Yesterday when I work, I got in my email from Xbox, they say my Xbox account blocked, I enter on website Xbox with my phone, and enter on my account and see my account stoped. I write appeal and don’t get answer . Last time I played on pc “Mafia Definitive edition from Microsoft store”. Dear Team Xbox help me!!!
#Why my account blocked?
true peak
deep archBOT
@true peak Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
true peak
I have account in other platforms and never get banned
deep archBOT
Nobody here is able to assist with Enforcement actions. Follow the link provided in the Enforcement message or at https://support.xbox.com/help/family-online-safety/enforcement/enforcement-strike-system-faq for more information or assistance, including information on how to submit a case review.
Additional information about enforcement, how to file a report against another player, etc, can be read about here: https://support.xbox.com/help/friends-social-activity/browse#enforcement
frank grotto
we are all gamers here. nobody here works with enforcement
true peak
we are all gamers here. nobody here works with enforcement
Maybe you know how I can write enfercement team?
I really shocked
I never get banned and now get it