#gamepass help

1 messages · Page 1 of 1 (latest)

formal plover
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hi, so i recently bought gamepass but for mexico only, and i was wondering if i can ask a cousin from mexico to redeem my code only using the xbox app?

twin bronzeBOT
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@formal plover Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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formal plover
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also i’m located in the US

vapid ore
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No.

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If u don't live in Mexico then u can't use it. Though u can give it to ur cousin in Mexico to use

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Or get a refund

formal plover
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not even they can redeem it for me?

vapid ore
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Game pass is region locked

formal plover
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what if i’m going there for a week? or sum

vapid ore
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U still use ur US Xbox account. U r just visiting u don't need to change ur region if u r not moving there

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Permanently

formal plover
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so let’s say i wanna buy a game with my cousin in mexico, and i buy a code from there i cants use it?

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not even if i change my location?

vapid ore
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Then give him the money to buy the game

formal plover
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but i wanna buy it on my account

silent forge
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Bypassing region restrictions violates the TOS and can get you banned

vapid ore
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This

formal plover
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but what if i go to mexico for a bit, i still can’t redeem it?

silent forge
vapid ore
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U just can't use the Mexico game pass simple as that. U can still buy games and everything as long u don't change ur location

formal plover
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bit for example, if i go to mexico and i wanna buy a game, i just cant go to the store and buy it to redeem itv

vapid ore
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Just buy the game physically don't bother with digital when u in mexico

formal plover
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ik im asking to many questions, but let’s say i go to mexico right, i buy a gamepass code, i still cant use it?

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not even if i take my console?

vapid ore
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Correct

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It's marketplace fraud

formal plover
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ahhh

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damn it, didn’t know that

vapid ore
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Basically game pass prices in pesos is not the same in us dollars.

formal plover
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i got a gamepass from mexico😭

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and i can’t refund it

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💔

vapid ore
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give it to ur cousin then

formal plover
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what should i do?

formal plover
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alright thanks man

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wait, what if my cousin signs in on the xbox app using my account, still can’t redeem it?

silent forge
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No one should have access to your account. You can get banned for that

vapid ore
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He has to use his Mexican xbox account not yours

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Plus I kept repeating the same thing over and over. I'm done