Unable to Subscribe to Student Plan

[weak scaffold]

First of all, I'm very happy you offer one! However, I can't sign up for it after creating a new account with my @etu.univ-paris1.fr address.

[cedar badge]

Bonjour à tous, je rencontre le même problème en utilisant le SSO d’Aix Marseille Université chez MICROSOFT.

[echo shale]

I got a @*.ac.kr (Korean academic TLD) email and it isn’t working for me either. Wish there was a proper guideline for this.

[vocal valley]

Hi everyone! For students with emails that are not yet supported, feel free to contact the support (right bottom corner with the question logo)

[weak scaffold]

I cannot see a button like that anywhere, could you please point me in the right direction?

[mystic totem]

Yeah, I'm from germany and my student email is apparently not supported either. Unfortunately didn't get a reply from support the whole day so I subscribed for the full price for now to test it.

[vocal valley]

It can take a few days to get a reply 🙌 really sorry!

[mystic totem]

Just opened a new issue I encountered. Maybe you can take a look.

[weak scaffold]

Maybe there's another issue then because that is not showing up for me, neither using Safari nor Chrome. 😅

[mystic totem]

It's not showing for me either. You can go to https://console.mistral.ai/ and send them a message using the button in the bottom right corner there.

[weak scaffold]

Will do, thanks for the suggestion!

[weary shard]

That worked for me! Thank you for sharing.