Can't enable 2FA | Mistral AI | Page 1

quasi verge Feb 7, 2025, 2:17 AM

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After inputting the TOTP for the first time, only a Loading spinner appears and no feedback is given. 2FA is not enabled. That process looks thoroughly broken.

ripe wing Feb 7, 2025, 2:42 PM

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Would you mind sharing some screen shots?

tawny forum Feb 7, 2025, 3:08 PM

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FYI I have the same issue:

ripe wing Feb 7, 2025, 3:11 PM

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Does this only happen on mobile?

tawny forum Feb 7, 2025, 3:33 PM

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Just tested on my Mac (still with Safari) and I have the same behavior

quasi verge Feb 8, 2025, 11:36 AM

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It happens everywhere like that. The 2FA enrollment flow is thoroughly broken.

pale stag Feb 8, 2025, 12:48 PM

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And it's the same when I tried to change password. Infinite loading

ripe wing Feb 8, 2025, 12:50 PM

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We will be taking a look, sorry for the incovenience!

quasi verge Feb 8, 2025, 1:30 PM

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Hey no worries and thanks for this wonderful product

stable raft Feb 10, 2025, 9:51 AM

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@ripe wing : any update on this? It seems like the whole admin.mistral.ai interface is broken (or overwhelmed from new signups 😁): No matter what I do: (activating 2FA, changing Name, etc) I get the same spinner of death as OP

stone oxide Feb 10, 2025, 8:24 PM

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stable raft <@1091626750829678602> : any update on this? It seems like the whole admin.mistr...

Same here

ripe wing Feb 10, 2025, 8:25 PM

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Still under investigation 👍

stable raft Feb 12, 2025, 8:18 AM

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Any news? Admin interface still unusable for me 😞 at least some news that the problem is addressed and understood would be great

stable raft Feb 12, 2025, 1:15 PM

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@ripe wing & others: on reddit someone mentioned the same issue and that s/he was able to get it working in Chrome. Sure enough, I was able to get the 2FA setup by using Microsoft Edge browser on desktop (no luck on Google Chrome on iOS), so it seems a specific issue with non-chromium based browsers

ripe wing Feb 12, 2025, 1:16 PM

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Interesting, we are still looking into this issue actually, and thats an interesting information, thanks a lot

quasi verge Feb 17, 2025, 2:14 PM

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?

tough prism Mar 5, 2025, 5:08 AM

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tawny forum Just tested on my Mac (still with Safari) and I have the same behavior

May I ask what the specs of your Mac is? If you do not want to deal with online Mistral, you can run a smaller Mistral model locally. I recommend Mistral NeMo or Mistral Small 3. You can use GPT4All as a front-end user interface to run Mistral, brother.

tawny forum Mar 5, 2025, 6:50 AM

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tough prism May I ask what the specs of your Mac is? If you do not want to deal with online ...

Thank you for the recommandation. I have a M1 with 32GB of unified RAM, so more than enough to run the 7B. But I don’t want to maintain anything so I prefer to go with the web version 😊

#Can't enable 2FA