Xbox Home

[runic charm]

Hi everyone, I’m having an issue with the Home Xbox feature.

I set my Game Pass Ultimate account as my Home Xbox, then signed out and switched to my main (personal) account to play. The system shows that Game Pass is active on my main account — I can see and download the games — but I can’t play online or access Xbox Live Gold features like multiplayer.

My subscription is Game Pass Ultimate, so it should include Xbox Live Gold access.

Has anyone faced this issue before? Any fix or workaround?

Thanks in advance for any help! 💚

[atomic cargo]

@runic charm Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[terse pollen]

A lot of people have been experiencing not being able to play online multiplayer games unless they are the free ones that dont need gamepass and its been like that for me for a while since before july 14th even and still didnt get fixed yet but was told by a few different people that devs are working on it (never know if its true or false tho)