#Xbox refuses to let me have my Chime card as a payment method

1 messages · Page 1 of 1 (latest)

wet wind
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Hello everyone! So my issue is that adding my Chime card as a payment method seems to be undoable. Here's what's happened so far:
-Chime cards seem to send a "Wrong Info" message when trying to save them as a payment method
-I removed and readded my Cashapp card to my account and that works just fine, so its not an account issue, and double checked any card added's info was indeed a match for what I have filed on Xbox

Whenever I attempt to add any Chime card i get the message that the info may not be correct. By my previous mention of "Double Checking" I do mean I've verified each piece of info between cards and Xbox account is correct, down to the exact spacing and spelling of addresses and regional locations.

What I personally have done so far about this was:

-Verify the info on all parts matched and was correct (they indeed were and still are correct)
-Double checked said info atleast 4 times
-(2nd mention) tested adding a different card (Cashapp) to my account and that worked
-Made sure the Chime cards weren't blocked or locled or had issues (none were affected by any previous listed issues)

Is there any particular reason for Chime specifically being unaddable on Xbox? Did I somehow do something wrong?

open flameBOT
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@wet wind Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

dusky lagoon
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Maybe get an actual bank lol

sacred dawn
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Payments require billing address matches the billing address on the card. I don’t know if chime card allows that.

wet wind
wet wind
wet wind
dusky lagoon
coarse grove
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Retailers can choose what cards they accept if xbox isnt accepting that card then they not accepting it. You have to use a other card.

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Support will advise you to use the chime card at a other retailer that accept them to buy a xbox gift card then use the gift card on xbox

dusky lagoon
wet wind