own The Sims 4 Businesses and Hobbies Expansion Pack. Players who own the For Rent Expansion Pack will still be able to use its appropriate functionality on Residential Rental lots.

Cats & Dogs

✅ [EA Forums] Small Dog Breeds no longer appear distorted in Create a Sim.

If you continue to encounter bugs, please report them at the link➡️ https://forums.ea.com/category/the-sims-4-en/ideas/the-sims-4-bug-reports-en

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC file for today's base game update in the attached .zip file below 👇

[alpine rain]

Sul Sul Simmers,

We’re rolling out our next update for The Sims 4 with adjustments based on community feedback!

This update will focus mainly on bringing a smoother experience to your gameplay, along with a bug fix that will improve stability across Base Game and multiple Packs.

**You should expect to see: **

An easier way to use the "skillful sleep" skill.

Improvements with small business lots

Fixes to user interface issues during employee section

and more!

Our development team is actively working to resolve issues reported by the community. You can find full details in the patch notes here: https://www.ea.com/games/the-sims/the-sims-4/news/update-3-20-2025

If you continue to experience issues, please report them in here: https://forums.ea.com/category/the-sims-4-en/

<@&1151759657363320837>

[alpine rain]

Sul Sul Simmers,

We wanted to share an update to our investigation into the reported save file issues. The team has been actively working to find a solution and have identified 8 different potential situations that require more information from players. If you’ve been experiencing this, please take a look as we’d appreciate any contributions to replicate: <https://forums.ea.com/idea/the-sims-4-bug-reports-en/please-read-save-game-corruption/5037272 >

We’ll share updates when we can but please take note that some technical issues can be tricky and require an extended investigation on our end. Even though the team is actively reviewing, it’s not a guarantee that we’ll have a fix for it in the next patch.

If your saved game has been impacted by the corruption issue, we have a troubleshooting guide available that may help until we’re able to roll out a fix: https://forums.ea.com/idea/the-sims-4-bug-reports-en/please-read-save-game-corruption/5037272

<@&1151759657363320837>

[alpine rain]

Sul Sul Simmers,

We're rolling out an update for The Sims Legacy and The Sims 2 Legacy.
**
You'll see the following improvements and fixes with: **

In The Sims:

General stability and performance improvements
Name selection for townies are now more randomized.
Edge-scrolling hit zone now including the full letterboxing area

In The Sims 2:

General stability and performance improvements
Fixes to Alien Abductions
Improved redraw time when moving the game window from one monitor to another using Shift + Windows + Arrow keys

and more!

You can find full details in the patch notes here: https://www.ea.com/games/the-sims/news/sims-legacy-and-the-sims-2-legacy-patch-notes-3-04

If you continue to experience issues, please report them here: https://forums.ea.com/category/the-sims-en

<@&1151759657363320837>

[alpine rain]

Sul Sul Simmers,

We're rolling out a quick fix for a couple of issues you've been encountering in The Sims 2 Legacy edition.

**Fixed Issues: **

CAS UI is incorrectly laid out on 1280x800 resolutions

Unable to enter text into fields (e.g. when naming a family)

If you continue to experience issues, please report them here: https://forums.ea.com/category/the-sims-en/discussions/the-sims-2-en

<@&1151759657363320837>

[willow yew]

Simmers,
A new Laundry List is here for The Sims 4 with community-reported issues we aim to resolve in the upcoming patch for an improved gameplay experience.

See the full list here 🧺📝🔗: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-april-24-2025

Our team continues to investigate other community concerns for future fixes such as: Issues Impacting Save Files, Weather Effects Occurring Indoors & Fishing in Sulani. We’ll continue to keep you posted as we work towards a resolution.

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC file for today's base game update in the attached .zip file below 👇

[signal aurora]

Sul Sul, Simmers!

Today’s update includes a range of fixes to accompany your Sims as they begin exploring their new workshops, getting comfortable in practical elder wear, and making messes in their kitchens for that perfect lived-in look!

You'll see fixes across the Base Game, High School Years, Life & Death, Businesses & Hobbies, and Secret Sanctuary. Learn more here https://www.ea.com/games/the-sims/the-sims-4/news/update-4-29-2025

Our team continues to investigate other community concerns for future fixes such as: Issues Impacting Save Files, Weather Effects Occurring Indoors & Fishing in Sulani. We’ll continue to keep you posted as we work towards a resolution. If you experience any of these issues please report them via our forums: https://forums.ea.com/category/the-sims-4-en/

<@&1151759657363320837>

[signal aurora]

Simmers, a Laundry List is here with the community-reported issues we aim to resolve in the upcoming patch including the Sulani Fishing issue.

Plus, we provide an update on our dedicated team & the work that goes into tackling these issues.

Check it out here: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-may-20-2025

And be sure to keep upvoting and reporting issues on our forums, it really helps our team prioritize the bugs you want to see fixed! https://forums.ea.com/category/the-sims-4-en

<@&1151759657363320837>

[cosmic onyx]

Sul Sul, Mod creators! 👋

You can find the TDESC file for today's base game update in the attached .zip file below 👇

[signal aurora]

**A new update is coming to The Sims 4! **

The update is rolling out for on EA App, Steam & Epic Game Store now. Our team ran into a bit of an issue for the console release and they are working to get it out as soon as possible.

This update mainly adds our new event Nature's Calling that begins on June 24th! Lern more about the event here: https://www.ea.com/games/the-sims/the-sims-4/news/natures-calling-dev-diary

We've addressed some issues with the Sleek Bathroom and Sweet Allure Creator Kits, and fixed a particularly pesky routing error impacting fishing spots in Sulani.

Check out the full patch notes here: https://www.ea.com/games/the-sims/the-sims-4/news/update-5-27-2025

**The Mac OS specs have also been updated: **

• Mac OS version: macOS 10.15 (Catalina), with Metal support.
• Processor: Intel Core i3-3225 3.5 GHz (2 cores, 4 threads) or better.
• Memory (RAM): At least 4 GB RAM.
• Hard drive (free space): At least 25 GB, plus 1 GB for custom content and saved games.
• Graphics card (video): Intel HD 4000 or better, with Metal support.
• Input: Keyboard and mouse.
• Internet connection: Required for product activation.
• Video RAM: 256 MB or better.

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers!

Next week, we'll be releasing our previous patch on all remaining platforms, resolving console gallery issues, as well as including a small number of fixes introduced from the last update. Thank you for your patience. We'll provide more information once available.

<@&1151759657363320837>

[signal aurora]

Sul Sul Simmers!

An update to The Sims 4 is rolling out now. This update will address:

The full update from May 27th is now available on Xbox and Playstation
Resolved an issue where Sims models could become distorted when traveling shortly after aging up.
Small business employees no longer disappear after loading the lot from the Manage Worlds or Create a Sim screens.
The New Year’s Resolution menu now correctly appears when making a resolution.
Scout’s Badge Progress UI no longer appears without text.

You can check out the Patch Notes here https://www.ea.com/games/the-sims/the-sims-4/news/update-6-17-2025

We'll be sharing a new Laundry List soon regarding community reported issues we're currently investigating and aiming to resolve in the next Base Game update.

Please continue upvoting and reporting issues on our forums, it really helps our team prioritize the bugs you want to see fixed! https://forums.ea.com/category/the-sims-4-en

🗒️ Thank you for your patience while we investigated the Rain Indoors issue. We’re happy to share that we've identified a fix that would address this in the next update, and will confirm via the upcoming Laundry List.

<@&1151759657363320837>

[signal aurora]

We’re aware of a crashing issue some console players are experiencing since the June 17 update. While we investigate the cause please manually save regularly, and stay tuned for updates as we monitor any potential impact to the Nature’s Calling Event.

<@&1151759657363320837>

[signal aurora]

Today’s Laundry List is here addressing the Rain Indoors issue, along with other top community-reported issues we're currently aiming to resolve in next week's update. Learn more: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-june-25-2025?

Thanks for all your patience! Please continue sharing any issues you’re experiencing on The Sims 4 Forums https://forums.ea.com/category/the-sims-4-en

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC file for today's base game update in the attached .zip file below 👇

[signal aurora]

Today's update brings glass walls and roof plants to Base Game! We're also addressing several community-reported issues as reported in our Laundry List last week, including raining indoors!

But, that's not all! We also have some quality of life improvements coming to Base Game today including Inventory improvements, a Notebook refresh, and an updated Household Collection interface.

Learn more here: https://www.ea.com/games/the-sims/the-sims-4/news/update-7-1-2025

<@&1151759657363320837>

[signal aurora]

We are actively investigating issues related to Sim pregnancy, including missing pregnancy tests, baby bumps, & interactions.

We are tracking them here on EA Forums: https://forums.ea.com/idea/the-sims-4-bug-reports-en/no-pregnancy-test-to-take/12297157

Any information or saves can aid our investigation, so please provide via the forums.

As the team works towards resolutions for pregnant Sims, we've identified solutions to drag & drop for cleaning and the disappearing hobby board. These two issues alongside a few others will be resolved on July 10 with the release of Enchanted by Nature.

<@&1151759657363320837>

[signal aurora]

A patch is rolling out now for The Sims 4 with fixes addressing the following:

• The ability to drag spoiled items from Object and Sim inventories to the trash or sink has been restored.

• The Sharing is Caring Whiteboard can be placed once again!

• Gnomes have stopped constantly wiggling, jumping, or shaking after being placed from Build Mode.

• Plants will keep their names and information when placing a Lot with gardened Plants from the Gallery.

• Household members that have custom painting and are placed via Manage Households no longer lose their texture when you switch to that household. This includes Cats, Dogs, Horses, Werewolves, Fairies, and regular Sims.

• Seed packets from Gnomes can now go into your Sim's inventory with the "Put in Inventory" interaction.

• We have addressed stability issues introduced in a prior update on consoles. We will continue to monitor closely.

Coming soon:

We've identified the issues impacting Sim pregnancy; this change was made as part of tech optimizations, however after consideration we're working to revert this to resolve these issues. You can can learn how to store a previous save here: https://help.ea.com/en/help/the-sims/the-sims-4/how-to-restore-a-previous-saved-game-in-the-sims-4/

We recognize the impact this change has had, especially for mods. You can see our FAQ here: https://help.ea.com/en/help/the-sims/the-sims-4/mods-and-the-sims-4-game-updates/

<@&1151759657363320837>

[signal aurora]

Tomorrow, a patch for The Sims 4 will be released, reverting the changes made to pregnancy to resolve the issues reported after the July 1st update. Thank you for your patience and for reporting to the EA Forums.

We are also investigating the reports & tuning settings for ailments. In the meantime, you can reduce the frequency of ailments via the "Enable Balance & Imbalance" toggle in the "Game Options" and "Pack Settings" section of The Sims 4.

<@&1151759657363320837>

[signal aurora]

The Sims 4 has an update rolling out across all platforms that will revert pregnancy functionality back to what it was before the Base Game Patch on July 1st 2025.

These issues were related to performance optimizations and have now been reverted to resolve the issues. Any Sim pregnancy related mods should return to their pre-update functionality, though you should still check with the specific mod author for updates.

Thank you for your patience and for reporting to the EA Forums.

<@&1151759657363320837>

[signal aurora]

📢 ** Incoming Sims 4 Update Next Week!**

Next week’s patch brings a round of improvements based on your feedback:

🟢 In Enchanted by Nature, Ailment frequency will be reduced by up to 75% and improvements to Balance will also reduce Ailments further.

🟢 Additional info will be shared about how Ailments work and when Fairy Wings should be visible.

🟢 Plus, we’re looking to address a few top community-reported concerns, including the missing Werewolf nose colors.

Thanks for all your support and feedback! Please continue to utilize the forums via #ea-forums-help-links to upvote, report, and share saves for any issues you're seeing, it really helps our development team. https://forums.ea.com/category/the-sims-4-en

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC file for today's base game update in the attached .zip file below 👇

[signal aurora]

**The Sims 4 has an update rolling out now! **

The update we announced last week is rolling out across all platforms now! It will address some of top community concerns including:

In Enchanted by Nature, Ailment frequency will be significantly reduced and improvements to Balance will also reduce Ailments further.
Share additional info about how Ailments work and when Fairy Wings should be visible.
Fixes for several top community-reported concerns, including the missing Werewolf nose colors.

Learn more here: https://www.ea.com/games/the-sims/the-sims-4/news/update-7-29-2025

Thanks for all your support and feedback! Please continue to utilize the forums via #ea-forum-help-links to upvote, report, and share saves for any issues you're seeing, it really helps our development team. https://forums.ea.com/category/the-sims-4-en

<@&1151759657363320837>

[signal aurora]

We've heard your feedback on Ailment tuning in Enchanted by Nature and we're developing a toggle to enable or disable Ailments spreading contagiously, coming in a future patch. Once disabled, Sims who already have Ailments will need to wait it out or seek a cure, but no more Sims will contract Ailments through spontaneous spread. By disabling both Enable Balance & Imbalance and Enable Ailment Spread, this will disable all natural sources of Ailments.

We’ll have more info to share with you once we’ve confirmed a release date.

<@&1151759657363320837>

[signal aurora]

A new update is here!

Today's update brings you a handful of new features intended to improve performance and your experience.

New Skin Details, learn more in #ts4-announcements
Enchanted by Nature Ailments Toggle
Pack Select feature
and more!

Note: There was an error in some messaging in the update today so please make sure you download the SDX update as well. You can make sure your SDX drops are enabled via Game Options > Sims Delivery by checking the box that allows auto downloads.

Learn about all the updates here: https://www.ea.com/games/the-sims/the-sims-4/news/update-8-19-2025

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

You can find the TDESC file for today's base game update in the attached .zip file below 👇

[signal aurora]

Sul Sul Simmers,

We’ve received questions from players with concerns about the For Rent Expansion Pack and save file issues in The Sims 4. Today we’re sharing a detailed update on this, but here’s a quick TLDR;

1️⃣ We’ve fixed 29 community reported issues on For Rent, and have 37 currently under investigation, with 11 requiring more info from players. 2 of those issues are related to save file concerns, with a combined total of 222 votes from players. We have a partial fix currently identified for the issue with the most votes, and will share updates as we have them.

2️⃣ For save file issues more broadly, we’re currently aware of 6 issues that players correlate with save corruption. Our investigations show this is a complex situation; it’s not a single bug and given the huge variance in devices, setups, packs, and other factors, will continue to require thorough investigation by our team. We’re committed to tackling this and any detailed reports players can share will really help us progress.

3️⃣ If you’re experiencing a serious issue with your game, please use this post as an easy way to report the issue by answering the questions outlined: https://forums.ea.com/blog/the-sims-game-info-hub-en/investigating-game-launch--save-file-issues/12500161

▶️ You can read the full update here: https://forums.ea.com/blog/the-sims-game-info-hub-en/community-concerns-with-save-file-issues/12487619

🗓️ We’re also launching a new feedback section here on Discord on <t:1756314000> so you can continue to help shape the future of The Sims. We’d love to hear your thoughts, take part in upcoming surveys, and join the conversation with our team and your fellow Simmers.

<@&1151759657363320837>

[cyan silo]

Sul Sul Simmers,

An update is rolling out now that resolves the extended length of time the “Confirm” button remained greyed out after players disable packs based on community feedback.

NOTE: The actual time delay is largely specific to the specs of your machine, though some delay on the Confirm button is necessary to ensure that all selected packs are fully loaded before players can confirm any changes. This delay ensures packs load correctly, which provides a smoother and safer experience for players when managing their pack selections.

Thanks for all your patience. Please continue sharing any issues you’re experiencing on The Sims 4 Forums https://forums.ea.com/category/the-sims-4-en

<@&1151759657363320837>

[minor zodiac]

Sul Sul Simmers,

We're aware some script mods were impacted by our Aug 19 update. If you’re experiencing issues after fully removing mods or never use mods, please post & share your file to aid our investigation: https://forums.ea.com/idea/the-sims-4-bug-reports-en/pcmac-cannot-load-into-lots-after-aug-19-update/12543317

Please note: The Sims Team doesn't pre-screen, endorse, or support specific Mods or Custom Content. Use Mods and Custom Content with caution, and understand there may be risks.

<@&1151759657363320837>

[minor zodiac]

The Sims 4 Quality of Life Roadmap

Simmers,

Our top priority is to provide a fun, positive experience for all players. We see your feedback on technical issues, and game performance, and we want to reassure you that your concerns are heard.

Over the next 8 weeks, our dedicated teams will dive in to resolve current issues and get ahead of unforeseen technical disruptions.

For full details: https://www.ea.com/games/the-sims/the-sims-4/news/quality-of-life-roadmap

September 2025: Base Game Update

We are pulling the September base game update forward to give us additional time for us to quickly identify and address any potential issues that may take place across players’ various setups and game configurations. It also allows mod creators to prepare their content before the launch of the Adventure Awaits Expansion Pack.

-PC/Mac: September 18
-Console: September 23 (after additional verification)
Console players will see this update after it goes through verification. Since PC and Mac will be on a newer game version until the PlayStation & Xbox update on September 23, console players will need to use the PlayStation and Xbox filters in the Gallery until you receive the update.
-For Mod Creators: TDESC files will be shared in The Sims Discord ahead of the update.
-Coming Information on Update: Laundry List on September 16 & Patch Notes on September 18.

September 2025: Community Prioritized Fixes

We’re doubling down efforts to focus on the most impactful issues players want resolved on the EA Forums. With our commitment to quality, and providing a smooth and enjoyable game experience, we’ll tackle as many issues as possible based on the top voted issues.

We’re looking at the top voted issues in the “Under Investigation” and “Needs Info” statuses in The Sims 4 Bug Reports | EA Forums.
The earlier we receive votes, the better.
We’ll provide an update on our progress if we’re unable to address top-voted issues in our October Laundry List.
This is in addition to our ongoing save file investigations. Please continue to report and upvote the issues that matter most to you — your participation directly shapes future updates.
For instructions, see the “How It Works” section of the full announcement.

October 2025: Monitoring & Addressing Fixes

We’re completing compliance tests across platforms and multiple levels of quality verification for the Adventure Awaits Expansion Pack, including playtesting with The Sims team and a paid group of experienced Sims players from the community.
On October 2, the Adventure Awaits Expansion Pack will be released, and monitoring will continue through the EA Forums to ensure any unforeseen issues are fixed in a timely manner.

November 2025: Fixes & Freebies for Everyone

November 4. Mark your calendars. This will be a big day!
Not only will you see fixes based on your feedback, but the update will also include some new, free content for all players.

The Ongoing Work

We assure you that we’re aware of the issues impacting your play experiences, and your voices matter to us. Whether it’s gameplay, Create a Sim issues, or just a visual bug, utilizing the EA Forums and casting your votes will directly shape our future updates and changes to The Sims 4.

<@&1151759657363320837>

[minor zodiac]

Sul Sul Simmers!

A new Laundry List is here for The Sims 4 tackling top community reports that we're aiming to resolve in an upcoming base game update.

Top issues for this Laundry List include:

• Gnome brought to life for Upgrades and Repairs keeps upgrading toilets with Composting Container leading to toilets catching fire.
• Sims with the entrepreneurial trait experience sudden jumps in career level.
• The Holiday menu closes when switching between Sims.
• Tenant events are resolved as a failure even after the Property Owner fixes what’s needed on the Tenant’s lot.

And many more! You can read the full Laundry List right here: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-september-16th-2025

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

We are releasing the TDESC file ahead of Thursday's base game update to you today, in the attached .zip file below 👇

[minor zodiac]

Sul Sul Simmers!

Today's update is available now on PC & Mac, with console to follow on Sep 23. This update includes a new community venue type, event filtering, and fixes for top voted issues like gnomes causing fires.

https://www.ea.com/games/the-sims/the-sims-4/news/update-9-18-2025

Players on Windows PCs can also opt into early access to the new Memory Boost feature starting Sep 23. Memory Boost delivers performance improvements by optimizing memory usage, reducing lag, improving frame rates, and helping to prevent memory-related crashes.

https://forums.ea.com/blog/the-sims-game-info-hub-en/memory-boost---step-by-step-guide/12559448

<@&1151759657363320837>

[minor zodiac]

Simmers!

Our latest base game update is now available on PlayStation and Xbox, bringing parity with PC and Mac platforms who received the update on September 18th. You will no longer need to use the console Gallery filters.

https://www.ea.com/games/the-sims/the-sims-4/news/update-9-18-2025

Windows PC players can also now opt-in now to the new Memory Boost feature. To prevent errors when saving, before enabling Memory Boost you'll want to make sure to add the TS4_x64_fpb.exe executable as an exception to your antivirus program.

https://forums.ea.com/blog/the-sims-game-info-hub-en/memory-boost---step-by-step-guide/12559448

<@&1151759657363320837>

[minor zodiac]

Simmers!

Thank you for all of your feedback on the new playground venues. Today I can confirm that on October 2nd with the launch of Adventure Awaits the requirements for playground venues will be adjusted from 6 objects, down to 4.

Edit: Playground venues will have their requirements reduced from 6 to 4 items (not 3) on October 2 with the launch of Adventure Awaits, which is possible with base game items.

https://forums.ea.com/discussions/the-sims-4-feedback-en/new-playground-equipment-requirements-6-are-too-high/12608031

<@&1151759657363320837>

[minor zodiac]

Simmers,

We are investigating reports that the BB.MoveObjects cheat may cause issues with the Place a Stuffed Animal near a Toybox challenge in the Forever Friends Event.

If you are unable to progress this challenge please disable the BB.MoveObjects cheat, then restart your game.

If you are unable to progress after disabling the cheat and restarting, you may need to complete this challenge in a household that has never used the BB.MoveObjects cheat.

More information in the EA Forums link below: https://forums.ea.com/idea/the-sims-4-bug-reports-en/ffqe-week-1-tasks-not-completing/12640880

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

We are releasing the TDESC file ahead of Thursday's base game update to you today, in the attached .zip file below 👇

[minor zodiac]

Sul Sul Simmers,

In August, we shared our commitment to investigating concerns around save file corruption. Today, we’re updating you on the progress our dedicated team has made and the current status of our save file investigations.

From attempting to reproduce the issues reported by players both with and without mods, we've identified the following issues as strong leads.

• Scratch Files - These are important but temporary files the game relies on, and reports suggest they may be disappearing or getting deleted, which could trigger corruption.
• Lot Data Issues - We’ve reproduced cases internally of endless loading/white screens linked to certain build behaviors, such as super-stuffed Lots, with and without mods.

Additional areas of focus for the team can be found in the full update, available on the EA Forums.

Our Next Steps:

• We’re continuing to test venue & lot type data transfer across saves.
• We’re deepening our investigation into scratch file deletion and common external programs.
• We’re exploring historical cases of save bloat (like issues in San Myshuno) to understand potential connections.
• We’re removing the Residential Rental Unit cheat, bb.increaserentalunitcap, in an upcoming update, as a preventative step while broader fixes are developed. While we take player agency seriously, out of an abundance of caution, this step is needed to mitigate its potential risk.

While many players continue to play without interruption, we understand that experiencing these issues is frustrating, and we remain committed to making progress against them. We know how much your saves mean to you - they represent countless hours of creativity, storytelling, and play. Please continue to share reports with us, as each one brings us closer to understanding and resolving these issues.

We’ve committed to transparency, and while we don’t have all the answers yet, progress is being made every day. Thank you for your patience, your feedback, and your passion for The Sims.

A full detailed update is available on the EA Forums: https://forums.ea.com/blog/the-sims-game-info-hub-en/community-concerns-with-save-file-issues---october-update/12690410

<@&1151759657363320837>

[minor zodiac]

Simmers,

We've released a small patch to resolve the community reported issues of water damaged Plopsy listings & a tuning change to lower the required items for playground venues from 6 to 4.

Thanks for your ongoing feedback.

https://forums.ea.com/idea/the-sims-4-bug-reports-en/nksp-cant-list-craftables-on-plopsy-ruined-by-water/12596262

<@&1151759657363320837>

[minor zodiac]

Simmers,

We’ve rolled out Memory Boost in early access for Windows PC to make The Sims 4 run smoother. Try it out and tell us what you think on the EA Forums - your feedback helps shape future updates.

https://forums.ea.com/blog/the-sims-game-info-hub-en/memory-boost---step-by-step-guide/12559448

<@&1151759657363320837>

[ancient hollow]

Simmers,

On November 4 we’ll release a large update fixing 150+ community reported issues & bring new free items to The Sims 4.

Top 5 Most Voted Fixes:

• Identified and resolved some cases of photos turning black in inventory when taken with the camera. Applies to new saves only.
• Sabotage interaction is no longer available on objects without completing Deviance aspiration.
• When the Mixologist is in conversation with NPCs, they'll break out of it if a drink order is queued up and be more responsive.
• Children should now more clearly inherit some features from their parents. There may still be some variation (a child's nose may be slightly wider than their parent's, for example, but you should be able to see distinct features passed down between generations; if both parents have large ears, the child probably will too.
• Relationship decay after having a baby was too fast and was destroying relationships. It has been slowed.

Full fix list here: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-october-27th-2025

<@&1151759657363320837>

[cyan silo]

Sul sul, Simmers! 👋

We've got something special lined up. Join us <t:1761930000:F> for a live chat with Dave Miotke (Senior Production Director) and Alex Smith (QA) in #qol-qna! They'll be there for 1 hour to talk about our ongoing efforts to tackle community-raised issues, answer your questions about fixes, and share a look at what's ahead as we continue delivering consistent updates going forward.

Ahead of our chat Dave, has a special update for you in this attached video about the 150+ fixes coming to the game on Nov 4. Want to dive in deeper for the upcoming fixes check out the Laundry List!

The Q&A channel will open for messaging when the event starts, so be ready to drop your questions once it goes live. Don't forget to hit the "Interested" button in the Discord event for a reminder. See you there! 💚

<@&1151759657363320837>

[cyan silo]

Sul Sul, Simmers,

We’re live with Dave and Alex for the next hour, head over to #qol-qna and get chatting! A quick reminder that today’s session is focused on our Laundry List items, bug fixes, and community-reported gameplay issues. For this Q&A, we won’t be covering anything outside of the topics listed, so please keep questions on topic so we can make the most of the hour together. See you in chat! 💚

<@&1151759657363320835>

[minor zodiac]

Sul Sul, Mod creators! 👋

We are releasing the TDESC file ahead of tomorrow's base game update to you today, in the attached .zip file below 👇

[minor zodiac]

Sul Sul, Simmers!

Today's base game update brings 150+ bug fixes from your votes on EA Forums, a free West African-themed SDX drop, a new hairstyle, and a community-made milestone item from right here on The Sims Discord.

Read the full notes at https://www.ea.com/games/the-sims/the-sims-4/news/update-11-4-2025

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers!

Your The Sims 4 saves are legacies, builds, and stories - don’t lose them. Backups protect you from overwrites, hardware issues, file corruption, and let you roll back mishaps (👀 ||killer rabbit||) or preserve milestones (save after baby #99 in the 100 Baby Challenge).

When to back up

• ✅ Weekly, regularly
• ✅ Before base game updates or installing new packs
• ✅ After finishing a big build
• ✅ When adding/removing mods
• ✅ Before switching to a new PC - or even moving your current one

TL;DR: Back up early and often so you can restore progress anytime and keep your households and builds safe.

Sound like a plan? Click the link below to read more on EA Forums https://forums.ea.com/blog/the-sims-game-info-hub-en/backing-up-saves-in-the-sims-4---keep-your-sims-safe/12913482

[minor zodiac]

Sul Sul, Simmers

Alongside our ongoing work on save file investigations and our Quality of Life roadmap, we’re sharing some behind‑the‑scenes insight into how we make The Sims 4 the best experience for everyone. Our team puts a lot of love into every pack and update, running meticulous performance tests across many platforms - including min‑spec machines - to keep things smooth.

From QA to You - What You’ll Learn

• ✅ How to build with performance in mind

• ✅ Smart ways to utilize cheats

• ✅ Play patterns to experience the game more performantly

Who This Helps
All players, and especially anyone pushing hardware limits or heavily using in‑game systems - which can increase the chance of error codes, lots failing to load, or other memory‑related issues.

Click the link below to learn more over on EA Forums! 👇
https://forums.ea.com/blog/the-sims-game-info-hub-en/dag-dag-to-lag-improving-the-sims-4-performance/12913577

[minor zodiac]

Sul Sul, Simmers!

Our team’s been hard at work digging into the biggest save file headaches, from infinite loading screens to disappearing Lots, and we’re ready to share what’s new. With the help of a new Python-based analysis tool (and your save submissions!), we’ve uncovered several core issues and made real progress toward long-term fixes.

Recent Fixes

• Infinite Loading: We’ve resolved an issue where converting Penthouses or Dorms into Residential Rentals could cause endless loading. This fix shipped in the November 4th Base Game update.
• Error Codes 109 & 123: Root causes have been identified and fixed in the saves they appeared in. Expect these fixes in December’s Base Game Update. While the errors may still appear for other reasons, we’ve closed off a major source.

Ongoing Investigations

• Protobuf Overflow: Some missing or corrupted Lots stem from save files growing too large to store all their data. Our Memory Boost feature appears to reduce the risk, and we’re running tests with intentionally oversized saves to confirm.
• Error 801: We’re tracking a race condition that can crash games before loading. To help prevent conflicts, scratch files will soon move locations, improving cloud backup stability.
• Modded & Overstuffed Lots: We’re studying how complex builds, cheats, and Gallery downloads can introduce lingering or incompatible data, even between saves.

What’s Next
We’re gathering more info through a Missing Lot Data Survey - especially about saves affected by overflow, Memory Boost behavior, or leftover mod data. Every submission helps us pinpoint new patterns and close in on permanent solutions.

There’s no single “patient zero” for corruption, it’s really a case of “18 bugs in a trench coat.” But with your support, we’re breaking down each cause and strengthening save stability for everyone.

Thank you for your patience, your feedback, and your passion. We’ll be back next month with another update on our progress.

These are just the highlights from our full blog post, you can read the full update right here over on EA Forums.

<@&1151759657363320837>

[minor zodiac]

Me again, Simmers! 👋

In case you missed it alongside our November Save File Investigation update we shared above, we’ve posted a new blog focused on how mods and game updates can work together in The Sims 4.

Learn how to keep your game running smoothly after updates, and stay in the know over on our EA Forums here

<@&1151759657363320837>

[minor zodiac]

Sul Sul!

The Sims 4 has endless possibilities. We’re sharing how we wrangle the complexity and our commitment to resolving top player concerns.

https://x.ea.com/87427

<@&1151759657363320837>

[cyan silo]

Sul Sul, Simmers!

Just a friendly 24 hour reminder before our next Sims Team Q&A goes live!

Alex (QA) and Morgan (Producer) will be dropping by tomorrow <t:1764104400:F> in #nov-sims-team-qna to chat about the upcoming December 2nd update. Alex might sneak in a sports analogy or two while Morgan dives into Sims lore, so feel free to join the conversation about those topics too!

Don't forget to head over to Channels & Roles and pick up the Sims Labs role so you can join the convo! 💬

See you there!

<@&1151759657363320835>

[minor zodiac]

Sul Sul, Simmers,

Today’s Laundry List is here, highlighting top community-reported issues we’re aiming to fix in our next Base Game update. Fixes include improvements to the privacy mosaic, voice tones, traveling between worlds/Lots & more.

Top 5 Most Voted Fixes:

• Child, Teen, Young Adult, Adult, and Elder Sims will once again no longer have clothing visible under their privacy mosaic. However, the cause of the issue is different for other ages and we’re still investigating those instances to hopefully fix in an upcoming update. (Base Game)
• Sims are now able to travel between world/lots without the Seasons screen popping up. (Seasons)
• Male Gallery Sims will no longer have high-pitched voices. Their correct voice tone will be used. This fix is not retroactive and will only affect future saves going forward. (Lovestruck)
• We fixed an instance of Save Corruption that was resulting in Error code: 123:b378c837: In this Save, a Sim was dead, a ghost, and min LOD (Not actively engaged with by the player), which was causing some code around Small Business careers to crash the game on load. We made it so that if a Sim is referenced in this situation the game will not crash when trying to load. (Business & Hobbies)
• Made progress on Children being taken away despite not being neglected. More investigation is required before we mark this one as fully resolved. (Life & Death)

As always, for the full list of fixes you can click right here

<@&1151759657363320837>

[minor zodiac]

Sul Sul, mod creators! 👋

We have a couple of mod related updates for you today. First, we’re releasing the TDESC for the December 2nd Base Game update to you now, you can find it in the .Zip file below as usual.

Second, with this release our UI teams have shifted from using Adobe Flash to Adobe Animate to allow us to work more efficiently on UI changes, and to continue delivering content in this area for years to come. If you create mods that touch UI elements, you’ll want to ensure that your tools are also compatible with Adobe Animate going forward. Players will not see any changes, this update only concerns UI modders and their tools.

There were no changes to the structure of the classes or the programming language, but please ensure that your tools are compatible with our new Adobe Animate files.

[cyan silo]

Sul Sul, Simmers!

We’re live right now in #nov-sims-team-qna for our Sims Team Q&A! 🎉

Alex (QA) and Morgan (Producer) are in the channel and ready to chat all about the upcoming December 2nd update, so come join the conversation!

Earlier this morning, we released our Laundry List! Be sure to check it out #sims-direct, and once you’ve had a look, head over to #1442927841875591198 to share your suggestions for what the Laundry List should be called going forward.

And if you haven’t already, don’t forget to grab the Sims Labs role in id:customize so you can participate. 💬

See you there!

<@&1151759657363320835>

[minor zodiac]

Sul Sul, Simmers,

Just a reminder that we have a Base Game update tomorrow, December 2nd. If you use mods, now would be a great time to prepare by reading through our Mods + Game Updates blog!

https://forums.ea.com/blog/the-sims-game-info-hub-en/mods--game-updates-best-practices-and-getting-you-back-into-the-sims-4/12938569

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers!

Today's update brings new furniture swatches, Kit announcements, and quality-of-life fixes for your Sims.

Read the full notes at https://ea.com/games/the-sims/the-sims-4/news/update-12-2-2025

<@&1151759657363320837>

[ancient hollow]

Sul Sul, Simmers

We’re aware of an issue in CAS showing the correct icons for Turn On/Turns Offs. We’re currently investigating a fix and will update this thread when we have more info: https://forums.ea.com/idea/the-sims-4-bug-reports-en/ui-turn-onsturn-offs-broken/12981725

[minor zodiac]

Sul Sul, Simmers!

Over the past few months we’ve been sharing our progress with you as we work our way through concerns about save file issues, disappearing Lots, white screens, and loading problems. We know how frustrating it is when a beloved save doesn’t behave the way it should, and we want to keep you in the loop about the work happening behind the scenes to protect your hard-earned progress, stories, and creations.

In early 2026 you can expect to see fixes for flea market items disappearing and reappearing, more fixes around photos turning black, our previously announced moving of scratch files, and more. For the scratch files, we will be staggering the roll out behind the scenes so that we can closely monitor for any issues before a full roll out to all players. You can also expect more updates from the team on our save file investigations, including testing around our investigations into mod data being shared via the Gallery.

We’ll be back early in the new year with more to share, and as always, you can stay tuned to our social channels like TheSimsDirect on X and The Sims Discord for ongoing news.

Thanks for sticking with us, for sharing your saves, and for helping us make The Sims 4 safer and more stable for everyone.

We’ll see you back here in January with more updates.

Click here to read the full blog on EA Forums, including a recap of our monthly updates on save file investigations.

<@&1151759657363320837>

[cyan silo]

Sul Sul, Simmers! 👋

We're always pushing to improve The Sims 4, and it's all possible thanks to the support from our QA team and your feedback!

Want to know how it all works? Join us for a special Developer Q&A with Alex Smith, where we'll dive into the world of QA: how we track down bugs, what it takes to test our updates, and how your feedback helps us make The Sims 4 better for everyone!

Jump into Sims Labs, our community space for sharing feedback, joining discussions, and getting a sneak peek at what's coming next. Remember to grab the Sims Labs role in id:customize so you're ready for the Q&A on <t:1765990800:F> with Alex!

Also, do you have feedback or ideas you want us to explore in our ongoing blog series? Head over to https://discord.com/channels/1151759657283629076/1450225798886850580 to help shape our future blog series and share what you want to see spotlighted. Plus, if you missed it, check out our Nov 25th Laundry List to catch up on recent bug fixes and updates.

See you there! 💚

<@&1151759657363320835>

[cyan silo]

Sul Sul, Simmers!

Our Developer Q&A session is kicking of right now in #how-qa-works-qna! Curious about how The Sims 4 gets even better with help from QA and your feedback? Alex is here to chat for 1 hour about all things QA related! See you there. 💚

<@&1151759657363320835>

[minor zodiac]

Simmers,

Today’s Laundry List is here, highlighting top community-reported issues we’re aiming to fix in our next Base Game update. Fixes include Gallery improvements, Idle animations around Sims caring for infants, additional fixes around black and blank photos, and more.

Click here for the full list: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-january-6th-2026

<@&1151759657363320837>

[ancient hollow]

Simmers, we’re aware some players are unable to access Events & Gallery in The Sims 4. The team is actively investigating and working on a fix. We’ll share updates as they’re available, thanks for your patience. <@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers,

We have a Base Game update coming on Tuesday, January 13th. If you use mods or CC, now would be a great time to prepare by reading through our Mods + Game Updates blog! 👇

https://forums.ea.com/blog/the-sims-game-info-hub-en/mods--game-updates-best-practices-and-getting-you-back-into-the-sims-4/12938569

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers! 👋

Today's update brings new Coach items, fixes for paintings and photos, 40+ tagging fixes, Gallery improvements, a new changelog to help modders, and more!

Also in today's update hairs in the Afro Textured CAS category were renamed to Curly. This is a temporary change; our next update in early Feb will have both Curly and Afro Textured hair style tags to make finding the right look easier than ever

Read the full notes at: https://www.ea.com/games/the-sims/the-sims-4/news/update-1-13-2026

<@&1151759657363320837>

[cyan silo]

Sul Sul, Simmers! 👋

We're currently testing a new feature and are looking for save files with multi-generational families to help us with testing. Ideally, these saves would include several generations with family connections such as marriages, children, cousins, aunts, uncles, and great grandparents.

What we're looking for:
Save files with 3+ families spanning 3–5+ generations.
Lots of interconnected family relationships (cousins, aunts/uncles, great-aunts/uncles, etc.)
Bonus if larger families have intermarried, linking family trees.
Any packs are welcome, including base game!
Mods are fine to include!

Navigation:
You can usually find your save files here
Documents \ Electronic Arts \ The Sims 4 \ saves

Share your save files here: https://forums.ea.com/blog/the-sims-game-info-hub-en/share-your-multi-generational-save-files-with-maxis/13095193

Thanks so much for your help, we really appreciate you supporting our testing efforts!

<@&1151759657363320837>

[minor zodiac]

Heads up Simmers!

In addition to the Regal Treasures Digital Content, any purchase of The Sims 4: Royalty & Legacy from now until March 15th, 2026 includes both the Silver Screen Style and Tea Time Solarium Kits for free.

Click the link for more information: https://www.ea.com/games/the-sims/the-sims-4/buy/addon/the-sims-4-royalty-and-legacy-grand-bundle

<@&1151759657363320837>

[minor zodiac]

Simmers,

We have identified a fix for the issue causing photos to turn black that was reported after our recent Base Game update. You can expect to see this fix in our next Base Game update in early February.

More info here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/photos-turn-black-patch-1-120-1402-26/13095325

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers,

Today's Laundry List is here, with fixes for UI issues, Build Mode room assignments, L-shaped staircases, & additional fixes for black photos. We also have important updates for mod users & save integrity investigation updates.

Here’s the list of the top community concerns we’re investigating for our next update:

• [EA Forums] Resolved an issue that caused photos to turn black discovered after the January 13th Base Game update.
• [EA Forums] Fixed a UI issue in Create a Sim that was preventing elements from displaying in turn ons and turn offs, as well as the like and dislike buttons.
• [EA Forums] Resolved an issue that could prevent room type assignments in Build Mode.
• [EA Forums] Simple Slattered and MasterCraft staircases no longer have an extra board when placing L-shaped stairs.
• [EA Forums] Resolved an issue causing nail asset yfAcc_ManiNaturalShort_SolidDirt to cause a metallic effect to the entire body.

Updates on Top Community Voted Issues

Our team continues to investigate other community concerns for future fixes. Please note that some topics can be complicated to replicate and require an extended investigation on our end, so even though we are actively reviewing, it’s not a guarantee that we’ll have an immediate fix for it in the upcoming patch. This includes the following top voted issues:

• Eyes/Eyelids Issues (Patch 1.110.265/2.01) - Work continues on this top community reported concern, and preliminary behind the scenes work went out as part of the January 13th Base Game update, we hope to have more to share soon on this one!
• Disappearances of Pets and Horses in Premade Households - The team feels they are circling a fix for this issue, and we’re hoping to have a fix for internal testing soon. We’ll share more on this one as soon as we’re able.
• Strangers in your conversation - We've begun investigating this issue, and the team is working on some new theories that could lead to fixes that we hope to share soon.
• Animals stuck/disappeared in inventory - We are testing potential fixes for this issue that look promising so far, we hope to have more to share shortly.
• Sims obsessively use objects - We have several proposed fixes under investigation for issues reported in this thread, we’ll share new information as it becomes available.

Click here for the full list, including important updates for mod users and save integrity updates.

<@&1151759657363320837>

[cyan silo]

Sul Sul, Simmers! 👋

We'd love to hear your thoughts about the Socialization Pie Menu and Sorting of interactions in The Sims 4. What do we mean by "Socialization"? It's the interactive menu that appears when you click on another Sim and choose how to interact with them. 💬

Your experiences and suggestions help us make social interactions in game even better! Grab the Sims Labs role in id:customize, and once you’ve done that head over to #1466176086416294217 under Sims Labs and provide your feedback!

<@&1410309453198135416>

[minor zodiac]

Mod Users - Prepare for the Feb 3 Base Game Update

Sul Sul, Simmers,

We have an upcoming Base Game update on February 3 that will bring improved and expanded functionality to family trees, genealogy and relationship data. We're really excited to share these improvements with you, and will provide full details very soon over at @TheSims on X and The Sims Newsroom.

As this update will change core systems, our testing has shown this will affect mods that extend or interpret that data. This could impact your game in a range of ways; from missing relatives, unexpected relationship changes, or in a few cases, the game not launching.

If you use mods, we strongly recommend removing them before February 3 and waiting until the creators confirm compatibility. You can also check out The Sims 4 Mods & Custom Content forums for additional information from the community.

Thank you for your patience and for giving mod authors the time they need to update their work, helping ensure your Sims’ family stories continue smoothly.

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators! 👋

We are releasing the TDESC file ahead of tomorrow's base game update to you today, in the attached .zip file below 👇

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers!

Today, we’re sharing a meaningful change to how The Sims 4 team tracks and communicates player reported issues and their current status on the EA Forums. Based on community feedback and our commitment to transparency, we recognized that our previous forum bug-tracking approach wasn’t always as clear as it could be. For players, it could be difficult to tell whether an issue had been acknowledged, was under investigation, or was actively being worked on.

This update improves how issue status is communicated, making it easier to follow progress and understand where things stand as feedback moves through the team.

What’s changing?

Our new approach introduces clearer, more consistent bug statuses that better reflect what’s actually happening behind the scenes. Statuses are now more descriptive and purpose-driven, providing meaningful insight into where an issue currently stands. Clearer communication also helps set better expectations. When an issue is marked as under investigation, validating report, or verified, that status should actually mean something specific and reliable.

You’ll also see key statuses highlighted in the Bug Forum sidebar to make tracking progress easier.

Click here to check out the full post over on the EA Forums, including our updated statuses and new sidebar format.

[minor zodiac]

Simmers,

We’re aware that some of you are experiencing issues with today’s Base Game Update. We know how disruptive this can be, and our teams are actively working on it. We’ll share next steps as soon as we have more information.

<@&1151759657363320837>

[minor zodiac]

Thanks for your patience, The Sims 4 update is rolling out now. If you haven't updated yet, please do.

If you started to update earlier, you may need to clear your cache to see the correct update. Instructions here

<@&1151759657363320837>

Sul Sul, Simmers,

Today's Base Game update brings an updated Family Tree with new relationship labels, flared staircases, new Create a Sim filters, jewel-toned nails, and bug fixes for top community reported issues like:

• Photos/Paintings turn Black/white (Patch 1.120.140/2.26)) - Resolved an issue that caused photos to turn black, discovered after the January 13th Base Game update.
• UI Exception 1069: UI Corruption while playing Scenario - Fixed additional instances of an issue where entering and exiting Build Mode during Scenarios with goals would cause the UI to disappear or the game to become unresponsive.
• Some Book Cover change when placed on a retail display - Book covers for Baking, Wellness, Snowboarding, Rock Climbing, Herbalism and Photography books should no longer change when placed on retail displays. Fabrication and Mixology skill books no longer have the same book cover.
• Some rooms don't have outline/don't allow room type assignment - Resolved an issue that could prevent room type assignments in Build Mode.
• Simple Slattered/Mastercraft staircase add extra board on L-Shaped stairs - Simple Slattered and MasterCraft staircases no longer have an extra board when placing L-shaped stairs.

Click here for the full patch notes!

<@&1151759657363320837>

[ancient hollow]

We apologize for the delay of today’s The Sims 4 Base Game Update for Xbox players. We're actively working to get it live to you & will share updates as soon as we can. Thank you for your patience.

[minor zodiac]

Today's base game update is now available on all platforms, including Xbox. Thank you for your patience while we addressed this.

<@&1151759657363320837>

[minor zodiac]

Simmers, we’re wrapping up final testing on a retroactive fix for the missing railing issue. If everything checks out, it should ship in a small update on Feb 12, we’ll confirm once it’s locked in.

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators!

We are releasing a small Base Game update tomorrow, Feb 12th. Please find the TDESC for the update attached below 👇

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers!

We have a small Base Game update available for you now to resolve player reported issues with missing railings and family trees.

Full notes available here

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers,

We'll have a small Base Game update available this Thursday, February 19th containing fixes for issues with Sims freezing when getting married as well as additional Family Tree fixes.

<@&1151759657363320837>

[minor zodiac]

Simmers,

Today's Base Game update is now live, bringing fixes for Sims freezing during marriage, and Family Tree functionality.

Full notes available here

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers!

We’re continuing our focus on stability, performance, and community feedback in The Sims 4.

Here’s our roadmap of bug fixing updates for 2026

<@&1151759657363320837>

[ancient hollow]

Sul Sul Simmers!

Today's Laundry List shares details about the **50+ fixes that will be coming with our next Base Game Update on March 17th 2026, **including eye and eyelid improvements, missing prom fixes, smarter Sim autonomy, fixes for pets and other animals disappearing, and animals being stuck in Sim inventories.

Full list: https://www.ea.com/games/the-sims/the-sims-4/news/laundry-list-march-10-2026

One area we spent time focusing on, thanks to player feedback, is improving eyes and eyelids! Teams across QA, Tech Art, Animation, and Create a Sim fixed under/over blinking, refined eyelid rotations, updated 280+ animations, improved eyelash skinning, and polished sleep and half-blinks for smoother, more natural results.

You can read a full breakdown and the complete list of animations that were updated here:https://forums.ea.com/blog/the-sims-game-info-hub-en/summary-of-updates-to-sims’-eye-blinking/13174182

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators!

We are releasing a Base Game update tomorrow, March 17th. Please find the TDESC for the update attached below 👇

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers!

We have a Base Game update tomorrow, March 17th. If you use mods, now would be a great time to prepare by reading through our Mods + Game Updates blog on the EA Forums here: https://forums.ea.com/blog/the-sims-game-info-hub-en/mods--game-updates-best-practices-and-getting-you-back-into-the-sims-4/12938569

<@&1151759657363320837>

[minor zodiac]

Simmers, We’re investigating reports that some Mods & CC are not loading in The Sims 4. The team is actively looking into this now, & will share any updates to help you get back to using your favorite content as soon as possible.

We're collecting reports and sharing updates on this EA Forums thread: https://forums.ea.com/discussions/the-sims-4-mods-and-custom-content-en/mods-have-disappeared/13260615

<@&1151759657363320837>

Sul Sul, Simmers,

Today's update includes eye & eyelid improvements, missing prom fixes, smarter Sim autonomy, fixes for pets & other animals disappearing, & animals being stuck in Sim inventories.

Click for the full notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-3-17-2026

<@&1151759657363320837>

[minor zodiac]

We’ve identified the cause of the issue impacting CC and Mods, and are now working on the fix and timing for its release.

We know how important these are to how you play, and will continue to work on resolving this as a top priority. We’ll update you once we have more detailed timing for the fix.

<@&1151759657363320837>

[ancient hollow]

Sul Sul, we have a fix for the issue that was unintentionally impacting CC. This update will start rolling out roughly within the next 15 hours & we’ll confirm once it’s live.

Thanks for your reports & patience while we worked to resolve this asap!

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers!

We have a small patch rolling out now to resolve the issue impacting CC and Mods. Thanks for your reports and your patience while we worked to resolve this for you.

Click here for the full notes: https://forums.ea.com/blog/the-sims-game-info-hub-en/custom-content-is-back-on-the-menu/13263964

<@&1151759657363320837>

[minor zodiac]

Simmers,

We've been investigating the "Failed to launch game" error message & have been tracking via EA Forums at the link below.

We're working on a fix & testing it over the weekend to resolve this ASAP, currently targeting a patch early next week. We'll update you as we can.

https://forums.ea.com/idea/the-sims-4-bug-reports-en/failed-to-launch-error-when-using-cc/13264167/

<@&1151759657363320837>

[minor zodiac]

Simmers,

Today's update resolves the launch issues affecting some CC & Mod users. Your custom content should now load and work as expected. Thanks for the quick reports and data you shared to help us resolve this!

Full notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-3-23-2026

<@&1151759657363320837>

[minor zodiac]

Simmers!

Memory Boost is rolling out to the next small batch of The Sims 4 players! If you're on PC, you can opt in anytime, doing so helps us measure and better understand its impact.

What's Memory Boost? Memory Boost is an opt-in, early access feature available on PC that enhances performance in The Sims 4. It improves how the game uses memory, cuts down on lag, boosts frame rates, and reduces the risk of memory-related crashes.

Learn more and get the step-by-step guide here: https://forums.ea.com/blog/the-sims-game-info-hub-en/memory-boost---step-by-step-guide/12559448

<@&1151759657363320837>

[minor zodiac]

Sul Sul!

We’re collecting feedback on the Gallery sorting changes via the EA Forums, thanks to everyone who’s shared so far.

We’re exploring rolling back the default view based on what we’re hearing and will keep you updated as we have more to share: https://forums.ea.com/discussions/the-sims-4-feedback-en/gallery-default-sort-order-changed-to-most-popular/13261218

<@&1151759657363320837>

[minor zodiac]

Console Simmers,

As we prepare Marketplace for all platforms, Kits will be delisted from the PlayStation Store on April 14 & Microsoft Store on April 16.

They’ll be available in the Marketplace when it launches soon. Thanks for your patience while we work with our partners!

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers,

Today's Base Game update brings fixes for Marketplace Packs showing as deactivated, Gallery improvements, Quality of Life fixes, and brings the Marketplace to Xbox and PlayStation.

Click here for the full notes: https://forums.ea.com/blog/the-sims-game-info-hub-en/console-marketplace--fixes-for-all/13328698

<@&1151759657363320837>

[minor zodiac]

Sul Sul!

We’re currently in final testing for a fix for the Secret Witness sentiment issue and expect it to be included in our Base Game update in May. We’re also wrapping up work on resolving reports of the Scandal icon not dismissing properly, which is likewise targeted for the May update.

Thanks for your patience while we worked through these!

Secret Witness: https://forums.ea.com/idea/the-sims-4-bug-reports-en/rl-secret-witness-guilty-sentiment-without-reason/13189160

Scandal icon: https://forums.ea.com/idea/the-sims-4-bug-reports-en/rl-scandal-icon-not-going-away-when-clearedmoodlet-time-getting-longer/13185522

<@&1151759657363320837>

[ancient hollow]

Sul Sul, Simmers!

Today's Base Game update resolves issues with new content notifications on console, Gallery filters, and more.

Click here for the full notes: https://www.ea.com/games/the-sims/the-sims-4/news/update-4-28-2026

<@&1151759657363320837>

[minor zodiac]

Simmers!
Our next Base Game update drops May 12th, bringing 150+ fixes, new features, and big improvements to Infants, Toddlers, Sleep, and overall Sim autonomy, alongside other fixes for top community issues.

We're also bringing more frequent auto-backup saves, a new Infant Playmat, and a new CAS layering feature. CC creators can click here for some expanded technical info on CAS layering.

You can check out the full Laundry List right here and join us later today for a Quality of Life Q&A at 2pm PT in #may-qol-qna.

You can also catch us live in a special Twitch livestream tomorrow, May 6th over on https://www.twitch.tv/thesims at 10am PT for a sneak peek of everything you can expect to see in this update!

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers,
We have a significant Base Game update coming Tuesday, May 12th. It's time to back up those saves & prepare your mods & CC for a Base Game update.

Need a refresher on mods & updates? We've got you covered over on the EA Forums

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Mod creators!

We are releasing a Base Game update tomorrow, May 12th. Please find the TDESC for the update attached below 👇

<@&1151759657363320837>

[minor zodiac]

Sul Sul, Simmers,
Experience smoother Infant & Toddler gameplay, new Create a Sim Base Layers for deeper style customization, enhanced Backup Save options, and 150+ bug fixes across the game. Plus, grab a free Infant Playmat in Build Mode!

Full notes on EA.com at https://www.ea.com/games/the-sims/the-sims-4/news/update-5-12-2026

<@&1151759657363320837>

[minor zodiac]

Simmers,
We will release a small base game update tomorrow, May 21st to resolve the recently reported Create a Sim, eye dropper tool, and controller scrolling issues.

Thank you for your patience and your EA Forums reports. Stay tuned for any further information.

<@&1151759657363320837>